KOA

$134 Find Cheap Flights to Kailua-Kona

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight to Kailua-Kona departing on 9/25. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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These are the airlines KAYAK users have selected most often from within our search results for flights to Kailua-Kona
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Cheap Flights to Kailua-Kona

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights to Kailua-Kona that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals to Kailua-Kona

lun., nov. 10 - lun., nov. 17
Hawaiian Airlines Logo
7:52 am - 2:52 pmSFO-KOA
9h 00m1 stop
Hawaiian Airlines Logo
9:00 pm - 6:17 amKOA-SFO
7h 17m1 stop
$248Hawaiian Airlines
Find Deal
jue., oct. 30 - mar., nov. 4
Alaska Airlines Logo
7:00 am - 9:34 amSFO-KOA
5h 34mnonstop
Alaska Airlines Logo
3:50 pm - 11:08 pmKOA-SFO
5h 18mnonstop
$262Alaska Airlines
Find Deal
lun., nov. 3 - mar., nov. 18
Delta Logo
4:15 pm - 7:53 pmLAX-KOA
5h 38mnonstop
Delta Logo
9:30 pm - 5:00 amKOA-LAX
5h 30mnonstop
$274Delta
Find Deal
mar., oct. 21 - mar., oct. 28
United Airlines Logo
9:05 am - 11:26 amSFO-KOA
5h 21mnonstop
United Airlines Logo
1:25 pm - 9:29 pmKOA-SFO
5h 04mnonstop
$278United Airlines
Find Deal
jue., sep. 18 - lun., sep. 22
United Airlines Logo
6:15 am - 11:46 amSAN-KOA
8h 31m1 stop
United Airlines Logo
11:00 pm - 1:40 pmKOA-SAN
11h 40m2 stops
$282United Airlines
Find Deal
lun., nov. 3 - lun., nov. 17
Delta Logo
4:15 pm - 7:53 pmLAX-KOA
5h 38mnonstop
Delta Logo
8:30 pm - 10:04 amKOA-LAX
11h 34m1 stop
$284Delta
Find Deal
dom., nov. 9 - lun., nov. 17
Southwest Logo
7:00 am - 1:40 pmLAX-KOA
8h 40m1 stop
Southwest Logo
6:55 pm - 5:25 amKOA-LAX
8h 30m1 stop
$289Southwest
Find Deal
mar., nov. 4 - mié., nov. 19
Southwest Logo
7:20 am - 2:40 pmLAX-KOA
9h 20m1 stop
Southwest Logo
9:15 pm - 10:50 amKOA-LAX
11h 35m2 stops
$294Southwest
Find Deal
mar., sep. 23 - dom., sep. 28
American Airlines Logo
10:58 am - 1:42 pmLAX-KOA
5h 44mnonstop
American Airlines Logo
3:13 pm - 11:33 pmKOA-LAX
5h 20mnonstop
$317American Airlines
Find Deal
jue., nov. 6 - lun., nov. 10
American Airlines Logo
11:12 am - 3:02 pmLAX-KOA
5h 50mnonstop
American Airlines Logo
4:32 pm - 11:59 pmKOA-LAX
5h 27mnonstop
$319American Airlines
Find Deal

Expert advice for your flight to Kailua-Kona

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
United Airlines

United's Economy Plus offers up to 6 inches more legroom than standard economy.


United's Polaris Lounges offer a luxurious experience with restaurants and buffets.

Alaska Airlines

Alaska Airlines' Premium Class includes priority boarding and complimentary drinks on flights over 350 miles.


Alaska Airlines' Wine Flies Free program allows free wine case check-in from select airports.

American Airlines

Main Cabin Extra offers early boarding (Group 5) and complimentary drinks for a fee.


American Airlines' Premium Economy includes upgraded seats and meals on Hawaii flights.

Hawaiian Airlines

Hawaiian's Premium Economy offers extra legroom at the front of the cabin.


Hawaiian's Plumeria Lounge offers elevated food and drink in Honolulu.

Delta

Delta's Comfort Plus offers up to 3 inches more legroom than Main Cabin.


Delta's SkyMiles members get free Wi-Fi on domestic flights.

Read more about Deltaby Stefanie Waldek
JetBlue

JetBlue's Even More Space offers up to 7 inches extra legroom and early boarding.


JetBlue's Mint cabin features lie-flat seats and priority boarding on select routes.

Read more about JetBlueby Harriet Baskas
Airports
KOA

For quick transport, taxis, Uber, and Lyft are available outside arrivals. It's a 15-20 minute drive to Kailua-Kona.

