Guest Reviews
Overall Rating
8.3 Excellent
Based on 59 reviews
Food
8.7
Room
8.0
Service
8.0
Location
7.6
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Cape Fox Lodge
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$136+
Cape Fox Lodge
Review highlights
- 8.7
- 8.0
- 8.0
- 7.6
Good to know
- Spacious rooms
- Great view
About
A great choice for a stay in Ketchikan, Cape Fox Lodge is just 3.5 mi (5.6 km) from the airport. For a bite to eat, guests can check out Heen Kahidi Dining Room, which is open for breakfast, lunch, and dinner and offers ocean views. Rooms at this romantic hotel feature bonuses like refrigerators and microwaves, along with flat-screen TVs and room service.
Amenities
- Free Wi-Fi
- Pets allowed on request. Charges may apply.
- Facilities for Disabled Guests
- ATM on-site
- Business center
- Internet
- Laundry service
- Meeting/Banquet facilities
- Room service
- No smoking
- Restaurant
- 24 Hour Front Desk
- Free parking
- Storage available
- Terrace/Patio
- Concierge service
- Gift shop
- Laundry facilities
- Coffee shop
- Free long-term parking
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0
Pros: Friendly staff, spectacular views
Cons: the tram was out of order which required a big uphill hike to get to and from downtown Ketchikan. This negates the excellent location. the tram had been out since September, with no mention on websites. Rooms are minimally furnished, TV and ice machines either didn't work or were problematic. Cleaniliness only adequate.
review from
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6.3
Pros: We love the location of this hotel.
Cons: We have stayed at this hotel many times in the past but the hotel is currently undergoing a management change and there were many problems. Food was overcooked, wilted salad was served, berries were served frozen, the staff could not answer any questions, staff did not show up to serve breakfast and did not send laundry out when dropped off. We hope that the management change will correct these problems.
review from
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4.8
Flushing $$$ down the drain
Pros: Location. It is on top of a hill and is quiet. The shuttle drivers were helpful. The front desk was helpful. There is a nice restaurant.
Cons: Unfortunately, the tram to access the town hasn't worked in almost two years! It is a lot of money to spend for a room. There was hair on the bathroom floor, the tub didn't drain very well. I felt like I was paying a 5 star price for a 2 star quality hotel room. There are a lot of snooty customers who go there. The restaurant staff seemed overwhelmed for the type of product they were trying to put out.
review from
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7.1
Nice hotel - would stay there again
Pros: Location is nice and the elevator to downtown is convenient. Staff was pleasant. Overall a nice stay and decent food at the restaurant.
Cons: Exterior is a little rundown. The trash (cig butts, wrappers, etc) on the ground and stairs around the out buildings was never picked up. The restaurant was closed on Mother's Day but the front desk staff didn't even know that.
review from
-
6.0
Pros: Friendly staff, spectacular views
Cons: the tram was out of order which required a big uphill hike to get to and from downtown Ketchikan. This negates the excellent location. the tram had been out since September, with no mention on websites. Rooms are minimally furnished, TV and ice machines either didn't work or were problematic. Cleaniliness only adequate.
review from
-
6.3
Pros: We love the location of this hotel.
Cons: We have stayed at this hotel many times in the past but the hotel is currently undergoing a management change and there were many problems. Food was overcooked, wilted salad was served, berries were served frozen, the staff could not answer any questions, staff did not show up to serve breakfast and did not send laundry out when dropped off. We hope that the management change will correct these problems.
review from
-
4.8
Flushing $$$ down the drain
Pros: Location. It is on top of a hill and is quiet. The shuttle drivers were helpful. The front desk was helpful. There is a nice restaurant.
Cons: Unfortunately, the tram to access the town hasn't worked in almost two years! It is a lot of money to spend for a room. There was hair on the bathroom floor, the tub didn't drain very well. I felt like I was paying a 5 star price for a 2 star quality hotel room. There are a lot of snooty customers who go there. The restaurant staff seemed overwhelmed for the type of product they were trying to put out.
review from
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