Henrietta hotels

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Henrietta, NY
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Low season

September Cheapest month to stay with an average 43% drop in price.

High season

October Most expensive month to stay with an average 56% rise in price.

Average price (weeknight)

$90 Average Sun - Thu price over the last 2 weeks.

Average price (weekend night)

$115 Average Fri & Sat price over the last 2 weeks.

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Most recommended Henrietta hotels

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Rit Inn & Conference Center - Henrietta - Bedroom
1
8.0 Excellent (1,012 reviews)
Overview Reviews
Start every day of your visit to the RIT Inn & Conference Center well rested, whether you're here on business or visiting family and friends. With 304 non-smoking, spacious sleeping rooms and an array of amenities, we provide everything you need for a comfortable night's stay. Complimentary airport shuttle service is available.Recreational facilities include indoor and outdoor pools, hot tub, sauna and exercise room. Petals Restaurant offers superb dining with a tasteful selection of carefully prepared specialties for breakfast, lunch and dinner seven days a week. Charades Restaurant is our fine dining facility and is open daily for dinner. Our beautiful ballrooms and executive conference rooms can accommodate groups ranging from 1-600 people. Let our professional sales staff assist with planning your next corporate meeting, convention or social function.
6.0 Good
Pros: The hotel was comfortable and accommodating, even though most amenities that made the location seem appealing were closed because of COVID. The pool area otherwise looked very inviting and clean. The restaurant, despite offering a limited menu had nicely prepared take-out food prices very affordable. Be forewarned, the portions are huge!
Cons: They didn’t honor the booking.com rate in my reservation and it ended up costing us an extra $20 a night., which was disappointing. There were also a group of people staying who were affiliated with the hospital who did not wear any sort of PPE in the public areas, and were allowed to congregate in the restaurant, which seemed a bit risky for them, as well as the other hotel guests & the staff. Perhaps, they could use a conference room as their lounge area. I appreciate their work.
6.0 Good
Pros: the bed
Cons: could hear too much noise from neighboring rooms
8.0 Excellent
Pros: Quiet. Good exercise room. Room seemed a pretty good size
Cons: Lamps and shades were damaged and it looked shabby.Everything else seemed good.
7.0 Good
Pros: The appearance was very modern and up to date chic.
Cons: Very old and rough blanket on the beds.
6.0 Good
Pros: Proximity to highway. Relatively inexpensive
Cons: Room was dirty/carpet was wet in a spot.
5.0 Okay
Pros: Close proximity to interstate
Cons: Staff was not very friendly, room service amenities inconsistent (no glass for bottle of juice, small pot of coffee was a disposable cup of coffee, etc), elevator small & slow.
8.0 Excellent
Pros: Staff
Cons: Need to be modern (future)but is a nice place to stay
8.0 Excellent
Pros: The location was great.
7.0 Good
Pros: The shuttle service to RIT. And the restaurants in the hotel.
Cons: No wifi in hotel rooms
5.0 Okay
Cons: the key cards would stop working numerous times during the stay
10.0 Excellent
Pros: They had room service and the room were very clean. The staff very friendly. I really enjoyed. Its my second time.
Cons: No complaints.
10.0 Excellent
Pros: It was very nice! Very professional. The room was just beautiful and their was room service. The food was exceptional.
Cons: Nothing everything was wonderful.
Overview Reviews
Stop in at this Microtel Inn by Wyndham Henrietta Rochester near Greater Rochester International Airport for a relaxing stay in upstate New York. Located just off Interstate 90 between Buffalo and Syracuse, this hotel is close to the corporate offices of Eastman Kodak, Bausch and Lomb, and Xerox, as well as great shopping and restaurants. Count on amenities like complimentary wireless Internet access and complimentary domestic long distance calls, as well as a complimentary continental breakfast each morning. Pets are welcome, and rooms feature comfortable beds and hairdryer. Select rooms offer a refrigerator, ideal for longer stays.
6.0 Good
Pros: Price and location
Cons: The room was not relaxing due to it being so close to check in/out and the utility room. Constant noise. Working nights and trying to sleep through the morning hustle and bustle made it hard to stay asleep. Plus the room had a draft that required the furn
1.0 Poor
Pros: Nothing. It was gross.
Cons: Yes. It was disgusting from check in to our room. There were HUGE patches of ice in the parking lot, Garbage and tools/supplies all over the hallways. Our room was filthy. There were stains on the bed and the counter.
10.0 Excellent
Pros: the room
Cons: well the first thing is people smoking at the from entrance right in from of the door and u can heard people argument at from entrance .they need to change the smoking policy at from entrance
2.0 Mediocre
Pros: Fridge and microwave included in room
Cons: It reeked of smoke and room was not the cleanest (cobwebs in ceiling corners, stained sheets, dirty walls) Fine for an overnight stop on a long road trip but not somewhere you want to spend time.
1.0 Poor
Pros: Location and price
Cons: There was no electricity and the water line broke. No compensation for any of the inconveniences.
4.0 Okay
Pros: lOCATION
Cons: DUE TO MY CIRCUMSTANCES, I WANTED TO EXTEND MY STAY FOR 2 MORE NITES AT THE SAME RATE. THE MANAGER REFUSED MY REQUEST. HE TRIED TO GIVE ME AN EXPLANATION ABOUT MAXIMIZING HIS PROFITS SO HE WAS GOING TO CHARGE ME A HIGHER RATE FOR THE NEXT 2 NITES.
5.0 Okay
Pros: comfortable bed
Cons: Hotels should not put people in rooms next to each other when there are enough vacancies to skip a room. I could hear the person in the room next to me on a phone call so clearly I had to turn up my tv to keep from feeling like I was invading his privacy.
1.0 Poor
Pros: I didn't like anything nothing was good or up to standard. This hotel is horrible
Cons: The rooms, bathrooms hallways everything was either broken or not clean. My room was not what I booked. The door lock was broken. My room bed sheets and pillows had bad stains on them. My room opened up to another person room that lock was broken. I couldn't get a refund. They gave me another room as the person at front desk show me to a different room . There was vomit in the staircase it smelled so bad. When I checked out the vomit was still there from that night. I was so disappointed with this hotel never again
6.0 Good
Pros: The staff was very friendly
Cons: Yes a man staying there but it was handled
8.0 Excellent
Cons: No microwave in the room
10.0 Excellent
Pros: Price
Cons: The overnight staff. Does not offer the same service as the employees during the day shift.
3.0 Mediocre
Pros: Location
Cons: The rooms smelled like pot and cigarette smoke to the point it made me sick. Shower was not very clean.
Overview Reviews
Located in Henrietta, Super 8 by Wyndham Henrietta/Rochester Area is within a 15-minute drive of Rochester Institute of Technology and University of Rochester. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Henrietta? This hotel has 711 square feet (66 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
1.0 Poor
Cons: no couch no micro no fridge no coffee table I paid for king suite
3.0 Mediocre
Cons: It stated that the room/area of the hotel was nonsmoking, but it smelled like it was a smoking room/section.
8.0 Excellent
Pros: There was no Breakfast due to the virus. The room was clean.
Cons: Well there is no way to get breakfast. The room has some damage to it such as big spots or stains on the carpet. There was a big hole in the door.
