KOA

$46 Find Cheap Flights to Kailua-Kona

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight to Kailua-Kona departing on 8/27. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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These are the airlines KAYAK users have selected most often from within our search results for flights to Kailua-Kona
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Cheap Flights to Kailua-Kona

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights to Kailua-Kona that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals to Kailua-Kona

Tue, Aug 12 - Wed, Aug 13
Hawaiian Airlines Logo
9:25 pm - 10:10 pmHNL-KOA
0h 45mnonstop
Hawaiian Airlines Logo
7:00 am - 7:51 amKOA-HNL
0h 51mnonstop
$81Hawaiian Airlines
Find Deal
Tue, Aug 12 - Wed, Aug 13
Hawaiian Airlines Logo
9:25 pm - 10:10 pmHNL-KOA
0h 45mnonstop
Hawaiian Airlines Logo
7:00 am - 7:51 amKOA-HNL
0h 51mnonstop
$84Hawaiian Airlines
Find Deal
Tue, Aug 5 - Tue, Aug 5
Alaska Airlines Logo
8:05 am - 8:52 amHNL-KOA
0h 47mnonstop
Alaska Airlines Logo
6:00 pm - 6:49 pmKOA-HNL
0h 49mnonstop
$92Alaska Airlines
Find Deal
Wed, Aug 13 - Wed, Aug 20
Alaska Airlines Logo
8:05 am - 8:52 amHNL-KOA
0h 47mnonstop
Alaska Airlines Logo
7:03 am - 7:52 amKOA-HNL
0h 49mnonstop
$98Alaska Airlines
Find Deal
Wed, Oct 15 - Wed, Oct 15
United Airlines Logo
9:05 am - 11:26 amSFO-KOA
5h 21mnonstop
United Airlines Logo
10:05 pm - 6:16 amKOA-SFO
5h 11mnonstop
$272United Airlines
Find Deal
Tue, Aug 12 - Tue, Aug 19
United Airlines Logo
6:00 am - 12:00 pmSFO-KOA
9h 00m1 stop
United Airlines Logo
11:00 pm - 7:11 amKOA-SFO
5h 11mnonstop
$288United Airlines
Find Deal
Mon, Oct 20 - Thu, Oct 23
Delta Logo
6:05 am - 5:44 pmSFO-KOA
14h 39m1 stop
Delta Logo
9:45 pm - 9:41 amKOA-SFO
8h 56m1 stop
$297Delta
Find Deal
Mon, Oct 20 - Mon, Oct 27
Delta Logo
6:15 am - 5:44 pmSAN-KOA
14h 29m1 stop
Delta Logo
9:45 pm - 10:13 amKOA-SAN
9h 28m1 stop
$297Delta
Find Deal
Thu, Aug 21 - Thu, Aug 21
American Airlines Logo
10:49 am - 1:29 pmLAX-KOA
5h 40mnonstop
American Airlines Logo
2:59 pm - 11:24 pmKOA-LAX
5h 25mnonstop
$312American Airlines
Find Deal
Wed, Sep 3 - Wed, Sep 3
American Airlines Logo
10:58 am - 1:42 pmLAX-KOA
5h 44mnonstop
American Airlines Logo
9:55 pm - 11:57 amKOA-LAX
11h 02m1 stop
$322American Airlines
Find Deal

Expert advice for your flight to Kailua-Kona

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
United Airlines

United's Economy Plus offers up to 6 inches more legroom than standard economy.


United's Polaris Lounges offer a luxurious experience with restaurants and buffets.

Alaska Airlines

Alaska Airlines' Premium Class includes priority boarding and complimentary drinks on flights over 350 miles.


Alaska Airlines' Wine Flies Free program allows free wine case check-in from select airports.

American Airlines

Main Cabin Extra offers early boarding (Group 5) and complimentary drinks for a fee.


American Airlines' Premium Economy includes upgraded seats and meals on Hawaii flights.

Hawaiian Airlines

Hawaiian's Premium Economy offers extra legroom at the front of the cabin.


Hawaiian's Plumeria Lounge offers elevated food and drink in Honolulu.

Delta

Delta's Comfort Plus offers up to 3 inches more legroom than Main Cabin.


Delta's SkyMiles members get free Wi-Fi on domestic flights.

Read more about Deltaby Stefanie Waldek
JetBlue

JetBlue's Even More Space offers up to 7 inches extra legroom and early boarding.


JetBlue's Mint cabin features lie-flat seats and priority boarding on select routes.

