Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 7.5 "Housekeeping was great , according to 75%." -
9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
9.1 "Internet works perfectly."
-
7.0 "Good breakfast."9.7 "97% were
happy with the price of the breakfast ." -
6.7 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." 6.1 "For only 61%, thebathroom was ok ." 6.5 "Only 65% thought thefurniture was functional ." 5.0 "Only 50% thought theshower was ok ." 5.0 "50% thought thebathroom was big enough ." -
5.0 "Sufficient wellness & sports facilities."5.0 "For only 50%, the
fitness area was satisfactory ."
Overall Rating
-
9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
9.5 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "Internet works perfectly."
-
7.2 "Good breakfast."9.6 "96% were
happy with the price of the breakfast ." -
6.8 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." 6.6 "For only 66%, thebathroom was ok ." 6.6 "Only 66% thought thefurniture was functional ." 5.1 "Only 51% found thebalcony ok ."
Overall Rating
-
9.8 "Wonderful beach."
-
9.5 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.3 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
7.8 "Good cleanliness."7.8 "78% said
rooms were clean ." -
7.2 "Good breakfast."
-
6.5 "Rooms are ok."
-
5.5 "Average comfort."
Overall Rating
-
9.7 "World class service."
-
9.5 "Terrific location."
Overall Rating
-
9.8 "Wonderful beach."
-
9.6 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
9.5 "World class service."9.9 "99% found the
staff to be very friendly ." -
7.6 "High value."
-
7.3 "Good cleanliness."7.4 "74% said
rooms were clean ." -
6.8 "Breakfast is mediocre."
-
6.6 "Rooms are ok."
-
5.5 "Pool is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
9.4review from
Free beach towel, mat, sand toys available. Fresh pineapple juice in the mornings was great. Breakfast was good, but selection is the same every day. Lighting in the hotel room was very poor overall. Must valet park for $32 a night or park at a meter. (This is the norm for the area though.)
-
10.0review from
Service was amazing! From the minute we dropped off the car with Valet, had very friendly caring staff.
-
7.1review from
Very close to beach. Decent continental breakfast. Beach chairs and towels available. Lighting in our room was terrible - very dim and with no light in the entry area. Air conditioning is underpowered and can't keep up with Hawaii sun.
-
9.7review from
It's right by the beach most people wouldn't even know
-
7.7review from
This is a great small hotel, in a great location. The beds are wonderful and the rooms tasteful.
-
8.0review from
The hotel staff was very professional and helpful. During our stay, my husband was ill. The hotel staff referred us to Straub Hospital where he received very good care. We would have liked to have some hot breakfast items to choose from such as hot biscuits, eggs, etc.
-
3.7review from
hotel staff's service and attitude is good... affordable price Lots of noise in a room no. 506, unexpected hotel tax(about 9%), low interior detail compared to room photos, small area for breakfast, I experienced 3 hotels in hawaii and this Hotel Renew is the worst although considering price. Never recommended.
-
5.0review from
Good price. Very helpful and friendly staff Our room wasvery noisy with garbage truchs working most of the night. Second, the shower was terrible. I stay in hotels 120 to 140 nights a year anne this shower was in the bottom 10%.
-
7.0review from
Courtesy and efficiency of all the staff at the front desk Staff preparing the breakfast was always unhappy like if she didn't like what she was doing. Nevertheless she was doing her tasks well.
-
6.3review from
friendly staff and very helpfull, nice design and position just perfect
-
7.4review from
We liked the kindness and helpfulness of the staff, the location. The rooms are marvelous. Lack of balcony, and the very noisy ambient (every morning we were wakened at 7:15 by a singer from the terrace next door and on Sunday even at 6:30 by the awful lumbering of buses collecting groups from the nearby hotels).
-
7.4review from
Great location, great hotel
-
6.8review from
The staff were extremely helpful anf friendly. I would recommend the hotel without reservation. The breakfast was not all that wonderful. It was served in an alcove which is an extension of the reception area. Only four tables.
-
7.6review from
location, staff, cleanliness. for the business traveler their wireless network in rooms is very weak...had great difficulty getting work done on-line when not out visiting customers. Lack of coffee pot in room....most good hotels have them and is always welcome when working late
-
9.4review from
Free beach towel, mat, sand toys available. Fresh pineapple juice in the mornings was great. Breakfast was good, but selection is the same every day. Lighting in the hotel room was very poor overall. Must valet park for $32 a night or park at a meter. (This is the norm for the area though.)
-
10.0review from
Service was amazing! From the minute we dropped off the car with Valet, had very friendly caring staff.
-
9.7review from
It's right by the beach most people wouldn't even know
-
8.0review from
The hotel staff was very professional and helpful. During our stay, my husband was ill. The hotel staff referred us to Straub Hospital where he received very good care. We would have liked to have some hot breakfast items to choose from such as hot biscuits, eggs, etc.
-
7.1review from
Very close to beach. Decent continental breakfast. Beach chairs and towels available. Lighting in our room was terrible - very dim and with no light in the entry area. Air conditioning is underpowered and can't keep up with Hawaii sun.
-
7.7review from
This is a great small hotel, in a great location. The beds are wonderful and the rooms tasteful.
-
7.0review from
Courtesy and efficiency of all the staff at the front desk Staff preparing the breakfast was always unhappy like if she didn't like what she was doing. Nevertheless she was doing her tasks well.
-
7.4review from
We liked the kindness and helpfulness of the staff, the location. The rooms are marvelous. Lack of balcony, and the very noisy ambient (every morning we were wakened at 7:15 by a singer from the terrace next door and on Sunday even at 6:30 by the awful lumbering of buses collecting groups from the nearby hotels).
-
7.4review from
Great location, great hotel
-
6.8review from
The staff were extremely helpful anf friendly. I would recommend the hotel without reservation. The breakfast was not all that wonderful. It was served in an alcove which is an extension of the reception area. Only four tables.
-
7.6review from
location, staff, cleanliness. for the business traveler their wireless network in rooms is very weak...had great difficulty getting work done on-line when not out visiting customers. Lack of coffee pot in room....most good hotels have them and is always welcome when working late
-
3.7review from
hotel staff's service and attitude is good... affordable price Lots of noise in a room no. 506, unexpected hotel tax(about 9%), low interior detail compared to room photos, small area for breakfast, I experienced 3 hotels in hawaii and this Hotel Renew is the worst although considering price. Never recommended.
-
5.0review from
Good price. Very helpful and friendly staff Our room wasvery noisy with garbage truchs working most of the night. Second, the shower was terrible. I stay in hotels 120 to 140 nights a year anne this shower was in the bottom 10%.
-
6.3review from
friendly staff and very helpfull, nice design and position just perfect
