Overview

Castello City Hotel

1, 62 Martyron Avenue, Heraklion, Greece
+30 281 025 1212

$34+

Rates
Check in
Check out

Overall guest ratings

7.8/10 Good
Based on 1,241 reviews
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Review highlights

  • 9.4
  • 9.3
  • 4.6
  • 4.5

Good to know

  • Near city centre

Nearby

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    About

    Located in Heraklion, Castello City Hotel is in the historical district and minutes from Freedom National Stadium and Hania Gate. This family-friendly hotel is within close proximity of Kapetan Mihalis Korakas and Venetian Walls.

    Rooms

    Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators. Your bed comes with Egyptian cotton sheets, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge) and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Internet
    • Spa
    • Indoor pool
    • Outdoor pool
    • Beauty salon
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,241 reviews
    • 9.4 "World class service."
    • 9.3 "Excellent breakfast."
    • 8.1 "Location is great."
    • 7.5 "Good amenities."
    • 6.5 "Internet is average."
    • 4.6 "Not very clean."
    • 4.5 "Rooms are not good."
    • 3.2 "Quite uncomfortable."
    • 3.2 "Horrible vibe."
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    Overall Rating

    7.8 Good
    Based on 819 reviews
    • 9.6 "Excellent breakfast."
      9.4 "94% were happy with the price of the breakfast."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
    • 8.4 "Location is great."
      7.9 "City centre within easy reach, said 79%."
      7.8 "Great parking, according to 78%."
      9.1 "91% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Internet is average."
    • 4.9 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      3.5 "65% said rooms were small."
      1.1 "89% had problems with the shower."
      4.3 "57% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      0.6 "94% criticized the small bathroom."
      2.5 "75% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      2.6 "Air conditioning was criticized by 74%."
      1.8 "82% found problems with the furniture."
    • 4.3 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      3.5 "65% said rooms were small."
      2.5 "75% thought it was too noisy."
      4.3 "57% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    • 3.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 173 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 7.5 "Good location."
      7.7 "City centre within easy reach, said 77%."
    • 4.8 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.6 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      3.2 "68% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
    • 3.0 "Quite uncomfortable."
      3.2 "68% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
    • 3.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 12 reviews
    • 9.4 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 8.4 "Location is great."
    • 4.7 "Rooms are not good."
      1.1 "89% complained about the bathroom."
    • 3.6 "Not very comfortable."

    Overall Rating

    8.0 Good
    Based on 235 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.4 "Excellent breakfast."
    • 8.3 "Location is great."
      8.3 "City centre within easy reach, said 83%."
      7.4 "Great parking, according to 74%."
    • 7.0 "Internet works."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.4 "Rooms are not good."
      3.0 "70% said rooms were small."
      0.8 "92% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      4.2 "58% said rooms were dirty."
      2.8 "Air conditioning was criticized by 72%."
    • 3.7 "Vibe wasn't good."
    • 2.9 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
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    Hotel type
    Guests recommend this hotel for budget travelers.
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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