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2 locations in Kettering
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Reviews
10.0 Wonderful
Anonymous, Dec 2023
Intermediate SUV
2.0 Poor
Anonymous, Oct 2023
Economy
10.0 Wonderful
Anonymous, Sep 2022
10.0 Wonderful
Anonymous, May 2021
Pros:
Friendly well organized and knowledgeable staff! Knew the vehicle well enough to give a crash course so I didn’t need the manual lolCons:
I have no complaints great customer service and all around people2.0 Poor
Kendra, Mar 2021
Pros:
Wow, ballsy to ask about my experience when you took my reservation but failed to provide me a car.Cons:
See above10.0 Wonderful
Joshua, Sep 2020
Pros:
Easy pickup and drop off3 locations in Kettering
3 locations in Kettering
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10.0 Wonderful
Anonymous, May 2021
Pros:
The staff were very friendly and professional!10.0 Wonderful
Anonymous, May 2021
Pros:
The staff were very friendly and professional!2.4 Poor
Anonymous, Nov 2020
Pros:
Honestly, we had a pretty terrible experience altogether.Cons:
First of all, when we went to pick up our car they didn’t have one ready / cleaned. They tried to give us a pickup truck for our very long drive, even though I had reserved a car. Finally, they “found one” for us, but when the desk clerk asked one of the staff members to clean it for us, the gentleman loudly declared it was his lunch break and he wouldn’t do it. We then were given a very dirty car, which reeked of smoke and had cigarette burns in the seats. Especially during Covid, I did not feel safe driving the car until I had gone home to Lysol it myself. I asked for a different car, but was told that wasn’t possible. Then, when we began our 10 hour drive the next day, we had to stop every hour to fill the tire because the low pressure light kept coming on. There was damage to the tire (from a previous driver) and the air was leaking out at a rapid speed. It was super scary, and we felt very unsafe. When I called again, they said to take it to an Enterprise to have it swapped out once we got to our destination. When we finally got there (hours late due to stopping for air nine times), we called three different Enterprise locations, all of whom said they couldn’t help us. One lady even told me that she was just too busy to help because it was a Monday. Finally, customer service told us to drive it 30 minutes to the airport. When we got to the airport, we were again told that no one could help us. The manager at that location was extremely rude and said our only choice was to go have it repaired and cover the expenses and hope to be reimbursed at a later date. I felt so helpless, as we had just wasted four hours of our day and still didn’t have a safe car to drive home. We were totally given the runaround and ended up having to drive the defective car back, just hoping that the tire wouldn’t blow on our 10 hour drive through the mountains. Between that and the awful smell of smoke, this was the worst rental car experience I have ever had. I will never rent from Enterprise again.2.0 Poor
ken, Sep 2020
Pros:
Location was convenient.Cons:
Service. It was terrible. Staff never called back about availability of a car. No reply. Nada. Zip.2 locations in Kettering
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4.0 Mediocre
Tony, Jul 2020
Pros:
Yes, drip off was super easy.Cons:
The car was dirty when I picked it up, obviously not sanitized. In this time of Covid -19 the car should have been spotlessAlong with a 6 passenger van, rental companies in Kettering offer 7 passenger vans.
Pick-up location | Kettering |
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Car types | Van |
Rental locations | 2 |
Airport locations | 0 |