Pros (+) Nothing
Cons (-) When I booked it said double queen only one bed was in room. Under construction, smelled like sewage. Breakfast messed up my stomach.
2 stars
Holiday Inn Express Jacksonville East
Photos of Holiday Inn Express Jacksonville East
Overview
Welcome to the Holiday Inn Express – Jacksonville East, just off Interstate 295 and Atlantic Blvd. Located within 25 minutes from Jacksonville International Airport (JAX) and Mayport Naval Station, we are the ideal location for traveling on business or pleasure.Centrally located between Downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Every newly renovated pet-friendly rooms include our Holiday Inn Express plush bedding, seating area, workspace, microwave, refrigerator, and coffee maker. Guests also enjoy complimentary Wi-Fi throughout the hotel and our complimentary signature hot Express Start breakfast. We also have an outdoor pool, 24-hour fitness center, and business center.We are near some of the best of Jacksonville! Whether taking a cruise out of JAXPORT, catching a football game at TIAA Bank Field, shopping or dining at Regency Square Mall, or heading to the beach less than 10 miles from the hotel; we are the location for you!We are also close to Jacksonville Executive at Craig Airport (JAXEX), Mayo Clinic, the Jacksonville Landing, multiple fantastic museums, the Jacksonville Zoological Gardens, Jacksonville University, University of North Florida, and Florida State College at Jacksonville South Campus.Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! We hope to see you soon!
Latest deals for Holiday Inn Express Jacksonville East
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express Jacksonville East
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
General
- Window
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Beach access
- Bicycle rental
- Casino
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Holiday Inn Express Jacksonville East
8.1
Very good
1050 verified ratings
Wonderful
539
Very good
135
Good
108
Okay
69
Fair
69
Mediocre
33
Poor
97
Summary of reviews
Guests say
Guests had a mixed experience at the hotel, with many expressing dissatisfaction regarding cleanliness and breakfast quality. Complaints included insects in rooms, broken amenities, and a bad neighborhood. However, some guests praised the friendly staff and comfortable rooms, indicating potential for improvement once renovations are complete.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
69 reviews
6.6 out of 10
4 reviews
All reviews
Cons (-) Unprofessional staff
Pros (+) Breakfast was nice, and prepared early. Drinks upon entering the hotel.
Cons (-) Early morning workers at desk not knowin b what they should. Given a receipt for my records that didn't match the price charged to my credit card.
Pros (+) The breakfast was great! Lots of options- 2 types of meat (sausage and ham during our stay), eggs, sausage gravy and biscuits, muffins, bagels, toast, waffles, and really good warm cinnam
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Holiday Inn Express Jacksonville East?
The high season is in April, and the low season is in July.
How is the quality of the beds at Holiday Inn Express Jacksonville East?
Guests have mentioned that the beds are very comfortable.
Is parking available at Holiday Inn Express Jacksonville East?
Yes, there is free parking available.
What can guests expect from the breakfast at Holiday Inn Express Jacksonville East?
Guests have described the breakfast as delicious with numerous choices.
How is the cleanliness at Holiday Inn Express Jacksonville East?
Guests have praised the hotel for being very clean, and some have mentioned that the rooms are spacious and clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommended requesting a room away from the elevator foyer to avoid noise and excessive foot traffic.
Nearby Attractions
The hotel's proximity to Jacksonville University makes it a convenient choice for visitors to the university.
Special Services
Guests appreciated the helpful and friendly front desk staff, particularly for providing local area information and directions.
Room Cleanliness
Several guests mentioned issues with room cleanliness, including reports of dirty rooms and the presence of bugs. It may be advisable to double-check the room's cleanliness upon arrival.
Breakfast Experience
While many guests enjoyed the breakfast options, some mentioned specific issues such as runny grits and undercooked items. It may be helpful to check recent reviews for the latest breakfast quality.
Accessibility
The hotel offers accessible rooms with features like roll-in showers and grab rails, catering to guests with specific mobility needs.
Pet-Friendly Policy
The hotel allows pets, but it's advisable to confirm any additional charges and specific pet policies before arrival.
Room Amenities
Some guests noted issues with room odors, particularly musty and damp smells. It may be helpful to inquire about room conditions before check-in, especially for guests sensitive to odors.
Parking
The hotel offers free parking, which is convenient for guests traveling by car. However, some guests suggested that the parking lot could benefit from additional lighting for enhanced safety and security.
Housekeeping
Several guests reported issues with housekeeping, including rooms not being cleaned and delayed service. It may be beneficial to confirm the housekeeping schedule and expectations during the stay.
Location
53 Jefferson Road, Jacksonville, FL 32225
What's nearby
- Jacksonville Arboretum and Gardens1.4 mi
- Alhambra Dinner Theatre3.1 mi
- Tree Hill Nature Center3.3 mi
- St. Johns Town Center4.8 mi
- Jacksonville University5.1 mi
- Metropolitan Park6.7 mi
- EverBank Field6.7 mi
- Deerwood Country Club7 mi
- St. Johns River Light7.6 mi
- Riverplace Tower7.7 mi
- Jacksonville Public Library7.8 mi
- Jacksonville Landing7.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Jacksonville East
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | $134 |
Average price (weekend night) | $138 |
When to book a room at Holiday Inn Express Jacksonville East
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Jacksonville East
FAQs when booking at Holiday Inn Express Jacksonville East
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in JacksonvilleGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 7.7 mi |
Nearest Airport | Jacksonville |
Distance to airport | 14.8 mi |
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