Pros (+) Breakfast was 3 *. Dinner was 4* . Elevator was from world war 2 era.
3 stars
Hotel Suisse
Photos of Hotel Suisse
Overview
Situated close to Kandy Railway Station, Hotel Suisse Kandy offers guests a convenient base when visiting Kandy. It also offers free Wi-Fi, an outdoor pool and a kids club.
The hotel has 93 rooms and has been recently refurbished. Staff are available 24/7 and can book tours and tickets.
The air conditioned rooms at Hotel Suisse Kandy are well-appointed.
Those staying at the hotel can enjoy the on-site bar, ideally based for socializing in the evening.
Hotel Suisse Kandy is situated amongst the area's popular sightseeing attractions, including Temple Of The Tooth, which is within walking distance. Guests can also easily visit Wales Park and National Museum Of Kandy.
Amenities at Hotel Suisse
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Window
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lake view
- Landmark view
- Lockers
- Mountain view
- Pool view
- Seating area
- Slippers
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-feather pillow
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Board games/puzzles
- Cycling
- Darts
- Beauty salon
- Pool table
- Hiking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Pool and spa
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Pants press
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews of Hotel Suisse
7.8
Good
1043 verified ratings
Wonderful
373
Very good
186
Good
226
Okay
98
Fair
83
Mediocre
36
Poor
41
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many expressing frustration over poor service and cleanliness issues. However, the breakfast received positive remarks, highlighting its quality and variety. Overall, while some aspects disappointed guests, the breakfast stood out as a positive feature.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
34 reviews
6.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hotel Suisse Kandy?
High season at Hotel Suisse Kandy is in August, and low season is in October.
How is the cleanliness at Hotel Suisse Kandy?
Guests have praised the hotel for its very clean rooms and lush garden with a great pool.
What can I expect from the food at Hotel Suisse Kandy?
While some guests have found the food to be rich and delicious, others have mentioned that the food looked good but was tasteless. It's recommended to check recent reviews for the latest dining experiences.
Is parking available at Hotel Suisse Kandy?
Yes, the hotel offers free parking and valet parking for the convenience of guests.
How is the customer service at Hotel Suisse Kandy?
Guests have highlighted the great location and great staff, with specific mentions of attentive and friendly staff members. However, some guests have also mentioned instances of inexperience and rudeness. It's advisable to check recent reviews for the latest feedback on customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's proximity to Kandy Lake and the Temple of the Tooth makes it convenient for guests to explore these popular attractions on foot.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is the low season, as mentioned by the hotel's seasonality information.
Be Mindful of Room Selection
Some guests noted that certain rooms may be affected by noise from events or parties in the garden, so it's advisable to inquire about room locations upon booking.
Enjoy the Colonial Aesthetic
Guests appreciated the hotel's captivating British Colonial aesthetic and splendid interior, adding to the overall charm and comfort of the stay.
Take Advantage of the Outdoor Pool
Many guests praised the lush garden and great pool, making it a delightful spot for relaxation during the stay.
Check for Special Events
If you're interested in experiencing local festivals like the Kandy Perahera, consider visiting during such events, as the hotel's location was noted to be convenient for such occasions.
Consider Early Check-in
Guests mentioned that the staff were accommodating with early check-in requests, which can be helpful for travelers with specific arrival times or transportation schedules.
Plan for Dining
While some guests enjoyed the food, others found it tasteless or the buffet options limited. Considering dining preferences and exploring nearby dining options may enhance the overall experience.
Engage with Attentive Staff
Several guests highlighted the helpful and friendly nature of the staff, particularly in the dining area, contributing to an enjoyable and comfortable stay.
Location
30 Sangarraja Mawatha, Kandy
What's nearby
- Lakeside Adventist Hospital223 yd
- Kandy Lake0.3 mi
- National Museum Of Kandy0.3 mi
- Temple Of The Tooth0.4 mi
- Natha Devale0.4 mi
- Wales Park0.4 mi
- Sri Dalada Maligawa0.4 mi
- Maha Vishnu Temple0.5 mi
- Bogambara Stadium0.5 mi
- Asgiriya Stadium0.6 mi
- Kandy Clock Tower0.7 mi
- National Hospital - Kandy0.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Suisse
Low season | October |
|---|---|
High season | August |
Average price (weeknight) | $72 |
Average price (weekend night) | $78 |
When to book a room at Hotel Suisse
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Suisse
FAQs when booking at Hotel Suisse
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See most recommended stays in KandyGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.7 mi |
Everything you need to know for your stay in Kandy
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