The Westin Galleria Houston

The Westin Galleria Houston

5060 West Alabama Street, Houston, TX 77056, United States
+1 713 960 8100

rate per night


based on 607 reviews

The Westin Galleria Houston
Fri 7/1
Sat 7/2

About The Westin Galleria Houston

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Parking for free

Located at the heart of the famed Houston Galleria shopping mall, the renovated and revived The Westin Galleria Houston offers the best of Texas to guests. The hotel is 13-miles from the William P. Hobby Airport and 19 miles from the George Bush Intercontinental Airport, while free parking is just one of the many perks this hotel has to offer.

Guest rooms in the newly refreshed hotel offer a number of amenities to vacationers. Air-conditioning, in-room refrigerators, newspapers, room service, and WiFi (paid) all serve to offer a comfortable, close to home feeling for guests. The property also features a year-round outdoor pool, dry cleaning, the Lobby Bar, and the WestinWORKOUT® Fitness Studio.

Guests at The Westin Galleria Houston can dine at one on-site restaurant, The Daily Grill, which serves American cuisine. Just outside of the hotel property, guests can choose from 78 nearby restaurants that range from fast food to fine dining.

Those looking to experience all that Houston has to offer will be right at the center of the action when staying at The Westin Galleria Houston. Aside from the bustling shopping and dining at the Galleria, guests can enjoy a wide variety of activities and attractions. The Gerald D. Hines Waterwall Park provides natural beauty and wonder, while the Houston Zoo, Buffalo Bayou Park, and the Houston Museum of Natural Science are all within 5-miles.

Guests of all ages will enjoy the lively atmosphere and wide range of dining, shopping and entertainment options within steps of the Houston Hotels, The Westin Galleria Houston.

Photos of The Westin Galleria Houston

Property safety measures

The Westin Galleria Houston has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for The Westin Galleria Houston

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Deluxe Rooms($298 - $400)
Deluxe room
1 king bed

1 king bed


1 king bed

1 king bed



$330 totalExpedia
1 king bed

1 king bed



$357 totalPriceline
Executive Rooms($554 - $560)
Executive room
1 king bed

1 king bed



1 king bed

1 king bed



$554 totalPriceline
bed type unknown
bed type unknown


King Rooms($232 - $340)
King room
1 king bed

1 king bed



$232 totalFINDHOTEL
1 king bed

1 king bed


bed type unknown
bed type unknown


Queen Rooms($347 - $393)
Queen room
2 queen beds

2 queen beds



$347 totalPriceline
2 queen beds

2 queen beds


2 queen beds

2 queen beds



$385 totalFINDHOTEL
Luxury Rooms($531)
Luxury room
bed type unknown
bed type unknown


Standard Rooms($300)
Standard room
bed type unknown
bed type unknown


$300 totalFINDHOTEL
Traditional($250 - $336)
Traditional room
1 king bed

1 king bed



$250 totalExpedia
1 king bed

1 king bed


1 king bed

1 king bed



$259 totalFINDHOTEL

Amenities at The Westin Galleria Houston

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine


  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Valet parking


  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Shops (on site)

Family friendly

  • Cribs available
  • Kids meals


  • Fitness center


  • Outdoor pool

Reviews of The Westin Galleria Houston

GreatBased on 607 verified guest reviews

Pros +
Cons -

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5.7 Passable
Pros:Lack of flexibility. Had to increase a night and the reservations could not be done together.
Cons:Noise from machines.
6.0 Okay
Pros:Nothing, we did not stay here, we canceled our trip to this hotel
Cons:Perhaps if we stay there in the future, we can give an honest review
7.4 Good
Cons:The TV didnt work and the room had no clcck or alarm clock
8.2 Great
Pros:The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be.
Cons:I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.
10.0 Excellent
Pros:All employees were SUPER friendly
6.2 Okay
Pros:Front desk staff are friendly.
Cons:DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.
5.0 Passable
Cons:You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.
6.3 Okay
Pros:Convenience and location were great. Late check out was good too.
Cons:Bedding was dirty, stained. Room was littered in dust around windows. The towels had an unpleasant smell of mildew. Room service for breakfast was incredibly expensive for quality received. Overall unhappy with stay.


5060 West Alabama Street, Houston, TX 77056

What's nearby

  • Gerald D. Hines Waterwall Park0.3 mi
  • Houston Arboretum & Nature Center2.1 mi
  • Memorial Park2.4 mi
  • Menil Collection4 mi
  • Rothko Chapel4.1 mi
  • Contemporary Arts Museum4.5 mi
  • Museum of Fine Arts4.5 mi
  • Houston Museum of Natural Science4.6 mi
  • Houston Zoo4.7 mi
  • Miller Outdoor Theatre4.7 mi
  • Hermann Park4.8 mi
  • Houston Holocaust Museum4.8 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Westin Galleria Houston

  • Guests with existing The Westin Galleria Houston reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Galleria Houston for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • The Westin Galleria Houston is located at 5060 West Alabama Street in Uptown, 6 miles from the center of Houston. Gerald D. Hines Waterwall Park is the closest landmark to The Westin Galleria Houston.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Galleria Houston.

  • Yes, The Westin Galleria Houston offers free parking.

  • The Westin Galleria Houston is 12.9 miles from Houston Hobby. The Westin Galleria Houston is 18.7 miles from Houston George Bush Intcntl.

  • Yes, The Westin Galleria Houston is a pet-friendly hotel.

  • Yes, The Westin Galleria Houston has a pool onsite.

  • KAYAK scours the web for all room deals available at The Westin Galleria Houston in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Galleria Houston and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Galleria Houston.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

6.0 mi

Location rating


Nearest Airport

Houston George Bush Intcntl

Distance to airport

18.7 mi