Basics
Services and conveniences
Dining
Accessibility and suitability
Bathroom
Pool and spa
Parking and transportation
General
Media and entertainment
Laundry
Bedroom
Health and safety
Workspace
Family friendly
Outdoor
Things to do
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including a sauna, Jacuzzi, indoor pool, complimentary wireless internet, and an on-site restaurant. Additionally, there are conference rooms, a business center, and a free airport shuttle service available.
How is the cleanliness of the rooms and facilities?
Guests have praised the hotel for clean and comfortable rooms. However, some reviews mentioned issues with room cleanliness, such as a room smelling like vomit and fixtures and wallpaper coming off.
What are the dining options at the hotel like?
The hotel has an on-site restaurant and bar, offering a variety of food and drink options. Some guests have enjoyed the food and service, while others mentioned that the breakfast was more like a cafeteria and the restaurant and lounge were only open on certain days.
Is parking available at the hotel?
Yes, the hotel provides free parking and a shuttle service, making it convenient for guests with vehicles. However, some guests mentioned that the parking area could be confusing to locate due to different towers not being well noted.
When is the best time to visit the hotel?
The hotel's high season is in May, and the low season is in March. Visitors can expect comfortable accommodations and friendly staff, but it's important to note that the hotel may also be used as dorm rooms for RIT students, which could impact the atmosphere during certain times of the year.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on the 5th Floor
Consider requesting a room on the 5th floor, as it is mentioned to be renovated and potentially offers a more updated experience compared to other floors.
Consider Bringing Earplugs
Some guests reported issues with noise, so it might be helpful to bring earplugs if you are a light sleeper.
Check Room Type Details
Ensure to check the bed size and room setup details before booking, as some guests found the room setup and bed size to be different from their expectations.
Explore Nearby Dining Options
While the on-site restaurant received mixed reviews, consider exploring nearby dining options for a variety of choices.
Confirm Shuttle Service Availability
If you plan to use the shuttle service, it's advisable to confirm its availability and schedule in advance to avoid any inconvenience.
Inquire About Room Renovations
If a modern room is a priority, consider inquiring about the availability of renovated rooms at the time of booking.
Verify Breakfast Inclusion
If breakfast is an important factor for your stay, it's recommended to verify whether it is included in the room rate to avoid any surprises.
Consider Bringing Toiletries
Some guests mentioned issues with the quality of provided toiletries, so bringing your own might be beneficial.
Check for Room Odors
Before settling in, take a moment to ensure the room is free from any unpleasant odors, as some guests reported encountering this issue.
Confirm Room Accessibility
If you have specific accessibility requirements, it's advisable to confirm the details with the hotel to ensure a suitable room allocation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | October | $104 | $225 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 63% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 2.5 mi | Greater Rochester Intl | 4.9 mi |