Very near the airport but slow shuttle
Most things were decent.
The hotel is only 1 mile from the airport. That's why we picked it. So we could sleep and get on our next airplane the next morning with as little hassle as possible. After I called the hotel it took well over 30 minutes for the shuttle to show up. That is a long time after a long flight while standing in the heat with small children on a median between 2 roads. Another couple was waiting for our same shuttle and they said they were there over an hour. Morning shuttle was great but the pick up from the airport was way too slow considering its only a mile. For the price we paid it would have been nice to get a free breakfast. It's an airport hotel. That should be standard in my mind.
The staff was very freindly and helpful. The shuttle driver drove us to and from the airport and was helpful and friendly. We stayed for only a day on vacation. The next day we were traveling to another island. We didn't want to take our luggage site seeing so they held onto our luggage for no charge. I will definitely be staying there again.
OK for a one night stay. Don't come for your vaca
No problem with the front desk staff. That's about it
The heater and bathroom fan didn't work and they never came to fix it after saying they would. The bathroom tub was rusty.
Free airport shuttle
Rude staff. Not worth the money. Loud traffic. Really ugly area.
Ac was bad
Whether traveling for business or leisure, Best Western The Plaza Hotel is the perfect Honolulu Airport hotel to call home while visiting Oahu. This pet-friendly Honolulu hotel provides easy access to the area's most popular destinations, including beautiful beaches, parks and universities. The moving Pearl Harbor USS Arizona Memorial is only three miles away, and the Joint Base Pearl Harbor- Hickam is also nearby. Enjoy Hawaii's natural splendor at the Moanalua Gardens or while exploring the tennis and archery facilities at Central Oahu Regional Park, or take in an exciting game at Aloha Stadium. Our corporate travelers enjoy close proximity to federal and state offices in downtown Honolulu, as well as the Campbell Industrial Park and the Chevron® and Tesoro Refineries. The facility is also located just eight miles from the University of Hawaii at Manoa and five miles from Hawaii Pacific University. You can’t beat our location at the Honolulu Airport. Among Honolulu's eco-friendly hotels, Best Western The Plaza Hotel features 274 renovated guest rooms with all of the conveniences of home - including a microwave, refrigerator, cable satellite television, free high-speed wireless Internet access, a relaxing outdoor pool and an on-site restaurant. Our commitment to the highest level of customer service makes our facility a perfect event space in Honolulu, with facilities to accommodate up to 150 people. Located just one mile from the Honolulu International Airport, our guests enjoy stress-free travel with our complimentary, 24-hour airport shuttle. We offer much more than the standard Honolulu Airport Hotel. There's no better way to experience the beautiful island of Oahu. Make an online reservation today to start planning your stay at Best Western The Plaza Hotel! Enjoy your stay.
Based on 1,314 reviews
Policies vary by room type and provider.