|"Enjoyed dinner meal and hotel bar area."||(in 1 review)|
|"The staff were great!"||(in 14 reviews)|
|"Location and view were wonderful!"||(in 10 reviews)|
|"Front desk did not know their jobs."||(in 3 reviews)|
|"Ice bucket was never taken care of."||(in 2 reviews)|
|"Do they know what a checklist is?"||(in 1 review)|
|food at the restaurant||in 44 reviews|
|hotel staff||in 34 reviews|
|room was clean||in 26 reviews|
|great views||in 24 reviews|
|great location||in 19 reviews|
|front desk||in 18 reviews|
|good service||in 18 reviews|
|hotel bar||in 7 reviews|
|glasss||in 6 reviews|
|checklist||in 3 reviews|
|ferry||in 3 reviews|
|nozzles||in 2 reviews|
|stringy||in 2 reviews|
Flushing $$$ down the drain
Location. It is on top of a hill and is quiet. The shuttle drivers were helpful. The front desk was helpful. There is a nice restaurant.
Unfortunately, the tram to access the town hasn't worked in almost two years! It is a lot of money to spend for a room. There was hair on the bathroom floor, the tub didn't drain very well. I felt like I was paying a 5 star price for a 2 star quality hotel room. There are a lot of snooty customers who go there. The restaurant staff seemed overwhelmed for the type of product they were trying to put out.
Friendly staff, spectacular views
the tram was out of order which required a big uphill hike to get to and from downtown Ketchikan. This negates the excellent location. the tram had been out since September, with no mention on websites. Rooms are minimally furnished, TV and ice machines either didn't work or were problematic. Cleaniliness only adequate.
Nice hotel - would stay there again
Location is nice and the elevator to downtown is convenient. Staff was pleasant. Overall a nice stay and decent food at the restaurant.
Exterior is a little rundown. The trash (cig butts, wrappers, etc) on the ground and stairs around the out buildings was never picked up. The restaurant was closed on Mother's Day but the front desk staff didn't even know that.
We love the location of this hotel.
We have stayed at this hotel many times in the past but the hotel is currently undergoing a management change and there were many problems. Food was overcooked, wilted salad was served, berries were served frozen, the staff could not answer any questions, staff did not show up to serve breakfast and did not send laundry out when dropped off. We hope that the management change will correct these problems.
With a stay at Cape Fox Lodge, you'll be centrally located in Ketchikan, within a 10-minute walk of Dolly's House Museum and Southeast Alaska Discovery Center. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ketchikan? This hotel has facilities measuring 1638 square feet (152 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.
based on 26 reviews
Policies vary by room type and provider.
Cape Fox Lodge is located at 800 Venetia Way, 0.3 miles from the center of Ketchikan. Dolly's House Museum is the closest landmark to Cape Fox Lodge.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Cape Fox Lodge.
Yes, Cape Fox Lodge offers free Wi-Fi.
No, Cape Fox Lodge does not offer free parking.
Yes, Cape Fox Lodge offers free airport shuttle service.
Cape Fox Lodge is 3.1 miles from Ketchikan. Cape Fox Lodge is 14.8 miles from Metlakatla SPB.
Yes, Cape Fox Lodge is a pet-friendly hotel.
No, Cape Fox Lodge does not have a pool onsite.