Gloucester Luk Kwok Hong Kong

The location. I asked for Panadol for a migraine and was told very curtly from Room Service that the hotel did not offer this to the guests. When I called the Front Desk hours later and told them the severity of my migraine they managed to procure some. We were also not informed prior to arrival of the huge deposit required at check-in.

Location and ease of getting there from Hong Kong Airport using the train and free hotel shuttle bus from the train station. There is also the WanChai ferry terminal only 5 minutes walk from the hotel for frequent service to Kowloon. The hotel still charges an additional 100 HKD per day for internet access. This is ridiculous and annoying for a hotel of this standard and certainly this price. Perhaps they should move into the 21st century where hotel internet connection is "free".

Proximity

I found that the Hotel was very comfortable the Location was very good close to everything and very good for business Just one complaint I travel every month to Hong Kong and for a rated Hotel and is looking at the business clients to be charged WiFi Internet is a large cost my account was 800 HK for over 6 days so thats the only complaint. The room charge the same with other 4 to 5 Star Hotels