Read more about JetBlueby Harriet Baskas
Airports
KOA

For quick transport, taxis, Uber, and Lyft are available outside arrivals. It's a 15-20 minute drive to Kailua-Kona.

Read more about KOAby Blane Bachelor
Our travel experts
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines and Delta

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Harriet Baskas

Harriet Baskas

Expert on Alaska Airlines, American Airlines and JetBlue

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Chris Dong

Chris Dong

Expert on Hawaiian Airlines

Chris Dong

Chris Dong

Chris is a consumer travel reporter covering aviation, trending travel news, hotels, and loyalty programs—all for leading global publications like Travel + Leisure, The Washington Post, AFAR, and more. In addition to writing, Chris is a video host for Travel + Leisure, giving consumers an inside look at the latest in air travel.

Read more
Blane Bachelor

Blane Bachelor

Expert on KOA

Blane Bachelor

Blane Bachelor

Blane Bachelor is a journalist and editor specializing in travel and aviation who writes regularly for top global outlets. Born and raised in Florida, Blane has worked and lived in four countries, including the Netherlands, where she’s currently based with her family. Her favorite way to get to know a new destination is by running or riding a bike around town – or hearing a spooky ghost story about local history. She will always choose the window seat.

Read more
Useful Info

KAYAK's insights & trends for flights to Kailua-Kona

Get data-powered insights and trends for flights to Kailua-Kona to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest flight to Kailua-Kona?

These are the best round-trip prices found by users searching on KAYAK in the last 72 hours.

In the last 3 days, the cheapest flight deal to Kailua-Kona was found on the route from Honolulu, at $81 return. The most popular connection is from Los Angeles to Kailua-Kona and KAYAK users have found round-trip deals for as low as $299 in the last 3 days.

How much is a flight to Kailua-Kona?

The average and cheapest price for all round-trip flights to Kailua-Kona from each origin found by users searching on KAYAK in the last month.

A flight to Kailua-Kona costs $378 on average. The cheapest price found on KAYAK in the last 2 weeks cost $60 and departed from Honolulu. The most popular routes on KAYAK are Honolulu to Kailua-Kona which costs $159 on average, and Los Angeles to Kailua-Kona, which costs $505 on average.

See prices from:

What is the cheapest month to fly to Kailua-Kona?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights to Kailua-Kona, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights to Kailua-Kona is September, where tickets cost $481 on average for return flights. On the other hand, the most expensive months are June and December, where the average cost of tickets from the United States is $805 and $793 respectively. For one-way flights, the best month to travel is January with an average price of $533.

What is a good deal for flights to Kailua-Kona?

If you’re looking for cheap airfare to Kailua-Kona, 25% of our users found tickets to Kailua-Kona for the following prices or less: From Honolulu $144 round-trip, from Lihue $160 round-trip, from Los Angeles $381 round-trip.

How far in advance should I book a flight to Kailua-Kona?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights to Kailua-Kona, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price, you should book around 1 week before departure. For the absolute cheapest price, our data suggests you should book 11 weeks before departure.


Good to know - Book Cheap Kailua-Kona Plane Tickets

Low seasonSeptember
High seasonJuly
Cheapest flight$46
Best time to beat the crowds with an average 23% drop in price.
Most popular time to fly with an average 13% increase in price.
Flight from Honolulu to Kailua-Kona

When to book flights to Kailua-Kona

Are your dates flexible? Find out the best times to travel to Kailua-Kona based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. The information is for flights to Kailua-Kona based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights to Kailua-Kona: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew to Kailua-Kona 
Verified travelerFlew with Alaska AirlinesSAN-KOAJun 2024
Dress with a tank top under your sweater because once you exit the plane, the Kona heat will hit you like an oven
Verified travelerFlew with Hawaiian AirlinesHNL-KOAJul 2024
Try to get a window seat to enjoy the scenic view.

FAQs - booking Kailua-Kona flights

  • How to get to and from Kona International Airport to downtown Kailua-Kona?

    Cars, taxis, and shuttles are the main forms of transportation connecting Kona International Airport to Kailua-Kona. Unfortunately for tourists on a budget, the airport has very limited public bus service connecting it with neighboring towns and cities. Nonetheless, it is easy to get into the city from the airport, and shuttles in particular are your cheapest bet if you don’t plan on renting a vehicle.

  • What shopping options are available in Kona International Airport?