10.0 Excellent
Pros: I love this hotel, I stay at it every time I go to Rochester to visit my daughter's family, breakfast is good, bed and pillows are very comfy
Cons: Could you please add bananas to the breakfast, breakfast is from 6-9, I think it should go to 10am, other than that, I am very pleased
10.0 Excellent
Pros: clean and convenient
Cons: They're rate is the highest compared to other hotels with the same rating
1.0 Poor
Pros: Nothing
Cons: Dirty
5.0 Okay
Pros: Location clean room.
Cons: Soiled carpets holes in door.
5.0 Okay
Pros: Clean room location.
Cons: Hole in door and soiled carpets.
10.0 Excellent
Pros: I love that the room was very clean when I came in. There was enough personal attuned to accommodate my stay. This hotel is very peaceful and I will definitely be coming back.
5.0 Okay
Pros: Location, clean room.
Cons: Hole in the door soiled carpets.
7.0 Good
Pros: The manager was great and worked with me regarding the online order that I placed.
Cons: Clean smoking rooms better
10.0 Excellent
Pros: How much it has changed for the better Since the new managementlink
Cons: I think the new management is trying very hard to please there customers
Overview Reviews
This Red Roof in Henrietta, New York is a great location when traveling to the Greater Rochester International Airport (ROC). While you’re in town, snag the latest deals at Marketplace Mall and South Town Plaza. Stroll through the nearby campuses of the University of Rochester, Rochester Institute of Technology and Monroe Community College. Experience the beautiful sights at Highland Park just a short drive away. Plan your next meeting or event at Rochester Riverside Convention. Peruse the Photography and film collections at the Eastman Museum, then sample the hand-crafted beer at High Falls Brewery. Looking for family fun? We are close to your favorite animals at Seneca Park Zoo and the thrilling roller coasters at Darien Lake Theme Park. End your night with a live concert at the Blue Cross Arena or test your luck at Finger Lakes Gaming and Racetrack. We are also not far from the medical facilities at URMC Hospital.
5.0 Okay
Cons: We requested a room away from other guests due to the current pandemic. We ended up with guests directly next to us and directly above us.
10.0 Excellent
Pros: Clean!!!!
Cons: No
9.0 Excellent
Pros: Clean
Cons: Not really
9.0 Excellent
Pros: Nice stay close to family.
7.0 Good
Pros: Clean and equip
Cons: Very happy
10.0 Excellent
Pros: Amazing hotel!
9.0 Excellent
Pros: I liked how the staff actually took the time to check and read my request for one. I’ve seen/heard of other reservations at differently branded properties having any sort of request at all just not even show up on their end of things. Additionally, the sole staff member that I dealt with during my whole stay was incredibly understanding with the issue I had with my first room. I couldn’t even get the door open, but the guy offered to switch my room - and even upgrade it - for free. That’s some of the best customer service I’ve ever come across.
Cons: Under the beds could have been a little bit cleaner. Unlike a number of other hotels I’ve seen and been in, the Red Roof Inn’s beds have enough space underneath them to lose something if you’re not careful. It also makes for a place where things like stink bugs can hide out under, as I found one under the bed when I was looking for a piece of clothing that I’d lost back there. It was dead mind you, but after finding that and my clothes I decided to just leave the underside of the bed alone.
4.0 Okay
Pros: Cost!
Cons: Guy at front desk was rude when their was an issue with my booking. I saw the carts they put the clean sheets n towels on and gross, even the room where the carts are stored are filthy. I was disgusted! The staff looks nasty. Maybe nice people but I can’t get pass how they look. I won’t be back even tho they are the cheapest around. I will just pay the extra for guaranteed cleanliness elsewhere! Be your own judge but they really dirty people
10.0 Excellent
Pros: The gentleman at the office is personable and very accommodating.
Cons: Not really
1.0 Poor
Cons: BEDBUGS!!!!
7.0 Good
Pros: Comfortable, clean room
Cons: Ran out of toilet paper, floor not swept, next room next door lots of young people partying.;
10.0 Excellent
Cons: Everything
Overview Reviews
Located just 6 miles from downtown Rochester and 5 miles from the airport, you can recharge at the Hampton Inn and Suites Rochester/Henrietta, situated just off of the New York thruway (I-90). Whether you are interested in exploring Rochester's many attractions within the city or taking a short excursion over to the Fingerlake Region and winery tours, Hampton Inn and Suites Rochester/Henrietta is the perfect location for you. When you arrive, you will be welcomed by our helpful and friendly team members who will happily provide you with recommendations for favorite local restaurants or direct you to the many entertainment options nearby. With the Marketplace Mall less than half a mile away, you will also find numerous shopping opportunities available as well. Our comfortable, inviting two story lobby has multiple seating styles for your comfort. Hang out and watch a game or socialize with family members or business colleagues. Take advantage of our large fitness center equipped with Fitness by Precor or take a quick dip in the indoor swimming pool. Grab a snack from the Suite Shop and then head up to your spacious and modern guestroom. You can catch up with work or stay connected with business associates or family with our quality free high-speed internet access. You can even print documents and boarding passes right from your room to our secure business center printers. Here to relax? We've got you covered. Unwind with a large selection of cable HD channels with HBO on the 37-inch flat screen TV. When it's time to get some rest, nothing beats our clean and fresh Hampton bed for a comfortable night's sleep. Then wake up to fresh coffee made in our modern single cup brewers. Each guest room is also equipped with an alarm clock with MP3 player capability and mini-refrigerators to keep your beverages and snacks cool. Studio suites also have microwaves, a sitting area with sofa sleeper and a wet bar.
7.9 Good
Pros: It was the Hampton The room I walked in I thought it was going to be small Your just laughing at the vastness of it Very nice and clean and surprisingly good TV placement Very nice walk to get air outside during Coronavirus Absolutely satisfied
Cons: It had a little musty smell but it aired out nice The fitted sheet was good but the flat sheet fail Comforter A+ Spare blanket on shelf that I would have used in lieu of sheet fail Just a rinse would have done it Pillows good by Hotel standards but never good enough for me
10.0 Excellent
Cons: Everything Perfect!!!!! I love Hamptons Hotel!! But the parking is so stressful. there was no parking and I parked very far and I had to walk around.enter behind the hotel and walk. It was the only thing .. But of course I'll be back soon.
10.0 Excellent
Pros: The rooms were clean, the pool area and gym area was clean, hallways clean, anything I needed, they sent up with no problem. Staff was great. Location was excellent!
Cons: Some parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking on doors.
8.3 Excellent
Pros: Very clean , staff very helpful and friendly
Cons: Price for one night is a pricey
9.0 Excellent
Pros: Front desk customer service was great.
Cons: N/A
8.0 Excellent
Pros: Breakfast was great
Cons: Nope
6.0 Good
Pros: Location pool and lobby
Cons: Yes I found out the entire hockey team paid $30 less per room than I did
10.0 Excellent
Pros: AMAZING !!!
Cons: NOPE !!!
10.0 Excellent
Pros: Very clean, staff were friendly and the pool was nice
10.0 Excellent
Pros: The room was super.
Cons: My Son, Stephen Holleran, who stayed there 2 nights, left an insulated lunch bag, 2 ice packs and 2 bags of M & M's in the refrigerator/freezer in the room. They had the bag, but not the ice packs or the M & M's. Not happy about that.
10.0 Excellent
Pros: Convenient location- Walmart right down the road.
