Located in the heart of downtown Indianapolis, the city's top attractions surround the hotel. A skywalk connects guests to Circle Centre Mall for upscale restaurants, shopping, and nightlife, while the roar of Lucas Oil Stadium is just steps away. Our on-site event staff and 39,000 square feet of meeting space allow you complete flexibility in planning your event. The adjoining Indiana Convention Center offers an additional 750,000 square-feet of space for gatherings of all shapes and sizes. An incredibly restful stay begins with our world-renowned Heavenly® Bed. Additional amenities range from a 32-inch flat panel TV to High Speed Internet Access, ensuring a peaceful, relaxing and productive experience from start to finish.
Convenient with helpful staff. Very nice rooms. Great having a starbucks in lobby.
The restaurant in the hotel was a pseudo-high-end steak place, not good for travelling with kids.
The evening before checkout, I decided to go through all of my accounts and count my money (as I do every evening before going to bed). When I checked the account linked to the debit card that was used to book my room, I noticed several hundred dollars worth of charges (one of which was exactly $300 even). Altogether, I was charged approximately $800 more than what the room costs for the weekend. Such a minuscule theft for the amount of business they've now lost-all of my employees are strictly forbidden to stay at any Westin hotel for as long as I live and my friends/family members will be strongly encouraged to stay elsewhere as well.
Staff was friendly, fitness facility was very nice
Hotel was dated and not as clean as I would have liked
I've stayed in downtown Indy quite a bit, and the Westin is by far my favorite of the nice hotels I've stayed at. They consistently do things better than other hotels, and I am often caught off guard by all the little amenities they offer.
I couldn't find the pool. There's no clear indication/direction. If you've stayed at this Westin, you know what I'm talking about.
The hotel room was very clean and nice. The bed was comfortable and the location is great.
The room wasn't ready, the floor level was incorrect, and the courtesy call to tell us when our room was ready, never happened. I could of missed my event that I came into town for, if I didn't take my luggage back to my car and not wait around on the room to be ready. The whole lobby was full of unhappy customers.
Bed was very comfortable...but not enough pillows
Found Bed bug in my bedding not on top of bed but under the comforter...television was too small to be seen from far side of the king size bed ....feng shui not good ....sofa perpendicular to media so only could be used to pile coats and luggage on. Heat kicked on and off incessantly and had to adjust the volume on the tv to compensate too loud or not loud enough. Overall ...do not feel like it was worth the money..have had better ammenities in Choice Hotels for half the price....bigger tv ...placed centrally in the room ....bigger fridge AND a microwave and continental breakfast buffet.
Clean, nice room, great shower, and good location
Bed was great.
Dirty room, bathroom.
NO EASY CHAIR OR RECLINER IN ROOM. ONLY A BED AND A DESK CHAIR
Bar on 2nd floor much too small. Stayed on Club Floor. Not impressed with club bar (bar not open after game).
location, employees, fast elevators, very comfortable bed, rain type shower head, restaurant and bar in the hotel, indoor walkway to mall and other buildings.
air conditioning system wasn't working correctly while we were there. Took two calls down to get someone to come look at it. When they did come up, the fix was to run it down to 65 degrees on the thermostat to get it to cool. The system kept kicking on and off keeping my wife awake. I fixed that by turning the fan on continuous. I think they were having climate control issues all weekend. They gave us a free movie to make up for it though.
Loved the heavenly bed and Heavenly shower.
Booked hotel stay through bookings.com. Very inflexible and I did not get a great rate compared the the others I traveled with. I will not use that service again. I was not allowed early check in due the the fact my reversation was through bookings.com. I suggest to keep the reputation to its high standards you stop allowing reservations to be made with with service
The staff is very polite and helpful. The location is very close to downtown but you're not right on top of it, which is a great thing!!
Fee wifi guys! Loved my stay but if I'm paying premium prices for the hotel room I should get free wifi!