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The Westin Galleria Houston
4 stars

The Westin Galleria Houston

5060 West Alabama Street, Houston, TX 77056, United States
Houston, TX
See location+1 713 960 8100
From
$135
Cheapest

rate per night

8.3
Great
based on 505 reviews
505 reviews
Room type
Provider
Nightly total
Traditional room
King room
Double room

Photos of The Westin Galleria Houston

About The Westin Galleria Houston

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Parking for free

Located at the heart of the famed Houston Galleria shopping mall, the renovated and revived The Westin Galleria Houston offers the best of Texas to guests. The hotel is 13-miles from the William P. Hobby Airport and 19 miles from the George Bush Intercontinental Airport, while free parking is just one of the many perks this hotel has to offer.

Guest rooms in the newly refreshed hotel offer a number of amenities to vacationers. Air-conditioning, in-room refrigerators, newspapers, room service, and WiFi (paid) all serve to offer a comfortable, close to home feeling for guests. The property also features a year-round outdoor pool, dry cleaning, the Lobby Bar, and the WestinWORKOUT® Fitness Studio.

Guests at The Westin Galleria Houston can dine at one on-site restaurant, The Daily Grill, which serves American cuisine. Just outside of the hotel property, guests can choose from 78 nearby restaurants that range from fast food to fine dining.

Those looking to experience all that Houston has to offer will be right at the center of the action when staying at The Westin Galleria Houston. Aside from the bustling shopping and dining at the Galleria, guests can enjoy a wide variety of activities and attractions. The Gerald D. Hines Waterwall Park provides natural beauty and wonder, while the Houston Zoo, Buffalo Bayou Park, and the Houston Museum of Natural Science are all within 5-miles.

Guests of all ages will enjoy the lively atmosphere and wide range of dining, shopping and entertainment options within steps of the Houston Hotels, The Westin Galleria Houston.

Latest deals for The Westin Galleria Houston

Thu 7/18
Fri 7/19
Standard room
bed type unknown
bed type unknown
1 king bed
Traditional room
1 king bed
1 king bed
1 king bed
Deluxe room
2 queen beds
1 king bed
2 queen beds
King room
1 king bed
1 king bed
1 king bed
Queen room
2 queen beds
bed type unknown
2 queen beds
Double room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Westin Galleria Houston

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business center

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Adapted bath
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Raised toilet
  • Shower
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Minibar
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

General

  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Things to do

  • Gift shop

Fitness

  • Fitness center

Pool

  • Outdoor pool

Reviews of The Westin Galleria Houston

8.3
Very good505 verified reviews
3.5Families
3.6Solo
3.0Couples
1.5Friends
Pros +
Cons -

Show reviews that mention

Filters

6Okay
Huy, Aug 2022

I expected a lot more for $300/night. Room was quiet but felt like a Holiday Inn Express and not a 4 star luxury hotel that the Westin claims to be, Linens were poor quality. The hallway had a terrible odor that they staff must have been aware of as there was an extremely loud air purifier running all morning. The only redeeming quality was the location, but I have stayed in the same vicinity for about 40% less with better amenities. Gym was tiny, not a “fitness center”, with very little equipment.

5.7Fair
Jorge, Oct 2019

Pros. Lack of flexibility. Had to increase a night and the reservations could not be done together.

Cons. Noise from machines.

6Okay
Anonymous, Jan 2019

Pros. Nothing, we did not stay here, we canceled our trip to this hotel

Cons. Perhaps if we stay there in the future, we can give an honest review

7.4Good
Francisco, Nov 2016

Cons. The TV didnt work and the room had no clcck or alarm clock

8.2Very good
Anonymous, Jun 2016

Pros. The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be.

Cons. I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.

10Wonderful
bigcan, Jul 2015

Pros. All employees were SUPER friendly

6.2Okay
laney, Jun 2015

Pros. Front desk staff are friendly.

Cons. DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.

5Fair
Anonymous, Sep 2014

Cons. You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.

6.3Okay
Matthew, Jul 2014

Pros. Convenience and location were great. Late check out was good too.

Cons. Bedding was dirty, stained. Room was littered in dust around windows. The towels had an unpleasant smell of mildew. Room service for breakfast was incredibly expensive for quality received. Overall unhappy with stay.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the amenities offered in the guest rooms?

The guest rooms offer air-conditioning, in-room refrigerators, newspapers, room service, and WiFi (paid) to ensure a comfortable stay.

