Hernando Hotels

The location

Our bed was dirty when we arrived and the towels are very small and dingy. They only give 2 towels for 2 people.

Clean room, good clean linens, good shower, friendly helpful staff. Great breakfast. Affordable rates. everything I needed or wanted. I extended my stay here 2 nights due to changed plans. Will definitely choose this hotel again.

Access to this hotel is right at a busy traffic light. Hard to exit & get into traffic flow if heading east. But if you exit left at hotel & take another left at the t intersection, you come out onto Commerce at a much better & safer spot.

Close to where I needed to be

It was dingy and old. The staff weren't exactly friendly and or knowledgeable.

The location was perfect, right outside Memphis. Hotel is around several stores and restaurants. Very clean! Staff friendly. Overall perfect stay.

Breakfast area kid of small and got crowded, but it was a busy weekend.

The price and location, it can have something a little more for breakfast .

Check out time was at 12, the front desk call me at 11, what was the purpose for that, it need to be changed.

Absolutely nothing

Everything

I didn't like the fact that I booked a room at Magnolia in February and they gave my room away and instead I ended up staying next door at a different motel and I had to sleep in one bed with a family of four!!!! I reserved a room with two beds and ended up having to settle. Magnolia inn really let me down.

Clean room, quiet. And friendly staff

Clean, comfortable, pleasant staff, good breakfast.

Note: Google navigation says the entrance to the property is on the north side, but entrance is actually on the south side. This is Google's fault, not Drury Inn's fault.

I was very impressed with the cleanliness and comfort my last stay, which was the reason I came again. This stay my sheets were not clean and the bed did not feel as nearly as comfortable as the other room. I was very disappointed.

Very clean rooms and parking area felt safe and secure

breakfast was not included and given the alternatives in the area seemed overpriced

cleanliness, staff, and location near Graceland.

Room seemed a LOT smaller than the photos on the website.

The fact that we booked last minute and when we got there the maid left a note on our bed saying that we gave you clean sheets and bed covers just for your arrival.

Everything was great breakfast could have been a little nicer but overall very great. No complaints.

The room was spacious and clean.

The desk clerk was not very friendly; did not know that we couldn't leave our dog in the room alone until we arrived- needs to be made clear on websites.

Friendly staff. Design of property

Clean, easy access, pleasant staff.

I don't like Quality Inn's policy of assigning rooms. You could make reservations months in advance and request ground floor ,but they don't assign rooms until the day of your stay and it is just chance if you get your request.

This hotel was very clean, friendly staff and in a safe area.

Clean and in very close proximity to dining and shopping. With one exception the staff was engaging and pleasant. Surprisingly, parking was ample and well lit. The breakfast bar was able average with a decent variety of foods.

Upon arrival the front desk lady was extremely unfriendly, robotic and cold. My group acted professional and respectful yet the desk clerk seemed pissed off as if checking two guest in highly disrupted her morning. This lady seemed put out we were in her workplace. We arrived as a group with two of our foursome having checked in before us. When we came together as a group later in the day we all shared similar stories of the less than hospitable clerk. We revisited the discussion upon returning to the hotel later in the evening having been greater by a warm and friendly "Welcome back, hope you enjoyed your evening out" by the night clerk. This clerk was the polar opposite of the lady we encountered in the morning upon check-in. It's worth noting three of the four in our group are members one of whom used his rewards points to comp his four day stay. Despite staying for free we all strongly considered canceling our reservations and checking into another hotel. To be clear, we weren't looking to be entertained and I get having a bad day but as a frequent traveler being away from home a pleasant smile and warm greeting by staff does wonders while away from the comforts of home. In fairness the remaining hotel associates were friendly and engaging. The house keepers and maintenance staff seemed to make smalltalk and wished us a great day. Anyone of those individuals would've been a better front desk fit than the unpleasant woman we encountered.

It was close to the highway

sheets were stained and the bedroom suite didn't have it's own room and only one TV in the entire unit

The location was nice in relation to Southaven. The staff was friendly and gave us everything we needed.

We ended up in a handicapped room for some reason. Because of this, we did not have the features that were given on our booking agreement, such as a couch. It also seemed as though the walls were paper thin, hearing much of what went on in the room next to us, including their running of water or flushing commode.

The staff was polite and very helpful.

It was all quaint and quiet.

Nothing but the location.

The room was very dirty and nasty. We found hair on the towels and sheets. The shower head was disgusting! The room was small and didn't feel comfortable at all. The staff was not friendly and helpful.

The room appeared to be recently updated. Nice accommodations, comfortable bed. Hotel provided satellite TV with many of the premium channels for its guests. Good hotel for business/overnight travel.

Thermostat in room did not work properly. Informed the front desk. In fact, all areas of hotel felt like the a/c could not be working properly.

Very nice place

Clean, comfortable, quiet, and decent breakfast layout Would stay here again. May secure best price by calling the facility directly rather than booking online.

Lots of truckers apparently use the facility at night due to it's price and location just off the interstate. However, that presented no problem at all on two separate stays.

The location was nice and close to our destination of Graceland. The price was fair and the service was great.

The price was awesome, the hotel was great, and our stay was wonderful!!

Quiet and secluded. Great breakfast

The staff were all very friendly and helpful. The complimentary breakfast was very good and well replenished.

No

It was clean and not run down looking

It could of smelled better not that stuffy mildew smell

Conveniently located close to freeways accessing major city.

No microwave located in the room.

morning breakfast good, rooms comfortable

breakfast ended too early

room excellent, pool, breakfast, STAFF!!!!, location, price

pillows not up to snuff -lots of them but not what I would call great

Nothing

Everything. It was disgusting and we almost didn't get a room after we paid for it because the guy said there was no reservations for us at all. I had to get very stern with him before we finally gave us a room and it was gross.

Excellent spacous room. Very Clean and big. Great kitchen features.

Microwave started on fire, but called staff and they replaced it right away. Computer in business center very slow, but it was nice to be able to check email.

Room comfort and price. A short stay, (overnight), so the room accessories, kitchen,etc. were not needed but they could be a valuable consideration for a longer stay.

Breakfast selections. Condsidering the room price, it the breakfast choices were reasonable. Compaired to other similar hotels in the area, the breakfast arrangement would be considered as meager.

Enjoyed the silence

It was well kept but my floor was sticky as well as throughout the building. Trash was placed by elevator. Mud and dirt was in lobby area I guess housekeeping was available certain hours

location

the hot tub was cold

It was somewhere to stay

I did not like the fact of some Indian guy staring in my window at me and my family... Confronted the man and he says he does this to every room... Called the front desk and they said he was checking to see if the room is cleanReal will never go back

The room was spacious and there were nice in-room amenities, including a Keurig. There was a nice breakfast selection and a few seating areas around the outside.

It was so noisy! That was partially the parents fault as there were kids running up and down the hallway at 10:30 pm & 6:30 am, but we could hear the people above us, too. It's tucked in a shopping center and there wasn't any visible signage off the main road.

The online picture was accurate . Room looked JUST like picture! I liked that there were recycle receptacles throughout the hotel. The room was very clean! Breakfast was excellent! Would stay there again!!

The only negative was that it was noisy. Room noise from EVERY direction. Above us, both sides, and across the hall.