Good to know
|Distance to city center||3.0 mi|
|"Great location close to everything."||(in 279 reviews)|
|"Great and friendly staff"||(in 209 reviews)|
|"Clean rooms and very nice staff"||(in 192 reviews)|
|"There were only paper cups."||(in 12 reviews)|
|"Missed one day of cleaning service"||(in 13 reviews)|
|"No resort fees!"||(in 5 reviews)|
Time of year
Show reviews that mention
|clean room||in 346 reviews|
|close to shopping||in 23 reviews|
|comfortable bed||in 105 reviews|
|dollars a day||in 51 reviews|
|friendly staff||in 302 reviews|
|great hotel||in 132 reviews|
|great location||in 391 reviews|
|international market||in 20 reviews|
|ocean view||in 65 reviews|
|paper cups||in 29 reviews|
|plastic bowls||in 7 reviews|
|pool area||in 116 reviews|
|resort fee||in 31 reviews|
|shopping center||in 9 reviews|
|slow lifts||in 25 reviews|
|stay at hilton||in 29 reviews|
|valet parking||in 14 reviews|
|waikiki beach||in 124 reviews|
Cleaning schedules. We didn’t know what time they would come by to clean because it changed everyday. Sometimes we were in the room and house keeping would knock and shortly after would enter without hesitating.
The location was great for us as it was only a short walk through 2 arcades/ hotels/streets to get to the beach. The buses came along the same street the hotel was on if you needed to use public transport. There were lots of great places to eat very close by.
The hotel took the whole payment out of my credit card at the time of booking ( which was 2-3 weeks before we got there).The rooms beside the lifts are noisy and you can hear the lift go up and down when it is used at night.
location was good, but the breakfast could have been a little better, plus the waiters do not tell you anything about this...then we asked for a bloody mary and he had to ask the bartender if it was okay to order???? wished I could have gotten his name but didn't your waiters need more practice on this......otherwise it was okay.....
waiters need to have more explanation of serving the people...
The hotel location was very central to Waikiki Beach so restaurants, shops and the beach itself were easily accessible.
I had reserved a partial ocean view room. Based on pictures provided by the hotel, it was essentially an ocean view room with a “partial” designation because the ocean view was a little blocked by other buildings. I went ahead and booked the room since I was fine with the “partial ocean view” but the room I got was a city view room. I asked the front desk if there was a misunderstanding but her response was that the city view room I receive is actually considered to be a “partial ocean view” room (keep in mind that the city view rooms have the exact view of the room they gave me). I told her that this is not what I booked and would like to placed in an actual ocean view room. I was then told that no other ocean view rooms were available. The solution was to provide my party with breakfast vouchers. Although it was a nice gesture, it doesn’t make up the fact that I paid a couple hundred dollars for the ocean view. If I had known this was the case I would’ve just reserved a city view room for a cheaper price. The receptionist even told me that the sales department purposefully does this to make more money. This is false advertising!
Great location, step out onto the street and your in the middle of Waikiki. Buffet breakfast in the restaurant next door was great. The Holo Holo Market Place was next door, had a good range, but don't expect fast service in the mornings.
The pool hours were not early in the morning or late at night which was disappointing and filled with kids the whole time and not very big. The staff in the restaurant at times were rude towards me.
A stay at Hilton Garden Inn Waikiki Beach places you in the heart of Honolulu, within a 5-minute drive of Royal Hawaiian Center and Ala Moana Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
based on 3,951 reviews
Things to Know
- Clean rooms
- Beach nearby
- Great shopping
Policies vary by room type and provider.
Reviews about Hilton Garden Inn Waikiki Beach
Most Popular Landmarks
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|Kapolei Kalaeloa||15.9 mi|