Read more about KOAby Blane Bachelor
Our travel experts
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines and Delta

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Harriet Baskas

Harriet Baskas

Expert on Alaska Airlines, American Airlines and JetBlue

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Chris Dong

Chris Dong

Expert on Hawaiian Airlines

Chris Dong

Chris Dong

Chris is a consumer travel reporter covering aviation, trending travel news, hotels, and loyalty programs—all for leading global publications like Travel + Leisure, The Washington Post, AFAR, and more. In addition to writing, Chris is a video host for Travel + Leisure, giving consumers an inside look at the latest in air travel.

Read more
Blane Bachelor

Blane Bachelor

Expert on KOA

Blane Bachelor

Blane Bachelor

Blane Bachelor is a journalist and editor specializing in travel and aviation who writes regularly for top global outlets. Born and raised in Florida, Blane has worked and lived in four countries, including the Netherlands, where she’s currently based with her family. Her favorite way to get to know a new destination is by running or riding a bike around town – or hearing a spooky ghost story about local history. She will always choose the window seat.

Read more
Booking Insights

KAYAK's insights & trends for flights to Kailua-Kona

Get data-powered insights and trends for flights to Kailua-Kona to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest flight to Kailua-Kona?

These are the best round-trip prices found by users searching on KAYAK in the last 72 hours.

In the last 3 days, the cheapest flight deal to Kailua-Kona was found on the route from San Diego, at $248 return. The most popular connection is from Los Angeles to Kailua-Kona and KAYAK users have found round-trip deals for as low as $264 in the last 3 days.

How much is a flight to Kailua-Kona?

The average and cheapest price for all round-trip flights to Kailua-Kona from each origin found by users searching on KAYAK in the last month.

A flight to Kailua-Kona costs $324 on average. The cheapest price found on KAYAK in the last 2 weeks cost $60 and departed from Honolulu. The most popular routes on KAYAK are San Francisco to Kailua-Kona which costs $432 on average, and Los Angeles to Kailua-Kona, which costs $441 on average.

See prices from:

What is the cheapest month to fly to Kailua-Kona?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights to Kailua-Kona, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights to Kailua-Kona is September, where tickets cost $486 on average for return flights. On the other hand, the most expensive months are December and June, where the average cost of tickets from the United States is $903 and $801 respectively. For one-way flights, the best month to travel is September with an average price of $511.

What is a good deal for flights to Kailua-Kona?

If you’re looking for cheap airfare to Kailua-Kona, 25% of our users found tickets to Kailua-Kona for the following prices or less: From Honolulu $145 round-trip, from San Jose $302 round-trip, from San Diego $315 round-trip.

How far in advance should I book a flight to Kailua-Kona?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights to Kailua-Kona, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price, you should book around 2 weeks before departure, which saves you about 10% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 4 weeks before departure.

Good to know - Book Cheap Kailua-Kona Plane Tickets

Low seasonSeptember
Cheapest flight$134
Best time to beat the crowds with an average 22% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from San Diego to Kailua-Kona

When to book flights to Kailua-Kona

Are your dates flexible? Find out the best times to travel to Kailua-Kona based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. The information is for flights to Kailua-Kona based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights to Kailua-Kona: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew to Kailua-Kona 
Verified travelerFlew with Alaska AirlinesSAN-KOAJun 2024
Dress with a tank top under your sweater because once you exit the plane, the Kona heat will hit you like an oven
Verified travelerFlew with Hawaiian AirlinesHNL-KOAJul 2024
Try to get a window seat to enjoy the scenic view.

FAQs - booking Kailua-Kona flights

  • How to get to and from Kona International Airport to downtown Kailua-Kona?

    Cars, taxis, and shuttles are the main forms of transportation connecting Kona International Airport to Kailua-Kona. Unfortunately for tourists on a budget, the airport has very limited public bus service connecting it with neighboring towns and cities. Nonetheless, it is easy to get into the city from the airport, and shuttles in particular are your cheapest bet if you don’t plan on renting a vehicle.

  • What shopping options are available in Kona International Airport?

    The shopping selection at Kona International Airport is small and sweet. After all, it is one of the smaller airports serving one of the less populated islands of Hawaii. All the same, they have a few shops that will fit the bill for most of your souvenir and gift needs. Some of these shops include Tiare’s Gift Shop, Aloha News Stand, and Cho’s Leis & Flowers.

