Car rental at Jalapa Airport
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Cheap car rentals at Jalapa airport
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Jalapa Airport car rental reviews and directory
Dollar
No score available yet
One location in Jalapa Airport
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Reviews
2.0 Poor
Aug 2023
2.0 Poor
May 2021
Pros:
Staff was very nice, but they were not able to deliver a car on time. I had to rent from another agency at double the cost to make a meeting. I returned the more expensive car the following day with the understanding I would rent the auto at the quoted rate for the next four (4) Days. After I surrendered the rental from the more expensive car rental to claim my car reservation (WALKED ACROSS A 25´SERVICE ROAD) I was informed Dollar had elected to cancel my rental since they were not able to deliver the vehicle on time. The agent was willing to open a new rental contract at double the rate because they had few cars for rental. I was not notified of the increase in rate until I was due to sign the contract. At that point I was at the mercy of the previous rental car agency. I WALKED, I was able to get the former rental agency to allow me to rent the at the previous rate. I would strongly recommend anyone considering a rental from DOLLAR to get the final cost to include any additional insurance before taking time to fill out information for a contract. although this is DOLLAR RENTAL, I believe managers have discresion over such matters. I have an issue with their BUSINESS ethics. Dollar will not have my problems again. Maybe the May 6, Rating of EXCELLENT RATING CAME IN AFTER MY TONGUE LASHING.Cons:
Staff was very nice, but they were not able to deliver a car on time. I had to rent from another agency at double the cost to make a meeting. I returned the more expensive car the following day with the understanding I would rent the auto at the quoted rate for the next four (4) Days. After I surrendered the rental from the more expensive car rental to claim my car reservation (WALKED ACROSS A 25´SERVICE ROAD) I was informed Dollar had elected to cancel my rental since they were not able to deliver the vehicle on time. The agent was willing to open a new rental contract at double the rate because they had few cars for rental. I was not notified of the increase in rate until I was due to sign the contract. At that point I was at the mercy of the previous rental car agency. I WALKED, I was able to get the former rental agency to allow me to rent the at the previous rate. I would strongly recommend anyone considering a rental from DOLLAR to get the final cost to include any additional insurance before taking time to fill out information for a contract. although this is DOLLAR RENTAL, I believe managers have discresion over such matters. I have an issue with their BUSINESS ethics. Dollar will not have my problems again. Maybe the May 6, Rating of EXCELLENT RATING CAME IN AFTER MY TONGUE LASHING. MANAGEMENT, YOU TELL ME WHAT YOU SHOULD HAVE DONE BETTER!!! IS it your intention to continue such policy.6.0 Okay
Jan 2020
Pros:
Staff fine. Drop off at airport expensive and distant. On line booking bad. Phone contact terrible.Cons:
Downtown pickup, phone access better. PS. no sign for airport exit coming from city.4.4 Mediocre
Jan 2020
Cons:
Our reservation wasn’t available2.0 Poor
Aug 2019
Pros:
Nothing everything was sucksCons:
I don't like the car rental in the airport2.0 Poor
Sep 2017
Pros:
I don't like well.Cons:
The price for the insurance to expensive.. I don't take the car.Enterprise Rent-A-Car
No score available yet
One location in Jalapa Airport
GREEN MOTION
No score available yet
One location in Jalapa Airport
Hertz
No score available yet
One location in Jalapa Airport
keddy by Europcar
No score available yet
One location in Jalapa Airport
Localiza
No score available yet
One location in Jalapa Airport
National
No score available yet
One location in Jalapa Airport
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Reviews
2.0 Poor
Aug 2022
10.0 Wonderful
Oct 2019
Cons:
I had the best experience at National in Veracruz with Manuel and Jessica. They went out of their way to provide EXCELLENT service!!!!10.0 Wonderful
Jun 2017
Pros:
The service was fast, the car was the one I ordered and the location is convenient to the airport and the area in general.Cons:
The price was not what was quoted, primarily because of the excessive insurance requirements. This is a problem with all car agencies in Mexico. I suppose the agencies believe no one would rent from them if they honestly presented the real costs.NU Car
No score available yet
One location in Jalapa Airport
Shouqi
No score available yet
One location in Jalapa Airport
Sunnycars
No score available yet
One location in Jalapa Airport