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Our booking was incomplete upon our arrival but, with a little time, our concerns were professionally handled and as a result we had an extremely comfortable stay.
The captivating and entertaining harbour views, the exceptionally thoughtful and friendly staff, as well as the delightful and comprehensively varied full buffet breakfast and efficient room service. The 2 day parking charge relating to a 1 night stay. However, this is a minor issue.
Convenient to conference
Location was a key to my stay, and i usually stay at a nearby hotel that was booked out so staying at the Grand Chancellor was a pleasant alternative
Spacious room, all the expected amenities.Room had a work desk which was a bit wasted on us as we were on holiday. Everything worked ok. The hotel is well located to the city centre and the sea front. Tv, although in good working order, looked a bit dated. Perhaps the hotel should invest in flat screen, wall mounted tv'S.
Staff were fantastic, and the new Restaurant had a great seafood platter. Suite room was very comfortable and handy for city access, right across the road for adventure cruises.
Very central and within walking distance from CBD Parking garage entry can be improved. Had no indication where to put my access card in. Would help to have a flashing light such as at ATM's
The location of the hotel was the best. Swimming facilities were neglected, it did not appear very clean and most of all the whole area was very cold, no heating in the room, it felt like being almost outside, especially in August, it discouraged us from swimming despite the fact that it was the main reason of choosing the hotel.
Only stayed one night but the service was great.
The hotel was lovely. Nice and central to all the events going on over the weekend and the city centre for shopping. The pool was lovely and In can't wait to stay again! The complimentary newspaper at the door when I woke was a nice touch as well.
Convenient to all amenities,the room was wonderful,quiet&better than expected.
Deluxe rooms are spacious with the extra dining/loungeroom Was expecting a modern room and it was old and rundown, for the money I was disappointed. The spa was only half the size of a normal bath as well so had to sit up in it... Expecting a spa in a deluxe suite to be able to relax in and layback.
Easy efficient breakfast arrangements
Location, service I would like to see a fan to ventilate the bathroom(toilet)
Quiet and rooms were very clean
staff are good and helpful location is not so great
Location. Close to city and shopping. Comfortable and clean room. The loss of the carpark next door! Having to pay extra for valet parking. Not being able to access my car easily without going through reception! Noisy guests in early hours of morning. A school formal that blocked up the hotel foyer and valet parking area right on dinner time when guests were trying to move in and out of the hotel!!! There was also a tour bus parked in this area! Crazy!!!
Good breakfast buffet served from 6.30am. Plenty of space in the room. Friendly staff.
Staff were helpful and it was quiet. Our room smelt of cigarets.
It was within walking distance to all things in the city, very comfortable and great value for money.
The hotel is central located restaraunt and mini bar prices are very resonable. the rooms are very comfortable and staff are very helpfull.
great location at reasonable price. Friendly & helpful staff and clean rooms. older style hotel with minimum facilities
Nice hotel central to Hobart. Cheap and comfortable.
Strategic location & free car park
Convenient, quiet, easy access to city shower - impossible to control water temperature - either too hot or too cold . Need additional parking
Well mannered staff. Comefortable rooms. Dining is excellent value.Note, we used to stay at Wrest Point - you do it equally as well.
We were happy with all aspects.The dining room value for money and quality of the evening meals. The dining room staff were very helpful and gave an honest accurate assessment of the hotel. I felt they were an asset to the hotel and should be appraised. I was a bit concerned about parking but found a spot on each occasion.
great value mini bar, surprisingly classy rooms & facilities, friendly & helpful staff. some traffic noise on 5th floor
Very pleased with the food provided and the helpfulness of the staff and their interest in offering advice when requested. The outside traffic, but you can't do anything about that and we had no real problem with it.it
Easy access to harbourside and CBD, restful.
We enjoyed the location of the hotel because it was very easy to get around. I felt the word "superior room" was very over rated, I felt like it was no more than a standard room. The mat in the shower/bath was discusting I would expect to see that standard in a hotel in the back of Australia. The cups were not washed and someone had used the sample bottle of moisturizer and put it back. The tables in the foyer had definetly not been wiped down for quite a long time as there were glass marks and dirt all over it which was very obvious when the light was on it.
A beautiful carefully renovated building, with a lovely ambience, and friendly and relaxed staff.
The staff were excellent and the hotel was interesting. The room was very comfortable.
Location - it was in the heart of the city and walking distance to the harbour-front, Salamanca Place which made it very convenient. View from the windows - from the 4th floor we could not see outside because windows were either facing skywards, or they were at waist level and we had to crouch to look outside. Even then, the view was blocked because building features where right in front of window. Also TV's were old tube style - in this day and age we expected to have at least a 42" flat screen....
the staff went above and beyond to make my stay great. so friendly and helpful in every area. carparking was short, but they did give me alternatives which was great
The location. The open fire in the lounge. The air conditioner in our room was inoperative.
I loved the traditional decor and the old world charm
Staff were very helpful. I arrived at around 8:45 pm, and I was told that the kitchen was closed.
Convenient to central Hobart and sights
The location and comfort of the apartment including the size and self catering facilities. There was only one mirror in the whole apartment and also the lack of sheer curtains on the windows which would have been helpful with privacy. Our apartment faced houses across the road which were on the same level.
Great location. Can walk to shops and wharf restaurants. Airport shuttle and Hop On-Off bus stop close by. Excellent breakfast included. Large bath area. Taxi stand in front. Friendly staff. We would stay again. The bed room area a little congested but manageable. Would stay again.
Central easy to get to in the city clean sheets good breakfast
very good breakfast
The Continental Breakfast
Excellent breakfast.Near to town, but very quiet.Staff very polite, and helpfull. On the side of the building where I slept, was a noisy generator, which kept switching on/off every 7mins and ran for 5mins all day/night. Staff tried to change my rooms, but fully booked! I am a very light sleeper.
other than the free breakfast, there was nothing good the whole place looked dodgy. the room has a musky smell. the pillows if you look inside is all yellow, old and dirty. the lighting wasnt good. the receptionist had no idea how the wireless internet works. and there was a housefly in the room! what you see on the photos is not what you get.
The location is convenient- a short walk to the city and an easy walk to Salamanca. The toilets and showers are mixed male and female and they are fairly sketchy at best. There is no kitchen or TV room or general meeting area exclusively for people staying in the hostel. The dorms are mainly mixed - there is a fenale dorm but no male only dorm. The hot water is difficult to regulate in showers - I was cold in summer, I can only imagine gow cold it is in winter.