Cons: Front desk at check-in seemed like I was interrupted her.
Pros: The pool and hot tub were great!!
Cons: Front desk girl refused at first to offer us a 1st level room because she said they were "reserved " for people with pets. She finally gave us 1 but I felt like I had to beg for it. We found out later most of the families on the 1st floor did not have pets??
Pros: I really liked that it was a very clean,quiet,and comfortable room. The staff was very friendly as well.
Pros: The front desk staff was so friendly and helpful; even to the point of coming to the room immediately to help with a minor cable box issue and no sign of feeling put out or upset about the need to assist. The room was very clean and neat. We stayed in a Deluxe with double queen beds and the furnishings were so nice and well kept. The TV was a great-sized flat screen. Mini fridge and microwave were clean inside and out. Lots of space in the room for a family a 4 and the leather couch even had a pull out bed if needed. Continental breakfast was plentiful with hot foods, make your own pancakes and all the usual fruits, cereal pastries and juices. The staff at breakfast was also very friendly and accommodating. Parking was plentiful, the property is well lit at night and I felt very safe. We travel through this area often and I will most definitely stay here again!
Cons: No complaints, everything was fantastic!
Cons: Pretty good.
Pros: Continental breakfast better than average. Very well maintained. Hot water (hot chocolate, tea) always available. Conveniently located for Petrified Forest. Room spacious. Convenient outlet for recharging.
Cons: Mold in bathtub!
Pros: Pleasant, friendly staff, super comfortable bed and pillows!
Pros: The rooms were clean and well laid out, the continental breakfast was above average and the staff were professional and courteous. The pancake machine was fun to watch. Would definitely recommend to friends and family. Free cookies were a nice touch in the afternoon.
Cons: Not a lot we didn't like. I heard the jets in the jacuzzi weren't working, but we didn't go in to the jacuzzi. Spent most of our time at the hotel in the room which was very clean and comfortable.
Pros: Clean room, great staff.
Best restaurant in town (only good place in town) is the Mesa just a 5 min walk.
Town is 30 min drive from Painted Desert/Petrified Forest National Park.
Cons: Hard bed with low spot in middle.
Holbrook is a pit of a town. Nothing but motels, gas stations, fast food and a few dive restaurants. Whole town looks like it's about to pack it in.
Pros: I appreciated the staff's friendliness and willingness to make sure my stay was enjoyable. The front lobby was nice and clean and professional. The room was spacious and the bed was relatively comfortable. For the most part, the room was clean. The breakfast in the morning was all inclusive and had a good amount of choices.
Cons: I noticed something that looked like mold near the ceiling by the sink area/bathroom. Everything else was clean. There wasn't really anything else that I was unhappy with.
Pros: Great staff. Easy access. All amenities included
Pros: bed, tv, internet
Cons: clerk was nice but owners were surly and sullen. Breakfast was as cheap as they could, watered down coffee like tea, orange juice like tang. Noisy very early morning. Trash in the bushes next door. Proprietors spend the least they have to.
Pros: The bed was comfy, something I always look for, but the pillows were way too big and hard, made it so I couldn't get comfortable, and all the pillows were the same. I didn't see the breakfast, but my mom said it wasn't that good. All in all not a bad place if you bring your pillow, and just need to sleep.
Pros: I stayed for a night with my fiancé free driving 12 hours, and it was comfy. plus, an awesome hot tub and swimming pool.
Cons: it was really cold in the hotel room even after the ax was turned off. and the complimentary breakfast was terrible.
Pros: The woman at the front desk was friendly and helpful, the room was reasonably clean, and everything worked well. It's a fine place for a night on the road.
Cons: The indoor pool didn't open until 2 p.m. -- so much for a morning swim. Breakfast was sub par (to be expected, but still). And the price was ten dollars more than other hotels along this strip, and it's not clear why.
Cons: Oddly, I don't complain much but the pillows were strangely small...