Cons: Everything was great nothing to complain about
9.0 Excellent
Pros: Traveling now midst coronavirus is scary and the idea of spending a night at unknown hotel was freaking me out. I was impressed with the cleanliness of this hotel, the friendly staff and the bag breakfast. I felt like they were prepared and that helped me to relax.
Overview Reviews
Welcome to the Fairfield by Marriott Rochester Henrietta/University Area! We are located just a short distance from Marketplace Mall, RIT, University of Rochester, and John Street Business Park. You will find all the comforts of home in our guest rooms - including microwaves, refrigerators, 49” flat screen televisions with Netflix, high speed Wi-Fi, and plush bedding. Start your day right with our complimentary hot breakfast and brand fitness equipment. Whatever brings you to Rochester, you are our #1 priority at our hotel. We promise you'll be satisfied, or we'll make it right - that's our commitment to you.
10.0 Excellent
Pros: Our family asked for two rooms together that opened up. My son, his wife and one year old daughter were in one room and my husband and I were in the other. We loved the fact that we were located on the first floor and had our own wing. Since our grand daughter was teething, we wanted to make sure we had privacy as not to disturb other guests. It was a perfect solution. The pool and gym hours were great-7 am-11pm. The breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes, granola, waffle iron to make waffles, yogurt, pastries, toast, bagels, english muffins to name a few items. It is located in an area that is very easy to get to anywhere. Unfortunately we had to leave a day early, but they refunded our money. We all really enjoyed our stay. The rooms have microwaves and fridges and great tv's.
Cons: My husband and I are early risers so the breakfast times were fine for us. (7am-9am one day and 7am to 10 am another) Our son, his wife and baby were up late due to their baby teething so it was hard for them to make it to breakfast. We brought them breakfast, but if we were not there, they would have missed it.
7.0 Good
Pros: Beds were clean and comfortable.
Cons: Breakfast space was cramped, food and coffee were empty and not filled in the half hour we were there.
1.0 Poor
Pros: NOTHING , hotel  employee that work there was toatally rude i want a refund
Cons: Hotel employee was really rude , need a refund
10.0 Excellent
Pros: Loved it
Cons: Loved everything
8.8 Excellent
Pros: Bed was comfy and front desk receptionist was super friendly .
Cons: Updates to bathroom area.
7.5 Good
Cons: Being charged $4.95 for data when Wi-Fi is suppose to be included???. Set up for breakfast area not layed out to well. Much too close.
7.9 Good
Cons: Extremely small bathroom
8.8 Excellent
Pros: Breakfast
10.0 Excellent
Pros: How quickly they attended to whatever Issues came up
Cons: I love it there it was so peacefully girl and I love it there
10.0 Excellent
Pros: The breakfast was convenient--plenty of hot coffee. The location is about 5 minutes from Marketplace Mall, so near everything.
Cons: As with all motels, the beds was too soft.
9.0 Excellent
Pros: Clean rooms, good hot breakfast, friendly staff.
Cons: The pool was VERY small and green with slime on the bottom. My kids who swim in farm PONDS wouldn't swim it. It smelled strange also. I wouldn't recommend using the hotel if you want your kiddos to get wiggles out in the pool. :( Huge disappointment.
9.0 Excellent
Pros: Beds are very comfortable
Overview Reviews
Located near I-390, the Country Inn and Suites keeps you close to the area’s top attractions. Spend the day riding roller coasters at Seabreeze Amusement Park, or visit the campuses of local colleges, including the University of Rochester and the Rochester Institute of Technology. Arriving by plane? We offer free shuttle service to destinations within three miles of the hotel. Gear up for an exciting day with a quick workout in our fitness center, and reward yourself with a free hot breakfast afterward. Hotel amenities include free High-Speed Internet, heated indoor pool, fitness room, free on-site parking, complimentary 24-hour coffee and cookies, DVD and Game Rentals, and guest laundry and same-day dry cleaning service.
5.0 Okay
Pros: Clean room
Cons: No complimentary continental breakfast as promised, no queen room liked stated and when I tried to upgrade I wasn't able to. Not pleased at all. Felt like I could better value somewhere else. Won't be returning.
8.0 Excellent
Cons: I checked my account and was charged 3 times the amount for the room and was very upset about that
1.0 Poor
Cons: the towels and sheets had stains
4.0 Okay
Pros: The location and it was very clean
Cons: No breakfast for the price
6.0 Good
Pros: Quick check in
Cons: Haven't received the $50 back yet they took from my card,
1.0 Poor
Pros: Nothing
Cons: Our room was already occupied when we opened the door. We had to go back down to get another room. The other room we were given smelled like cigarettes! It was awful...I had 3 small children with me that had to smell that all night. Awful and disgusting!
8.0 Excellent
Pros: Size of the room, convenience of area.
Cons: dirty sheets, fresh stains. bathroom could have bee a little cleaner, dusty. no lobby coffee, only bad tasting coffee in room. or
5.0 Okay
Pros: My room
Cons: It was too many parties going on and a lot of noise
5.0 Okay
Cons: I really didn’t like the room setup. Having the sink in the same space as the bed made it hard to sleep with the dripping water.
10.0 Excellent
Pros: The staff was very nice. Especially the front desk.
Cons: No
1.0 Poor
Pros: There was really nothing to like about my stay. The second I came in, the whole hotel was filled with the smell of cigarettes burning. I booked this hotel since it was non smoking. I'm an asthma patient and I was having trouble breathing all night.
Cons: The second I came in, the whole hotel was filled with the smell of cigarettes burning. I booked this hotel since it was non smoking. I'm an asthma patient and I was having trouble breathing all night. Once we came into our room. The sheets had hair...
3.0 Mediocre
Pros: The location.
Cons: The deadbolt would not lock. The desk light had only one bulb that would light and kept flickering. There were no tissues. I asked at the desk I was told by the front desk worker that "I have no idea where housekeeping keeps them." Then she walked away.
Overview Reviews
When you stay at Holiday Inn Hotel & Suites Rochester - Marketplace in Rochester, you'll be in the business district, within a 15-minute drive of Rochester Institute of Technology and University of Rochester. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free self parking is available onsite.
10.0 Excellent
Pros: Clean, quiet comfortable rooms. convienentley located.
Cons: nothing
10.0 Excellent
Pros: The courtesy of the staff, and the property was maintained. I was extremely satisfied.
Cons: N/A
10.0 Excellent
Pros: The staff is very friendly and helpful! The rooms are very clean! Breakfast is always a pleasure especially with the lady that runs it I love when I go there and she is there she is so sweet and does a good job with everything and it's also very clean I l
Cons: I always enjoy my stay and I would recommend to any family member or friend I'm excited to see the new remodel
9.0 Excellent
Pros: The staff was very pleasant. Very clean especially during this pandemic, the cleanliness was very much appreciated
Cons: Everything was amazing
10.0 Excellent
Pros: The pool was huge and the food at the restaurant was very good.
Cons: The toilet kept running after you flushed it. But matienc came and fixed it right away.
9.0 Excellent
Pros: My kids loved it and I got to see a whole side of them I never see at home. They were so calm and happy. My 5 yr old said to me “mommy this is the best night ever.
Cons: Nothing that is the properties fault. Only things that were the cause of the COVID19.