    The shopping selection at Kona International Airport is small and sweet. After all, it is one of the smaller airports serving one of the less populated islands of Hawaii. All the same, they have a few shops that will fit the bill for most of your souvenir and gift needs. Some of these shops include Tiare’s Gift Shop, Aloha News Stand, and Cho’s Leis & Flowers.

  • What is there to do while in Kona International Airport?

    Though there is not much in the terminals in the way of entertainment, the airport is actually just around the corner from Wawaloli Beach Park. The conveniently close beach offers travelers an easy way to kill an hour or two before their flight.

  • What hotels and resorts near Kona International Airport offer transport services?

    Tourism is one of Hawaii’s biggest industries and fortunately this means many of the hotels and resorts surrounding Kona International Airport offer complimentary airport pickup and drop-off. Some of these hotels include the likes of The Westin Hapuna Beach Resort, Wyndham Mauna Loa Village, and Banyan Tree Sanctuary.

  • If I want to take a taxi from the airport, where can I find them?

    If you wish to take a taxi, you will find them directly outside the terminal building outside baggage claims A and B. Taxi services are provided by various independent companies and are not associated with the airport. It is also worth noting that you will need to negotiate the price of your ride with your driver in advance. KOA has a fare estimator on their website for you to consult in advance depending on your final destination.

  • Does the Kona Airport offer services for those with limited mobility?

    Yes, there are services available for travelers with reduced mobility available at the Kona Airport. Due to the lack of ramps for deplaning, you will need to request boarding lift service from your airline in advance. Otherwise, motorized wheelchairs are available for rent and the rest of the facilities are accessible.

  • Can I fly directly to Kailua-Kona from other major US cities?

    Yes, you will find that there is one major US hub that offers direct service to the Kona International Airport (KOA), Los Angeles (LAX). If you choose to fly from another US city, you will most likely have one or two layovers on the mainland before heading over to Hawaii. Direct flights are typically operated by United Airlines and American Airlines.

  • Can I take a shuttle to my hotel close to the Kona International Airport (KOA)?

    Unfortunately, there is no free shuttle service to or from the Kona airport. You will typically be taking the SpeediShuttle to reach your destination if you are not renting a car and need to get to your hotel nearby.

  • What is the cheapest flight to Kailua-Kona?

    In the last 3 days, the cheapest flight deal to Kailua-Kona was found on the route from Honolulu, at $81 return. The most popular connection is from Los Angeles to Kailua-Kona and KAYAK users have found round-trip deals for as low as $299 in the last 3 days.

  • How far is Kona Intl Airport from central Kailua-Kona?

    There are 8 miles between Kailua-Kona city center and Kona Intl Airport.

  • What is the name of Kailua-Kona’s airport?

    All flights to Kailua-Kona land at Kona Intl Airport. The airport code is KOA,and it can also be referred to as Keahole or Kona Intl.

  • How much is a flight to Kailua-Kona?

    On average, a flight to Kailua-Kona costs $378. The cheapest price found on KAYAK in the last 2 weeks cost $60 and departed from Honolulu Airport.

  • What is the cheapest day to fly to Kailua-Kona?

    Based on KAYAK data, the cheapest day to fly to Kailua-Kona is Tuesday where round-trip tickets can be as cheap as $507. On the other hand, the most expensive day to fly is Saturday, where round-trip prices are $638 on average.

  • How does KAYAK find such low prices on flights to Kailua-Kona?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kailua-Kona.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Kailua-Kona?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kailua-Kona is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights to Kailua-Kona?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kailua-Kona with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Kailua-Kona?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kailua-Kona up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to Kailua-Kona?

    The cheapest time of day to fly to Kailua-Kona is generally in the morning, when round-trip flights cost $627 on average. The most expensive time of day to fly to Kailua-Kona is generally in the afternoon, which is peak travel time and where the average cost of a ticket is $673.