  • What is there to do while in Kona International Airport?

    Though there is not much in the terminals in the way of entertainment, the airport is actually just around the corner from Wawaloli Beach Park. The conveniently close beach offers travelers an easy way to kill an hour or two before their flight.

  • What hotels and resorts near Kona International Airport offer transport services?

    Tourism is one of Hawaii’s biggest industries and fortunately this means many of the hotels and resorts surrounding Kona International Airport offer complimentary airport pickup and drop-off. Some of these hotels include the likes of The Westin Hapuna Beach Resort, Wyndham Mauna Loa Village, and Banyan Tree Sanctuary.

  • If I want to take a taxi from the airport, where can I find them?

    If you wish to take a taxi, you will find them directly outside the terminal building outside baggage claims A and B. Taxi services are provided by various independent companies and are not associated with the airport. It is also worth noting that you will need to negotiate the price of your ride with your driver in advance. KOA has a fare estimator on their website for you to consult in advance depending on your final destination.

  • Does the Kona Airport offer services for those with limited mobility?

    Yes, there are services available for travelers with reduced mobility available at the Kona Airport. Due to the lack of ramps for deplaning, you will need to request boarding lift service from your airline in advance. Otherwise, motorized wheelchairs are available for rent and the rest of the facilities are accessible.

  • Can I fly directly to Kailua-Kona from other major US cities?

    Yes, you will find that there is one major US hub that offers direct service to the Kona International Airport (KOA), Los Angeles (LAX). If you choose to fly from another US city, you will most likely have one or two layovers on the mainland before heading over to Hawaii. Direct flights are typically operated by United Airlines and American Airlines.

  • Can I take a shuttle to my hotel close to the Kona International Airport (KOA)?

    Unfortunately, there is no free shuttle service to or from the Kona airport. You will typically be taking the SpeediShuttle to reach your destination if you are not renting a car and need to get to your hotel nearby.

  • What is the cheapest flight to Kailua-Kona?

    In the last 3 days, the cheapest flight deal to Kailua-Kona was found on the route from San Diego, at $248 return. The most popular connection is from Los Angeles to Kailua-Kona and KAYAK users have found round-trip deals for as low as $264 in the last 3 days.

  • How far is Kona Intl Airport from central Kailua-Kona?

    There are 8 miles between Kailua-Kona city center and Kona Intl Airport.

  • What is the name of Kailua-Kona’s airport?

    All flights to Kailua-Kona land at Kona Intl Airport. The airport code is KOA,and it can also be referred to as Keahole or Kona Intl.

  • How much is a flight to Kailua-Kona?

    On average, a flight to Kailua-Kona costs $324. The cheapest price found on KAYAK in the last 2 weeks cost $60 and departed from Honolulu Airport.

  • What is the cheapest day to fly to Kailua-Kona?

    Based on KAYAK data, the cheapest day to fly to Kailua-Kona is Tuesday where round-trip tickets can be as cheap as $509. On the other hand, the most expensive day to fly is Saturday, where round-trip prices are $644 on average.

  • How does KAYAK find such low prices on flights to Kailua-Kona?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kailua-Kona.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Kailua-Kona?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kailua-Kona is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights to Kailua-Kona?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kailua-Kona with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Kailua-Kona?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kailua-Kona up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to Kailua-Kona?

    The cheapest time of day to fly to Kailua-Kona is generally in the morning, when round-trip flights cost $627 on average. The most expensive time of day to fly to Kailua-Kona is generally in the afternoon, which is peak travel time and where the average cost of a ticket is $673.