What dining options are available at the hotel?

Guests can dine at The Daily Grill, an on-site restaurant serving American cuisine, and also choose from 78 nearby restaurants offering a wide range of dining options.

What nearby attractions can guests visit during their stay?

Guests can visit the Gerald D. Hines Waterwall Park, Houston Zoo, Buffalo Bayou Park, and the Houston Museum of Natural Science, all within 5 miles of the hotel.

Is parking available at the hotel?

Yes, the hotel offers free parking as one of its perks for guests.

What can guests expect from the hotel's customer service?

Guests can expect friendly and helpful staff, ensuring a pleasant and comfortable stay at the hotel.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Consider Bringing Your Pet

The hotel is pet-friendly, but some guests reported issues with barking dogs. If you're traveling with a pet, it's advisable to inquire about the pet policy and potential noise disturbances.

Be Mindful of Additional Charges

Some guests were surprised by additional charges, such as high valet parking fees and expensive Wi-Fi. It's recommended to inquire about all potential additional costs before your stay.

Take Advantage of the Location

The hotel's location provides easy access to the Galleria shopping and dining options. Guests appreciated the convenience of being connected to the mall and the proximity to various attractions.

Check Room Amenities

While the rooms are generally modern and clean, some guests found the bedding uncomfortable and missed having a microwave. It's advisable to check the room amenities to ensure they meet your preferences.

Be Aware of Security Concerns

A few guests reported security issues, including theft. It's important to take necessary precautions and utilize the hotel's safety features to safeguard your belongings.

Plan for Traffic

The Galleria area can get busy, leading to traffic congestion. If you're driving or using valet services, it's wise to plan for potential delays and allow extra time for travel.

Verify Room Type Upon Check-In

Some guests experienced discrepancies between the room type booked and the room received. It's advisable to double-check your room type upon check-in to ensure it aligns with your reservation.

Inquire About Early Check-In

Several guests appreciated the option for early check-in. If you have specific timing needs, it's recommended to inquire about early check-in availability in advance.

Address Noise Concerns

While the hotel is generally quiet, a few guests mentioned noise issues, such as doors slamming and hallway disturbances. If you're sensitive to noise, it's advisable to request a quiet room location.

Location

5060 West Alabama Street, Houston, TX 77056

What's nearby

  • Gerald D. Hines Waterwall Park0.3 mi
  • Houston Arboretum & Nature Center2.1 mi
  • Memorial Park2.4 mi
  • Menil Collection4 mi
  • Rothko Chapel4.1 mi
  • Contemporary Arts Museum4.5 mi
  • Museum of Fine Arts4.5 mi
  • Houston Museum of Natural Science4.6 mi
  • Houston Zoo4.7 mi
  • Miller Outdoor Theatre4.7 mi
  • Hermann Park4.8 mi
  • Holocaust Museum Houston4.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Westin Galleria Houston

Low season

October

High season

March

Average price (weeknight)

$240

Average price (weekend night)

$263
Cheapest month to stay with an average 9% drop in price.
Most expensive month to stay with an average 37% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Galleria Houston

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Westin Galleria Houston

  • If you’re after a cheap room at The Westin Galleria Houston, then you should consider staying during the low season. The cheapest deals can generally be found in October and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Galleria Houston, plan to stay on a Wednesday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Westin Galleria Houston was booked for on KAYAK in the last 2 weeks was $233, while the most expensive was $309.
  • How long should you stay at The Westin Galleria Houston? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Westin Galleria Houston

  • Where is The Westin Galleria Houston located?

    The Westin Galleria Houston is located at 5060 West Alabama Street in Uptown, 6 miles from the center of Houston. Gerald D. Hines Waterwall Park is the closest landmark to The Westin Galleria Houston.

  • When is check-in time and check-out time at The Westin Galleria Houston?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Galleria Houston.

  • Does The Westin Galleria Houston offer free parking?

    Yes, The Westin Galleria Houston offers free parking.

  • How far is The Westin Galleria Houston from the airport?

    The Westin Galleria Houston is 13 miles from Houston Hobby. The Westin Galleria Houston is 18.4 miles from Houston George Bush Intcntl.

  • Does The Westin Galleria Houston have a pool?

    Yes, The Westin Galleria Houston has a pool onsite.

  • How does KAYAK find such great The Westin Galleria Houston hotel deals?

    KAYAK scours the web for all room deals available at The Westin Galleria Houston in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Galleria Houston and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Galleria Houston.

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