Top tips for finding cheap flights to Kailua-Kona

  • Looking for cheap airfare to Kailua-Kona? 25% of our users found round-trip tickets to Kailua-Kona for the following prices or less: From Los Angeles $758, from San Diego $780, from Phoenix Sky Harbor Intl $864
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Kailua-Kona flight deals.
  • Visitors to the Island of Hawaii (also known as the Big Island) may find themselves landing at one of two airports serving the island. Namely, Hilo International Airport (ITO) and Kona International Airport (KOA). Hilo International Airport primarily services the eastern portion of the island, while Kona International Airport offers flights to Kailua-Kona and its surrounding area.
  • Travelers with pets should be aware that Hawaii has very strict quarantine rules and that all pets must receive proper vaccinations and proof of such prior to their arrival in Hawaii. If you fail to bring such documentation with you, your animals could be quarantined for a lengthy amount of time.
  • Looking to grab a bite to eat after your flight to Kailua-Kona? While Kona International Airport is not the largest of airports, it still provides a decent restaurant and snack selection for hungry travelers. One good option to check out is Laniakea by Centerplate, which serves a variety of local Hawaiian fare.
  • Speedishuttle is one of the best ways to get around the Island of Hawaii for tourists. They offer door-to-door pickup service from Kona International Airport to destinations all across the island. So, whether you want to get to your resort or go straight to a volcano for a bit of hiking, they have you covered.
  • Want to jump right into tourism mode upon your arrival in Kona International Airport? Consider purchasing flowers and leis at one of the flower stands in the airport. After all, there’s nothing that screams Hawaii more than a traditional lei.
  • If you are renting a car when you arrive at Kona International Airport (KOA), you will have to make your way to the offsite rental counters. You can take the free airport shuttle to the rental car center. You will find the shuttle pickup point at the center median across the street from baggage claims A and B.
  • If you are arriving at KOA with your pet or service animal, you will only find one pet relief area across the street from the Ellison S. Onizuka Space Center near the former car rental facility.
  • If you are hungry when you land and want to grab a bite to eat, the restaurants at the airport have opening hours based on flight arrival times so you are guaranteed to find something. There are plenty of local specialties, such as Laniakea by Centerplate, available in the terminal.
  • If you are not sure where to go after you land at the Kona International Airport, you can make use of the Visitor Information Program onsite. The program is staffed from 7:45am to 9pm daily and when it isn’t staffed, you can call the toll-free number to get assistance.
  • If you want to relax before heading into the city, you can head to the only lounge at the airport: the Hawaiian Air Premier Club in the passenger gate area.

Reviews of the top 5 airlines flying to Kailua-Kona

 
See real verified KAYAK customer reviews for airlines flying to Kailua-Kona. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from the United States to Kailua-Kona. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with to Kailua-Kona? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
Alaska AirlinesOverall score based on 10000 reviews
7.1Entertainment
7.8Comfort
8.5Crew
8.1Boarding
7.1Food
Airline reviews

Wonderful respectful staff for a short flight late at night...lots of considerations all met!

10.0 ExcellentAnonymous, Jun 2025ITO - HNL
Read more Alaska Airlines reviews

Wonderful respectful staff for a short flight late at night...lots of considerations all met!

Flight was delayed which led to missed connection, but rebooked on a more direct flight at the last minute and arrived in Juneau on time with all our luggage. Little stressful and our family seating got split, but it all worked out in the end.

Only issue was the 2 hr delay after an 8 hr layover. Very long day.

Very bad, terrible food and late by 2 hours. Then no to open aircraft doors

Flying on Hawaiian Airlines was good. But, getting a boarding pass was a hassle. I booked what I thought was an Alaska Airlines flight that was actually a Hawaiian Airlines flight. I couldn't check in online. I had to wait for the Hawaiian Airlines counter to open so I could get my boarding pass which was a requirement for me to get in The Club or the Centurion Lounge. (I had no check in luggage so I didn't expect to have to physically check in.) The Alaska Airlines staff blamed the FAA for the problem.

Terrible check in experience, and they ended up losing our bag.

they didn't fix a plane and we were delayed travelling an extra 12 hours.

This flight was how a flight should be. The flight from Hawaii to Seattle was terrible

Our big luggage never made it to Boston. Very crucial to get it ASAP as heart medication is in there.

Wish I got An email stating that I needed to check in at hawaiian even if I made my ticket thru alaska. I had to walk to terminal A from Terminal B.

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

My flight was extremely cold. I had a jacket and a cover was left in each seat. The cover was extremely thin and I have a disability, fibromyalgia and arthrithis and AC air is the worst. I closed my vent and my husbands vent and it still was frigid. I asked the attendant if I could get another cover and she quickly almost dismissively and totally unconcerned stating, (I quote) (one per chair) and walked off so quickly that I didn't get a chance to explain to her that I literally have adisability. I didnt want to make a seen so I set on that flight for over 5 hours in pain, joints locking up and extremely uncomfortable. When my fibromyalgia flares up my joints not only ache but they will lock up also and it takes me days to get back to my regular self even though I take medication for it. I felt like it would not have hurt anyone at all for her to just give me an extra cover because I'm sure they have all types of medical issues in people that fly every day.

