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The hotel was a good value. The rooms were comfortable, the staff was friendly, and the property was clean. Additionally, the hotel was only a short drive from the CIA. The property has seen better days. The bathroom door in our room didn't latch. The exterior security door near our room opened without scanning a room key. While the hotel is a smoke-free facility, smoke was always present in stairways and hallways. Additionally, the property does not have an elevator. Travelers should request a room on the first floor, otherwise you'll be carrying your luggage up and down stairs.
I was skeptical but it was clean and did the trick for a night passing through. Staff was friendly. Sheets and pillow cases smelled fresh. I work in hotels so I'm picky and know what do look for. But the room I stayed in was clean. Can't speak for the rest. The bed was firm but some people like it. The walls are thin. I could hear others accessing their room and it almost sounded like they were coming in my room. But none of this is the hotels fault. They are doing a good job with what they have.
If you are looking for an affordable place to stay with basic needs met then this is for you. Location area great as a lot of things I needed are in walking distance and staff always try help u as best they can.
Centrally located where we want to ski in Belleayre and Windham plus proximity to restaurants
Our heater in the room was broken, but the guy at the front desk was super helpful and changed our room! Great price and place was clean! We also had free breakfast which was a plus! I would recommend this place. Also lots of shopping stores nearby. =)
I liked the Location , close to everything.. I liked that it was quiet and I could rest when I needed too.. I didn't like the price and the fact that for that inflated price , there was no pool or room service , no cleaning or fresh linen the whole 5 days .
Fire alarm went off and was told it was common for that to happen daily.
The staff was super nice and they comped my room. The bathroom was disgusting. There were hairs stuck to the wall in the shower that were not mine and the whole room smelled like a very strong cleaning solution. The bed was hard as a rock and the cleaning crew started banging around bright and early.
We needed to be in town for unfortunate reasons, but found the bereavement rates to be exactly the type of affordability we needed. (Having two dogs with us also complicated our needs.) There were variables determining how long we were going to be there. We booked for two nights and twice added on additional nights. Each time, the staff at the desk were kind and made dealing with our lodging very easy. We ended up staying for seven nights and we would certainly go back. Everything was clean. There wasn't a 40-something inch flat screen TV, but it's not that kind of place. Lot of out of town work trucks. Good sign - those guys know which hotels are a good value. Bed was too soft for my liking, but still comfortable and in good shape. Clearly has been a while since it was renovated. The recliner in our room was a bit beat up, but we weren't there to sit on a chair in our hotel room.
I wasn't expecting anything fancy for the price, but whichever reviewer posted on google that it was like paying to stay in a homeless shelter was right on the money. It was nasty, sketchy. The only bonus is they allow dogs but I spent the whole time scared of what my dogs might find in that junk heap.
Super nice reception staff. The friendliest woman helped warm my Ramen noodle soup bowl in the office microwave at 2am and then escorted me to my room. Complimentary breakfast. TV didn't work, hairdryer didn't work, no conditioner, no complementary water, no elevator to second floor, no microwave, no refrigerator, no carpeting hence super slippery floors and dusty room. Management refused to comp or discount my incredibly brief stay of just 8 hours.
The room was simple and clean. The staff was friendly and helpful and the price was right. Lots of cigarette butts outside despite the receptacle provided. That's on some rude guests but a sign or two might help.
The staff was very friendly The biggest problem was the HVAC unit in the room. The mechanicals were so noisy that I was awakened every time the unit went on. It sounded very very dated. Another issue were the dust mites that got my allergies going. This was not unexpected. Overall, the hotel was an inexpensive place to rest my head that is need of an update. In a pinch it would do.
It was a good value for the money, conveniently located and had a surprisingly good little breakfast for such a small hotel. Suggest that you advertise Free Wi-Fi because we almost cancelled our reservation because nowhere was that listed! The fact that the hotel was under renovation and had no hot water-rather inconvenient!
Everything was great! Great value and perfect location to visit the SUNY New Paltz University!
clean breakfast included close to New Paltz Village without being too close easy access to main highways Entrance is easy to miss on Terwillinger Street
Close to dining. Bath, while small , was updated. Owner was surly. The place is old. Heat was broken, a space heater was provided. Seemed to be primarily a welfare motel ...
simple clean room Owner came in the morning and yelled at us for using both beds in the room and asked for more money. Apparently we only paid for a room with one bed, but her husband gave us a room with two, so we (2 friends) slept in separate beds. Inappropriate and rude. Management shouldn't come in demanding money for their mistake.