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Rooms very dated and very cold bar area seats dirty and ripped restaurant too cold to eat in
friendly staff it was tired and in need of refurbishment
The bed was extremely comfortable and the bathroom was very well appointed and very clean with a good supply of hot water. The breakfast was excellent and the service was good too. Also I found the parking arrangements most suitable. I could not fault the hotel, staff or facilities.
No one offered to carry up my bags, I did not ask.
Very nice hotel, very friendly and helpful staff (front desk and breakfast waitress in particular). Great breakfast. Great value for money, would definitely return.
room was not clean, old firniture, bed was not comfortable, light in the room was not enough, and room was smelly.
The food was excellent and very good prices, nice size room car park a little small, a little more care with cleaning would be good, but this would not stop us staying again.
Friendly staff Disappointed with the cooked breakfast
Friendly staff, great feel. Close to centre of town. Good food and drink. Room was a little grubby (peeling paint on ceiling, large crack around base of shower, broken guards round radiators.
convienient central n/a
The friendly attitude from both reception and bar staff The bed had a big dip in the middle
a free beer needs more carparking
Hotel was fine, situation was perfect, the food in the restaurant was fine, hugh portions, breakfast grear No
Central location, excellent breakfast, friendly staff
Food was good quality Paid more booking on line than the advertised price at the hotel. Room was very basic and small when I found the hotel via yell.com the contact number was wrong so I could only book on line with yell
Friendly staff and a central location.
Only stayed one night. Were offered a free drink each in the bar, but it was too noisy for us. The bedroom could not be desribed as spacious - definitely small. There was no suitcase stand and nowhere to put one. Had to go outside to get to the restaurant. OK in dry weather, but not so good in cold, wet weather. People were smoking at the bar while we had breakfast. One young lady was very pleasant and seemed to be working very hard keeping up with the breakfast trade.
The location was excellent for the town of Yeovil. Just one street away from all the major shops and sights. The room was up 36 steps (no lift), it was very shabby and the curtains did not close properly. The bed was unbearably creaky and uncomfortable. We had to go and buy toilet paper!
Good location, very friendly staff, great value for money.
easy access to town centre reception seemed to be closed alot of the time
There was a generally good vibe about the place. Very pretty It didn't have a full length mirror! Essential.
quiet good eating place parking and getting around to the front door hard beds
The room was clean very modern and the shower was one ofthe best i have used, the staff were friendly courteous & polite The only thing that i would say is regarding the continental breakfast i felt as if the quantity of what i ate was being monitored somewhat felt discouraged from eating everything that i may have wanted, although the breakfast itself was great with a choice of home made museli, croissants, & pain au chocolat, cereals & yoghurt
Easy access thro rear door to car park for bringing in luggage.Good choice on menu. Decent wine list for matching the food on offer. Very helpful staff (googled a destination for me and printed off a copy). No complaints.
Nice room and bathroom, friendly staff
Single room small but very well fitted and immaculate. Fine for one or two nights. Excellent continental breakfast with fresh fruit salad.
Excellent shower pressure and town centre location very long loud and noisy council bin collection during the night/very early morning
Good TV, free WiFi, hot chocolate sachets & biscuits as well as tea & coffee provided in the room, excellent evening meal in nice dining room/bar, nice continental breakfast with home-made muesli. Friendly & welcoming staff. Felt fine as woman on my own. Room quite small, nice big powerful shower but no bath, single bed, quite hard mattress.
hotel was clean and in good order.staff friendly. small room
Very good room - comfortable and well presented. Lunch was excellent! The continental Breakfast was poor - no choice - not in keeping withn the rest of the Green Room
Wonderful and friendly staff....made welcome from first arrival until departure. Evening meal of a mixed grill was outstanding. Room clean and tidy. Highly recommend the Preston Hotel.
A clean and tidy value for money hotel with friendly helpful staff
Very good food
Food was excellent i'd go there again just to eat there again. staff were really friendly and room was spotless. Shower in room was not too good, took ages to get warm and was only a trickle
The hotel was selected because of its location, but all the staff/owners were particularly friendly and courteous. The only problem encountered was the lack of a hair drier, or reference to one in the hotel guide. The hardwood flooring in the bar area made it particularly noisy.
Friendly staff, great atmosphere in the bar, good to find somewhere with a true family room - 1 double 2 singles - at reasonable price Shower could do with a bit more pressure
the hotel was idealy situated for my needs not much heat in the shalley
pleasant staff shower did not work very well
The friendlyness of the staff The Hotel is in the middle of a major refurbishment
Friendly staff and the new landlord (only 5 weeks) is obviously working hard to improve the standard of this Inn. The food was excellent with a good choice, service was good and we felt that we had value for money. As there is going to be some refurbishment we will be interested to visit again in a year's time.
A very convenient welcoming & picturesque hotel
Hotel was excellent and the staff and owner were very professional and friendly. There is room for refurbishment of some areas and the very recent new owner is very aware of this and knows what is required to make this into an exceptional place to stay. We loved it and will definitely return
Room was very good, staff very friendly and breakfast was excellent. would have no hesitation in recommending this pub to anybody. everything good.
Food and welcome good location excellent Room was small and very hot
The location was peaceful, staff were excellent and the evening meal was amazing. The owner had only been there 6 weeks and was clearly taking stock and planning what needs to be improved moving forward. NA
Very convenient for town. none.
