Sheets had not been changed and they were stained. They had an odor.
3 stars
Courtyard by Marriott Jackson Ridgeland
Photos of Courtyard by Marriott Jackson Ridgeland
Overview
For sophisticated, yet simplified travel in Jackson, MS, Courtyard Jackson Ridgeland has you covered. Visit the City with Soul for urban art, a creative culinary tradition, thriving rock bars and honky-tonks, world-class museums, the Freedom Trail and a history that spans the Civil War to Civil Rights and beyond. Our hotel in North Jackson, MS is the perfect outpost, boasting free Wi-Fi, fitness center access, an outdoor pool and a to-go Bistro for guests who are always on their feet. Corporate guests will also appreciate our on-site meeting space and group-friendly hotel deals. When you return from a busy day near Jackson State University, retreat to our hotel in Jackson Ridgeland, MS with spacious hotel rooms or suites featuring sofa beds, mobile work desks with an ergonomic chairs and data ports, flat-screen TVs with cable channels, coffee makers, mini-fridges and much more. Move forward with confidence at Courtyard Jackson Ridgeland.
Latest deals for Courtyard by Marriott Jackson Ridgeland
Amenities at Courtyard by Marriott Jackson Ridgeland
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Seating area
- Telephone
- Carpeted
Pool and spa
- Outdoor pool
- Sauna
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Courtyard by Marriott Jackson Ridgeland
5.6
Fair
600 verified ratings
Wonderful
176
Very good
50
Good
73
Okay
37
Fair
66
Mediocre
36
Poor
162
Summary of reviews
Guests say
Guests generally appreciated the friendly service and the spacious rooms. However, many reviews highlighted significant cleanliness issues, including mold, stains, and unpleasant odors in the rooms. While some guests found the location and amenities satisfactory, the overall condition of the hotel left much to be desired.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.7 out of 10
381 reviews
6.3 out of 10
153 reviews
5.2 out of 10
2 reviews
8.1 out of 10
4 reviews
All reviews
Pros (+) Price.
Cons (-) Air conditioners
Pros (+) Excellent hotel and WONDERFUL staff.
Pros (+) Everyone we interacted with from check in to check out was friendly and helpful. They made a good impression on me from Nicole and Chantel to all the people who helped us. It was a very good experience, the way all service should be handled.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers contactless check-in/check-out, physical distancing in dining areas, and enhanced cleaning for guest safety. Additionally, guests can enjoy a cooked-to-order breakfast and access to an outdoor pool and sauna.
How is the cleanliness of the hotel?
While some guests mentioned concerns about cleanliness, the hotel has enhanced cleaning protocols, and the staff is committed to maintaining a safe and pleasant environment for all guests.
What can I expect from the staff?
Guests have consistently praised the staff for being super nice, friendly, and helpful. The staff goes above and beyond to accommodate guests and address any concerns.
Is parking readily available?
The hotel offers free parking, although some guests have mentioned that there may be limited parking spaces. It's advisable to inquire about parking availability when making a reservation.
When is the best time to visit?
The high season is in March, and the low season is in May. Guests can plan their visit accordingly to enjoy the best weather and avoid peak tourist times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
May is considered the low season, which could be a good time to visit for those looking to avoid crowds and potentially find better rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as the Mississippi Agriculture and Forestry Museum, Dizzy Dean Museum, and Lefleur’s Bluff State Park, providing guests with plenty of options for nearby entertainment.
Check Room Descriptions Carefully
Some guests reported discrepancies between the room descriptions and the actual room provided. It's advisable to double-check room details and amenities before booking.
Request a Room Change if Necessary
A few guests mentioned issues with their initial rooms but were able to change to a more satisfactory room upon request. Don't hesitate to ask for a room change if needed.
Be Mindful of High Season
March is considered the high season, so guests planning to visit during this time should book well in advance and be prepared for potentially higher rates and increased crowds.
Take Advantage of On-Site Services
The hotel offers a range of services including an on-site restaurant, bar/lounge, and outdoor pool, providing guests with convenient options for dining and relaxation without having to leave the premises.
Consider Bringing Pets
The hotel allows pets upon request, making it a suitable option for those traveling with furry companions. However, it's important to note that charges may apply.
Double-Check Booking Details
Some guests experienced issues with their bookings, so it's advisable to double-check reservation details and room preferences to ensure a smooth check-in experience.
Communicate Any Issues
If guests encounter any cleanliness or maintenance issues, it's recommended to promptly communicate these concerns with the staff, as some guests were able to have their issues addressed to their satisfaction.
Location
6280 Ridgewood Court Drive, Jackson, MS 39211
What's nearby
- Beth Israel Congregation1.9 mi
- Fountainhead4.4 mi
- Mississippi Veterans Memorial Stadium4.9 mi
- Mississippi Museum of Natural Science5 mi
- Eudora Welty House and Gardens5.7 mi
- The Oaks House Museum6.3 mi
- Smith Robertson Museum and Cultural Center6.7 mi
- Mississippi Capitol Building6.7 mi
- First Baptist Church of Jackson6.7 mi
- Mississippi Coliseum6.7 mi
- Jackson Volcano6.8 mi
- Cathedral of St. Peter the Apostle7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Jackson Ridgeland
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | $123 |
Average price (weekend night) | $136 |
When to book a room at Courtyard by Marriott Jackson Ridgeland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Jackson Ridgeland
FAQs when booking at Courtyard by Marriott Jackson Ridgeland
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Closest
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Value for money | 5.8 |
|---|---|
Distance to city center | 7.1 mi |
Nearest Airport | Jackson-Evers Intl |
Distance to airport | 7.4 mi |
Everything you need to know for your stay in Jackson
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