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Very homely Nothing
We enjoyed our stay, the room was a good size and decorated in a modern style with everything you need. the complementary bottles of water and the room fan were very welcome as it was a hot day. Staff were friendly and efficient.
very comfortable room. very friendly staff
Large comfortable bedroom, very good dinner and staff welcoming. Well located just half a mile from main A303 this is a good place to stop off for the night.
Friendly and efficient staff. Good food Bar area was a little cramped. Obviously owner sacrificed bar for restaurant space.
Large rooms full of character, open fires in the bar.
Great stay for Yeovilton Airday. Will stay again if we come down again. Food great, great staff.
Tiny old hotel with a fair price and quality are in correct proportions. Xxx
Excellent value. We had a very pleasant room, big TV and nice bathroom. The breakfast was very good indeed served by most helpful and efficient staff. It's on our list to visit again.
The bed was extremely comfortable and the bathroom was very well appointed and very clean with a good supply of hot water. The breakfast was excellent and the service was good too. Also I found the parking arrangements most suitable. I could not fault the hotel, staff or facilities.
The food was excellent and very good prices, nice size room car park a little small, a little more care with cleaning would be good, but this would not stop us staying again.
Rooms very dated and very cold bar area seats dirty and ripped restaurant too cold to eat in
Very nice hotel, very friendly and helpful staff (front desk and breakfast waitress in particular). Great breakfast. Great value for money, would definitely return.
convienient central n/a
Friendly staff, great feel. Close to centre of town. Good food and drink. Room was a little grubby (peeling paint on ceiling, large crack around base of shower, broken guards round radiators.
No one offered to carry up my bags, I did not ask.
friendly staff it was tired and in need of refurbishment
Friendly staff Disappointed with the cooked breakfast
room was not clean, old firniture, bed was not comfortable, light in the room was not enough, and room was smelly.
Hotel was fine, situation was perfect, the food in the restaurant was fine, hugh portions, breakfast grear No
Good location, very friendly staff, great value for money.
Friendly staff and a central location.
The friendly attitude from both reception and bar staff The bed had a big dip in the middle
Central location, excellent breakfast, friendly staff
Only stayed one night. Were offered a free drink each in the bar, but it was too noisy for us. The bedroom could not be desribed as spacious - definitely small. There was no suitcase stand and nowhere to put one. Had to go outside to get to the restaurant. OK in dry weather, but not so good in cold, wet weather. People were smoking at the bar while we had breakfast. One young lady was very pleasant and seemed to be working very hard keeping up with the breakfast trade.
easy access to town centre reception seemed to be closed alot of the time
Food was good quality Paid more booking on line than the advertised price at the hotel. Room was very basic and small when I found the hotel via yell.com the contact number was wrong so I could only book on line with yell
The location was excellent for the town of Yeovil. Just one street away from all the major shops and sights. The room was up 36 steps (no lift), it was very shabby and the curtains did not close properly. The bed was unbearably creaky and uncomfortable. We had to go and buy toilet paper!
a free beer needs more carparking
The room was clean very modern and the shower was one ofthe best i have used, the staff were friendly courteous & polite The only thing that i would say is regarding the continental breakfast i felt as if the quantity of what i ate was being monitored somewhat felt discouraged from eating everything that i may have wanted, although the breakfast itself was great with a choice of home made museli, croissants, & pain au chocolat, cereals & yoghurt
There was a generally good vibe about the place. Very pretty It didn't have a full length mirror! Essential.
quiet good eating place parking and getting around to the front door hard beds
Good TV, free WiFi, hot chocolate sachets & biscuits as well as tea & coffee provided in the room, excellent evening meal in nice dining room/bar, nice continental breakfast with home-made muesli. Friendly & welcoming staff. Felt fine as woman on my own. Room quite small, nice big powerful shower but no bath, single bed, quite hard mattress.
Excellent shower pressure and town centre location very long loud and noisy council bin collection during the night/very early morning
Nice room and bathroom, friendly staff
Very good room - comfortable and well presented. Lunch was excellent! The continental Breakfast was poor - no choice - not in keeping withn the rest of the Green Room
Easy access thro rear door to car park for bringing in luggage.Good choice on menu. Decent wine list for matching the food on offer. Very helpful staff (googled a destination for me and printed off a copy). No complaints.
hotel was clean and in good order.staff friendly. small room
Single room small but very well fitted and immaculate. Fine for one or two nights. Excellent continental breakfast with fresh fruit salad.
Friendly staff, great atmosphere in the bar, good to find somewhere with a true family room - 1 double 2 singles - at reasonable price Shower could do with a bit more pressure
Very good food
A clean and tidy value for money hotel with friendly helpful staff
the hotel was idealy situated for my needs not much heat in the shalley
The hotel was selected because of its location, but all the staff/owners were particularly friendly and courteous. The only problem encountered was the lack of a hair drier, or reference to one in the hotel guide. The hardwood flooring in the bar area made it particularly noisy.
Wonderful and friendly staff....made welcome from first arrival until departure. Evening meal of a mixed grill was outstanding. Room clean and tidy. Highly recommend the Preston Hotel.
pleasant staff shower did not work very well
Food was excellent i'd go there again just to eat there again. staff were really friendly and room was spotless. Shower in room was not too good, took ages to get warm and was only a trickle
The friendlyness of the staff The Hotel is in the middle of a major refurbishment
A very convenient welcoming & picturesque hotel
Friendly staff and the new landlord (only 5 weeks) is obviously working hard to improve the standard of this Inn. The food was excellent with a good choice, service was good and we felt that we had value for money. As there is going to be some refurbishment we will be interested to visit again in a year's time.
