HYATT house offers the flexibility and essential services of a typical hotel but with the space, comfort and conveniences of a completely furnished apartment. Spacious architectural design gives the property a residential appearance and appeal. Each suite features living, dining room, bedroom, bath and fully equipped kitchen areas.
Although the hotel was showing its' age, the hotel staff and everyone taking care of our room and the breakfast was superb! Can't say enough about the service we got! Would definately recommend, especially since this was a suite hotel and had lots of moving room in our room!
Loved the location of the hotel close to the Galleria. Even though we had a car, we were a le to walk to stores and restaurants. Enjoyed the suite and cleanliness of the hotel. Staff was great and we enjoyed the breakfast and happy hour. Will come back again.
I had a change of plans that required I drive into Houston earlier than the 3PM check in time. The staff gave me a temporary room to make a clothing change and stored my luggage until I was able to check in after my function. Everyone was so courteous and made my stay that much better. I will book there again without hesitation. The area was close to everything.
Hotel is simply outstanding when it comes to the decor, business service amenities and location. Staff go above and beyond to help customers. Breakfast options were average- hot and cold selections
I was very impressed. The room was extremely functional.
Wonderful location and on site parking. The staff was very welcoming and accommodating. Breakfast and coffee were good and I would definately stay here again.
There is only one thing I don't like is why I have to pay extra for parking when I stay at their hotel.
The price was good. The staff was friendly. However, I could not help but to feel cheated. These 'suites' are not what you get some where like the Homewood suites where there are two separate rooms (TV room and bed room) these suites were one big room with bookshelves in between. Not good when you want to put two kids to sleep and enjoy some time. The pool was great during the day. At night forget it, its pitch dark I relayed my concerns to the front t desk who adviced me the lights were not working apparently due to some glitch in the remodeling process (they are in middle of extensive renovation). One more thing, the parking garage has a card reader which allows you to access the premises, it?s in the back of the property through a narrow alley, when my wife made the turn into the card reader, she took the turn INTO the card reader. My wife?s fault totally but just something to watch out for, she claims that card reader came out of nowhere and hit her.
Overall this was a great hotel. In our room we especially appreciated the shower, bed, pillows and revolving tv. The shower was amazing with great pressure. The bed and pillows were extremely comfortable. We almost did not want to get out of bed in the morning. The room was spacious and laid out very well allowing plenty of room for furniture not often seen a hotel room. The mirror in the closet with a plug next to it made it so efficient to put makeup on and do hair while others used the bathroom. The price was even better. Out of all the hotel chains we have stayed at this was far one of the better rooms. We will definitely stay here next time we are in Houston.
Rooms are beautiful--tastefully decorated, bright, comfortable, well laid-out. Complimentary breakfast is comprehensive. Manager's receptions during the week have good appetizers and wine and beer. Really comfortable here.