The Westin Indianapolis

The Westin Indianapolis

8.6
Excellent

Based on 2,845 reviews
 
50 South Capitol Avenue, Indianapolis, IN 46204, United States
  +1 317 262 8100
The Westin Indianapolis - Indianapolis, IN
Check-in
Check-out
Compare vs. KAYAK |
Priceline $104
Booking.com $120
Hotels.com $121
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per night
Booking.com
per night
Hotels.com
per night

Rooms

Check-in
Check-out

Deluxe Rooms

$179+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$179 per night
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Unknown
$183 per night
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Unknown
$199 per night
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Unknown
$258 per night
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Unknown
$283 per night
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Unknown
$306 per night
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Unknown
$344 per night
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Unknown
$365 per night
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Unknown
$365 per night

Traditional Rooms

$121+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$121 per night
IMAGE
King bed
$127 per night
IMAGE
King bed
$127 per night
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Double bed
$127 per night
IMAGE
King bed
$128 per night
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Double bed
$131 per night
IMAGE
King bed
$148 per night
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Double bed
$163 per night
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Double bed
$181 per night
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King bed
$210 per night
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Double bed
$221 per night
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King bed
$323 per night
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Double bed
$325 per night
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King bed
$373 per night
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Double bed
$385 per night

Standard Rooms

$104+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$104 per night

King Rooms

$127+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$127 per night
IMAGE
Unknown
$150 per night
IMAGE
Unknown
$202 per night
IMAGE
King bed
$209 per night
IMAGE
King bed
$222 per night
IMAGE
Unknown
$233 per night
IMAGE
Unknown
$236 per night
IMAGE
Unknown
$313 per night
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Unknown
$414 per night

Double Rooms

$120+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$120 per night
IMAGE
Double bed
$131 per night
IMAGE
Unknown
$146 per night
IMAGE
Unknown
$171 per night
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Unknown
$174 per night
IMAGE
Unknown
$174 per night
IMAGE
Double bed
$175 per night
IMAGE
Unknown
$207 per night

Executive Rooms

$260+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$260 per night
IMAGE
King bed
$275 per night
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King bed
$301 per night
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Unknown
$306 per night
IMAGE
Unknown
$344 per night
IMAGE
Double bed
$350 per night
IMAGE
King bed
$365 per night
IMAGE
Unknown
$373 per night
IMAGE
Unknown
$391 per night
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Unknown
$594 per night

Reviews

Pros

Cons

Traveler rating

544
204
77
24
28

Time of year

Traveler type

Show reviews that mention

+
convention center
oil stadium
downtown indy
parking was expensive
great location
starbucks in the lobby
parking and the location
star hotel
room was clean
hot tub
friendly staff
room was nice
great hotel
distance to anywhere downtown
bed was comfortable
continental breakfast
  • Okay
    Mar 2017
    4.2

    Disappointed

    Location

    No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.

  • Okay
    Mar 2017
    5.7

    Yummy oatmeal, poor service

    The food, particularly the oatmeal, was very good. Also, the room service and front desk staff were friendly and helpful.

    We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower

  • Excellent
    Mar 2017
    10.0

    Staff was excellent and very helpful

    Parking prices

  • Good
    Jan 2017
    6.5

    Bizarre Experience!

    We were given the keys to an occupied room, which turned out to be an NFL player, then left in the hallway for an hour while the hotel tried to figure out where to put us. They told us the hotel was empty from New Year's Eve the night before but seemed to have booked the only two customers to the same suite! No apologies whatsoever from the manager of the hotel after the hour and a half inconvenience of looking at three rooms before finally getting to what we paid for. We were given a credit to the hotel restaurant and when we tried to use it the bartender told us to pay the tab and the front desk would reimburse us the next day. Thought it was weird but had somewhere to be so I paid the tab. Needless to say, we didn't get a dime back of the "credit" we were supposed to receive, instead we spent $70 on a restaurant we weren't planning to go to. The customer service we experienced for a Westin was unbelievable and they did nothing to make up for all the issues. Will never stay here again.

  • Good
    Dec 2016
    8.0

    Almost perfect

    Love that The Westin is pet friendly, but no dog NRD or bowls this time. Tight fit on double beds.

  • Good
    Oct 2016
    8.0

    The Westin Indianapolis: a rating

    The view from our room was of downtown and from the 13th floor pretty incredible. Everything we needed was within walking distance which for us was wonderful.

    For the cost of the room, tacking on a fee for wifi seemed much. Being in this hotel for business made conducting business difficult and the computers in the lobby were no help. I feel a bit like I paid for more than what I got out of staying in this hotel; beautiful, but pricey.

  • Excellent
    Oct 2016
    10.0

    They upgraded us for free since it was our anniversary which was so gracious and nice!

  • Good
    Aug 2016
    6.5

    the renovation finishes we not up to par, everything was sloppily done. our roon overlooked a nasty rooftop. we had to pay an additional $30 to park our own car on the premises after the room was over $150. Ridiculous and we expected a beautiful hotel. The whole lobby was under construction and it was embarrassing to have to bring my guest in to that.

  • Good
    Jul 2016
    8.0

    The beds!

    No rooftop access.

  • Good
    Feb 2016
    7.1

    Valentine's

    The location was great, and cannot be beat. The beds were comfortable and the room was spacious and comfortable!

    Parking should either be included or discounted for those staying. We reserved a King deluxe facing the city and got 2 full size deluxe room facing air conditioning units on top of the conference center. Overall clean hotel, but for a downtown hotel for the price, it wasn't satisfactory.

  • Excellent
    Feb 2016
    9.1

    Convenient with helpful staff. Very nice rooms. Great having a starbucks in lobby.

    The restaurant in the hotel was a pseudo-high-end steak place, not good for travelling with kids.

  • Excellent
    Feb 2016
    10.0

    It was great, will stay again.

    Very Clean

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About

Overview

Located in the heart of downtown Indianapolis, the city's top attractions surround the hotel. A skywalk connects guests to Circle Centre Mall for upscale restaurants, shopping, and nightlife, while the roar of Lucas Oil Stadium is just steps away. Our on-site event staff and 39,000 square feet of meeting space allow you complete flexibility in planning your event. The adjoining Indiana Convention Center offers an additional 750,000 square-feet of space for gatherings of all shapes and sizes. An incredibly restful stay begins with our world-renowned Heavenly® Bed. Additional amenities range from a 32-inch flat panel TV to High Speed Internet Access, ensuring a peaceful, relaxing and productive experience from start to finish.

Starwood Hotels

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.6 Excellent

Based on 2,845 reviews

8.6

Service

8.2

Food

5.7

Breakfast

3.6

Value for money

Things to Know

  • Clean hotel facilities
  • Clean rooms

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Babysitting or child care
Business center
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Storage available
Terrace/Patio
Elevator
Massage
Cribs available
Hairdryer
Coffee shop
Internet (surcharge)
Parking (surcharge)
Cable or satellite TV

Location

Most Popular Landmarks

  • Indiana Convention Center 332 yd
  • Soldiers and Sailors Monument 366 yd
  • Monument Circle 368 yd
  • Eiteljorg Museum 0.3 mi
  • Conseco Fieldhouse 0.3 mi
  • Lucas Oil Stadium 0.4 mi

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