Overview

Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI 96720, United States
+1 808 935 9361

$124+

Overall guest ratings

7.9/10 Good
Based on 1,768 reviews

Review highlights

  • 9.3
  • 8.4
  • 5.6
  • 5.5

Good to know

  • Accessible parking
  • Great view

Nearby

    Show all

    About

    Location.

    Overlooking Hilo Bay, the Castle Hilo Hawaiian Hotel enjoys a beautiful location in Hilo, Hawaii. Hilo is a quaint, flower-filled retreat with Victorian homes and a restored downtown area that experiences more rain than any other American city. The Big Island of Hawaii offers a plethora of recreational opportunities. From surfing and scuba diving to volcano and waterfall exploration, there is something for everyone. Old banyan trees line the drive to the hotel, most of which were planted in the 1930's by celebrities such as Babe Ruth, Amelia Earhart and Cecil B. DeMille. Mauna Kea looms in the background and the arched bridge that leads to Coconut Island is only steps from the doors of the resort. The hotel is flanked by a beautiful beach, the Liliuokalani Gardens and the Naniloa Country Club.

    Hotel Features.

    The hotel's bayside pool is surrounded by a large sundeck and lounge chairs. The hotel staff provides concierge services, business services and currency exchange. Safe-deposit boxes are located at the front desk and laundry facilities are available.

    Guestrooms.

    All rooms at the hotel feature lanais and views of Hilo Bay or the enormous banyan trees out front. Cable television is standard and complimentary WiFi is available. Private bathroom with shower/tub combination. Hair dryer on request. Phone. Voice mail. Connecting/adjoining rooms available.

    More hotel details about Castle Hilo Hawaiian Hotel

    Castle Hilo Hawaiian Hotel Prices:

    $124 - $164 (Based on average prices for a Standard Room)

    Castle Hilo Hawaiian Hotel Rooms:

    286 rooms

    Other names used to reference this hotel:

    • Castle Hilo Hawaiian Hotel ITO
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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Golf
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,768 reviews
    • 9.3 "Terrific location."
      8.8 "Great parking, according to 88%."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% thought parking was inexpensive."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      8.5 "85% said the reception staff was great."
      9.0 "90% found the restaurant service to be one of the best."
      8.6 "86% said the booking process went smoothly."
    • 7.9 "Nice rooms."
      9.8 "98% thought the view was good."
      7.1 "71% said rooms were clean."
      9.1 "91% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      9.0 "90% enjoyed the balcony."
    • 6.9 "Average value."
    • 6.3 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
      6.9 "Desserts were ok, said 69%."
    • 5.6 "Average amenities."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.5 "Internet is average."
    • 4.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
    • 4.6 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 3.9 "Pool is below average."
      4.3 "Dirty pool, said 57%."
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    Overall Rating

    7.9 Good
    Based on 884 reviews
    • 9.2 "Terrific location."
      8.7 "Great parking, according to 87%."
      10.0 "100% thought parking was inexpensive."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      8.5 "City centre within easy reach, said 85%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.1 "81% said the reception staff was great."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
      7.9 "79% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      9.1 "91% enjoyed the balcony."
    • 6.7 "Average value."
    • 5.3 "Internet is average."
    • 5.0 "Average amenities."
      5.4 "54% considered the lobby entrance to be so-so."
    • 4.8 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 4.2 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.9 "Pool is below average."
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    Overall Rating

    7.8 Good
    Based on 795 reviews
    • 9.1 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.8 "Good access to the airport, said 98%."
      9.9 "99% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      9.0 "City centre within easy reach, said 90%."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
      7.4 "74% said rooms were clean."
      8.1 "81% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      8.8 "88% enjoyed the balcony."
    • 6.8 "Average value."
    • 5.7 "Average amenities."
    • 5.6 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 4.9 "Breakfast is below average."
    • 4.5 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 4.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.7 "Pool is below average."
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    Overall Rating

    7.6 Good
    Based on 17 reviews
    • 9.1 "Terrific location."
    • 8.3 "Great service."
    • 8.1 "Rooms are great."
    • 6.8 "Food is average."

    Overall Rating

    7.9 Good
    Based on 70 reviews
    • 9.3 "Terrific location."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      8.2 "82% said the beds were comfortable."
    • 6.7 "Average value."
    • 6.0 "Food is average."
    • 5.3 "Internet is average."
    • 5.3 "Average amenities."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Great view"
    data provided by TrustYou

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