Hérouville-Saint-Clair Hotels

nice position close to shops etc and a very friendly cat bathroom not very clean especially the door and hair on the bed

Well signposted with ample parking. We had breakfast and evening meals and both were excellent value. The staff were very friendly and efficient. We would certanly stay at this hotel again

Room was clean and comfortable. Parking was plentiful. Location was difficult to find. Restaurant was good but expensive

location to port didnt put a cot in the room despite asking for this on booking. Didnt bother asking on arival as it was late,

Friendly staff.

Quiet, parking possibility, very good situation

The service overall was predominantly very good, especially at the restaurant. On arrival we came down for a drink after check in, we were kept waiting about 20 minutes before we were able to get a drink, I had to ask her her 3 or 4 times during that period,This was the only blip, the service thereafter was very good from the reception desk.

A high standard hotel in an excellent city centre location. Good parking.

Good location Car park is very difficult to use (very tight entrance, exit and little room).

Very conveniently located and comfortable room. Excellent breakfast. Helpful staff.

very comfortable and the duty manager was extremely polite and very helpful very difficult to find even for residents who very kindly offered to escort us. Much clearer directions with greater information particularly about being able to use vehicle on pedestrian access

convenience of a kitchen for small meals no laundry facility

The hotel was fine;however, the staff only worked until 1900 and I arrived late the night of check-in ... but the staff left keys to the room out for me. Not daily room cleaning service.... no fresh towels the second day.... no toilet paper, shampoo, etc....

The ability to cook in if I so desired. The room was clean and relatively spacious, the bed comfortable, the shower superb. The hotel was too far removed from center city, and wanted to charge me 10 euros simply to give me access to the phone line.

The price of the room The room layout

Free parking, that's all. Public parking in Caen Centreville can be difficult to find, especially on Sunday when they close down at 1pm. They overcharged me for the first night. They did not honor Booking.com rates. No hair dryer.

Close to the locations we wanted to visit. Clean, comfortable and cheap.

Dinner was excellent and good value. Buffet breakfast was very good too, also good value for money. Location was not brilliant. Lack of evening meal on Saturday.

Car Park. Good WiFi reception. Rooms ready on arrival and clean. Experience of breakfast very poor each day we were there. Hot food all eaten when we arrived in dining room, although still one hour of breakfast period remaining, and hotel staff would not provide any for us and other guests. Once initial batch of hot food was eaten, they refused to supply any more, which was annoying for us and other guests. Whilst we do not expect hot food in a budget hotel, it would have been better for us not to have seen the leftover congealed scraps of hot food in their containers which we could not partake of. Early diners had the additional hot food choice, although we were all paying the same rates.

It seemed like everything was just ten minutes away (which is a good thing!). There is nothing of interest around the hotel so a car is a must. The room was most definitely on the small side (not especially wheelchair- friendly), but the layout was thoughtful. They booked my party of three different rooms in the same hallway, which was very appreciated by us all. I loved the free parking. The breakfast was not worth the price. Travelers would do better to find a bakery and eat some pastries. If you're simply looking for a place to lay your head before visiting Le Mémorial or downtown Caen, that is what you will find here. Not much incentive to "hang out" in your room, but for the price we paid, that was just fine. It was a little odd that they give you your remote control for the tv when you check in.

All facilities closed on weekend, no food service,no bar