Guest reviews
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All Reviews
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Overall Rating
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9.4 "Excellent wellness & sports facilities."9.2 "
top-notch fitness area , thought 92%." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 7.8 "78% said thereception staff was great ." 9.2 "92% werehappy with the shuttle service ." 8.6 "Housekeeping was great , according to 86%." 9.5 "Lovely bar service , according to 95%." 8.6 "86% said theconcierge service was amazing ." 9.1 "Management was excellent , said 91%." 10.0 "100% said therecreation staff was great ." -
8.9 "Location is great."10.0 "
Business sites within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.6 "86%liked the proximity to shopping ." 9.3 "City centre within easy reach , said 93%." 10.0 "Easily accessible by car , said 100%." -
8.8 "Vibe was good."8.5 "85%
enjoyed the lobby entrance ." 9.4 "94%enjoyed the friendly atmosphere ." 9.7 "97% said it was astylish hotel ." 7.3 "73% thought, thehotel was modern ." 8.3 "83% thought thehotel was luxurious ." -
8.7 "Amenities are good."8.7 "87% thought the
building was wonderful ." 8.5 "85%enjoyed the lobby entrance ." 9.1 "Business facilities were excellent , according to 91%." 9.7 "97% thought thearchitecture was beautiful ." 9.5 "95%loved the terrace ." 8.6 "86% said thefacilities were very new ." -
6.1 "Breakfast is mediocre."
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4.9 "Internet is poor."4.3 "57% thought it was
overpriced ." -
4.1 "Value below average."4.3 "57% thought it was
overpriced ." 1.7 "83% said thebreakfast was too expensive ." 2.2 "Theprice was too high for 78%." 0.0 "100% saidbeverages were too expensive ."
Overall Rating
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9.5 "Excellent wellness & sports facilities."
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8.9 "Pool is good."
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
8.4 "Comfort level is high."9.0 "90% said the
beds were comfortable ." 8.4 "84% thoughtrooms were spacious ." -
7.7 "Good location."8.8 "88%
liked the proximity to sightseeing ." -
6.2 "Breakfast is mediocre."
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4.9 "Internet is poor."4.5 "55% thought it was
overpriced ." -
4.0 "Value below average."4.5 "55% thought it was
overpriced ." 1.9 "Theprice was too high for 81%."
Overall Rating
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9.0 "Awesome vibe."8.7 "87%
enjoyed the lobby entrance ." -
8.9 "Great service."9.3 "93% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 7.6 "76% said thereception staff was great ." 9.3 "93% werehappy with the shuttle service ." -
8.8 "Comfort level is high."9.2 "92% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." -
8.8 "Pool is good."
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8.6 "Amenities are good."8.6 "86% thought the
building was wonderful ." 8.7 "87%enjoyed the lobby entrance ." 9.6 "96%loved the terrace ." -
5.6 "Breakfast is mediocre."
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4.8 "Internet is poor."
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3.8 "Value below average."2.5 "The
price was too high for 75%."
Overall Rating
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9.1 "World class service."9.3 "93% found the
staff to be very friendly ." -
9.0 "Terrific location."
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8.9 "Vibe was good."8.7 "87%
enjoyed the lobby entrance ." -
8.7 "Amenities are good."8.7 "87% thought the
building was wonderful ." 8.7 "87%enjoyed the lobby entrance ." -
8.4 "Comfort level is high."8.5 "85% thought
rooms were spacious ." -
4.3 "Value below average."
Overall Rating
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8.9 "Location is great."
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8.9 "Vibe was good."
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8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." -
8.7 "Great service."
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8.3 "Pool is good."
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5.7 "Breakfast is mediocre."
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4.9 "Internet is poor."
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4.0 "Value below average."
Recent reviews
- All reviews
- Positive
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- Negative
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7.1review from
The location and proximity to MDAnderson Cancer Hospital was ok, less than 15 minutes to drive there. The decor, though older, was nice too. There was a full size gingerbread house in the lobby, all edible, which we thought was really cool too. Reading online that this hotel had a remodel in 2011, I wasn't expecting it to be perfect and pristine, but it was even less than I expected. The carpets coming off the elevator to our floor were stained and looked dirty. Entering the room, everything looked ok, but there was a definite smell to the room. Not overpowering, but not good either. Kind of musty/humid/moldy smelling. The tv was on a dresser not facing the bed, or any of the chairs in the room, so I'm not sure how one is supposed to view it. We were there for one night before our appointment at the MDAnderson Cancer Center, and though we will be making many trips there over the next few years, I'm not sure we will stay at this hotel again. For the price ($156 after taxes), I was expecting better.
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10.0review from
Gorgeous inside and out. Staff was professional and courteous . Hilton Americas is the best of the best. Short stay.
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10.0review from
Very close to downtown Houston. Walking distance to sporting arenas. Free shuttles when needed. You have to pay for parking.
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9.7review from
The room was large and very clean. The view was great! We could see the fireworks at the stadium one night even! It's a bit pricey, but was worth it
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8.2review from
The location is great for me as I was here to see a concert at the House of Blues. This is a great location for the convention center. The staff is friendly and helpful. It was close to a homeless shelter and walking around at night didn't feel safe
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10.0review from
Our driver, Modesto, was AMAZING! Actually all of the staff was very welcoming and awesome :)
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10.0review from
My room was clean everyday
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10.0review from
It really was the perfect venue for our excursion. Papasito's was amazing. The breakfast at 1600 was amazing. And I can't say enough about the skyline view from the pool deck and outside terrace. I was really surprised that there were no fans in the bathroom.
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10.0review from
Nothing
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9.6review from
Staff is excellent. Very friendly and quick to help with any and everything. This is the second time we've stayed here and the experience was excellent both times. Can't think of anything we did not like.
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10.0review from
Gorgeous inside and out. Staff was professional and courteous . Hilton Americas is the best of the best. Short stay.
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10.0review from
Very close to downtown Houston. Walking distance to sporting arenas. Free shuttles when needed. You have to pay for parking.
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9.7review from
The room was large and very clean. The view was great! We could see the fireworks at the stadium one night even! It's a bit pricey, but was worth it
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8.2review from
The location is great for me as I was here to see a concert at the House of Blues. This is a great location for the convention center. The staff is friendly and helpful. It was close to a homeless shelter and walking around at night didn't feel safe
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10.0review from
Our driver, Modesto, was AMAZING! Actually all of the staff was very welcoming and awesome :)
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10.0review from
My room was clean everyday
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10.0review from
It really was the perfect venue for our excursion. Papasito's was amazing. The breakfast at 1600 was amazing. And I can't say enough about the skyline view from the pool deck and outside terrace. I was really surprised that there were no fans in the bathroom.
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10.0review from
Nothing
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9.6review from
Staff is excellent. Very friendly and quick to help with any and everything. This is the second time we've stayed here and the experience was excellent both times. Can't think of anything we did not like.
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