After all the weather issues at least they got me to my destination the next day

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

From Atlanta to Savannah - flight connection was way to short (we weren't even late landing ) and flight was already boarding when we landed - we were told we were the last on board and so we had to gate check our bags. Once we got on the plane, there were at least seven open bag spots so that was unnecessary delay. There should be better communication between the gate agent and the crew.

Crew was excellent. Comfort seats not as nice as other kinds of planes.

Not a "Delta" issue, but a JFK issue: We booked a connecting flight with 3 1/2 hours between to clearn immigration and customs. Our inbound flight (BCN to JFK) was on the taxiway 45 minutes which ate into our layover time. Immigtration was insanely quick with the CBP MPC app; however, clearing TSA (again, after we were ALREADY cleared in Spain on the inbound international flight) took over 95 minutes. This left us with 10 minutes before boarding the connecting flight (JFK to SAN) to walk to the far end of Terminal 4 and try to find food. We didn't find any food that could promise to serve us in under 10 minutes so we boarded the Delta flight after coming off a plance and an 8-hour flight knowing that we wouldn't be served any food on the next 5 1/2 hour flight. I feel like Delta needs to put pressure on the JFK TSA to open more screening stations (by our count, we saw only 5 scanners open and a line of - as we said - over 90 minutes. The insult is that we WERE ALREADY SCREENED through TSA, but as you come off one flight into the USA, you have to go through the whole process again. It seems like if you have a connecting flight, there should be a way to pass through immigration and customs without needing to return through TSA.

It was a great flight and the stewards and stewardess were all kind and accommodating!! The seats were comfortable and entertainment screen excellent!

There are 4 flights in consecutive gates with about the same departure time. Two flights were boarding at the same time. One was delayed or boarding would be happening at the same time. I am not sure what Delta and LAX need to do to have a better layout at the end of Terminal 2

Nothing. Fare didn’t allow seat allocations. So we were stuck in the middle . Not good for 77 to 80 year olds. I was stick on plane. Taken off the plane before take off and ground staff told me to google where a hospital was to get a clearance to travel again. Left on own at airport ti fend for our selves. Also was charged for baggage, also I was not aware. I think booking through a third party, such as yourselves, doesn’t allow any for considerations when allocating seats.

Check in process was a mess. Long lines, equipment malfuctioning. One line for baggage tags then a second line for bag checkin.

It was very pleasant. The staff and crew are very polite.

Hawaiian Airlines staff is always professional & quick & easy check in & boarding process

Customer service by Susan of Alaskan Air was outstanding. We missed our flight out of JFK. She got us rebooked the following day. Way to go Susan.

Bar code for checking luggage and boarding pass didn't work. Had to stand in long customer service line. Passengers at Oahu should be aware the Terminal for Hawaiian Air requires travel by shuttle. Budget an extra 20-30 minutes to get from the main terminal to the remote terminal.

Checking baggage at Honolulu was a real mess. No signs directing where to go.

We boarded an hour and a half late because a coffee maker leaked in the plane. Then we had to wait for awhile to get off the plane because another plane was in our spot at the terminal. I had plans when I landed that I had to skip so it was pretty disappointing.

We moved from the international terminal to a new location. I think there are still some bugs to work out . We didn’t receive check in notification and had to scramble to find it but i think it will work out

Not so good. The takeoff was aborted after reaching 100 knots due to a problem with the front tires. I do commend the pilot for a quick decision and preventing a potential disaster. We returned to the gate to put fresh tires on the front. Our flight was delayed for over 3 hours. The rest of the flight was okay. We were reimbursed by Hawaiian Airlines for only $50. Not too generous

Boarded plane and then delayed 1.5 hours while on the plane

Survey sent before we actually left. Delay after delay. Now a crew problem.

I love flying with United. Unfortunately, I flew on an older plane with minimal upgraded technology (no Bluetooth functionality or handy charging ports). Otherwise, the flight was great and even arrived early.

They changed my seats after I checked in and I was stressed from the time I saw that information until just before boarding, when the gate attendant fixed it, but it shouldn't have happened. And if it couldn't be prevented, then the people on the phone I spoke with should have done something to help, which they did not, nor did they offer me compensation, just meaningless apologies.

