Overview

Castello City Hotel

1, 62 Martyron Avenue, Heraklion, Greece
+30 281 025 1212

$43+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,414 reviews
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Review highlights

  • 9.4
  • 9.2
  • 8.2
  • 5.3

Good to know

  • Near city centre
  • Accessible parking

Nearby

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    About

    Located in Heraklion, Castello City Hotel is in the historical district and minutes from Freedom National Stadium and Hania Gate. This family-friendly hotel is within close proximity of Kapetan Mihalis Korakas and Venetian Walls.

    Rooms

    Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your bed comes with Egyptian cotton sheets, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

    Amenities

    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge) and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,414 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "World class service."
    • 8.2 "Location is great."
    • 6.0 "Average cleanliness."
    • 5.7 "Beach is so-so."
    • 5.3 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
    • 3.6 "Not very comfortable."
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    Overall Rating

    8.1 Excellent
    Based on 1,060 reviews
    • 9.8 "Excellent breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 9.7 "Excellent value."
      9.5 "95% were happy with the price of the breakfast."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.6 "96% found the restaurant service to be one of the best."
    • 8.5 "Location is great."
      8.5 "Great parking, according to 85%."
      7.8 "City centre within easy reach, said 78%."
      9.6 "96% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 5.9 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.7 "Only 57% thought the furniture was functional."
      6.2 "Only 62% found the balcony ok."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.7 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.1 "69% thought it was too noisy."
      4.2 "58% didn't like the uncomfortable beds."
      2.4 "76% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
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    Overall Rating

    7.8 Good
    Based on 141 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 7.6 "Good location."
      7.5 "Great parking, according to 75%."
      7.4 "City centre within easy reach, said 74%."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      2.6 "For 74%, the rooms looked old."
      2.0 "80% complained about the bathroom."
      3.7 "63% said rooms were small."
    • 3.0 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      3.7 "63% said rooms were small."
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    Overall Rating

    8.1 Excellent
    Based on 212 reviews
    • 9.5 "Excellent breakfast."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.5 "Location is great."
      8.0 "City centre within easy reach, said 80%."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.2 "Internet is average."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      3.5 "65% criticized the unstylish hotel."
    • 3.7 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Accessible parking"
    data provided by TrustYou

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