Pros: The staff was nice and pleasant
Cons: Old needs remodeling Very poor water pressure. They had not turned on the air conditioner. So being in AZ in summer the room was like a furnace when we first went in, we turned on the AC and left . Came back 2 hours later and it was bearable.
Pros: The location is very convenient to the highway. It was clean, the breakfast was very adequate.
Cons: The stairs going to the second floor were not convenient for my husband who injured his leg two days earlier. It was difficult to find a parking place for a trailer that was safe.
Pros: It was located easy on/off freeway. Beautiful room andcstaff was amazing.
Cons: No. very nice for sure
Pros: Clearness,quiet place..
Pros: The hotel staff was always willing to help out. Everything went great staying here.
Pros: The attendant at the breakfast he was very considerate and knowledgeable and I could not believe how clean it was everything was prepared the coffee was ready it was the best breakfast I've had at a hotel.
Cons: That Phoenix weather is not like Holbrooks weather.
Pros: Friendly staff. Loved the free breakfast.
Pros: Wifi was jacked up, not a pleasant stay.
Cons: Wifi messed up, room appearance.
Pros: i was road trip. there is a good place, best price and near the grand canyon and good service.
Pros: Nothing good to say -- would not go back to this property.
Cons: Staff provided poor customer service; depending on the different individuals we encountered we were either told what the staff thought we wanted to hear with what turned out to be no intention of following through, or they simply acted aloof and disinterested.
Besides issues with the staff, the rooms are old and look beat up and the free breakfast is minimal and poor quality.
Pros: Current upkeep fine, basic and decent.
Cons: Tall weeds around outside parameters.
Pros: Great place to stay for the money. Staff was very helpful. Excellent value.
Pros: Room accommodations were clean.
Cons: Some electrical outlets were too set too far into the wall; thus, they couldn't be used properly.
Pros: Older property. Basic, but good service.
Pros: Best coffee I had all week. Great breakfast. Enjoyable hot tub. Comfy bed.
Pros: Hot breakfast area was clean and well stocked. Staff very courteous and available.
Pros: Friendly staff, helpful, and available.
Cons: The weather, but that is not the fault of the facility which was a good break from the road and weather.
Pros: Front desk staff friendly
Price included voucher for a breakfast from a menu selection of about 7 items at restaurant next door...nothing spectacular, but a hot, real breakfast.
In general (with a few short drop-outs amounting to at most about 5 minutes at a time) Internet was amazing when it worked - Tested at 24mbps
Cons: Heater (on AC unit) didn't work
Bed was terrible - bouncy, noisy, loud
Pillows were flat and insufficient
Bedding was dirty (sheets)
Floor was dirty - needed to be swept and mopped
Black "droppings" on the floor beside refrigerator
No accessible electrical outlets...AT ALL
Tub had crumbles of drywall/gravel/rock (?) materials in it
Spiders mating on ceiling near shower/tub
Bathroom light could not be turned on without fan coming on, when the fan came on it sounded like an airplane with mangled steel engines was landing
Paper thin walls, I could understand every word of the TV program in the rooms beside me, at a moderate volume.
Paper thin ceiling...I could hear every time the upstairs room guests walked around...and especially every time (all day and night?) their child ran back and forth across the floor...over and over again
Almost impossible to get into bathroom: You had to open the door, step around the door, close the door, then move to toilet/tub
FWW, the sink was located outside the bathroom, so some might like that
Curtains did not adequately cover the window, were falling/had fallen off the curtain rod on both sides of the window
Bolt lock on door didn't work
I have pretty low standards for a hotel/motel room. This one was not even close, even for my low standards.
Pros: It was close to where our meeting was.
Cons: The room was so dirty we kept our shoes on. They didn't clean the room after the first night. They gave us a vacuum so we could tidy up ourselves.
Pros: For the misshape the manager gave me a free room because me room key did work. I went out to have a drink and I came back to see if the front desk could open me room there was no one to be found.
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