The Westin Galleria Houston
5060 West Alabama Street, Houston, TX 77056, United States
+1 713 960 8100From
$222
Cheapest
rate per night
8.4
Great
based on 652 reviews
About The Westin Galleria Houston
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Parking for free
Located at the heart of the famed Houston Galleria shopping mall, the renovated and revived The Westin Galleria Houston offers the best of Texas to guests. The hotel is 13-miles from the William P. Hobby Airport and 19 miles from the George Bush Intercontinental Airport, while free parking is just one of the many perks this hotel has to offer.
Guest rooms in the newly refreshed hotel offer a number of amenities to vacationers. Air-conditioning, in-room refrigerators, newspapers, room service, and WiFi (paid) all serve to offer a comfortable, close to home feeling for guests. The property also features a year-round outdoor pool, dry cleaning, the Lobby Bar, and the WestinWORKOUT® Fitness Studio.
Guests at The Westin Galleria Houston can dine at one on-site restaurant, The Daily Grill, which serves American cuisine. Just outside of the hotel property, guests can choose from 78 nearby restaurants that range from fast food to fine dining.
Those looking to experience all that Houston has to offer will be right at the center of the action when staying at The Westin Galleria Houston. Aside from the bustling shopping and dining at the Galleria, guests can enjoy a wide variety of activities and attractions. The Gerald D. Hines Waterwall Park provides natural beauty and wonder, while the Houston Zoo, Buffalo Bayou Park, and the Houston Museum of Natural Science are all within 5-miles.
Guests of all ages will enjoy the lively atmosphere and wide range of dining, shopping and entertainment options within steps of the Houston Hotels, The Westin Galleria Houston.
Photos of The Westin Galleria Houston
Property safety measures
The Westin Galleria Houston has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Latest deals for The Westin Galleria Houston
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Standard Rooms($222 - $378)
Standard room
Luxury Rooms($531)
Traditional($255 - $377)
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Executive Rooms($554 - $786)
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King Rooms($261 - $389)
King room
Deluxe Rooms($275 - $465)
Deluxe room
Queen Rooms($255 - $361)
Amenities at The Westin Galleria Houston
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Mini-market on site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Health and safety
- Daily housekeeping
- Physical distancing in dining areas
- Physical distancing rules
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- Enhanced cleaning
- Safe
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Shops (on site)
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of The Westin Galleria Houston
8.4
Based on 652 verified guest reviews
8.5Solo
8.5Families
7.9Friends
8.3Couples
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Cons -
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I expected a lot more for $300/night. Room was quiet but felt like a Holiday Inn Express and not a 4 star luxury hotel that the Westin claims to be, Linens were poor quality. The hallway had a terrible odor that they staff must have been aware of as there was an extremely loud air purifier running all morning. The only redeeming quality was the location, but I have stayed in the same vicinity for about 40% less with better amenities. Gym was tiny, not a “fitness center”, with very little equipment.
Pros:Lack of flexibility. Had to increase a night and the reservations could not be done together.
Cons:Noise from machines.
Pros:Nothing, we did not stay here, we canceled our trip to this hotel
Cons:Perhaps if we stay there in the future, we can give an honest review
Cons:The TV didnt work and the room had no clcck or alarm clock
Pros:The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be.
Cons:I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.
Pros:All employees were SUPER friendly
Pros:Front desk staff are friendly.
Cons:DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.
Cons:You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.
Pros:Convenience and location were great. Late check out was good too.
Cons:Bedding was dirty, stained. Room was littered in dust around windows. The towels had an unpleasant smell of mildew. Room service for breakfast was incredibly expensive for quality received. Overall unhappy with stay.
Location
5060 West Alabama Street, Houston, TX 77056
What's nearby
- Gerald D. Hines Waterwall Park0.3 mi
- Houston Arboretum & Nature Center2.1 mi
- Memorial Park2.4 mi
- Menil Collection4 mi
- Rothko Chapel4.1 mi
- Contemporary Arts Museum4.5 mi
- Museum of Fine Arts4.5 mi
- Houston Museum of Natural Science4.6 mi
- Houston Zoo4.7 mi
- Miller Outdoor Theatre4.7 mi
- Hermann Park4.8 mi
- Houston Holocaust Museum4.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Galleria Houston
Low season | May |
|---|---|
High season | March |
Average price (weeknight) | $227 |
Average price (weekend night) | $315 |
Cheapest month to stay with an average 8% drop in price.
Most expensive month to stay with an average 65% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.
When to book a room at The Westin Galleria Houston
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at The Westin Galleria Houston
- If you’re after a cheap room at The Westin Galleria Houston, then you should consider staying during the low season. The cheapest deals can generally be found in May and February.
- Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Galleria Houston, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
- The cheapest price a room at The Westin Galleria Houston was booked for on KAYAK in the last 2 weeks was $222, while the most expensive was $340.
- How long should you stay at The Westin Galleria Houston? KAYAK users usually book their rooms here for 2 days.
FAQs when booking at The Westin Galleria Houston
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Value for money | 7.9 |
|---|---|
Distance to city center | 6.0 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 12.9 mi |