Super hotel
4 stars
Hyatt Regency Houston/Galleria
Photos of Hyatt Regency Houston/Galleria
Overview
The Hyatt Regency Houston Galleria is located only 1,000 feet from the Galleria and offers a sun terrace and outdoor pool. This 4-star modern hotel is 13 miles from Hobby Airport and 19 miles from George Bush International Airport. It features 325 non-smoking guest rooms and suites. The hotel also has available parking and can provide free transportation to the airport.
Each of the guest rooms is full of natural light due to floor-to-ceiling windows. The spacious rooms have an open floor plan and include a private bathroom with lite vanity mirrors and a walk-in rain shower. There is also a seating area for relaxation or working. The rooms come with a 55-inch flat-screen, high-definition television with plug and play technology for all your devices. Each room has complimentary high-speed wireless Internet, pillowtop mattresses on the beds, charging stations, a work area with a table and chairs, and premium bath products.
The Urban Star Restaurant serves products and foods out of Texas for breakfast, lunch, and dinner. The Urban Star Bar is open in the afternoon and evening and offers handcrafted cocktails and appetizers. Urban Star Market offers grab and go breakfast with salads, sandwiches, coffee, hot breakfast, and flatbreads.
There are many attractions in the area for guests including NASA, the Museum of Fine Arts, the Children’s Museum, or the Houston Zoo. Other popular destinations include the Downtown Aquarium and the Natural History Museum.
Latest deals for Hyatt Regency Houston/Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Regency Houston/Galleria
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Workspace
- Fax/photocopying
- Laptop safe
- Desk
General
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hyatt Regency Houston/Galleria
8.4
Very good
1585 verified ratings
Wonderful
910
Very good
229
Good
153
Okay
89
Fair
85
Mediocre
36
Poor
83
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, noting the cleanliness and comfort of the accommodations. However, many expressed dissatisfaction with the service, unexpected charges, and issues related to cleanliness and value for price, particularly regarding parking and additional fees.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
857 reviews
8.5 out of 10
310 reviews
7.3 out of 10
5 reviews
8.5 out of 10
15 reviews
All reviews
Pros (+) NOTHING
Cons (-) service, help for the ppl staying there. They lost my car key twice and it took 25+ min to find it Ask for the cleaning service, they never did it Poor room service menu, food had a LOT of condiment Ask for more pillow and towels and never got them. Front desk ppl don’t not help you and if you ask for something while they are helping you they leave you there without any answer. The worst hotel I h...
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Pros (+) Location is perfect for shopping at the galleria. Easy 5 min walk.
Cons (-) There is nothing that needed improvement.
Pros (+) The manager was amazing and accommodating.
Cons (-) Parking was expenive.
Pros (+) Staff was very friendly and responsive.
Cons (-) Sheets were scratchy; Madatory valet; Air in room was extremely dry.
Cons (-) $32 Valet Parking. The average price for valet parking in the area is $10 so to pay $32 at a hotel is fairly pricey.
Pros (+) Excellent service, valet was amazing, room was a very nice size with large walk in tiled shower and plenty of freebies for guests.
Pros (+) Nothing because I cancelled my booking
Cons (-) Parking cost additional 35 dollar. It's a madness.
Pros (+) Great location. Comfortable amenities. Friendly staff.
Cons (-) Housekeeping was loud at times and non-responsive to my need for in-room creamer for complimentary coffee.
Cons (-) No explanation that there is mandatory valet parking. Cost an additional $32 to park my car overnight.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers parking, private parking, and valet parking for guests' convenience.
How is the cleanliness of the rooms and common areas?
Guests have praised the hotel for its spacious and clean rooms. However, some guests have mentioned issues with housekeeping and cleanliness, which the hotel is actively addressing.
What dining options are available at the hotel?
The hotel features the Urban Star Restaurant serving Texas products for breakfast, lunch, and dinner, as well as the Urban Star Bar offering handcrafted cocktails and appetizers. Additionally, the Urban Star Market provides grab-and-go breakfast options.
When is the best time to visit the hotel?
The high season is in January, and the low season is in August. Guests may want to consider these factors when planning their visit.
How is the quality of the beds in the guest rooms?
The guest rooms feature pillowtop mattresses on the beds, providing a comfortable and restful stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Consider booking a room with a balcony facing the fountain for a pleasant and relaxing experience.
Take Advantage of Nearby Attractions
Explore nearby attractions such as the Galleria Mall, which is just a short walk away, and other popular destinations like the Museum of Fine Arts and the Houston Zoo.
Be Mindful of Parking Costs
If using the parking lot next to the hotel, be aware that while the initial 12 hours are reasonably priced, the cost increases significantly after that.
Check for Room Maintenance
Ensure that the room is well-maintained and all amenities are in working order, as some guests reported issues with elevators and bathroom facilities.
Consider Noise Levels
Be aware that some guests experienced noisy air conditioning during the day, which could potentially impact the overall comfort of the stay.
Be Prepared for Valet Parking
Note that self-parking is not an option, and valet parking comes with an additional charge, as reported by some guests.
Enjoy the Urban Star Restaurant
Make the most of the hotel's dining options, including the Urban Star Restaurant, which serves local products and foods from Texas for breakfast, lunch, and dinner.
Stay Informed About Additional Fees
Be prepared for additional fees, such as the valet service charge and potential discrepancies between the rate booked and the actual amount charged by the hotel.
Appreciate the Location and Staff Service
Take advantage of the hotel's excellent location near the Galleria and the friendly and accommodating staff who strive to provide a pleasant experience.
Keep an Eye on Cleanliness
While the hotel is generally clean and well-maintained, some guests reported issues with cleanliness, such as delayed room cleaning and unclean bedrooms.
Location
2626 Sage Road, Houston, TX 77056
What's nearby
- Lakewood Church2 mi
- Buffalo Bayou Park4 mi
- Rice University4.6 mi
- Museum of Fine Arts4.7 mi
- Houston Museum of Natural Science4.8 mi
- Houston Zoo4.9 mi
- Hermann Park4.9 mi
- Sam Houston Park5.9 mi
- Co-Cathedral of the Sacred Heart5.9 mi
- Downtown Houston6 mi
- Houston Theater District6.2 mi
- Houston JPMorgan Chase Tower6.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Houston/Galleria
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $233 |
Average price (weekend night) | $248 |
When to book a room at Hyatt Regency Houston/Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 6.1 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 13.0 mi |