Basics
General
Dining
Services and conveniences
Bathroom
Accessibility and suitability
Things to do
Bedroom
Media and entertainment
Outdoor
Laundry
Parking and transportation
Workspace
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a great location, clean and spacious rooms, free bicycles, and a friendly and helpful staff.
Is parking available at the hotel?
Yes, the hotel provides parking and also offers an airport shuttle service for an additional charge.
How is the food quality at the hotel?
The hotel provides a delicious breakfast, and there are nearby eateries for dining. The staff also offers great restaurant recommendations.
What is the cleanliness like at the hotel?
The hotel offers clean and spacious rooms, and the staff ensures daily housekeeping and follows all safety protocols for guest well-being.
How is the customer service at the hotel?
The hotel staff are attentive, accommodating, and speak good English. They provide exceptional customer service, offer great recommendations, and are very helpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or the old town comes highly recommended.
Take Advantage of Free Bicycles
The hotel offers free bicycles, making it convenient to explore the nearby attractions such as the Old Town and the night market.
Consider Early Check-in
Guests appreciated that the staff allowed early check-in when possible, providing flexibility for travelers arriving ahead of schedule.
Be Mindful of Noise
Some guests noted that the hotel's location near the Old Town and a night market could lead to noise disturbances, so light sleepers may want to prepare accordingly.
Engage with Helpful Staff
Many guests praised specific staff members for their exceptional service, such as Trang and Lisa, who provided valuable recommendations and went the extra mile to ensure a comfortable stay.
Check for Room Renovations
While some guests found the rooms spacious and clean, a few mentioned that certain areas seemed dated and in need of renovation, so it may be beneficial to inquire about the latest updates.
Utilize the Tour Desk
The hotel's tour desk can assist in organizing various activities, including trips, taxi services, and cooking classes, based on positive guest experiences.
Enjoy the Convenient Location
The hotel's proximity to the Old Town and nearby attractions makes it an ideal base for exploring Hoi An, with many guests highlighting its strategic location.
Take Advantage of Breakfast
Guests appreciated the breakfast offerings and the option to have eggs made to order, providing a good start to the day before heading out to explore the city.
Be Cautious of Cleaning Standards
While many guests found the rooms clean, a few mentioned areas for improvement, such as dust and stains on towels and bedsheets, suggesting a need for consistent attention to cleanliness.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |