SureStay Plus Hotel by Best Western Hesperia

SureStay Plus Hotel by Best Western Hesperia offers amenities such as daily housekeeping, an outdoor pool, laundry facilities, and a business center. The rooms are equipped with a refrigerator, microwave, and flat-screen TV.

Some guests have mentioned concerns about the cleanliness of the rooms, including stained towels and a lingering smell of smoke in non-smoking rooms. Additionally, a few guests have reported issues with the breakfast offerings and the appearance of the hotel's clientele.

The high season at SureStay Plus Hotel by Best Western Hesperia is in April, while the low season is in October. Guests may want to consider these seasonal variations when planning their visit.

SureStay Plus Hotel by Best Western Hesperia offers parking for guests. However, some visitors have mentioned limited parking and the inconvenience of the location of the ice machine in relation to the rooms.

Guests have praised the friendly and helpful staff at SureStay Plus Hotel by Best Western Hesperia. However, there have been reports of issues with the owner and front desk staff, including rude behavior and difficulties with refunds for prepaid reservations.

Some guests reported thumping music from a nearby bar, causing disturbance at night. Consider requesting a room away from potential sources of noise.

Several guests mentioned issues with room cleanliness, including stained towels, dirty beds, and a lingering smell of smoke in non-smoking rooms. It's advisable to thoroughly inspect the room upon check-in and report any issues to the staff immediately.

Guests suggested requesting a ground floor room for convenience, especially if the ice machine is far from upper floor rooms. Additionally, some guests found the entrance to the hotel awkward, so it may be helpful to inquire about room locations before arrival.

The hotel's location near small liquor businesses attracted homeless individuals, leading to some guests feeling uncomfortable. Consider this aspect if planning to stay out late or use the hotel's outdoor areas at night.

Some guests were surprised to find a smoking room assigned to them despite requesting a non-smoking room. It's recommended to double-check the room designation upon arrival to avoid any inconvenience.

Guests reported issues such as a broken door and window in one room, along with a clogged toilet in another. It's advisable to inspect all amenities upon arrival and promptly report any malfunctions to the staff.

While some guests praised the breakfast, others found it minimal or suggested improvements such as adding pancakes or waffles. Managing breakfast expectations and considering nearby dining options could enhance the overall experience.

Limited parking and challenges with the ice machine's proximity to rooms were noted. Guests may benefit from inquiring about parking options and room accessibility based on individual needs.

Some guests faced challenges with obtaining refunds for prepaid reservations due to changes in travel plans. It's advisable to clarify the hotel's refund policy before making a prepaid booking.

Engaging with the staff for room preferences, addressing concerns, or seeking local recommendations was highlighted as a positive aspect of the guest experience. Building a rapport with the staff could enhance the overall stay.