Overview

The Springs Hotel And Spa

135 Central Avenue, Hot Springs, AR 71901, United States
+1 501 624 5521

$66+

Overall guest ratings

6.4/10 Good
Based on 1,032 reviews

Review highlights

  • 8.2
  • 4.6
  • 4.2
  • 3.9

Nearby

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    About

    Located 4.4 mi (7 km) from the airport, The Springs Hotel and Spa offers a great location, putting you within just a 10-minute walk of Hot Springs National Park and Bathhouse Row. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a bar/lounge, and a seasonal outdoor pool are other features.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Spa
    • Bar/Lounge
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    Reviews

    Guest reviews

    Overall Rating

    6.4 Good
    Based on 1,032 reviews
    • 8.2 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.8 "68% thought the management was tolerable."
      5.0 "Only 50% were satisfied with the booking process."
    • 4.6 "Breakfast is below average."
    • 4.2 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      2.5 "Air conditioning was criticized by 75%."
      3.3 "67% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      1.8 "82% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      2.5 "Air conditioning was criticized by 75%."
      0.8 "92% said the bathroom was dirty."
      2.1 "79% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      3.7 "63% were unsatisfied with the kitchenette."
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    Overall Rating

    6.7 Good
    Based on 629 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 4.8 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.9 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      0.0 "100% criticized the small bathroom."
    • 2.9 "Disappointing internet connection."
    • 2.8 "Awful rooms."
      1.6 "84% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      1.5 "85% had problems with the shower."
      2.3 "Air conditioning was criticized by 77%."
      0.0 "100% criticized the small bathroom."
      2.2 "78% thought the tv was sub-standard."
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    Overall Rating

    6.1 Good
    Based on 299 reviews
    • 8.2 "Location is great."
    • 6.3 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 4.8 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.1 "Awful rooms."
      1.7 "83% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      2.2 "78% thought the tv was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 103 reviews
    • 8.4 "Location is great."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 4.5 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      2.8 "Air conditioning was criticized by 72%."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      2.0 "80% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      1.3 "87% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      2.0 "80% complained about the bathroom."
    • 2.0 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
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