Hotel was excellent and the staff and owner were very professional and friendly. There is room for refurbishment of some areas and the very recent new owner is very aware of this and knows what is required to make this into an exceptional place to stay. We loved it and will definitely return
Food and welcome good location excellent Room was small and very hot
Room was very good, staff very friendly and breakfast was excellent. would have no hesitation in recommending this pub to anybody. everything good.
The location was peaceful, staff were excellent and the evening meal was amazing. The owner had only been there 6 weeks and was clearly taking stock and planning what needs to be improved moving forward. NA
Rooms were lovely and clean good powerful shower nice big tv Noisy room as on busy room but after complaining we were moved for our 2nd night
Very convenient for town. none.
The size of the family room was good, the cleanliness was good, and having breakfast in our room was convenient. It was convenient for our purposes, but if I was on holiday I would have preferred to have a breakfast room. Also the parking was a bit inconvenient.
Location close to towncenter small room and breakfast in to small room
Free Wi-Fi There was no hot water in the mornings.The heaters are not working properly.
Very good value, good clean room.
It was very clean with sheets / towels changed everyday. Great location near city centre. Staff friendly & helpful. Good Wi-Fi No wardrobe but coped ok. Breakfast could be better (I've seen worse!). Cabs sometimes had problems parking outside for pick ups due to parking restrictions. ooms have no phones!
Good staff high standard room appearance and space. No room to room phone, Radiators weren't on and it was cold. Shaver point and bathroom mirror light had no power.
Clean tidy room and hotel. Centrally located. Small room. No secure parking.
Nice clean room, with flat screen tv and good size bed Toilet didn't flush, not just in my room, but also my friends room. This was reported, but still didn't work. Breakfast only available as a tray delivered to your room.
Always a warm welcome, rooms comfortable, excellent food. Occasionally delays at the bar or restaurant - bottle neck of only a few staff on duty.
The staff were welcoming, attentive and the food was lovely - happy to cater for kids. The accomodation was ground floor and was actually two rooms without a door ideal for the children. Motor museum, air museum very close by and longleat (fantastic place to visit) only 30 mins away. Will stay here again.
Convenience,clean and staff were good ironong board in room Double bed and no digital tv was there a hairdryer
Restaurant for dinner and breakfast very good variety and quality..Pleasant outlook and grounds to rear of hotel Unsatisfactory state of room on arrival
Beautiful rooms and facilities No late bar
Good location, lovely breakfast. The room wasn't cleaned properly during our stay - ie the bed was made but no hoovering, sink not cleaned etc.
facility is quite modern. Staff very helpful
Quick reaction from the staff to correct a problem when one happened even to the extent of changing rooms First room wasn't prepared correctly, tv wasn't working, and welcome tray was dirty with partly used biscuit pack.
There was nothing favourable abut the room There was vertle righty lit
The food was good
Friendliness of proprieter his family and staff.
Good choice value and quality in the resteraunt, And nice pub enviroment. Lack of Table Lamps in the room, The main lighting was very harsh and tended to give you headache after a couple of hours.
The split level room gave great views over Somerset. The breakfasts were great. The pond atrracted some intesting characters on Sunday morning. The location is great to visit National trust properties.
The building work has turned the exterior of the hotel into a building site.
clean, staff were friendly , food was excellent
The quietness of the accommodation in a chalet in the garden away from the noise of the pub or road Restaurant service could have been better but maybe they were short-staffed so used plates were not cleared at dinner or at breakfast. We waited 20 mins after main course but were not asked if we wanted a dessert, so returned to our room
too much butter used in cookin the breakfast.
the staff were very friendly and helpful. this hotel is far more welcoming than many i have stayed at.
The food, although a majority of people may like fancy cooking, good fresh home cooking with local fare would have suited me better. Also the service at mealtimes I found extremely slow
Small touches like fresh milk for tea were welcome, the staff were very helpful and the bedrooms very comfortable. On the first morning some of the fruit at breakfast was beginning to turn mouldy, the bathroom ws slightly worn looking (but this is yet to be renovated by the fairly new owner).
Nice staff. Pleasant but smallish room with selection of beverages and good quality toiletries - unfortunately hotel was full or we would have been automatically upgraded by the owner. Good central location for touring. Food was excellent but a little pricey. Black pudding at breakfast was the best we ever tasted.
made to feel valued and welcome, chef made me a special vegetarian meal as i wasnt able to eat what was on the menu and it was delicious as was all the food.
The staff and food were excellent. It was quiet. There was nothing to dislike.
Friendly host; comfortable attic room - interesting space and decent- sized bathroom. No dogs allowed. Nothing really - wine and food not yet sufficiently geared to vegetarians
Friendliness of the staff who were there - two of them I think! Poor welcome - nobody on reception and heating not working at first in room.
We enjoyed our stay at the Ash Hotel - the room was comfortable and the food was good
Quiet location, attentive staff, excellent food. Nothing
A very classy small hotel. Great personal service from the owner and indeed all his staff. Food was excellent and overall a very enjoyable and "chilling" experience. Will definately visit again None