Herradura (Puntarenas) Hotels

I like the location of the hotel ,it's far from the city And if you want to relax and meditate,its perfect.and also very sexy and romantic for couples . The staff are very helpful and friendly.

Well, This was my second time at this hotel and I wanted to be very relaxing for me.but I was a little disappointed. I didn't ask for the villa ,but they decided to give me one, the location of there villa is very isolated and far from all the facilities,such as pool, spa, restaurants and the bar,

We stayed at the Villa Caletas in November and we ejoyed our stay very much. The staff is very friendly and more than willing to help. The food was exceptional, the meals were prepared to perfection, nothing was over cooked. I ordered the steak one evening and the cut was tender and flavorful. The presentation of the food was exceptional as well. I enjoyed the breakfasts. I had the arobics breakfast and was not able to have lunch that day I was so full. The fruit cups are very beautifully set up. We had my sister stay with us one night and the hotel gave us a upgrade to accomadate the three of us. They brought in a bed for her to use. The room was clean and neat. The hottub was clean and very relaxing. The hottub was on the outside deck which was very clean and peaceful. We had a very nice ocean view from our room. My husband and I would certainly stay here again. Thank you

The room had a strong odor when we arrived. The odor was strong like that used to clean portty potty. The walls were dirty and had mold. The towels were cloths that are normally used to clean cars. We asked if we could stay in another room, but was told that there wasn't another one. We stayed in room 7. I don't know what other rooms look like, but don't stay in room 7.

Everyone was really nice and very helpful; the rooms were clean and cozy; enjoyed having access to the pool.

The front desk was helpful - Brian and Franklin specifically, the others didn't care to help. Helpful meaning, they were courteous and went the extra mile to get us answers. Brian helped us book our tours while we went to grab lunch. We came back and he had everything ready for us. The hotel is beautiful and the pool area was comfortable.

Low water pressure in the shower. Air conditioning took about 6 hours to get started to cool your room so you are sweating when you get settled in the room. They greet you with juice when you check in. I would go with out that moving forward if they could. We got excited thinking it was champagne but it was a not cold juice or tea with an old cut strawberry slice in it. We didn't like that at all. The thought of it was nice though. Instead, greet with water or have a water station in the lobby for guests. That's more useful.

location. Cleanliness and staff

The bed was a bit hard

I highly recommend this hotel! Staff was excellent, service was superb, view and ecosystem was to due for!

Remarkable staff. Amazing natural surrounding. Great quality services. Hotel fit for both a romantic break and a nice family vacation.

The rooms are big!

Food was phenomenal, the view was amazing, people were very friendly.

Staff was friendly, spoke good English, very attentive and helpful

Wonderful all inclusive hotel , clean, friendly staff, great breakfasts, clean pool, love the ocean and beach out the back door, will be back!

I bought this 6 months ago so I had a good promotion

Me and a friend book a trip to the Marriott for August 8-13 to attend a wedding. The view and pool area are VERY well kept and beautiful. The staff is are so very nice. I've traveled a lot of different places and have never felt so welcomed. Every single person that works there makes a point to say hello and ask about your day. The food is a little expensive and tastes more like an all-inclusive resort. We did have our breakfast included, which ended up being a real good thing, considering the buffet is about $26 a person. Then we usually ended up splitting a couple things for dinner. We had our best meal when we went into the town, Jaco. It did get dark rather early, but the pool still stayed open until 10:30. The wedding we attended was on the beach at the Marriot Beach Club. The location was very nice. But considering the time of year, it was SO hot. Relaxing by the pool was fine because of the breeze and of course hopping in the water. But if you don't have that and add dancing, it's a little uncomfortable. All in all, I would definitely stay here again, possibly adding the all-inclusive option.

When we booked our trip to Costa Rica we were pretty much shooting in the dark for what would work. We ended up choosing this hotel because of the location and the fact that it was a larger style hotel. The staff greeted us with fresh juice and a cool towel, even though it was a bit of an overcast day. Indeed, just as the other reviewers said, they even knew our name. The majority of the staff spoke excellent English so we had no problem with anything. Our hotel room had a great view of the bay and the hotel grounds, and our balcony was just right for a couple of people to sit outside and smoke a cigar while overlooking the water. The pool was massive and the hotel was very clean. The breakfast buffet was steep, but if you have a way to drive around, then you will have no problem finding cheap great food anywhere. Overall I must say I felt safe here, certainly no worries with leaving the car in the parking lot overnight. I would recommend this hotel to anyone.

The hotel has surrounding property that makes it feel secluded. The pool was great. The bar/restaurant was open air and staffed for extended hours. The room was nice - high ceilings/air conditioning to cut humidity. Very short drive to beach (beautiful).

If we'd stayed longer could have taken advantage of tours to parks and ocean with pickups in the lobby. Overall a great experience. Owner on-site and friendly.

The hotel was very beautiful with lush gardens, a beautiful pool and wildlife everywhere. The restaurant was open air and great to just hang out and relax in. Doing yoga overlooking the jungle was amazing. The staff was so friendly and knew us by name.

Staff was very accommodating and provided outstanding customer service throughout my visit. Food on site was good, pool was clean and couldn't get enough of the fresh Papaya. Would definitely recommend and will stay again. In fact, I'm likely to only stay here when I visit. Overall, impressive ownership and very close to the beach.

Nothing really but I would recommend that they get more than one iron and improve the free breakfast (Add hot food).

The staff were very friendly. Beds and pillows both large and fluffy, very nice rest.

Nothing.

Mostly everything

Rooms need to be refurbshed