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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Designated smoking area, Express check out, No smoking, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet (free), WiFi (free) | ||
| Policy | Pets allowed | Landmarks |
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Guest Ratings
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Star Ratings
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Excellent, 377 reviews across the web | ||
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| Bathroom | 83% were | |
| Service | 96% found the | |
| Hotel Building | Building is pleasant. 76% of guests gave positive comments. | |
| Room Size | 86% thought | |
| Beds | 82% said the | |
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reviews Very classic with modern too. Clean and I felt safe there.
Had to speak to the front desk about room not being cleaned on after first night. The situation was handled but felt I should not need to address this.
Smell was very good when you entered and in the rooms. Halls were free of clutter and very clean.Beautiful hotel, historical with much character.
We were only offered a buffet breakfast, I would have preferred a la carte.
Valet and free water.
Not what we expected, was looking for a more modern room
Nice hotel, clean room
I've made a 2-night reservation at this hotel. When I arrived to check in at 11:00pm, the hotel staff told me that there wasn't a room available for me. I got transferred to the Sam Houston Hotel for the 1st night.
The King Delux room was amazing. The seperate jacuzzi tub and shower was just awesome.
The address is hard to find with GPS, because you cannot see the front of the building. With all of the streets one way it is kind of difficult to find the valet.
My wife and I enjoyed our romantic getaway to the Icon. The room very roomy, and had that old romantic charm with a few modern twists. Room service was great and prompt. Perfect getaway for us.Beautiful hotel. Very clean and great location.
Paid $10 extra for a city view, but it wasn't much of a view except for the impressive air conditioning system and US-59 in the distance. $28 valet parking: not atypical for these locations, but that doesn't mean I don't dislike it.
Expensive, but not overpriced considering the location and well-maintained, beautiful building. Overall, it was a great experience.Staff promised to give us copies of restaurant menus and did not. Otherwise they were helpful.
There were no ice machines in the building. You had to take the long trip to the desk or the bar and wait for someone to fill your ice bucket.
The hotel is centrally located in downtown. There is a courtesy driver to take you and pick you up within a three mile radius. That was very helpful.The room was amazing! We had a corner room with lots of windows, the decor was outstanding, the bed was comfortable and the bathroom - perfect! The shower is amazing!
Great hotel!
the beauty
the hotel was sold out and they shipped me off to a less quality hotel
i felt i should have recieved some kind of compensation for my troubles