Top tips for finding cheap flights to Kailua-Kona

  • Looking for cheap airfare to Kailua-Kona? 25% of our users found round-trip tickets to Kailua-Kona for the following prices or less: From Los Angeles $722, from Phoenix Sky Harbor Intl $757, from San Diego $907
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Kailua-Kona flight deals.
  • Visitors to the Island of Hawaii (also known as the Big Island) may find themselves landing at one of two airports serving the island. Namely, Hilo International Airport (ITO) and Kona International Airport (KOA). Hilo International Airport primarily services the eastern portion of the island, while Kona International Airport offers flights to Kailua-Kona and its surrounding area.
  • Travelers with pets should be aware that Hawaii has very strict quarantine rules and that all pets must receive proper vaccinations and proof of such prior to their arrival in Hawaii. If you fail to bring such documentation with you, your animals could be quarantined for a lengthy amount of time.
  • Looking to grab a bite to eat after your flight to Kailua-Kona? While Kona International Airport is not the largest of airports, it still provides a decent restaurant and snack selection for hungry travelers. One good option to check out is Laniakea by Centerplate, which serves a variety of local Hawaiian fare.
  • Speedishuttle is one of the best ways to get around the Island of Hawaii for tourists. They offer door-to-door pickup service from Kona International Airport to destinations all across the island. So, whether you want to get to your resort or go straight to a volcano for a bit of hiking, they have you covered.
  • Want to jump right into tourism mode upon your arrival in Kona International Airport? Consider purchasing flowers and leis at one of the flower stands in the airport. After all, there’s nothing that screams Hawaii more than a traditional lei.
  • If you are renting a car when you arrive at Kona International Airport (KOA), you will have to make your way to the offsite rental counters. You can take the free airport shuttle to the rental car center. You will find the shuttle pickup point at the center median across the street from baggage claims A and B.
  • If you are arriving at KOA with your pet or service animal, you will only find one pet relief area across the street from the Ellison S. Onizuka Space Center near the former car rental facility.
  • If you are hungry when you land and want to grab a bite to eat, the restaurants at the airport have opening hours based on flight arrival times so you are guaranteed to find something. There are plenty of local specialties, such as Laniakea by Centerplate, available in the terminal.
  • If you are not sure where to go after you land at the Kona International Airport, you can make use of the Visitor Information Program onsite. The program is staffed from 7:45am to 9pm daily and when it isn’t staffed, you can call the toll-free number to get assistance.
  • If you want to relax before heading into the city, you can head to the only lounge at the airport: the Hawaiian Air Premier Club in the passenger gate area.

Reviews of the top 5 airlines flying to Kailua-Kona

 
See real verified KAYAK customer reviews for airlines flying to Kailua-Kona. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from the United States to Kailua-Kona. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with to Kailua-Kona? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
Alaska AirlinesOverall score based on 10000 reviews
7.8Comfort
8.5Crew
8.1Boarding
7.0Entertainment
7.1Food
Airline reviews

Terrible. Would never fly again. Took them several hours to prepare the plane and and reached my destination 4 hours late.

2.0 MediocreMariah, Aug 2025SEA - HNL
Read more Alaska Airlines reviews

Terrible. Would never fly again. Took them several hours to prepare the plane and and reached my destination 4 hours late.

Our boarding was delayed due to two flat tires, but I appreciate the focus on safety. I also appreciated the additional offerings for drinks which never happened before except on Hawaiian Airlines. The hospitality is fantastic! Glad I upgraded to premium seats for the extra leg room as I was getting frustrated when the person in front of me was very restless and kept shifting. Otherwise, it was a fantastic experience.

Had to sit and wait to get off the plane for closeto a hour. My son also flying to a different destination that day also had like a 2.5 hr delay

Tickets we booked together in January became two different connecting flights. VERY PISSED a about this and a terrible start to our bucket list vacation

Could not check in online - had to get boarding passes at the ticket counter and our daughter got bumped off our connecting flight. NOT OK!

I needed more space to sleep on an overnight flight.

Our flight time was drastically changed which caused us to lose a day of vacation

Wonderful respectful staff for a short flight late at night...lots of considerations all met!

Flight was delayed which led to missed connection, but rebooked on a more direct flight at the last minute and arrived in Juneau on time with all our luggage. Little stressful and our family seating got split, but it all worked out in the end.

Only issue was the 2 hr delay after an 8 hr layover. Very long day.

This route with Delta always has delays or is cancelled. Aircrafts seem smaller and older. I fly Delta quite a bit - haven’t had issues with the international flights. But this route has always been the troublesome one

Three seats in first class were broken and while they were able to still acommodate us it was looking very touch and go and they had others they could not acommodate

Mechanic delay in addition to a 2 hour change in takeoff time was frustrating.

Delayed due to thunderstorms and no in-flight service due to rough weather — both of which are out of Delta’s control. Flight was good overall.

The flight attendants in SLC were rude. I arrived 40 minutes early to gate. Ticket said I needed check in for seat assignments and tried check in and attendants said they weren’t doing it. And proceeded to never call me to give me a ticket so when time to board I received the very last seat. Please relay to employees to do their job better..,

On this flight I felt the food offering was not as complete as on previous flights. The tomato salad was a bit off and there was nothing additional such a bread or butter. The breakfast was only one option, so you either ate what they had or ate nothing. The crew was efficient, but most seemed frustrated throughout the flight. The flight arrived early and was obstacle-free, so I’m overall quite happy, but the shine in the rest of the experience just wasn’t there.

