Kitchen
Basics
Bathroom
Media and entertainment
Outdoor
Laundry
General
Services and conveniences
Pool and spa
Parking and transportation
Dining
Accessibility and suitability
Bedroom
Things to do
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at Kanaloa at Kona by Castle?
Kanaloa at Kona by Castle offers a range of amenities including three pools, hot tubs, pickleball courts, and ocean and golf course views. The property also provides laundry facilities, a business center, and a dining room. Guests can enjoy free Wi-Fi, free parking, and a private check-in/check-out service.
What can I expect from the cleanliness of the accommodation at Kanaloa at Kona by Castle?
The property is cleaned by professional cleaning companies, and guest accommodations are disinfected between stays. Additionally, the property provides hand sanitizer in guest accommodation and key areas, and uses effective cleaning chemicals against coronavirus. However, some guests have mentioned concerns about the cleanliness and maintenance of certain units.
What are the best times to visit Kanaloa at Kona by Castle?
The high season at Kanaloa at Kona by Castle is in October, offering excellent ocean views and comfortable accommodations for families. However, it's important to note that the low season is in September.
How is the quality of the beds at Kanaloa at Kona by Castle?
While some guests have found the beds to be comfortable and spacious, others have expressed concerns about the quality of the mattresses and sofa beds. It's advisable to inquire about specific bed arrangements when booking.
Is parking readily available at Kanaloa at Kona by Castle?
Kanaloa at Kona by Castle offers free parking and private parking for guests. However, it's important to note that some guests have experienced delays in accessing their accommodations due to housekeeping schedules.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Ocean View Room
Several guests highly recommend booking a room with an ocean view for a stunning and memorable experience.
Consider Low Season for Better Rates
Visiting in September, the low season, could result in more affordable rates and fewer crowds.
Check Nearby Attractions
The hotel's proximity to Keauhou Bay, Kalona Salon and Spa, and Kahaluu Beach makes it convenient for guests to explore various attractions.
Be Mindful of Additional Fees
Some guests felt surprised by additional fees such as cleaning fees and service charges, so it's advisable to clarify these before booking.
Request Well-Maintained Rooms
While some guests praised the beautiful grounds and views, others encountered maintenance issues, so it's advisable to request a well-maintained room.
Consider Bringing Your Own Amenities
Some guests suggested bringing along beach chairs, umbrellas, and boogie boards, as these items may not be readily available at the hotel.
Inquire About Room Features
Prior to booking, it's recommended to confirm the bed setup and amenities in the room to ensure they meet your expectations.
Explore Dining Options
Guests appreciated the option of having food delivered to their accommodation, but it's advisable to check for nearby dining options as well.
Plan for Late Check-Ins
Guests arriving after 5 pm may need to make arrangements for late check-ins, as the office closes at this time.
Consider Long Stays for Better Value
Some guests suggested that longer stays may offer better value compared to shorter ones, especially considering the additional fees.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $297 |
Average price (weekend night) | $250 |
Value for money | 8.1 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Kona Intl |
Distance to airport | 13.0 mi |