The Westin Indianapolis

I loved the location of the hotel and the connection to the skywalk. The room was tastefully updated and I loved the bathroom mirror with the soft white light surrounding the mirror frame.

The walls were way too thin. I could hear everything, and I mean everything, going on in the next room (even with the TV turned on). There was also a sewer odor in the hallway, and smelled the strongest near the elevators.

Staff was very helpful with anything we needed and all had good positive attitudes. Rooms were very clean and nice.

The rooms have just been renovated with very sleek, modern furniture. I loved the king-sized bed and the lighting in the headboard.

It was 4 degrees and the hotel was a LITTLE further from Bankers Life Fieldhouse than we would have liked. If the weather had been better, it would not have been a problem at all.

location

had construction going on directly above our room got nooo sleep no breakfast of any sort

The staff & valet were ultra polite and helpful.

I was misled about valet parking being part of the hotel cost.it is NOT.Its an extra $45 (I think). Plus their is no free breakfast included whatsoever.

The room was nice

The pool was shut down.and the mini drink/snack bar was accessible to toddlers. was a pain

The price/value for the room we had. There weren't amenities above and beyond like some other 4 star hotels that I stayed at -- so the price we paid made up for that. We stayed in a newly renovated room/floor. Very clean/very comfortable!

The pool was closed for renovation which wasn't a satisfier to our children but is understandable. Starbucks in hotel was very slow to make orders in the am so lines were very long! Hotel bar closed at 11 pm on Saturday and the bartender wasnt friendly.

Location

I don't think this was a 4 star hotel...maybe 3 star would be appropriate.

Connected to the convention center we were there for a Jamfest National Cheerleading and we didn't have to go outside. It was very cold. Staff was great.