Value for money
Distance to city center
|Houston George Bush Intcntl|
Distance to airport
|"Super friendly and helpful!"||(in 7 reviews)|
|"The super friendly staff."||(in 37 reviews)|
|"Friendly staff and spacious rooms!"||(in 15 reviews)|
|"The food was TERRIBLE!"||(in 4 reviews)|
|"The street noise was very loud."||(in 3 reviews)|
|"The jacuzzi tub did not work properly"||(in 2 reviews)|
|friendly staff||in 76 reviews|
|great hotel||in 48 reviews|
|room was nice||in 35 reviews|
|room service||in 34 reviews|
|great location||in 33 reviews|
|valet parking||in 25 reviews|
|bar and restaurant||in 20 reviews|
|jacuzzi tub||in 12 reviews|
|friendly and helpful||in 10 reviews|
|street noise||in 8 reviews|
|bed was very comfortable||in 6 reviews|
|food hotel||in 6 reviews|
|construction going||in 4 reviews|
|covered strawberries||in 3 reviews|
|sergio||in 3 reviews|
|downtown houston||in 2 reviews|
|housekeeping failed||in 2 reviews|
|tastefully decorated||in 2 reviews|
The staff was super nice, especially Sergio. They went out of their way to make me feel special on my birthday.
Nothing, everything was excellent.
Great hotel and fabulous staff, BAD management
Management was very unprofessional and rude de when handling services charges and fees.
The hotel seems like it was very nice a few years ago but doesn't feel like it has been kept up to date and doesn't feel clean at all. Our room smelled so much like mildew! The room came with 1 bottle of complimentary water. Every bottle after that you had to purchase, principally speaking I think this is crazy for a hotel room that costs $200 per night! Overall not impressed by this hotel.
Unique hotel. Friendly staff. Love the bar in the lobby. Comfy beds. Great shower. Perfect location.
I wish parking was a bit less expensive, or there was a self park option.
The design of the hotel and the rooms was fabulous. Couldn't have picked a better location. Walking distance to lots of bars and restaurants. We went to the cafe across the street in the morning and everyone was wearing Astros jerseys getting ready to walk to the game.
Icon not at all what I hoped, expected
No minibar,, no vending machines ,no smoking- but no balconies !!!! I expected a high class, luxury hotel..... I found myself regretting the choice immediately upon arrival in the room... No minibar, (then why did they take a 400 dollar deposit from my card without mentioning it, in addition to my paying the 600 up front for the two days I was staying there.??????!!?..... Which will take a week to be put back on my card...... No soda or vending machines, closest 24 hr place to get snacks is 3 miles away.... They charged me over 60 dollars in overnight parking fees without ever asking me whet make or model or license plate number... I didn't even have a car with me on this trip- staff were condescending and rude about my attempting to address these and other issues..... Don't stay here Houston is big no shortage of alternatives that are not a waste if minry
Nicely renovated, bigc ocmfy rooms
Johnny at the front desk was spectacular, and was very professional. Gave me recommendations on night life and restaurants. The room was very nice, and the beds were comfortable.
The valet was decent. It's about $34 a night after tax for one car, but it is downtown Houston. They are very quick about getting your car ready for you when you call for it. At night we called valet for a cab and went down 10 minutes later and they said it had not arrived yet. My group waited 10 more minutes inside the garage before the valet guy told us to stand on the street and try to get one. What is the point of calling ahead for a cab if they wanted us to go flag one down ourselves. There is no on site self parking, but there is a small private owned parking lot connected to the right of the hotel which is $10/ a day where my friend left his car. Check your bill before you leave!! I was charged an extra $20 dollars for "long distance calls." I didn't realize it was considered long distance to call valet down stairs... They were happy to take it off, but I'm glad I checked it.
Only one coffee serving in our room.
Very comfortable rooms. Bathroom is huge.
Room service food left a little to be desired.
The pick-up from the downtown bus station to the hotel was sweet. The staff were nice and the room was gorgeous.
Bathroom is huge and comfortable.
No icemachine. Had to request ice and tip for each delibvery.
Room was clean and comfortable, and the staff was great! I thought the shuttle service was convenient and made our stay more comfortable.
Lots of homeless people around the street of hotel, as long as you take the shuttle it doens't really matter.
Staff were very friendly and helpful. Lounge is very nice. Breakfast at the restaurant was good but quite pricey. Hotel was extremely clean and had very little mold/mildew, which plagues even 4 & 5 star hotels in Houston.
The pillows were not great and the restaurant was too expensive for extended business stays (French toast + coffee + OJ + tip = $25).
Internet access was blocked to personal Outlook and the Business Center was closed so that I was unable to access important business documents
Nice atmosphere and good price.
The price for the valet parking.
Hotel staff, comfort and cleanliness
very slow in serving breaksfast
The staff was extremely helpful and the decor is great!
The only down side is there is no pool, but do no let that deter you from staying at this hotel!
Hotel ICON is one of Houston’s most historic downtown locations. Located in the very heart of the Houston business and entertainment district, this is a great choice for business and leisure guests alike.
Guestrooms and suites include both wired and wireless internet access. The 177 guestrooms and 18 suites offer down pillows and comfortable beds with luxury linens. Coffee makers are included in each room, along with a mini-fridge and desk to offer guests additional convenience. Cable programming is offered, along with other entertainment choices.
The LINE & LARIAT restaurant features menu items influenced by locally sourced ingredients and Texas's rich culinary history. Room service is available.
The hotel is within easy walking distance to a number of restaurants. Plenty of entertainment and sporting venues are within a short walk. The Metro LightRail is easily accessible to take guests to any number of Houston locales, including Reliant Stadium and Arena. The complimentary downtown shuttle service can help guests to reach any location within the downtown area.
The on-site fitness center is available for guest use. The spa offers beauty and pampering treatments to leave guests feeling refreshed. Nearby outdoor activities include bike trails, boating, horseback riding, jet skis, kayaking, and a natural preserve to explore. The family-friendly Hotel ICON is also pet-friendly.
Business events and personal celebrations are easily hosted at the Hotel ICON, with seven meeting rooms available to meet the needs of guests.
The Hotel ICON is a Houston landmark ideal for all visitors to the area.
based on 253 reviews
Value for money
Policies vary by room type and provider.
Guests with existing Hotel Icon Autograph Collection reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Hotel Icon Autograph Collection for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Hotel Icon Autograph Collection is located at 220 Main Street in Downtown, 0.5 miles from the center of Houston. Minute Maid Park is the closest landmark to Hotel Icon Autograph Collection.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Icon Autograph Collection.
Yes, Hotel Icon Autograph Collection offers free Wi-Fi.
No, Hotel Icon Autograph Collection does not offer free parking.
No, Hotel Icon Autograph Collection does not offer free airport shuttle service.
Hotel Icon Autograph Collection is 9.4 miles from Houston Hobby. Hotel Icon Autograph Collection is 15.5 miles from Houston George Bush Intcntl.
Yes, Hotel Icon Autograph Collection is a pet-friendly hotel.
No, Hotel Icon Autograph Collection does not have a pool onsite.