Hebron Hotels

My room should have cost $---. The hotel messed up and charges 6 transactions to my credit card for a total of $--- for one nights stay. When I brought this to their attention it was lots of excuses and said I would have to wait 5-7 days for correction!!

Clean and big rooms Small double beds in HUGE rooms. The beds weren't very comfortable. The screens on the windows had holes in them (I prefer fresh air over air con). The hotel is way overpriced at approximately $70 a night.

Nothing. VERY rude staff. It was the filthiest room I've ever been in. Whole room stank of old smoke and pet odor. Demanded another room and they showed me two more which were even worse. Food scraps on the floor and on the table. Pillows stank, towels had stains and stank, comforter had holes. Microwave was all greasy and nasty. A/C half broken, fridge not cold, one lamp had no bulb and they said maintenance is gone for the rest of the day and it was 3 PM. All the night constant highway noise was only interrupted a few times by people fighting and shouting curses at each other. Didn't feel safe. It ruined my whole short getaway trip. NEVER AGAIN.

The staff was very courteous. The bathroom facilities were terrible! You had to hold the handle to flush the toilet. The sink was stopped up, couldn't wash hands without the sink filling up. There was hair on the wall of the shower. Have stayed at various Red Roof Inns but will NEVER go back nor recommend this location.

Nothing really The place was filthy, I felt unsafe even though it was in a good area. We were booked for 2nights but left after 1.

Continental Breakfast was excellent, Room was clean, excellent location. Good vslue for the money. Plenty of restaraunts shopping nearby. outside entrances were dirty cigarette butts, plastic bags, one ice machine was broken, very dirty around ice machines.

The room was good and the bed comfortable. The hotel was close to many restaurants and stores for shopping. Pool was small but nice temp and chlorine level.The food for breakfast was nice with good selection. Several softball teams staying while we were there ; were not well behaved at all. Playing on elevators, talking , running all over hotel and lot. Unable to eat breakfast on one morning because they had the whole area full. No hotel apology from staff !

Nothing The bed service you have

Great location, very close to food and shopping. Service was poor; employees were nice but didn't grasp customer service. Eg. All hotels ask for a credit card to place a hold for incidentals; this one needed my card in case I break something in the room. Both waffle makers were broken but I'm pretty sure they just didn't want to put out batter. Most of the equipment in the gym was broken. I specifically picked this hotel because of the gym and breakfast. In one evening and a short morning, 3 people (two in elevator and one at breakfast) said in these words, "Last time I'm staying here. This place gets worse every time.".

Staff seemed lazy. They wanted us to come downstairs to get towels and cutlery instead if bringing them to the room.