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She was rude at time of check in. She expressed frustration, stating that all of us soccer families were coming in at the same time and she was not ready because people were checking out. As this may have been the case, she did relay to the incoming guest. Left a bad taste.
I loved the location. The grounds around the office were gorgeous and adorable. The rooms were clean and comfortable. The breakfast was delicious, lots to choose from.
Drains in sink and tub didn't work properly TV sound didn't work at all
Nice, clean and secure. Nothing to not likr
Location, good breakfast Oddor in elevator
Locations and helpful staff. Facilities is showing wear and tear.
Great place to stay, staff was very friendly.
We enjoyed our stay is was nice and comfortable
Location and price The room was too small for a family of four, with a 4 & 6-years old children. The rooms need more room for luggage.
Very quite, clean rooms, convenient location,. Small breakfast area, looked more like a convinient store than a breakfast area, milk and juice served out of a store containers. Sliced bread open to public touch. Food safety needs attention.
Pretty typical for a 2 star motel overall. Had a newer, good sized TV and HBO. The fitted sheet seemed to be too small for the bed and kept coming off at the corner. The hair dryer didn't work. The room had a strong smell when we arrived, which thankfully dissipated over time. I have noticed this in motel rooms before - seems like the cleaning crew sprays something - wish they wouldn't. The air conditioner was rather noisy. No conditioner or lotion were provided - only shampoo and liquid soap from a dispenser.
It was great. Clean room, staff was great, house keeping checked on me everyday. Will stay again!
The rooms were clean and the service was very good. A very good value and I would stay there again. The continental breakfast was very good and the waffles were great. Had to make a u turn to get back to the motel every time we returned. You can only access the motel from one direction.
The staff was very friendly and accommodating. Hotel certainly not up to the old Hilton standards but guess they have changed. Bed was reasonably comfortable. Mild noise but nothing more than all hotels. The room I was in was quite warm but use of AC made it too cool -- didn't appear to be sn in-between. Sadly it was too loud outside due to traffic to open windows
During the night the room would get cold then all of a sudden the room would get warm. The mattress on the bed sank in the middle and the pillows were uncomfortable. We will not be back.
I'm trying to find a positive note but it's more challenging than I wish it was. I know it's a cheap hotel. So I wasn't surprised when the towels were stained, the shampoo and conditioner was missing from the bathroom and the pillows were lumpy. That's fine. Within what I would expect from a cheap hotel. What I was really upset about was the complete lack of customer service skills from the man at the front desk on Saturday afternoon. The toilet was not flushing properly and we were on our way out the door for a wedding. We called the front desk on our way out to alert them (around 3:30p) and he told me his housekeepers had already gone home. We requested to be moved to another room if they were unable to fix the toilet. He said they were fully booked but he had a plunger at the front whenever we were ready to use it. part of what I expect to pay for in a hotel is customer service. When something is wrong, they should be responsible for fixing it. But instead, the expectation was that we as the guests fix it instead. Totally unacceptable. I will never choose ramada again.
The only issue in the room we stayed in was that the shower curtan was dirty and there was mold in the grout of the shower and along the caulking on the outside of the shower.
The staff was very courteous and helpful. Our room was modest but clean and comfortable. Location was convenient. We would stay there again.
Quit, clean. Not all the lights worked.
The entire property was neat and tidy inside and out. The manager (owner?) was very well experienced and helpful. The cleaning person grossly over did it with the antiseptic. There was no cross ventilation and no fresh air from the noisy A/C. We gagged all night.
Did not get a room. Charged me half the reservation fee.
Landscaping We are moving, and needed a place to stay as our funiture was being packed. We arrived in the evening , we found towels for 1 person and other supplies (tp) low. Alright, we're tired, we'll deal with it later. The next day, after returning from a day of packing, we find our room UNTOUCHED. NO MAID SERVICE DONE. We are told by the manager that despite advertising otherwise, they only service the room every other day and that if we need supplies we will have to go get them ourselves. I've had better, more courteous service at motel 6. This is not a discount hotel, yet they could take lessons from a discount hotel on how to treat guests.
Towels and sheets exchanged daily. Extremely outdated and in need of maintenance. Torn carpeting, discolored ceiling tiles and wall paint.
Clean room with all normal items. Local water unpalatable
Quiet clean helpful friendly Not enough electrical outlets. AC not cool enough
Location only. Our phone in the room did not work, had to change rooms because toilet was not functioning properly, and bath tub and shower showed mold and mildew.
Very near Gilroy Chelsea Premium Outlets, spacious room, free internet, free parking, laundromat, value for money. They even have those hotel-type luggage trolleys you can borrow to facilitate the transportation of your luggage to your car. No
I appreciated the low cost of the room and the vacinity to nearby outlet shopping center and Gilroy Gardens. We had to go to the front counter to get extra items such as, an iron and ironing board and towels, but the staff was very curteous. I'd reccommend this place if you are looking for low cost and a short stay, but if you need any kind of luxery this is not the place for you. The things I'd like the hotel to imporve are; the bathtubs need to be cleaned with soft scrub, or something that gets the grime up and there is a tear in the carpet on the baseboard as you walk into the room. The rooms are very small and there is no counter space for toiletries, but this may not be something you can improve upon.