The seats got pretty uncomfortable pretty fast. The armrests are bigger than on other planes, so I had less room in the actual seat. My butt hurt by the end of the flight. :/ comfort was the primary issue. The crew were fantastic!

I believe that a four-hour trip should have a meal. Delta had none.

Great flight with Delta! Boarding was quick and easy, the amenities were solid, and the plane was in great shape. The flight attendants had a fun, lively energy while staying professional. All in all, a smooth trip — even managed to catch up on some rest. Thanks, Delta!

I was uncomfortably cold on the plane. Other than that it was uneventful and therefore as enjoyable as a plane ride can be.

Hawaiian airlines has awful customer service. Told me to keep a flight I wasn’t boarding, instead of rebooking me under two separate reservations, which caused my whole reservation to be canceled. Major issues with leadership and management. The staff at Hilo was reluctant to give me a refund, so I had to by a first class ticket in order to get on a flight the same time as my partner. The blame was pointed at me without sincere apology until the supervisor came out, who also apparently had no authority to refund me. Still waiting on correspondence from the airline days later.

I could not believe that on a 5 hour plus flight we were not given a complimentary meal . That should be illegal. Or it would be nice to be informed beforehand that a complimentary meal would not be provided. The wording in the email I got about pre ordering food was phrased in a way that made the food seem like it would be free. Very misleading! Also during boarding we were informed there would be empty seats we could move to if we wanted, all we had to do was wait for an announcement, however an announcement was never made. Then when we tried to change seats ourselves we were singled out over the loud speaker and told we could not move without asking. Then the flight was about to take off , so we didn’t have time to ask . Then we were told we could not move to the exit row because you had to pay for those seats, but we were not told where we could move. Also no one was in the exit rows so , if something happened no one would be there to assist the passengers. Also people should be allowed to move there if the airline wasn’t able to sell them. One passenger asked if he could pay for the upgrade and the flight attendant said she did not have the capability to charge for the seat on her mobile device, so the airline ended up losing possible income anyways . So why not let people move there during flight if you have no way to charge them? Then the landing was bumpy and awful and many passengers complained out loud when we landed .

The flight was great! The flight attendants were friendly and attentive. I would definitely fly Hawaiian Aurlines again!

You have to buy the ear buds and they only offers little cup of water twice.

Flight was on time, crew was friendly and prompt with the service. The only thing that could be improved is the seat space, but that's wishful thinking

Cons: Rode a newer Airbus - had the same rattle in the panels above my seat (plastics not secure b/t lighting and panels) as the last Airbus I rode. Cabin was quite warm, borderline hot. Asked to pay for headphones. And the reason I am writing this - when we arrived it took over 20 minutes to get our door open due to nobody on the ground ready for arrival. Likes: Staff was friendly, helpful, and professional. Sandwich was quite good.

The worst flight experience I've ever had. Our flight was delayed 14 whole hours because the flight crew never showed up. We had to wait in a two hour line to get our new boarding passes, we were told we had no other option but to fly at 10pm (we didn't depart until 11:45pm). Everyone had to contact their hotels and car rental places, workplaces, etc. since we lost an entire day's worth of travel. The crew showed up at 10:15, which was past the time we were supposed to board. They were laughing and being completely smug when they boarded, and they took another hour to board us onto our flight. The flight crew never came to check in on us, we were quickly given one drink and sandwich and they turned off the lights and were negligent the rest of the trip. My mom asked three attendants for a seat belt extender, they never brought one. I was dehydrated and never received another drink. They were very rude and unfriendly, we had been up since 4am the morning of our flight and didn't land in our destination until 2am the next day (5am local time). This was unacceptable service and treatment, these flights are not cheap and we were inconvenienced out of an entire day of travel. This was 100% avoidable and was the fault of Hawaiian Airlines, and their crews inability to show up to work on time.

Loved the leg room, usb charging, outlet, food, staff. The seats were very uncomfortable for some reason and made my buttocks ache and would have liked to be seated together from the time of purchasing tickets without having to pay extra.

