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|"staff very friendly and helpful."||(in 58 reviews)|
|"The bed was very comfortable!"||(in 31 reviews)|
|"Great room and view!"||(in 44 reviews)|
|"Expensive Parking uncomfortable pillows"||(in 45 reviews)|
|"Bathroom was too small."||(in 11 reviews)|
|"Mirror was dirty in my room."||(in 28 reviews)|
Time of year
Show reviews that mention
|staff was friendly||in 119 reviews|
|clean room||in 108 reviews|
|parking was expensive||in 108 reviews|
|great location||in 75 reviews|
|comfortable bed||in 62 reviews|
|location and room||in 56 reviews|
|hotel is nice||in 52 reviews|
|bathroom was small||in 24 reviews|
|downtown indy||in 23 reviews|
|hot tub||in 20 reviews|
|room service||in 19 reviews|
|clean and friendly||in 3 reviews|
|connected to the convention center||in 3 reviews|
|lucas oil||in 1 review|
Nice stay friendly staff.
RUDEST STAFF EVER
Heavenly bed, as usual
The staff was so nasty. Ms. Morales was disrespectful and ambivalent to the customer experience.
No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.
Yummy oatmeal, poor service
The food, particularly the oatmeal, was very good. Also, the room service and front desk staff were friendly and helpful.
We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower
Staff was excellent and very helpful
The Westin Indianapolis is located in the heart of downtown Indianapolis and top attractions surround the hotel. A convenient skywalk connects guests to the Convention Center, Circle Centre Mall to nearby restaurants, shopping, and nightlife. The Lucas Oil Stadium is within walking distance, as is the Indianapolis Zoo. Banker’s Life Fieldhouse is close by for concert goers. Indianapolis International Airport is close by, only 8 miles from the hotel.
The Westin Indianapolis offers travelers 575 guestrooms feature their world-renowned Heavenly® Bed. Guests can enjoy the Heavenly® Bath for a spa-like shower experience. The hotel has traditional, deluxe, club level, king plaza, and executive rooms.
All rooms include large windows, contemporary art and furnishings, and additional amenities range from a 55-inch LG HD TV to high speed internet access. Amenities include shower/tub combination, a desk with ergonomic chair, mini-refrigerator, coffee maker/tea service, a robe, iron and board, a sofa, and a chair.
It offers upgraded presidential and governors’ suites. Its Presidential Suite includes a Murphy/wall bed, a sofa bed, 2 bathrooms, and table with seating for 8.
Property features include a heated indoor pool, a whirlpool, a fitness studio and workroom.
American Nourish is open for breakfast, lunch, and dinner at the hotel. Guests can enjoy 24-hour room service, and also a sundry/convenience store is available. The Westin has a bar and a lounge for guests.
The Westin Indianapolis offers business meeting and conference space, along with offering wedding venues. The Westin Indianapolis is the perfect stay for the leisurely and business travelers in the downtown Indianapolis area.
based on 1,838 reviews
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Most Popular Landmarks
- Indiana Convention Center 332 yd
- Soldiers and Sailors Monument 366 yd
- Monument Circle 368 yd
- Eiteljorg Museum 0.3 mi
- Conseco Fieldhouse 0.3 mi
- NCAA Hall of Champions 0.4 mi