10.0 Excellent
Pros: We were there for our daughters cheerleading competition and our stay was brief but great!!! Check-in was fast and easy and the staff was extremely friendly! We would definitely stay at this location again’
Cons: There really wasn’t anything to complain about!
8.0 Excellent
Pros: Clean room. Comfortable bed. Friendly staff. Nice pool.
Cons: Breakfast was not included and not worth the $10 they charged. Its the only Holiday Inn I've ever been to where breakfast was not included.
7.9 Good
Pros: Nice, clean, comfortable, excellent staff, extremely conveniently located off the highway, and near so many restaurants and stores. We walked to the restaurant Sticky Lips that was next to the hotel. Also, I really liked the window shade-it rolled up and down instead of side-to-side so there was no gap!
Cons: Bathroom was dated but good. I prefer a comfort height toilet since I have knee issues and this bathroom had a low toilet. No other negative issues.
9.0 Excellent
Pros: Clean, comfortable room. Pool large, clean, good temperature.
Cons: Didn't realize when we booked that there was no breakfast included in the room cost. We were not interested in ordering from the hotel restaurant at and addition $8-10.
6.3 Good
Pros: It’s nice and spacious
Cons: For the price I paid I’m in a suite and don’t get breakfast the shower drain not the best looking the cabinets in the kitchen look very worn out. Was supposed to have towels sent up never got them Was told there is a pool and hot tub didn’t find a hot tub loved how comfortable the bed was but for the price I paid not very happy and we lost an hr due to day light savings.
8.0 Excellent
Pros: Clean, convenient location to RIT
Overview Reviews
Get more for your money at the Rodeway Inn Rochester Airport hotel in Rochester, NY. Our central location makes this a convenient lodging choice when business sends you to upstate New York. We also offer a Stay and Fly package with unlimited parking, if you are traveling to other destinations from this Rochester hub. At our hotel, you can take advantage of our flexible meeting space, business services and free WiFi, fitness center and laundry facilities. Then, relax in your inviting guestroom, which features a refrigerator, coffee maker, TV, hair dryer, safe, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
10.0 Excellent
Pros: Nice stay quite & cleanliness . Friendly staff inter active ness with me
10.0 Excellent
Pros: Nice room and close to airport. Staff was very pleasant and friendly.
10.0 Excellent
Pros: Room rate was good for the location, shuttle to airport two minutes away. Extended parking available for less than $4 a day.
2.5 Mediocre
Pros: Close to the airport since we were in town for the air show.
Cons: - The staff was unpleasant. Just no smiles, seemed annoyed & like they didn’t want to be there (I don’t blame them). - First when we walked into the room our sneakers stuck to the tile (literally sounded like you were stepping on sticky paper). The walls were all marked up with paint missing & there were some baseboard tiles missing. - The AC Unit wouldn’t stay on & kept turning off throughout the night (were trying to use the fan function to drown out hall noise... someone had music on around 2am). If you used the air conditioning, it really worked & blasted cool air out. But wouldn’t stop once it hit the temperature... it just kept cooling down & would randomly turn off. - Noticed when we came back from dinner that the remote to our TV was missing... went down to the front desk & he said he’d have to steal one from an empty room which was great because we couldn’t turn the channel on the TV just from the TV itself. When he knocked later with the remote my boyfriend opened the door for him & he just kinda busted in to make sure the remote worked (luckily I was under the covers because all I had on was a t-shirt & underwear as we were getting ready for bed). - Got up for breakfast the next morning (which was from 6-10am) & we arrived at 9am. Realized there was only Waffles, toast/English muffins & cereal to choose from (was hoping for some shoddy scrambled eggs & some sausage at least). There were lines to both stations (Waffles/toast) & we just decided to leave to go get a real breakfast to start the day off right (especially from the lack of sleep, etc).
2.0 Mediocre
Cons: Pool was never opened for the summer. No microwave or coffee pot in room.
4.0 Okay
Pros: Location and airport shuttle are ideal for catching an early morning flight.
Cons: Looked run-down, room smelled like smoke so I opened the window until I went to bed. TV would only work on one sports channel. Earlier review mentioned bed bugs, but I inspected and it seemed fine.
1.0 Poor
Cons: I would like to be contacted by owner. I want a full refund. This was disgusting. Bugs all over the place.
1.0 Poor
Pros: N/A...did not stay.
Cons: Uncleanliness...Bed Bugs.
3.0 Mediocre
Pros: Nothing.
Cons: The tv didn't work, the shower didn't have constant hot water it was go from cold to hot, at 1058 the staff was pounding on the door to get us up and out for check out overall horrible hotel
3.0 Mediocre
Pros: Location
Cons: no Microwave as stated in information in the room room service never came to clean my room I asked at the front desk I was told they’re gone for the day nothing you can do I had to ask her some clean towels Heater only blows cold air
10.0 Excellent
Pros: It was clean and quiet
4.0 Okay
Pros: Price, but you get what you pay for ...
Cons: It was very dirty ! Room wasn't as clean as should be, the parking lot was extremely dirty .
Hyatt Regency Rochester - Rochester - Building
11
8.2 Excellent (1,667 reviews)
Overview Reviews
Stay in Grand Style. Enjoy excellent service in downtown Rochester. The Hyatt Regency Rochester has been updated with a sophisticated new look. We are truly the ideal location for your next conference, business meeting, corporate celebration, Wedding reception, social event or a family fun weekend get-a-away. We are minutes from the Strong National Museum of Play, the illustrious Eastman Theatre and adjacent to the Rochester Riverside Convention Center.
1.0 Poor
Pros: After checking in the manager came up and asked my grand daughter and her father to leave cause she's under 21. It was her 19th birthday. Very disappointed.
5.1 Okay
Pros: Location, good bed, comfortable room
Cons: Blinds were ratty and torn, clock had not been set to daylight time and I almost missed my meeting, hotel is showing its age
6.0 Good
Pros: Location
Cons: Old, worn and has not been upgraded for decades. I have stayed at many other Hyatt Regency's in the past that put this place to shame.
1.0 Poor
Pros: The food. And the friendly bartender. She was so inviting.
Cons: I burned my skin on the jet in the hot tub. Not the water the jet itself! I had a worker walk in my room when I first arrived. Not even a tap on the door! I was not fully dressed!! The bathroom in gym/ pool area was absolutely disgusting. I've seen better bathrooms while camping. I'm not kidding. There was urine, feces all over the rim of the toilet. I was awoken throughout the night by rowdy intoxicated guests. When I complained about all these things I had my meal cost taken off my charge. Seriously? Not to mention my room cost was supposed to be $158.46 through booking.com .. So how was I charged $208.00 AFTER my $60.00 meal cost was removed? I'm filing a legal claim against the Hyatt thank God I took photos!
6.2 Good
Pros: Comfortable beds
Cons: First room we stayed at smelled like a smoking lounge. They moved us to a different room and that room had mold on the ceiling. It was late and we already moved rooms once so we just stayed and slept. The next morning the rooms next to us had a large family with kids and at around 8am we could hear them yelling and running around the halls. Then around 8:30 a baby in one of those rooms started wailing and didn't stop for about half an hour. How we the other part of our group that stayed on another floor enjoyed their room and felt They had a good nights rest.
8.0 Excellent
Pros: Location and cleaniness
Cons: Employees could be more friendly.
