The Palms Cliff House Inn
28-3514 Mamalahoa Highway, Honomu, The Big Island, HI 96728, United States
+1 808 963 6076$173
Cheapest
rate per night
9.0
Excellent
based on 69 reviews
About The Palms Cliff House Inn
- Inn RoomRoom at a smaller hotel or guest house
- FreebiesThis stay includes Wi-Fi for free
When you stay at The Palms Cliff House Inn in Honomu, you'll be in the historical district, just steps from Hamakua Coast and Hamakua Heritage Corridor. This romantic inn is 4.1 mi (6.5 km) from Akaka Falls and 4.1 mi (6.6 km) from Umauma Falls. Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private furnished lanais. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Victorian inn include complimentary wireless Internet access, concierge services, and wedding services. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This inn has 25 meeting rooms available for events. Free self parking is available onsite.
Photos of The Palms Cliff House Inn
Rooms available at The Palms Cliff House Inn
Show deals with
Amenities at The Palms Cliff House Inn
- Free Wi-Fi
- Meeting/Banquet facilities
- Laundry service
- Laundry facilities
- Express check-out
- Safe
- Gift shop
- Designated smoking area
- Storage available
Laundry
- Laundry facilities
- Laundry service
Services and conveniences
- Meeting/Banquet facilities
- Express check-out
Accessibility and suitability
- Designated smoking area
Things to do
- Gift shop
General
- Storage available
Health and safety
- Safe
Basics
- Free Wi-Fi
Reviews of The Palms Cliff House Inn
9.0
Based on 69 verified guest reviews
7.9Couples
9.0Friends
10.0Solo
8.0Families
Pros +
Cons -
Time of Year:
Sort by:
Newest first
Pros:The view of the waves crashing onto the cliffs below was unparalleled. Service was excellent, personal, friendly. A hidden little gem on the Hilo side of the Big Island. Ask for the pineapple turnovers at breakfast :). Highly recommended.
Pros:It looked to be a wonderful facility based on the online reviews. Because was needed to cancel our honeymoon due to a medical emergency, we were unable to visit the hotel, and further elaborate.
Cons:When faced with impossibly tough circumstances, human decency usually triumphs. But, the Palms Cliff house took 100% our money and offered us no compassion when we faced our toughest times. It was the night before our wedding. A typically joyous time. We notified the Palms Cliff House 7 days in advance that we needed to cancel our honeymoon. My wife's grandfather was undergoing emergency surgery and had a 50/50 chance of survival. We provided official medical documentation to both hotels.com and Palms Cliff House. We acknowledged that their standard rate is non-refundable and asked if they could help us out. We had already paid $450 for our stay. Could they help us apply that credit towards our rescheduled honeymoon in a few weeks? Every other hotel, airline, and rental facility that we worked with on the Big Island was amazingly compassionate. As if the trauma of canceling your honeymoon on the evening of your wedding wasn't bad enough, Palms Cliff House would not budge an inch. They insisted, after multiple phone calls to both Hotels.com and Palms Cliff House management, they would not offer us ANY sympathy. First they blamed Hotels.com and said that we needed to call them and work with them. Hotels.com insists that the managers of the Palms Cliff House can change their refund or change policy on a case by case basis, and when we called Hotels.com, they would then call Palms Cliff House and be told "nope, no refunds for them". When I finally got ahold of the Palms Cliff House management I found no sympathy or customer service. Changing the dates for our stay? Allowing us to use the amount we had pre-paid towards a future date? A partial refund, even if only a 10% refund? Nothing. I'm sure it would have been an amazing place to stay. Unless you value compassion and understanding in your hotel stays.
Page
1 out of 1
Location
28-3514 Mamalahoa Highway, Honomu, The Big Island, HI 96728
What's nearby
- Akaka Falls3.3 mi
- Onomea Tea Company Estate4.7 mi
- Hawaii Tropical Botanical Garden4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at The Palms Cliff House Inn
The Palms Cliff House Inn is located at 28-3514 Mamalahoa Highway, 0.8 miles from the center of Honomu. Akaka Falls is the closest landmark to The Palms Cliff House Inn.
Check-in time is 3:00 PM and check-out time is 10:00 AM at The Palms Cliff House Inn.
Yes, The Palms Cliff House Inn offers free Wi-Fi.
No, The Palms Cliff House Inn does not offer free parking.
No, The Palms Cliff House Inn does not offer free airport shuttle service.
The Palms Cliff House Inn is 11.5 miles from Hilo Intl. The Palms Cliff House Inn is 37.4 miles from Waimea (Kamuela) Waimea Kohala.
No, The Palms Cliff House Inn does not have a pool onsite.