Overview

Castello City Hotel

62 Martyron 1, Avenue, Heraklion 713 04, Greece
+30 281 025 1212

$34+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,458 reviews
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Review highlights

  • 9.3
  • 9.2
  • 8.0
  • 5.6

Good to know

  • Near city centre
  • Accessible parking

Nearby

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    About

    Castello City Hotel is the ideal choice for the visitor to the city of Heraklion.

    Designed to meet the highest expectations of its select clientele, both professional and recreational, it offers an elegant ambiance, high-class service, and stylish accommodation.

    The hotel is open throughout the year, has easy access to and from the airport and port, and is conveniently located close to the commercial and historic centres of the city.

    Whatever your reason for visiting our ancient city, you will find a warm welcome, high-class facilities, and outstanding service at Castello City Hotel.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,458 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
    • 8.0 "Location is great."
    • 7.2 "Good amenities."
    • 6.8 "Average cleanliness."
    • 5.6 "Rooms are ok."
    • 4.1 "Not very comfortable."
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    Overall Rating

    8.2 Excellent
    Based on 1,064 reviews
    • 9.9 "Excellent breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 9.8 "Excellent value."
      9.5 "95% were happy with the price of the breakfast."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.7 "97% found the restaurant service to be one of the best."
    • 8.2 "Location is great."
      8.4 "Great parking, according to 84%."
      7.6 "City centre within easy reach, said 76%."
      9.9 "99% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.5 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
      5.3 "Only 53% thought the furniture was functional."
    • 4.8 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
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    Overall Rating

    8.0 Good
    Based on 189 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 7.6 "Good location."
      7.1 "Great parking, according to 71%."
      7.5 "City centre within easy reach, said 75%."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.4 "Vibe was decent."
    • 5.0 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 3.8 "Not very comfortable."
      4.6 "54% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
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    Overall Rating

    8.2 Excellent
    Based on 204 reviews
    • 9.1 "Excellent breakfast."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.3 "Location is great."
      7.9 "City centre within easy reach, said 79%."
    • 7.0 "Internet works."
    • 6.9 "Average amenities."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.0 "70% thought it was too noisy."
      2.4 "76% criticized the small bathroom."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Accessible parking"
    data provided by TrustYou

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