Gardenia Boutique Hotel

The breakfast is highly praised by many guests for its quality and variety, with some mentioning that it was amazing. However, a few guests have reported issues such as missing items like pepper, coffee, and clean bottled water, as well as occasional shortages of bacon and butter.

While many guests have described the hotel as very clean, quiet, and comfortable, there are concerns about cleanliness. Some guests have reported unclean rooms, used linen, dirty showers, and old, torn, or dirty bedding and towels. Additionally, there have been complaints about unhygienic conditions, including re-used bedding and uncleaned rooms.

Several guests have expressed concerns about the amenities, including issues with the pool area being dirty, a lack of hot water, broken towel rails in the bathroom, and the absence of coffee and tea making facilities in the rooms. Some guests have also mentioned old, rusty, or broken furniture, as well as a lack of bathrobes and gowns despite being advertised.

The staff at the hotel are frequently praised for being friendly, accommodating, and exceptional. However, there have been reports of unprofessional and incompetent staff, as well as concerns about the lack of uniform, nonchalant behavior, and the need for improved professionalism and maintenance.

The hotel is recommended for its smart setup, beautiful garden, spacious rooms, and quiet, secure location. However, some guests have highlighted the need for improvements in cleanliness, maintenance, and the overall management of the hotel.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.

If you prefer fewer crowds, consider visiting in June, which is considered the low season. This could provide a more peaceful and relaxed experience.

The hotel is conveniently located near several attractions, including Sandton City, Nelson Mandela Square, and the Johannesburg Botanical Garden. Take advantage of these nearby places during your stay.

Some guests reported issues with amenities such as missing coffee and tea in the kitchen, so it's advisable to verify the availability of these items upon check-in.

While many guests praised the spacious rooms, a few mentioned maintenance issues such as broken towel rails. It might be helpful to request a maintenance check upon arrival to ensure everything is in order.

Several guests had mixed experiences with breakfast, with some mentioning a lack of variety and missing items like sugar and serviettes. Consider inquiring about the breakfast options to set expectations accordingly.

If you plan to explore the nearby attractions, consider arranging transportation as some guests found the walk to the nearby mall to be longer than expected.

If you have specific requirements such as extra pillows or a room away from the gate, it's advisable to confirm these special requests in advance to ensure a comfortable stay.

While many guests appreciated the cleanliness, some reported issues with dirty showers and floors. It might be helpful to check the cleanliness of the room upon arrival and address any concerns with the staff.

If you prefer vibrant atmospheres and events, consider visiting in February, which is considered the high season. This could offer a livelier experience with more activities and events.