Usually we have a pleasant trip on HA. Not this time! All stewards were unpleasant, rude, rushed, condescending. First step onto the plane, WE greeted the crew with an “Hello!”. They greeted us with a terse smile then ignored us. Not a good start. Even over the PA announcements, they were rushed and unpleasant. One Stewart even berated a passenger in front of us when all they asked is if the purchase cart had vodka to purchase. The steward said “LIKE WE SAID OVER THE PA, THIS ONLY HAS FOOD OR BEVERAGE!” Vodka is a beverage! It was a legitimate question. Not sure why she treated the passenger this way. Taking trash was even unpleasant, No “Thank you” or at least a smile. I work in CS. I know good CS can make or break your trip. There was absolutely no “aloha” on this trip. All clearly did not want to be on this plane and felt strongly that they did not want to provide a premium service to their clients. This might be our last HA and cancellation of my HA-MC if we are treated the same way going home. We are typically treated with kindness and warmth in the past with HA. This trip was unacceptable.

Overall it was a good flight, but the food should be looked at. No options. The seat was also uncomfortable and very tight.

All of the United employees I interacted with were professional and courteous. The aircraft was clean, the food on the flight was good. No complaints here.

Armrest controller on my seat 35D and nextbooennseat 35E did not work right. Hard to press buttons to recognize and 35D had constantnpressure either upmost down somit was nearly impossible to make selections. .

I flew with my dog and had already purchased my dog’s ticket. Even that morning I had called costumer service to insure that my husband and I had seats together since the website was giving me an error when choosing our seats and the representative mentioned our dog. I showed up early to the airport and when I got to the gate and we started boarding I was help back and told that I was supposed to have a yellow tag and that I should have checked in at the counter for them to give me that tag. I was not aware of this, the representative on the phone did not say anything. Nor did I see it anywhere in the checking process online, so if you travel with a pet and are not checking in luggage, just know that you still have to go to the check in counter when arriving at the airport unless you want to be the last one to board and not have room for your carry on in the overhead bins. Other than that, I had a great experience.

Once we got in the air the pilot made up some of the time of the delay. So that was really nice.

I understand stuff happens, but plane failures are likely due to lack of maintenance. Additionally, air conditioning wasn't working, no snack/drink service, no WiFi. Fortunately, the crew was communicative and light-hearted. United grabbed another plane and we were able to get to our destination.

There was no food available for this red eye... one little waffle cookie for a 6+ hour flight... thank God I was able to sleep some

It is clear that someone knew, and competent, is in charge of food at United Airlines at least for the international flights. I was flying in coach, but the choices of the dinner were excellent. Tasty, and appropriate size. I had the beef, which was a little bit like a shepherds pie, and it was good. Nothing comparable has been served on a United flight in years. It will not be confused with three star food, but it is very good for airline food. Even better was the breakfast choice between a cinnamon roll and a breakfast sandwich. I chose the breakfast sandwich which was absolutely delicious and which I would happily order again at my local Starbucks or Panera. It is clear that someone knew indifferent is in charge of the food and it’s about time.

The flight was comfortable with the exit row and great service

Had to cancel first flight because Airporter Bus took over 3 hrs to get to airport which resulted in an extra $378 dollar fare . Is there anyway I can be reimbursed for initial fare since it was not my fault? Sent from my iPhone EJ Ledet

Plane was crowded and even when we hit altitude, the plane was hot, not enough air flow.

Flight was delayed not sure why no explanation given and no apologies either. Otherwise the flight was fine

Did not get the seat I selected and paid for.

My flight was delayed for several hours. Sitting at gate 16 for several hours, I got a text from Kayak the gate changed to 9 before it was announced. Very bad communication at each gate from American Airlines employees. I received 10 notifications of delay from Kayak. My vacation started off horrible! I will write to American Airlines corporate office also.

The AA staff person who checked our bags was curt and almost rude. The FA also seemed unhappy doing her job. Overall it was like riding the school bus back in grade school.

Internet was a bit expensive and did not work ask that week otherwise a good flight

Ring in first class for an overnight flight, there was no blankets nor pillows for first class customers.

My Internet did not work for Outlook email or basically anything. I paid for one hour of in-flight usage and it was terrible. I spent a lot of time on different sites and browsers with no luck and a lot of frustration. Other than that, the flight was on time, crew was nice, service was fine. Seat was OK even though I paid for the extra 6 inches. I cannot imagine how tight the seats in the back must be.

Delayed flight that lead to a missed connection and a 5-hour trip became a 12-hour flight 🙄

Any flight to ORD after about 2pm this summer has been challenging. Flight was delayed getting in (coming from ORD) and that led to it not leaving before a ground stop due to lightening before they could fuel the plane, and so forth. They made up some time but we were still late in arriving at ORD, and that led to missed connections.

Food was ok, but not as good as I have had before on AA.

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