Guest reviews
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Overall Rating
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8.8 "Location is great."9.3 "
Easily accessible by car , said 93%." 10.0 "100%liked the proximity to sightseeing ." -
7.3 "Good service."7.7 "77% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." -
4.8 "Not very clean."5.0 "Only 50% said
rooms were clean enough ." 3.2 "68% thoughtit was rather dirty ." 4.8 "52% said thebathroom was dirty ." -
4.7 "Breakfast is below average."
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4.6 "Rooms are not good."5.0 "Only 50% said
rooms were clean enough ." 4.6 "54% didn't like theuncomfortable beds ." 3.7 "63%complained about the bathroom ." 3.2 "68% thought they werepoorly maintained ." 3.2 "68% saidrooms were small ." 4.8 "52% said thebathroom was dirty ." 3.3 "67% hadproblems with the shower ." 4.3 "57% wereunsatisfied with the kitchenette ." 2.5 "Air conditioning was criticized by 75%." 2.2 "78%criticized the small bathroom ." -
4.1 "Not very comfortable."4.6 "54% didn't like the
uncomfortable beds ." 3.9 "61% thought it wastoo noisy ." 3.2 "68% saidrooms were small ." 2.5 "Air conditioning was criticized by 75%." 2.2 "78%criticized the small bathroom ."
Overall Rating
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8.8 "Location is great."
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7.8 "High value."
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7.3 "Good service."
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4.8 "Not very clean."5.0 "Only 50% said
rooms were clean enough ." -
4.6 "Rooms are not good."5.0 "Only 50% said
rooms were clean enough ." 5.0 "Beds were acceptable for 50%." 3.8 "62%complained about the bathroom ." 3.3 "67% thought they werepoorly maintained ." -
4.3 "Not very comfortable."5.0 "
Beds were acceptable for 50%."
Overall Rating
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6.9 "Service is ok."6.4 "64% said the
reception staff was ok ." -
4.4 "Rooms are not good."4.7 "53% said
rooms were dirty ." 3.8 "62%complained about the bathroom ." 4.3 "57% didn't like theuncomfortable beds ." 3.3 "67% thought they werepoorly maintained ." 2.7 "73% saidrooms were small ." -
4.4 "Not very clean."4.7 "53% said
rooms were dirty ." 2.7 "73% thoughtit was rather dirty ." -
3.8 "Not very comfortable."4.3 "57% didn't like the
uncomfortable beds ." 2.7 "73% saidrooms were small ."
Overall Rating
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8.3 "Good value."
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7.7 "Good service."
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5.0 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
4.9 "Rooms are not good."3.6 "64%
complained about the bathroom ." -
4.3 "Not very comfortable."
Overall Rating
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9.0 "Terrific location."
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7.5 "Good service."7.9 "79% found the
staff to be very friendly ." -
4.8 "Rooms are not good."3.2 "68% thought they were
poorly maintained ." 4.8 "52% didn't like theuncomfortable beds ." 3.8 "62%complained about the bathroom ." -
4.5 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
I've stayed here in the past with no problems and gave high ratings, but this time the room was not clean. I was too tired to deal with it that night as I arrived late in the evening, but the NEW manager in the morning took care of it immediately and gave me a Full refund and apology! She said improvements were coming. I will give them another try next time I need to stay in Kalamazoo.
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8.0review from
We were given a handicap room which was very large and comfortable. The bed was huge and clean and comfy. This is a simple hotel, but if you're not going to be in your hotel a lot, it's perfect House keeping showed up at 9am and tried to come in about 5 times.
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10.0review from
The outside looks a little sketchy, but the newly renovated rooms were very nice!! Everything was clean and up to our standards. We enjoyed our stay!
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10.0review from
Great room. Very comfortable. There were stains on the bed sheets and towels. Very gross. Felt very dirty. Towels and sheets need to be cleaned better.
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7.0review from
It looked really nice, the lawn was pretty. There were dead bugs everywhere.
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8.0review from
We were given a handicap room which was very large and comfortable. The bed was huge and clean and comfy. This is a simple hotel, but if you're not going to be in your hotel a lot, it's perfect House keeping showed up at 9am and tried to come in about 5 times.
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10.0review from
The outside looks a little sketchy, but the newly renovated rooms were very nice!! Everything was clean and up to our standards. We enjoyed our stay!
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10.0review from
Great room. Very comfortable. There were stains on the bed sheets and towels. Very gross. Felt very dirty. Towels and sheets need to be cleaned better.