Location close to towncenter small room and breakfast in to small room
Good staff high standard room appearance and space. No room to room phone, Radiators weren't on and it was cold. Shaver point and bathroom mirror light had no power.
Free Wi-Fi There was no hot water in the mornings.The heaters are not working properly.
Very good value, good clean room.
It was very clean with sheets / towels changed everyday. Great location near city centre. Staff friendly & helpful. Good Wi-Fi No wardrobe but coped ok. Breakfast could be better (I've seen worse!). Cabs sometimes had problems parking outside for pick ups due to parking restrictions. ooms have no phones!
Rooms were lovely and clean good powerful shower nice big tv Noisy room as on busy room but after complaining we were moved for our 2nd night
Clean tidy room and hotel. Centrally located. Small room. No secure parking.
Nice clean room, with flat screen tv and good size bed Toilet didn't flush, not just in my room, but also my friends room. This was reported, but still didn't work. Breakfast only available as a tray delivered to your room.
The size of the family room was good, the cleanliness was good, and having breakfast in our room was convenient. It was convenient for our purposes, but if I was on holiday I would have preferred to have a breakfast room. Also the parking was a bit inconvenient.
Every effort was made to make the stay as comfortable as possible. We are used to good international hotels but needed a place to stay in this location and were pleasantly surprised by the care and attention to detail, the welcome and and, of course, the excellent value.
An excellent stay, wonderful service and a fabulous breakfast None
Wonderful attention to detail Helpful staff Staff almost too helpful, if that is possible
A very nice place to stop, lovely village ,with history No complaints
The Hotel was excelent in both value and quality. We were greated at the car and our luggage was carried in and then the quality of service just got better.
Very friendly host - excellent room - charming facility and location - very good breakfast.
Comfort, service, choice of breakfast foods - all excellent. Nothing was too much trouble.
Wonderful service, brilliant room, excellent breakfast and wireless internet was a bonus.
Very welcoming place, extremely helpful host, nice and cosy room withcomfortable bed. To us it was an excellent break on the way to Cornwall.
Very attentive staff, lovely room, great breakfast, nice location None
The quietness of the accommodation in a chalet in the garden away from the noise of the pub or road Restaurant service could have been better but maybe they were short-staffed so used plates were not cleared at dinner or at breakfast. We waited 20 mins after main course but were not asked if we wanted a dessert, so returned to our room
Good choice value and quality in the resteraunt, And nice pub enviroment. Lack of Table Lamps in the room, The main lighting was very harsh and tended to give you headache after a couple of hours.
The split level room gave great views over Somerset. The breakfasts were great. The pond atrracted some intesting characters on Sunday morning. The location is great to visit National trust properties.
too much butter used in cookin the breakfast.
Friendliness of proprieter his family and staff.
The food was good
clean, staff were friendly , food was excellent
The building work has turned the exterior of the hotel into a building site.
the staff were very friendly and helpful. this hotel is far more welcoming than many i have stayed at.
Good service, good food and drink,good atmospere in bar/restaurant. Central heating in room was not working but an electric radiator was included and the room temperature was ok. The electric shower did not function correctly and was either too hot or luke warm. Both were reported on checking out.
Large comfy rooms,great staff (Patrick and Claire are amazing hosts),Great food,beautiful village,dog friendly Leaving!
It really is a c15 inn as advertised! Lovely atmosphere in bar, food superb, though service a bit slow on last night (table booked for 8pm, main course not brought till gone 9. Didn't expect to be served breakfast by the Head Chef on first morning! Very clean and tidy throughout. Bowl of mini chocolate Easter eggs in bar a very moorish touch. Hobgoblin and Black Sheep on draught - cider didn't stand a chance! Leaflet in room with history of East Coker and 2 very easy 4mile walks - did them both. Masher thing on loo a bit noisy.
Excellent food, lovely room.
A beautiful, quiet, friendly old pub. Staff was welcoming. Food was excellent. Our family ensuite was lovely. Comfortable beds, crisp sheets, big fluffy towels, even a cafetiere for our coffee! Plenty of footpaths for walking our dog. Can't think of one!
Wonderful location, beautiful Building and Bar. Excellent quality Breakfast, perhaps the best that I have ever had. Quiet and Friendly. Our Toilet was noisy, making a Shredding sound every hour or so. Breakfast service was slightly slow.
There was nothing favourable abut the room There was vertle righty lit
Beautiful rooms and facilities No late bar
facility is quite modern. Staff very helpful
Restaurant for dinner and breakfast very good variety and quality..Pleasant outlook and grounds to rear of hotel Unsatisfactory state of room on arrival
Convenience,clean and staff were good ironong board in room Double bed and no digital tv was there a hairdryer
Always a warm welcome, rooms comfortable, excellent food. Occasionally delays at the bar or restaurant - bottle neck of only a few staff on duty.
Quick reaction from the staff to correct a problem when one happened even to the extent of changing rooms First room wasn't prepared correctly, tv wasn't working, and welcome tray was dirty with partly used biscuit pack.
The staff were welcoming, attentive and the food was lovely - happy to cater for kids. The accomodation was ground floor and was actually two rooms without a door ideal for the children. Motor museum, air museum very close by and longleat (fantastic place to visit) only 30 mins away. Will stay here again.
Good location, lovely breakfast. The room wasn't cleaned properly during our stay - ie the bed was made but no hoovering, sink not cleaned etc.