Collection O Ssr Royal Suites

The hotel offers parking facilities for your convenience.

The hotel provides complimentary breakfast for a delightful start to your day.

Guests have enjoyed comfortable beds during their stay at the hotel.

Some guests have mentioned that the cleanliness could be improved, but the hotel is committed to ensuring a clean and pleasant environment for all guests.

While some guests have had concerns about customer service, the hotel is dedicated to providing a positive and accommodating experience for all visitors.

Some guests reported issues with room availability despite having a confirmed booking. It's advisable to confirm room availability directly with the hotel before arrival.

Several guests mentioned discrepancies between the online booking price and the amount demanded at check-in. It's recommended to clarify the total cost and any additional charges before confirming the booking.

Guests have experienced issues with breakfast not being provided despite it being listed as an amenity. It's advisable to confirm the inclusion of breakfast at the time of booking.

Guests reported poor room maintenance and were asked to pay extra at the reception. It's recommended to inspect the room before finalizing the check-in and address any maintenance concerns with the staff.

Multiple reviews highlighted instances of unprofessional and unhelpful staff. Guests may want to manage their expectations regarding staff service and be prepared to address any issues with the management if necessary.

Some guests encountered mosquitoes in their rooms and faced challenges in obtaining basic amenities like water and mosquito coils. It's advisable to come prepared with mosquito repellent and to address any related concerns with the hotel staff promptly.

Guests reported discrepancies between the prices mentioned on booking websites and the amount demanded at the hotel. It's recommended to keep documentation of the booking and to address any price-related issues with the hotel management.

Several guests expressed dissatisfaction with the cleanliness of the rooms and common areas. It's advisable to set cleanliness expectations accordingly and to address any concerns with the hotel staff.

Some guests faced challenges with the contact information provided by booking platforms. It's advisable to verify the contact details and booking references directly with the hotel to avoid any confusion.

Guests have raised concerns about the overall value for money. It's recommended to carefully assess the amenities and services offered in relation to the price before making a booking decision.