5.1 Okay
Cons: The 25 floor bldg had 3 elevators only 1 of which worked. Service was slow Car valet gave incomplete information
7.9 Good
Pros: Wonderful 4 star hotel lives up to it's name I love the king bed clean comfortable comforter one sheet was real clean and as stated one clean pillow my best stay joy to stay I was on 8 have had no luck in higher floors Don't get a room where the heat blows at you Get a room where the heat blows same direction as your bed Perfect all the wonderful updates enlarged room it is a skinny building I loved my room Nice smiling people everywhere (Staff) Very classy worth it So Proud Very VIP in and around Quiet good sleep Uh Oh bad pool bad spa
Cons: Lights little dim at night Mirrors kind of awkward Pillows - sleep smells but one was perfect TV flush with wall maybe disturbing neighbors Bed flush with wall so where my TV is neighbors bed probly is Booger crumbs on walls very disturbing with current events door in bathroom bumps into glass shower doors could be problem for some very perfumey room but they gave me another room subject of this critique by the way many confrontations with staff walking around grounds one shuttle driver wanted to know if I was homeless as I walked in but good security layers elevator personnel eating and have cell phones but warm and friendly they do a great job for those cramped quarters and one management was holding cell to me while talking I never do but I guess that behavior is accepted in today's atmosphere maids knocking at the door at 9AM unasked and uncalled for scant TV channels c'mon a little TCM the Corona the Corona the Corona all weekend
3.0 Mediocre
Pros: location
Cons: Lots wrong. Hotel needs a rehab. The Room: safe locked (fixed by engineering) windows gummy greasy filthy (high room with view), no clocks, 1 washclothe, 1 shampoo for a double. Elevator looks damaged by abuse. 1/2 staff competent, other 1/2 = idiots.
6.5 Good
Pros: Rooms are clean and modern. Staff was pleasant. Roof top bar was nice.
Cons: Our room was noisy at night because we were right next to the ice maker and the clock built into the bathroom mirror can't be dimmed or turned off and lit up the room. I didn't get much sleep. The actual entry to the roof top bar should have a sign on the door, it was closed and looked like every other hotel room door.
6.0 Good
Pros: The staff was amazing!! Wish all hotels had staff like them.
Cons: Bathroom was dirty, floor was not clean at all. Pillows way too soft. Very small room for what I paid. No signs for parking.
4.0 Okay
Pros: bar, waitstaff, maintenance and housecleaning staff members were absolutely amazing, generous and good at their jobs.
Cons: the four people I interacted with at the front desk were immature, unable to address a simple issue, and accused me of lying about pre-paying my hotel reservation online. on, and THEN charged me, even after speaking directly with the booking agent who confirmed I'd already paid for the one night in the hotel. absolutely ridiculous.
Overview Reviews
Conveniently located near major Interstates 590 490 and 390 and the NYS Thruway I-90. We are just a short drive from the Greater Rochester International Airport ROC as well as Nazareth St John Fisher Rochester Institute of Technology and other universities in Rochester, NY. The hotel excellent business location benefits travelers visiting Paychex Eastman Kodak Co Harris Corporation Paetec Veramark Concentrix and other area businesses. Hotel amenities include free access to the 24-hour Business Center and free fiber optic high-speed wired and wireless Internet access throughout the hotel. From seeing a game at Buffalo Bills Training Camp to a show at the Rochester Museum and Science Centers planetarium to the Strong Museum you'll find a number of attractions in Rochester NY. Our hotel location east of downtown puts you between the Marketplace Mall and the Eastview Mall two of the most popular shopping destinations in Rochester. 2019 TripAdvisor Certificate of Excellence winner. 3 Tesla charging stations are now available at the hotel: Tesla Level 2 Destination Chargers up to 72Amp Tesla to J1772 Adapter Available which allows almost all electric vehicles to use the charger - Guest must complete Tesla Credit Card Authorization form. This allows them to use adapter and return within 24 Hours.
7.0 Good
Pros: Good breakfast
Cons: The room was very noisy at night The workout room was TINY
10.0 Excellent
Pros: No issues, friendly staff. Everything was great.
Cons: No complaints whatsoever.
8.3 Excellent
Pros: Good location.
Cons: Clean and friendly staff.
6.0 Good
Pros: Location
Cons: Nope
9.0 Excellent
Pros: Bed was very comfortable ! Breakfast was quite good !
Cons: Nothing everything was fine
2.0 Mediocre
Pros: This was supposed to be a 3-star hotel and it was not up to that level. It was run-down and poorly staffed. The side door to the main office kept sticking when construction workers staying at the motel exited that door five times while i was eating.
Cons: The door kept sticking and was left open for several minutes before someone from the staff went over and closed it. In fact, several employees of the motel were permitted to eat breakfast at the end of the free breakfast for paying customers.
10.0 Excellent
Pros: Great overall experience. The value was well worth it.
6.0 Good
Pros: location of breakfast I though was great
Cons: The noise late at night with children and then with some adults. Then fire alarm going off one night at midnight. Have stayed there a number of times before and never had any complaints. Maybe just one of those times
8.0 Excellent
Pros: Food was good a d it was fresh. And free cookies!
Cons: Nothing specific, room wod have been very tight for 4 adults
10.0 Excellent
Pros: Convenience of food and a restaurant right next door who delivered
7.0 Good
Pros: The hotel’s staff is friendly and helpful. The breakfast in the morning is nice and provides a good variety.
Cons: Although my room looked cleaned, once I pulled the covers back, there were hairs all over and stains. I couldn’t tell if they were truly clean sheets or not. The room itself looked dusted but the heater vent was filled w/ dust and dirt that flew wh
10.0 Excellent
Pros: The staff were friendly and accommodating. The location is great. The breakfast was excellent. Overall a great value.
Overview Reviews
With a stay at Staybridge Suites Rochester University in Rochester, you'll be within a 5-minute drive of University of Rochester and Blue Cross Arena. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and multilingual staff. Planning an event in Rochester? This hotel features 3000 square feet (279 square meters) of event facilities. Free self parking is available onsite.
10.0 Excellent
Pros: cleanliness, access, Consideration of the population they serve - set up was ideal
Cons: n/a
8.0 Excellent
Pros: The amenities in the room
Cons: The meats were all different versions of pork. Why not chicken or beef? What choice is there for non pork eaters?
8.0 Excellent
Pros: The breakfast was great. The pool was the best and the location was close/near everything. I loved the fact that my accommodations were not met. The front desk agent went above and beyond to help make my stay well
Cons: When I arrived, my room was NOT ready. They never got to clean it. The lady at the front desk was so apologetic and sincere. We had to wait almost an hour and the room was only just wiped down. I had to ask for someone to vacuum, there were broken pieces of glass and food on the floor
7.0 Good
Pros: The ladies at the front desk were very kind and brought whatever we needed in a timely fashion
Cons: I believe a man in housekeeping was trying to “scare” my younger sibling by saying there was a marijuana odor and that we would be charged a fee and when I came and told him that we weren’t smokers his tone was not the same and he simply said ok and went to the next room. We are not smokers at all and it was slightly offensive
10.0 Excellent
Pros: Clean comfortable affordable great location. Wish we could have enjoyed the porch seating and walking paths but our time was limited and we came during the virus isolation period. Will plan to come back and walk over to the U Roc Riverside campus
Cons: That we came during the virus isolation and couldn’t enjoy all of your amenities... next time for sure :-)
10.0 Excellent
Pros: Room was clean, comfortable, large. View was beautiful. Staff was amazing. Free happy hour BBQ with wine and beer on Wednesday is a detail to make this place stand out over all others.
