First there was no one at the front desk, after ringing a bell and waiting they tried telling us we had no reservation. When I showed my late check in reservation they said we would have a room in 20 minutes. We sat in the car while they 'cleaned the room' in less than 10 minutes. They went into the room with no sheets, towels or vacuum. We were escourted to our room and were left with no key. This was the filthiest room I have ever been in. There was dirty and hair all over the bathroom floor and in the shower. The shower was filled with mold and mildew. I had to ask for towels, there was no soap or cups. There was garbage all under the bed. They insisted the sheets had been changed earlier in the day when the previous people checked out. When I pulled the sheets back, the matress pad was all stained. Unfortunately because of the hour and being in the middle of nowhere, we had no alternative but to spend the night. In the morning at 8:30 I went to tell them we were checking out, there are no one at the front desk again. So I rang the bell and waited. A man stuck his head out of a back room without a shirt on and it was clear he had been sleeping. There was no continential breakfast which was to be included, not that I would have eaten anything they provided.
Cons: Most disgusting room I have ever been in. The bathrooms were filthy with hair in the shower and on floors, no soap or cups, room was not vacuumed with garbage under the bed. I don't believe the sheets were changed. There was no continental breakfast.
Pros: The heat worked and was controlled from the room. The cheapest possible option.
Cons: Room wasn't clean. No food or coffee in the morning. Lots of ways for bugs to get into the room.
Cons: The bullet hole in the window was different. It needs updates.
Pros: The Hotel was reasonably close to the Glimmerglass Festival.
Cons: The condition of the room was pretty poor. The room smelled absoluitely awful; we bought an air freshener to try reduce the odor. The shower doors were impossible to move without coming off the track. The cold water line wasn't connected to the sink.
Conveniently located off of I-90 E, we are located less than 2 miles from the Doty's Golf Course. Enjoy a trip to the Utica Zoo. We offer free Wi-Fi in all guest rooms.