The staff. They did not have my reservations and could care less
Pretty clean.Friendly staff.Good value. Outdated and cheap plastic tub was creaking bad when standing in shower.
It was convenient, affordable and met what we needed for our trip - a place to stay They could not immediately find my reservation
The staff was excellent and very helpful. They were very quick with the check in and check out. The room was a bit on the older side and needed updating. Breakfast was too early -- 5am-9am on the weekends is too early for travelers. It should be till 10am on the weekends.
shower pressure was low. heater was not workign you either get icy cold or super hot water
good located hotel. close to highway und next to the premium outlet store the breakfast
no safe deposit box available.
Nice gentleman at the desk, big and very clean room, free Wi-fi, clean pool (though we didn't use it), just off Hwy 101 and minutes away from the malls, suitable for a final stop going to San Francisco. Good Value for money. Shrink-wrapped breakfast, coffee wasn't very delicious.
This was the only "cheap" motel available for a last minute stay. We still paid $200 for the one night. The beds were uncomfortable and the room was stuffy. The street outside was loud. The AC was loud.
Beds were comfy Room was filthy. Sink was broken. Repair man didn't arrive until after 8 pm to fix the sink. There was a group of construction workers staying here that drank and partied very loudly till very late at night on a Tuesday in the parking lot right outside our room. My kids and I barely slept. "Breakfast" was old toast and bad coffee.
The "breakfast" was sparse even for a continental breakfast (a couple cold cereals, bread for toast and mini muffins, coffee and juice)
24hr service, the general store n restaurant convenience. Right off the freeway very convenient. Friendly n curtious staff. Price for room very affordable. Lots of lighting in parking lot. If your squeemish about homeless people or trucks coming n going this place is not for u.. I don't mind these things to me their petty n part of life's reality. Other than that its more than I could ask for considering the price.
This is a short stay motel/ welfare motel/truck stop/ gas station all in one with all sorts of undavory people hanging out.
I booked a room in October for a weekend in February. When I got to the hotel the guy had already given my 2 rooms away. Staff was not a people person what so ever. I ended up staying in Hollister.
Nothing Motel over convienence store at truck stop,noisey & congested!..Front desk was in store, long wait..limited parking..Room had one light at door....used towel on bath floor..bed messily made..1 channel on tv..remote inop. ONLY MOTEL I EVER WALKED OUT OF!
Location Mattress cover and sheet were dirty on the first day. Dirty stairs.
The TV worked. If I had another choice I would have left the place. Window coverings broken,window exposed.Smoke alarm was in the table drawer.Bathroom light had 3 of 4 bulbs, only 2 worked.Chair in the room had one broken leg. A hole in bathroom wall had q-tips in it.
Price No room service !
The price I am always on a budget so I cant spend much but there are places I need to go And the cable was good lots of stations and bed was very clean it was quiet for a friday night to The carpet is old dont let that scare you but bring your own shower head old shower heads water does not really come out
Night staff helpfulness Too old, too noisy, too dirty,
you get what you paid for Very dirty room, people fighting outside the room at 6 oclock in the morning not good customer
They didnt run out of hot water. Not enough blankets on the bed.
It never mentioned being above a mini mart for a gas station. The floor was dirty,and so was our blankets. It was disappointing after a long day. They need to be a bit more honest about there location and what they offer.
none Both smell and service were bad. I used Express Deal for 2 stars hotel, but given 1 star. The hotel rating as 1 star and some bad reviews, so i used Express Deal for 2 Star to avoid this one; so i had no idea why given this one which i really don't like.
Staff were helpful, room was clean Room was tiny, bedding and towels poor quality, much too expensive for the location, amenities and room
Nothing, it was the worst Hotel since I have been using Priceline which is last eight years. I don't understand how did you give this Hotel 2 Stars. It seems like you have cheated us. Everything, From Hotel Staff to Hotel Room.
Family owned with a very friendly staff. Surfaces on furniture, counters, and in the bathroom had a greasy film; had to wipe them down with a napkin. It may be caused by the cleaning chemicals housekeeping uses. Train tracks are right next to the property.
It was very clean and the price was right! Beds and bathroom/shower were very clean. Close to HWY 101. Parked right in front of our room (just a few steps away). Shower was hard spraying water, but the bathroom/shower was very clean so not really complaining about this at all.
This guest did not leave comments about this hotel.
The location is good, right on main thoroughfare within walking distance to dining and convenience stores. Room is cheap, moreso than what other similar options cost in the area. The staff was a bit rude when I asked about the vending machine on their property taking money without dispensing products. They didn't want to deal with it and told me 'sorry sir, we can't help you with that'.
nothing, should not have been a 2 star option on priceline... one word 'motel'. I was misled into thinking that a 2 star hotel would be like a Days Inn or a Comfort inn. They didn't even have a Free continental breakfast....
The room and bathroom was very clean and quite OK. The motel is nicely kept. Very loud music from adjacent pub. Trains passing by. Be sure to bring ear plugs.
The greeter was nice. The room was awful, small, decorated worse than a dorm room. The was awful. The clientele was low class and scary. There was no shampoo or extra toilet paper. The sheets were cheap. I hated this hotel.
the possibility to park directly in front of your room. (goodluck) paper thin walls.
Location. The owner was not very friendly.