Cons: Breakfast could taste a bit better and be a little quicker to restock.
10.0 Excellent
Pros: The river view
Cons: The pool was closed due to virus
9.0 Excellent
Pros: The beds were Soo comfortable and clean. Loved the access to the bike trail on the river. Very beautiful.
Cons: The fridge did not get cold, but was only there one night. It's wasn't a big deal
8.0 Excellent
Pros: It was clean
Cons: No smoking rooms
1.0 Poor
Pros: Nothing
Cons: Hospitality!!
10.0 Excellent
Pros: I loved my welcome- The staff greeted me with such a warm invite! Sable was amazing
Cons: N/A
10.0 Excellent
Pros: Great location and I would stay there again at the same price
Cons: Night clerk did not put dog charge in when I checked in so I had to go back to have them charge me.
Overview Reviews
Discover this charming Rochester, New York hotel minutes away from the Blue Cross Arena and the Sea Breeze Amusement Park® and many outdoor recreational activities including: hiking, biking and golfing. Located off the New York State Thruway in east central New York, the Best Western Rochester Marketplace Inn is proud to offer friendly customer service and sophisticated accommodations. This hotel features 94 well-appointed guest rooms; each fully equipped with free high-speed Internet and cable satellite television featuring. Guests will enjoy an array of amenities including a complimentary full breakfast, fitness center, guest laundry, and a business center. The Best Western Rochester Marketplace Inn is conveniently located minutes away from the Greater Rochester International Airport, a variety of popular restaurants and several educational institutions. Families visiting the Rochester area will enjoy spending the day at the Sea Breeze Amusement Park® or Seneca Park Zoo. This convenient downtown location is close to corporate locations including Bausch & Lomb, Xerox® and Kodak. Both the Rochester Institute of Technology and the University of Rochester are within three miles of this New York hotel. Rochester is also home to many local events such as the Corn Hills Arts Festival, the Xerox® Rochester International Jazz Festival and the Rochester Lilac Festival. The friendly, helpful staff at the Best Western Rochester Marketplace Inn is ready to ensure a fun-filled memorable stay in Rochester, New York. Make a reservation today and save! Enjoy your stay.
7.0 Good
Pros: The mattress was very comfortable
Cons: Too much noise from adjoining rooms and hallway. ie. TV, music, water running and doors closing in hallway
10.0 Excellent
Pros: Friendly service
Cons: we received a wake up call early AM that we did not request. they said it was from a previous customer. And we noticed a incense or strong air freshener close to the area where breakfast was served that clashed with the smell & taste of the nice breakfast
9.0 Excellent
Pros: Clean
Cons: Not much for deaf fam but good place too expensive
10.0 Excellent
Pros: breakfast
Cons: bathroom small with strange setup
9.0 Excellent
Pros: clean, quiet, good breakfast, good location
Cons: Nope. At this price, it met my expectations. I would definitely stay here again.
9.0 Excellent
Pros: It was very comfortable and very clean
5.0 Okay
Pros: was none because of virus hit
Cons: people standing in hall wouldn't let people to there room and we changed rooms to second floor late check in was bad no one there to check us in waited a while for some one to come rest was ok.
8.0 Excellent
Pros: The staff was very nice and she gave good service. She let us know where all the curbside pickup food places were and very apologetic about the breakfast due to covid-19. We appreciated her trying to make things as comfortable as possible.
Cons: No complaints it was a comfortable visit.
4.0 Okay
Pros: The location is great.
Cons: Called after booking to confirm the room was handicap accessible and was told yes. Arrived to check-in a week later and was told the accessible room was booked and only a regular room was available. No good when you’re using a wheelchair.
7.0 Good
Pros: Price, cleanliness
Cons: Front desk person was very uninterested in settling us in.
1.0 Poor
Pros: Lady at check in. Nothing good about property and room
Cons: Everything! Ok
2.0 Mediocre
Pros: Not much
Cons: Key cards barley worked when I was there , gm was very rude and short. However, was very clean. Still not worth the money with the rude staff.
Overview Reviews
Hotel is located on the campus of Rochester Institute of Technology. This quiet suburban location offers restaurant, lounge, indoor pool and fitness center and complimentary outdoor parking. Hotel offers 6500 square feet meeting, banquet and exhibit space. High Speed Wireless Internet is available in rooms, lobby and meetings rooms for a charge. Only minutes from area attractions, major corporations, shopping and restaurants.
1.0 Poor
Cons: Dirty rooms, no one wearing face masks
6.0 Good
Pros: The paint on half the shower ceiling was peeling. Most of if had peeled off. It looked terrible. When I arrive back after getting dinner there were several police cars by the front entrance. Very unsettling.
Cons: Please see above
1.0 Poor
Cons: The hotel is being used as a shelter mixed along with paying customers. The rooms are not well maintained. The housekeeping staff barely clean the rooms or surrounding areas. Trays of food and dirty utensils were left on the hallway floor for my whole stay. The front desk manager decided to attempt to charge $100 deposit fee when I tried to rebook for another night. This deposit was never charged during my first stay. The hallways had a very strong scent of marijuana that overtook the whole floor. I would not recommend this hotel for anyone.
1.0 Poor
Pros: I didn’t like nothing about it
Cons: I stayed for 2 days day one my th didn’t work it was 3 am said someone will come in morning second day nobody came.
7.0 Good
Cons: There was old bars of soap in the room
10.0 Excellent
Pros: Hotel employee at the front desk. He was amazing.
Cons: The pillows and room service was very pushy.
10.0 Excellent
Pros: I loved everything about the hotel a lovely setting
Cons: Nothing I didn’t like !
8.0 Excellent
Pros: The room was huge and it comes with a microwave, fridge and dining table/chairs.
Cons: I’m not sure if they are remodeling, but the floors in the hallway need to be fixed. The rooms also should be remodeled. These drapes in here are ancient.
1.0 Poor
Pros: Hotel was dirty, lobby with people not doing social distance . People not wearing masks . Holes in drive way. Carpet extremely dirty. Some hallways Missing carpet. Curtains falling down in hotel room.
Cons: I will never Recommend this hotel again. Too dangerous and dirty
1.0 Poor
Cons: Manager was creepy and was unprofessional in every way... Exp domestic next door complained nothing done
1.0 Poor
Pros: Nothing.
Cons: Outdated hotel. Not like any Radisson or 3 star hotel I've stayed at before. Smelled like smoke throughout the hallways. The floors in the hallways were broken and missing panels. Rooms were old and not clean. Shouldn't be a 3 star hotel.
3.0 Mediocre
Pros: The front desk employees & shuttle driver were all very helpful.
Cons: My room was either not cleaned at all or only partially done. Shuttle service was not available when I needed it. There were no food options available. The hotel was being used as a homeless shelter.