Horrific. They missed my connecting flight to San Diego. I didn’t get there until Monday at 9am when I had a mandatory court settlement conference scheduled at 6am since we had parties on the east coast. This caused many issues. All because United apparently forgot to hold the doors open until my flight landed that only had a 10 minute delay. This was the last flight to Southern California. So I couldn’t even rent a car to finish the trip. United cannot be trusted when traveling on specific days and times since weather didn’t have anything to do with the delays.

My flight was delayed a very short period of time but they did not hold my connecting flight to San Diego, also through United. So they closed the doors before we got off our plane. They would only have to help the door open for another five to ten minutes. So I missed a court deadline for a manditory mediation settlement conference for my client. I had to get an associate to be there in person and be on the phone with him relaying what he needs to do the entire time. The court was very upset with me and so was my client. United cannot be trusted.

Very rough getting into denver. my kid threw up it was so rough.

We were given vouchers we couldn’t use with a 5.5 hour delay

Cramped seat even in economy plus seat 10A. Over booked flight, no space for the bags

Why wasn't this flight departure scheduled eith another crew so that it could leave on time? When we arrived in Denver we had so little time between flights we had run to the connecting flight. We should received some credit for the inconvenience.

AA re-routed flight from HNL to LAX due to delay. My group of 3 with reserved seats in row 9 was broken up, with one assigned to a middle seat, another in the last row of the plane. Not happy. No explanation to the delay. No apologies. No compensation. Would have been nice to be offered an Admiral Club admission or a voucher for the extra 3 hours of layover in LAX. Could not hear the boarding gate announcements in LAX. Adjacent gate was boarding at the same time. Loud speakers were competing against each other. Barely made my boarding group.

Boarding gate in Honolulu was staffed with a great clerk with a soothing voice despite the flight delay of over an hour. Flight attendants in the plane were all grumpy, not pleasant looking bunch. Their sour attitude showed throughout the flight. Inly able to get a select few movies started. Most of the movie links in the “free entertainment” did not work.

Above and beyond effort from this crew in a tough situation. So helpful and understanding. Thank you!

The flight delay in Dallas created a domino effect that impacted all connecting flights, leading to an increase in the number of connections. As a result, I missed my flight from Casablanca to Marrakech due to the tight turnaround when landing in Casablanca. CMN Airport was understaffed; only one employee was available to assist passengers while others just stood by and watched. It was an extremely frustrating situation. Many passengers were crying and banging their hands on the counter while talking to customer service representative Allabough. Unfortunately, Allabough couldn’t change my flight in the system. At the same time, I was on the phone with an American Airlines customer service representative named Solomon, who said he couldn’t make the change either. So, I decided to take an ONYA Voyages train from Casablanca to Marrakech to reach my destination on Friday, June 26. It turned out to be an unpredictable trip.

The flight was fine and the crew awesome. The problem is ORD and AA. Computers went down, ORD fell apart and a 40 min flight turned into a 3 hour trip. Guess the answer is to not try and fly to ORD after noon. But, as I said, crew was awesome and did everything they could to lesson the flight time.

Almost a 6 hour flight and the only food option is a cheese plate… and chips. Also how is it there are no options for texting on American. I’ll be going back to delta and united.

This flight never occurred because AA couldn’t get their act together.

Terrible. Cancelled my original flight. It made getting a boarding pass difficult. The AA employee (in a loud voice, so everyone around could hear) griped at me for not getting a boarding pass 24 hours before. I asked how I was supposed to do that when I had no idea what flight I was going to be on. She said (loudly), “Talk to AA customer service, not me!” I could certainly tell serving customers was not important to her. Our new flight was set to a completely different city. We had to change our rental car, and the price went way up. It took 2-1/2 hours to get checked in. By then our new flight had left. We ended up on stand by and had to split up the family to get to our destination. It cost us the whole first day of the trip. AA needs to employ people who actually care about doing a good job. I suppose those people are getting harder to find, but atleast try.

Am still mad at American airlines. You should know it's us travel nurses who are your customers and you treat us like nonsense it's not ok. American airlines took my money, no refund for whatsoever. A trip that was of 466 and I paid 466 and 833 then they chose for me where to sit and refund my seat choices and gave me expensive seats for 79 USD. Kayak doesn't help at all after booking you are on your own. Skyscanner is better

This was a horrible experience. For a first class experience, my chair was held together by 3M tape - and I have a photo. The crew weren’t very attentive, somewhat dismissive and forgot my drink and snack, the chair reclined about 3 inches on a 6-hour cross country flight. I was also not informed that there was no lounge available in Newark airport because of renovations, so all around this was one of the worst experiences and I would actively avoid both American and Alaska Air going forward.

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