Pros (+) The room was clean & spacious. There was a nice view from the window. I didn't like the shower area. I prefer a standard bath or shower, rather than an open space with just a curtain and a bath bench....
Cons (-) The shower
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2 stars
SureStay Plus Hotel by Best Western Highland Poughkeepsie
Photos of SureStay Plus Hotel by Best Western Highland Poughkeepsie
Overview
A great stay is waiting for you here at the SureStay Plus by Best Western Highland Poughkeepsie. Located right off Route 9W and less than seven miles from SUNY New Paltz, our affordable accommodations are the perfect place to rest your head while visiting the area. We offer daily breakfast with hot options that are easy to grab and go before heading out to campus tours or an early morning hike. All our guests receive access to our property-wide Wi-Fi, while those traveling for business can find fax and printing options at our business center available on-site. If you're a fan of the outdoors, our location is ripe with hiking trails and parks to explore any time of the year. Only 20 minutes away is Mohonk Preserve which includes over 70 miles of roads and trails for hiking, biking, or cross-country skiing through the Shawangunk Mountains. You can stop and enjoy many local craft breweries and dining establishments while heading out toward New Paltz. While you're there, stop by Historic Huguenot Street to take in 10 acres of well-preserved 17th-century homes and buildings. If you want the whole experience, grab one of their guided or spooky candlelight ghost tours. You're in luck if you visit us during the fall season. We're surrounded by plentiful apple orchards, seasonal cideries, wineries, and more as you enjoy the beautiful foliage.
Latest deals for SureStay Plus Hotel by Best Western Highland Poughkeepsie
King room
Standard room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at SureStay Plus Hotel by Best Western Highland Poughkeepsie
- Free Wi-Fi
- Coffee machine
- Business center
- Free toiletries
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Hairdryer
- ATM on-site
Services and conveniences
- ATM on-site
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Laundry
- Iron and ironing board
- Laundry facilities
Dining
- Coffee machine
- Refrigerator
Parking and transportation
- Parking
Bathroom
- Hairdryer
Outdoor
- Grill
Workspace
- Desk
Reviews of SureStay Plus Hotel by Best Western Highland Poughkeepsie
7.3
Good
409 verified ratings
Wonderful
134
Very good
82
Good
71
Okay
39
Fair
31
Mediocre
17
Poor
35
Summary of reviews
Guests say
Guests appreciated the great value for price and the cleanliness of the rooms. The staff was friendly and helpful, enhancing the overall experience. However, there were complaints about the breakfast quality, noise levels from other guests, and some issues with room amenities, particularly in the bathrooms.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
2 reviews
8.4 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast included at the hotel?
The hotel offers a continental breakfast with a variety of options such as fruit, cereals, protein, pastries, and coffee. Guests have also enjoyed Chobani yogurt and grab-and-go breakfast items like spinach quiches and bacon, egg, and cheese biscuits.
Are the beds comfortable at the hotel?
Guests have described the beds as comfortable, with soft and high-quality linens. Some have mentioned sleeping very well and feeling as comfortable as a baby lamb.
Is parking available at the hotel?
The hotel provides free parking for guests, which has been appreciated by many visitors.
How is the cleanliness of the hotel rooms?
Many guests have praised the hotel for its cleanliness, describing the rooms as very clean and spacious. Some have also mentioned the clean and calm environment, as well as the very clean and newer hotel facilities.
What are the staff like at the hotel?
The hotel staff has been described as friendly, helpful, and professional. Guests have appreciated the attentive and accountable staff, as well as the efforts of the management team to ensure a great experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider a Room with Laminate Flooring
Several guests appreciated the cleanliness and modern feel of the rooms with laminate flooring, which is also considered more hygienic than carpet.
Check for Noise-Proof Rooms
Some guests mentioned that soundproofing in the rooms could be improved, so if you're sensitive to noise, it might be helpful to request a quieter room.
Verify Address and Directions
A few guests had trouble finding the hotel due to incorrect addresses from booking platforms. It's advisable to double-check the address and directions with the hotel directly to avoid any confusion.
Pet-Friendly Accommodation
If traveling with pets, this hotel is pet-friendly, but it's recommended to confirm the pet policy and any associated charges in advance.
Breakfast Expectations
While some guests found the breakfast satisfying, others were disappointed. It's advisable to set realistic expectations for the complimentary breakfast offered by the hotel.
Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible rooms, making it suitable for guests with mobility concerns. It's recommended to inquire about specific accessibility needs when booking.
Address Smoking Concerns
A few guests noted a lingering smell of cigarette smoke in the lobby. If sensitive to smoke odors, it's best to address this concern with the hotel before booking.
Clarify Breakfast Options
Some guests found the breakfast options limited, so it's advisable to inquire about the available choices to ensure they meet your preferences and dietary requirements.
Verify Room Amenities
A couple of guests encountered issues with in-room amenities such as a broken coffee maker and dead remote batteries. It's recommended to verify the functionality of these amenities upon check-in.
Confirm Deposit Refund Policy
Guests reported issues with receiving their security deposit refunds. It's advisable to clarify the hotel's deposit refund policy and procedures during check-in to avoid any inconvenience.
Location
3423 Route 9 West, Highland, NY 12528
What's nearby
- Anthony Yelverton House1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus Hotel by Best Western Highland Poughkeepsie
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $134 |
Average price (weekend night) | $174 |
When to book a room at SureStay Plus Hotel by Best Western Highland Poughkeepsie
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SureStay Plus Hotel by Best Western Highland Poughkeepsie
FAQs when booking at SureStay Plus Hotel by Best Western Highland Poughkeepsie
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See most recommended stays in HighlandGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | New Windsor Stewart |
Distance to airport | 18.0 mi |
Everything you need to know for your stay in Highland
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