Hesperia Car Rentals

Cons: After booking a car on line to go and collect a friend from the hospital I arrived at the Apple Valley Hertz location with my confirmation in hand only to be told that there were no cars available. I was informed that it said pending availability in the small print. It became apparent that there were several people on the waiting list ahead of me. This meant that I had to make difficult and last minute arrangements to collect my friend. They need to make it a lot more obvious that the reservation is Pending availability or have you contact the location about availability before confirming the reservation. It will be a long time before I book a car with Hertz, even though theirs is the most convenient location for me.

Cons: Nothing the dervice wss excellent the apple valley office wss great

Cons: N/A

Cons: Having to put gas in it before return. Other companies don't charge quite as much to fill it up.

Cons: Got to the place only to be told the vehicle wasn't available and representative's attempt to charging us double the price originally quoted for an available upgraded vehicle. When we questioned, all the other representatives pulled an intimidation tactic, even going as far as referencing my "face". What a ghetto group of people trained to do Bait and Switch and intimidation tactics.