False fire alarm during stay. One at 10:00 pm, the other at 5:00 am. Had to evacuate the building for an hour each time. No apologies, credit, or compensation. Pretty lame.
3 stars
Hilton Garden Inn Houston/Galleria Area
Photos of Hilton Garden Inn Houston/Galleria Area
Overview
Hilton Garden Inn Houston Galleria Area is set in Houston and is within a short walk of nearby attractions, such as Gerald D. Hines Waterwall Park. It also has a gym, a Jacuzzi and an outdoor pool.
A wide range of personalized services are available for guests of Hilton Garden Inn Houston Galleria Area, such as a 24-hour business centre, a concierge and an express check-in and check-out feature. Welcoming and helpful staff are available 24 hours a day. A sun deck, laundry facilities and luggage storage are also on offer at the hotel.
There are 182 rooms at the hotel, each offering all the essentials to ensure a comfortable stay. They are also equipped with a refrigerator, a hair dryer and a microwave.
Hilton Garden Inn Houston Galleria Area has its own on-site restaurant, convenient for those who prefer to eat in. In warm weather, guests are invited to dine on the outdoor terrace.
Local attractions near the hotel include Williams Tower and The Galleria. It is also conveniently situated nearby a range of eateries.
Latest deals for Hilton Garden Inn Houston/Galleria Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Houston/Galleria Area
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Parking
- Private parking
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Fitness
- Fitness center
Reviews of Hilton Garden Inn Houston/Galleria Area
8.2
Very good
1042 verified ratings
Wonderful
542
Very good
169
Good
129
Okay
48
Fair
54
Mediocre
26
Poor
74
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness and good location of the hotel. However, many were unhappy with the high parking fees and some noise issues, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
154 reviews
8.3 out of 10
1 review
8 out of 10
2 reviews
All reviews
Pros (+) The staff were sincerely helpful and friendly, particularly Carlos and Renata!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to the hotel?
The hotel is conveniently located near Gerald D. Hines Waterwall Park, Houston Arboretum & Nature Center, and The Galleria, making it an ideal choice for exploring the area.
Are there any specific amenities for guests with accessibility needs?
The hotel offers increased accessibility, multi-lingual staff, and designated smoking areas, ensuring a comfortable stay for all guests.
What can I expect from the hotel's breakfast offering?
Guests can enjoy a varied and reasonably priced breakfast buffet, providing many different choices of breakfast foods.
How is the cleanliness of the hotel rooms maintained?
The hotel ensures clean and spacious rooms with well-maintained amenities, including clean sheets, good quality shampoo and conditioner, and attentive housekeeping services.
Is parking available at the hotel?
Yes, the hotel offers private parking for guests, providing convenience and security during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noisy Areas
Some guests reported noise disturbances from adjacent rooms, so consider requesting a room away from potential sources of noise.
Check Room Amenities
Ensure that your room includes all necessary amenities, such as a microwave and refrigerator, to enhance your stay's comfort and convenience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Gerald D. Hines Waterwall Park and The Galleria for convenient and enjoyable outings.
Consider Parking Costs
Be aware that there is a parking fee, as mentioned by several guests, and factor this into your budget when planning your stay.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Be Mindful of Housekeeping Requests
Some guests mentioned that housekeeping entered their rooms despite requests for privacy. Consider communicating your preferences clearly to avoid any inconvenience.
Take Advantage of the Outdoor Pool
Guests appreciated the outdoor pool, so consider planning some leisure time to enjoy this facility during your stay.
Check for Special Services
The hotel offers personalized services such as a 24-hour business center and express check-in and check-out. Take advantage of these services to enhance your overall experience.
Consider Pet-Friendly Policy
If traveling with pets, note that the hotel allows pets with possible additional charges. Inquire about the pet policy when making your reservation.
Be Aware of High Season
If planning a visit in September, be prepared for potentially higher rates and increased crowds due to the high season.
Location
3201 Sage Road, Houston, TX 77056
What's nearby
- Lakewood Church1.9 mi
- Buffalo Bayou Park4.1 mi
- Rice University4.4 mi
- Museum of Fine Arts4.6 mi
- Houston Museum of Natural Science4.7 mi
- Houston Zoo4.7 mi
- Hermann Park4.8 mi
- Sam Houston Park5.9 mi
- Co-Cathedral of the Sacred Heart5.9 mi
- Downtown Houston6.1 mi
- Houston Theater District6.2 mi
- Houston JPMorgan Chase Tower6.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Houston/Galleria Area
Low season | October |
|---|---|
High season | June |
Average price (weeknight) | $129 |
Average price (weekend night) | $124 |
When to book a room at Hilton Garden Inn Houston/Galleria Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Houston/Galleria Area
FAQs when booking at Hilton Garden Inn Houston/Galleria Area
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Value for money | 8.2 |
|---|---|
Distance to city center | 6.1 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 12.8 mi |
Everything you need to know for your stay in Houston
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