Hampton Inn Rochester-Greece - Rochester - Building
16
8.4 Excellent (1,022 reviews)
Overview Reviews
Stay at the Hampton Inn Rochester-Greece hotel for a refreshing and rewarding stay. This convenient hotel in Rochester, NY is located just ten minutes from downtown Rochester, five minutes from Lake Ontario and seven miles from Rochester Airport. Spend the day at a choice of fascinating museums including the Rochester Museum and Science Center, The National Museum of Play, The Strong Museum or the Strasenburgh Planetarium. Entertain the family with a show by the Rochester Broadway Theatre League. Discover the George Eastman House International Museum of Photography and Film, and view a stunning collection of photographs and equipment. Take a tour of New York's vineyards in the Finger Lakes region, only minutes from our Rochester, NY hotel. Relax in a comfortable guest room with all the amenities you need for a relaxing stay. Unwind on a clean and fresh Hampton bed®, and stay entertained with a selection of premium channels and free WiFi access. Start the day with Hampton's free hot breakfast® including waffles and other breakfast favorites. Stay in shape during your stay with a workout in the fitness center, on the nearby jogging trail or with a refreshing swim in the heated, indoor pool. Stay connected in the business center, and hold meetings and business events for up to 40 guests in our 800 sq. ft. of flexible meeting space.
10.0 Excellent
Pros: Cleaness
Cons: I liked everything
10.0 Excellent
Pros: Looks fairly new. Very roomy. Good breakfast. Good location
9.0 Excellent
Pros: EVERYTHING
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Cons: Everything was great
10.0 Excellent
Pros: The room
Cons: Every thing was good
7.0 Good
Pros: The staff was very friendly.
Cons: I did not like that there was no guide on the TV. I also had hair on my towels, and bed spread. The last night of my stay, my washcloths were not replenished..leaving me with none.
1.0 Poor
Pros: The cleanliness of the lobby.
Cons: Room was filthy: white dog hair on bedspreads. Residual fecal matter around toilet base ~ all week ~ never cleaned. Soap dish has a packaged soap bar resting on top of a filthy soap dish. Everything was filthy. pathetic and unhealthy environment.
8.0 Excellent
Pros: The staff was wonderful.
Cons: Nothing
10.0 Excellent
Pros: clean and newly renovated plus breakfast included
8.0 Excellent
Pros: Fair price, good service.
Cons: Weird sliding door that slid one way to close the bathroom and the other to close the closet.
8.0 Excellent
Pros: Due to covid19 restrictions, breakfast was a grab&go but ok

Best rooms in Henrietta

Overview Reviews
Located just 6 miles from downtown Rochester and 5 miles from the airport, you can recharge at the Hampton Inn and Suites Rochester/Henrietta, situated just off of the New York thruway (I-90). Whether you are interested in exploring Rochester's many attractions within the city or taking a short excursion over to the Fingerlake Region and winery tours, Hampton Inn and Suites Rochester/Henrietta is the perfect location for you. When you arrive, you will be welcomed by our helpful and friendly team members who will happily provide you with recommendations for favorite local restaurants or direct you to the many entertainment options nearby. With the Marketplace Mall less than half a mile away, you will also find numerous shopping opportunities available as well. Our comfortable, inviting two story lobby has multiple seating styles for your comfort. Hang out and watch a game or socialize with family members or business colleagues. Take advantage of our large fitness center equipped with Fitness by Precor or take a quick dip in the indoor swimming pool. Grab a snack from the Suite Shop and then head up to your spacious and modern guestroom. You can catch up with work or stay connected with business associates or family with our quality free high-speed internet access. You can even print documents and boarding passes right from your room to our secure business center printers. Here to relax? We've got you covered. Unwind with a large selection of cable HD channels with HBO on the 37-inch flat screen TV. When it's time to get some rest, nothing beats our clean and fresh Hampton bed for a comfortable night's sleep. Then wake up to fresh coffee made in our modern single cup brewers. Each guest room is also equipped with an alarm clock with MP3 player capability and mini-refrigerators to keep your beverages and snacks cool. Studio suites also have microwaves, a sitting area with sofa sleeper and a wet bar.
7.9 Good
Pros: It was the Hampton The room I walked in I thought it was going to be small Your just laughing at the vastness of it Very nice and clean and surprisingly good TV placement Very nice walk to get air outside during Coronavirus Absolutely satisfied
Cons: It had a little musty smell but it aired out nice The fitted sheet was good but the flat sheet fail Comforter A+ Spare blanket on shelf that I would have used in lieu of sheet fail Just a rinse would have done it Pillows good by Hotel standards but never good enough for me
10.0 Excellent
Cons: Everything Perfect!!!!! I love Hamptons Hotel!! But the parking is so stressful. there was no parking and I parked very far and I had to walk around.enter behind the hotel and walk. It was the only thing .. But of course I'll be back soon.
10.0 Excellent
Pros: The rooms were clean, the pool area and gym area was clean, hallways clean, anything I needed, they sent up with no problem. Staff was great. Location was excellent!
Cons: Some parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking on doors.
8.3 Excellent
Pros: Very clean , staff very helpful and friendly
Cons: Price for one night is a pricey
9.0 Excellent
Pros: Front desk customer service was great.
Cons: N/A
8.0 Excellent
Pros: Breakfast was great
Cons: Nope
6.0 Good
Pros: Location pool and lobby
Cons: Yes I found out the entire hockey team paid $30 less per room than I did
10.0 Excellent
Pros: AMAZING !!!
Cons: NOPE !!!
10.0 Excellent
Pros: Very clean, staff were friendly and the pool was nice
10.0 Excellent
Pros: The room was super.
Cons: My Son, Stephen Holleran, who stayed there 2 nights, left an insulated lunch bag, 2 ice packs and 2 bags of M & M's in the refrigerator/freezer in the room. They had the bag, but not the ice packs or the M & M's. Not happy about that.
10.0 Excellent
Pros: Convenient location- Walmart right down the road.
Cons: Everything was great nothing to complain about
9.0 Excellent
Pros: Traveling now midst coronavirus is scary and the idea of spending a night at unknown hotel was freaking me out. I was impressed with the cleanliness of this hotel, the friendly staff and the bag breakfast. I felt like they were prepared and that helped me to relax.
Overview Reviews
Welcome to the Fairfield by Marriott Rochester Henrietta/University Area! We are located just a short distance from Marketplace Mall, RIT, University of Rochester, and John Street Business Park. You will find all the comforts of home in our guest rooms - including microwaves, refrigerators, 49” flat screen televisions with Netflix, high speed Wi-Fi, and plush bedding. Start your day right with our complimentary hot breakfast and brand fitness equipment. Whatever brings you to Rochester, you are our #1 priority at our hotel. We promise you'll be satisfied, or we'll make it right - that's our commitment to you.
10.0 Excellent
Pros: Our family asked for two rooms together that opened up. My son, his wife and one year old daughter were in one room and my husband and I were in the other. We loved the fact that we were located on the first floor and had our own wing. Since our grand daughter was teething, we wanted to make sure we had privacy as not to disturb other guests. It was a perfect solution. The pool and gym hours were great-7 am-11pm. The breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes, granola, waffle iron to make waffles, yogurt, pastries, toast, bagels, english muffins to name a few items. It is located in an area that is very easy to get to anywhere. Unfortunately we had to leave a day early, but they refunded our money. We all really enjoyed our stay. The rooms have microwaves and fridges and great tv's.
Cons: My husband and I are early risers so the breakfast times were fine for us. (7am-9am one day and 7am to 10 am another) Our son, his wife and baby were up late due to their baby teething so it was hard for them to make it to breakfast. We brought them breakfast, but if we were not there, they would have missed it.
