Pick-up location | Virginia Beach |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Pickup truck, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 16 |
Popular agencies | Budget, Avis, Hertz, Enterprise |
Economy | $42/day |
Compact | $42/day |
Intermediate | $46/day |
Standard | $49/day |
Full-size | $49/day |
Premium | $64/day |
Pickup truck | $47/day |
Supplier choice | $45/day |
Intermediate SUV | $53/day |
Standard SUV | $55/day |
4.9
Okay
46 reviewsCleanliness
5.4
Comfort
4.5
Pick-up/Drop-off
4.2
Value for money
4.8
10 locations in Virginia Beach
Locations in Virginia Beach
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Reviews
2.0 Mediocre
Apr 2021
Cons:
No car was available. I was informed 10 minutes upon arrival at rental center. Very poor2.0 Mediocre
Mar 2021
Pros:
Nothing at all. Unacceptable and unprofessional.Cons:
We received a confirmation with location to pick up the car. When we arrived the rep stated that they didnt have the reservation and the site we booked it through was not legitimate. My husband showed her the information amd she stated it was not a reservation. They ended up sending us to another enterprise and made us pay 140.00 more. We had no choice as we were traveling with children for a youth tournament and needed transportation. Unacceptable.4.8 Okay
Aug 2020
Pros:
NothingCons:
I had a 9am reservation and did not get the car until 10:30. And the gas tank was on E. And I reserved a compact car and got a van.9.6 Excellent
Jul 2020
Pros:
Staff was nice; pick up and drop off were easy. Car was good for what we needed.Cons:
The car wasn’t luxurious- but I didn’t pay for a luxury model, so that’s definitely not Enterprise’s fault.2.0 Mediocre
Jun 2020
Pros:
At least they called to say they had no cars. Just as I entered their parking lot.Cons:
Have inventory online reflect reality. They were no cars as promised.2.0 Mediocre
Jun 2020
Cons:
Wasn’t able to rent the car because they didn’t have any available.7.3
Good
27 reviewsCleanliness
7.4
Comfort
6.9
Pick-up/Drop-off
7.4
Value for money
7.4
2 locations in Virginia Beach
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2.0 Mediocre
Dec 2021
Pros:
NothingCons:
There was no car available when I showed up. The one person working there did not help me find another Budget location with a car, so I had to go to Enterprise and pay double the amount due to the increased rates of same day rental reservations. I won’t use Kayak for car rentals again either.9.6 Excellent
Aug 2020
Pros:
Friendly efficient staffCons:
Greater selection4.0 Okay
Dec 2019
Pros:
The car at least worked.Cons:
Staff were frustrated and rude. They could not add insurance even though I wanted it, asked me to call someone else to purchase. It took and hour and 15 minutes to get a car, and it was not cleaned nor was the gas to fill. I will not rent from this venue again.3.6 Mediocre
Jun 2019
Pros:
This rental was not available when we arrived to pick up and they had my son run all over to get a vehicle.Cons:
Budget could have the car available that was rented. Would not rent a vehicle again thru Kayak.7.6 Good
May 2018
Pros:
Easy return.10.0 Excellent
Sep 2017
Pros:
Clean car and came with a damage report already so I didn't get stuck paying for someone else's damage on the car6.1
Good
7 reviewsCleanliness
5.3
Comfort
6.0
Pick-up/Drop-off
7.3
Value for money
6.0
2 locations in Virginia Beach
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6.4 Good
Nov 2020
Cons:
The car smelled of smoke strongly and of fragrances to cover the smoke odor which made the overall experience even worse. Otherwise, the rental experience was good, and the car functioned well.10.0 Excellent
Aug 2020
Cons:
This location was top notch! They were very helpful, and upgraded our car size because that was the only car they had available at that location. The young man that checked the car out to me was superb very kind. We extended our rental 3 days and they gave us the same price. I will definitely rent from them again! Way to go Virginia Beach (Virginia Beach Blvd) location! Thank you!10.0 Excellent
Jun 2019
Pros:
The staff at Avis was superb !! Much better than Hertz.Cons:
Nothing, it was awesome.10.0 Excellent
May 2018
Pros:
Great price on last minute reservation for a week. Loved the Prius Hydrid provided and the ease of return.Cons:
Needing to use a rental car in the first place, but couldnt have had a better afoordable experience.2.0 Mediocre
Jun 2022
6.4 Good
Nov 2020
Cons:
The car smelled of smoke strongly and of fragrances to cover the smoke odor which made the overall experience even worse. Otherwise, the rental experience was good, and the car functioned well.10.0 Excellent
Aug 2020
Cons:
This location was top notch! They were very helpful, and upgraded our car size because that was the only car they had available at that location. The young man that checked the car out to me was superb very kind. We extended our rental 3 days and they gave us the same price. I will definitely rent from them again! Way to go Virginia Beach (Virginia Beach Blvd) location! Thank you!10.0 Excellent
Jun 2019
Pros:
The staff at Avis was superb !! Much better than Hertz.Cons:
Nothing, it was awesome.10.0 Excellent
May 2018
Pros:
Great price on last minute reservation for a week. Loved the Prius Hydrid provided and the ease of return.Cons:
Needing to use a rental car in the first place, but couldnt have had a better afoordable experience.No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Virginia Beach
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10.0 Excellent
Mar 2019
Pros:
Staff was friendly and helpful10.0 Excellent
Dec 2018
Pros:
The drop off was quick.2.0 Mediocre
May 2017
Cons:
I thought I was renting a full size car. My pick up time was Friday at 6pm, but they close at 6pm so not sure why they would allow me to schedule that time. I called them Friday May 5 around 3 or 3:30pm to see if I could come early and was told that they did not have a full size car at that time. I arrived around 530-545pm. They still didn't have a full size car, the gentleman took me outside to a 2016 Nissan Rogue, he told me it was an upgrade. I was disappointed because I was traveling and really wanted a trunk. I currently own a 2015 Nissan Rogue and the one I rented didn't have half the stuff my 2015 has. This was a base model all the way around no upgrades. I was supposed to return the car Sunday May 14, but I was so dissatisfied, I took it back Saturday morning, May 13 at 9am, when they were supposed to open. Well myself and another gentleman waited outside for about 15 minutes when the lady finally arrived. She walked right by us and did not say a word. She never spoke or greeted us never apologized for her tardiness. Once we were inside she asked what we were here for we replied drop off. She took the keys went and looked at the cars came back and gave us a receipt. This was my first rental with HERTZ, I normally use Enterprise but decided to give HERTZ a try. NEVER AGAIN, ENTERPRISE HERE I COME!!!8.0 Excellent
Apr 2017
Pros:
speedy deliveryCons:
cleanliness of interior of vehicle2.0 Mediocre
Feb 2017
Cons:
Third time in a row and across multiple agencies as well as heard the same from coworkers. Car was filthy, full of human and pet hair, dog slime, sticky seats and console, trash in the compartments and my son found a large knife in the overhead as we were driving it home!! then 10 hours of everyone miserable due to allergic response to all the pet dander in the cab. All after booking the car for a noon pickup only to find out that the agency closed at noon, then had to rebook to pickup at the airport making us late, then they could not take a debit card and said that my refund for the first booking will take up to three weeks! Horrible experience, I have to rent again for this weekend, not sure what I am going to do.2.0 Mediocre
Jan 2017
Pros:
nothing...Cons:
did not have the car I reserved, wanted to downgrade to smaller car for same price or more...refused to upgrade to next size car without costing me more money...will NEVER rent from them again