7.0 Good
Pros: Beds were clean and comfortable.
Cons: Breakfast space was cramped, food and coffee were empty and not filled in the half hour we were there.
1.0 Poor
Pros: NOTHING , hotel  employee that work there was toatally rude i want a refund
Cons: Hotel employee was really rude , need a refund
10.0 Excellent
Pros: Loved it
Cons: Loved everything
8.8 Excellent
Pros: Bed was comfy and front desk receptionist was super friendly .
Cons: Updates to bathroom area.
7.5 Good
Cons: Being charged $4.95 for data when Wi-Fi is suppose to be included???. Set up for breakfast area not layed out to well. Much too close.
7.9 Good
Cons: Extremely small bathroom
8.8 Excellent
Pros: Breakfast
10.0 Excellent
Pros: How quickly they attended to whatever Issues came up
Cons: I love it there it was so peacefully girl and I love it there
10.0 Excellent
Pros: The breakfast was convenient--plenty of hot coffee. The location is about 5 minutes from Marketplace Mall, so near everything.
Cons: As with all motels, the beds was too soft.
9.0 Excellent
Pros: Clean rooms, good hot breakfast, friendly staff.
Cons: The pool was VERY small and green with slime on the bottom. My kids who swim in farm PONDS wouldn't swim it. It smelled strange also. I wouldn't recommend using the hotel if you want your kiddos to get wiggles out in the pool. :( Huge disappointment.
9.0 Excellent
Pros: Beds are very comfortable
Overview Reviews
This Red Roof in Henrietta, New York is a great location when traveling to the Greater Rochester International Airport (ROC). While you’re in town, snag the latest deals at Marketplace Mall and South Town Plaza. Stroll through the nearby campuses of the University of Rochester, Rochester Institute of Technology and Monroe Community College. Experience the beautiful sights at Highland Park just a short drive away. Plan your next meeting or event at Rochester Riverside Convention. Peruse the Photography and film collections at the Eastman Museum, then sample the hand-crafted beer at High Falls Brewery. Looking for family fun? We are close to your favorite animals at Seneca Park Zoo and the thrilling roller coasters at Darien Lake Theme Park. End your night with a live concert at the Blue Cross Arena or test your luck at Finger Lakes Gaming and Racetrack. We are also not far from the medical facilities at URMC Hospital.
5.0 Okay
Cons: We requested a room away from other guests due to the current pandemic. We ended up with guests directly next to us and directly above us.
10.0 Excellent
Pros: Clean!!!!
Cons: No
9.0 Excellent
Pros: Clean
Cons: Not really
9.0 Excellent
Pros: Nice stay close to family.
7.0 Good
Pros: Clean and equip
Cons: Very happy
10.0 Excellent
Pros: Amazing hotel!
9.0 Excellent
Pros: I liked how the staff actually took the time to check and read my request for one. I’ve seen/heard of other reservations at differently branded properties having any sort of request at all just not even show up on their end of things. Additionally, the sole staff member that I dealt with during my whole stay was incredibly understanding with the issue I had with my first room. I couldn’t even get the door open, but the guy offered to switch my room - and even upgrade it - for free. That’s some of the best customer service I’ve ever come across.
Cons: Under the beds could have been a little bit cleaner. Unlike a number of other hotels I’ve seen and been in, the Red Roof Inn’s beds have enough space underneath them to lose something if you’re not careful. It also makes for a place where things like stink bugs can hide out under, as I found one under the bed when I was looking for a piece of clothing that I’d lost back there. It was dead mind you, but after finding that and my clothes I decided to just leave the underside of the bed alone.
4.0 Okay
Pros: Cost!
Cons: Guy at front desk was rude when their was an issue with my booking. I saw the carts they put the clean sheets n towels on and gross, even the room where the carts are stored are filthy. I was disgusted! The staff looks nasty. Maybe nice people but I can’t get pass how they look. I won’t be back even tho they are the cheapest around. I will just pay the extra for guaranteed cleanliness elsewhere! Be your own judge but they really dirty people
10.0 Excellent
Pros: The gentleman at the office is personable and very accommodating.
Cons: Not really
1.0 Poor
Cons: BEDBUGS!!!!
7.0 Good
Pros: Comfortable, clean room
Cons: Ran out of toilet paper, floor not swept, next room next door lots of young people partying.;
10.0 Excellent
Cons: Everything
Rit Inn & Conference Center - Henrietta - Bedroom
4
8.0 Excellent (1,012 reviews)
Overview Reviews
Start every day of your visit to the RIT Inn & Conference Center well rested, whether you're here on business or visiting family and friends. With 304 non-smoking, spacious sleeping rooms and an array of amenities, we provide everything you need for a comfortable night's stay. Complimentary airport shuttle service is available.Recreational facilities include indoor and outdoor pools, hot tub, sauna and exercise room. Petals Restaurant offers superb dining with a tasteful selection of carefully prepared specialties for breakfast, lunch and dinner seven days a week. Charades Restaurant is our fine dining facility and is open daily for dinner. Our beautiful ballrooms and executive conference rooms can accommodate groups ranging from 1-600 people. Let our professional sales staff assist with planning your next corporate meeting, convention or social function.
6.0 Good
Pros: The hotel was comfortable and accommodating, even though most amenities that made the location seem appealing were closed because of COVID. The pool area otherwise looked very inviting and clean. The restaurant, despite offering a limited menu had nicely prepared take-out food prices very affordable. Be forewarned, the portions are huge!
Cons: They didn’t honor the booking.com rate in my reservation and it ended up costing us an extra $20 a night., which was disappointing. There were also a group of people staying who were affiliated with the hospital who did not wear any sort of PPE in the public areas, and were allowed to congregate in the restaurant, which seemed a bit risky for them, as well as the other hotel guests & the staff. Perhaps, they could use a conference room as their lounge area. I appreciate their work.
6.0 Good
Pros: the bed
Cons: could hear too much noise from neighboring rooms
8.0 Excellent
Pros: Quiet. Good exercise room. Room seemed a pretty good size
Cons: Lamps and shades were damaged and it looked shabby.Everything else seemed good.
7.0 Good
Pros: The appearance was very modern and up to date chic.
Cons: Very old and rough blanket on the beds.
6.0 Good
Pros: Proximity to highway. Relatively inexpensive
Cons: Room was dirty/carpet was wet in a spot.
5.0 Okay
Pros: Close proximity to interstate
Cons: Staff was not very friendly, room service amenities inconsistent (no glass for bottle of juice, small pot of coffee was a disposable cup of coffee, etc), elevator small & slow.
8.0 Excellent
Pros: Staff
Cons: Need to be modern (future)but is a nice place to stay
8.0 Excellent
Pros: The location was great.
7.0 Good
Pros: The shuttle service to RIT. And the restaurants in the hotel.
Cons: No wifi in hotel rooms
5.0 Okay
Cons: the key cards would stop working numerous times during the stay
10.0 Excellent
Pros: They had room service and the room were very clean. The staff very friendly. I really enjoyed. Its my second time.
Cons: No complaints.
10.0 Excellent
Pros: It was very nice! Very professional. The room was just beautiful and their was room service. The food was exceptional.
Cons: Nothing everything was wonderful.