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Even with the renovations the hotel still held on to it's old time charm. The staff were accommodating, the bed was very comfortable and the handicapped bathroom was a super plus. Mahalo Breakfast was overpriced. Papaya wasn't ripe. Not enough butter and syrup to cover the very large pancakes, but the people working there were very helpful.
I like the continental breakfast. Not more parking space & there's no shortcut at the back if you happened to park at the very end of the parking lot! They should open the concrete fence on the shoreline side in case of emergency / tsunami. Residents can have an easy access to the back side to go back & forth to their car if they will open the concrete fence especially in case of emergency. Aloha!
The restaurant is really good, it's close to many locations, beach is walking distance, wristband electronic roomkey, check out is later than most hotels, Rooms need major remodel (very outdated), Parking lot is a terrible one-way to the main lobby, beach towels at front lobby only not in the rooms, they charge $15 a day for cleaning fees, our room had many small ants, trying to get back on the main highway can be irritating due to the construction near the hotel,
It is an ocean front property. It has 2 swimming pools. Lots of parking. Convenient location. Renovating, uncomfortable bed. No microwave in room.
Great pool,nice beach,live music every night,nice gas firepit,walking distance to many restaurants, cool vibe. We have stayed here twice ...this time we had only one small issue...the shower in our room would not maintain a constant temperature...from very cold to scalding.
Room was comfortable except for the wooden bed platforms that have sharp corners. Parking was terrible and minimal. Had to walk quite a bit to get to the room from parking lot. Not easy to find the main office.
We liked to sit by the beach on the tables on the new restaurant.fridge toaster and microwave was provided and was great so we could have early breakfast and leave to hiking. The rest was basic don't expect fancy drill. The renovation is almost finish sonwe got lucky the new restaurant is going to change things big time
Bar and beach was #LITFAM
Close to beach, beach towel rental
The comfort of the beds. The jackhammer outside our bedroom.
Just about everything. The person at the front desk who asked me "and who are we?", after asking for a beach towel. Very inappropriate dialogue for someone in the hospitality industry. Aside from this insulting experience, the stay was quite nice.
Overall, it was adequate. It was quiet, comfortable, and i got some excellent rest. Floor in the bathroom wasnt swept which made me wonder what else was missed.
amazing room, location and view Poor landscape and amenities and infrastructure is too old.
Loved it. Nice people. Nice rooms. Nice facilities. Wanted to lay in those beds all day. Thank you!
- Ocean view suite was beautiful. The room was spacious and had an amazing view of Hanalei bay - Hotel Staff remembered it was our anniversary and they made our trip really special - Hotel restaurants had amazing food and great service - Pool side service was excellent and fast. People helped set up chairs for us and moved the umbrella to keep us in the shade through out the day
We needed a one night hotel near the airport to match our flight home. This hotel was a pleasant discovery for us for our first stay on the North side of the island. We now want to go back here. Nort shore waves were too high to get in the ocean but they were magnificent to watch!
Courtyard by Marriott Kauai at Coconut Beach was gorgeous and the staff was amazing. Card slot light did not light up when we unlock the hotel room door. Also, KAYAK dropped the ball in communication with the hotel. All the included items were not communicated to the hotel and we had to pay for it separately. For example, the 2 free mai tai's and free parking we were promised were never passed along by KAYAK.
Wonderful hotel and amenities in a great location. A decent value if it weren't for the resort fee. Resort Fee... seemed a bit overkill for what you get. Unfortunately I feel like it is a way for the hotel to get more out of each nights rate. Breakfast buffet was a bit pricey too. Great food but I couldn't eat enough to make it a good value at $22/person.
Great ocean view rooms with nice furniture, linens and a mini fridge. Lots of activities to do each day and complimentary mai tais with the resort package. Keep an eye out for the monk seals who come up to rest right on the resort's beach!
The hotel is on a beautiful stretch of the coconut coast beach. The pool and grounds are nice and well kept. The staff makes this a great hotel. The bartenders and restaurant staff are always very friendly and helpful.
1. At least 3 and a half star hotel, good as advertised and reviews I researched from the web 2. Great location for exploring the island both north or south shore and near all supermarkets and places to eat 3. Available bicycle rental to explore the bike path along Kapaa beach 1. Swimming pool is small and when a lot of people in the pool, the water quality was a question. 2. The hotel sign is not big and clear from the main road, easily missed without GPS 3. If the hotel could waive parking fee, I would probably be happier
Beautiful location, wonderful ocean view, close to many restaurants, great staff. Nice pool area. Easy drive to several beaches, a bit longer drive to the north coast and to Waimea Canyon. Convenient to river kayaking, and Backcountry Adventures for tubing or zip lining. It's on a beautiful beach, but it wasn't swimable. The balcony was very small. The restaurant prices seemed high, even for Hawaii, so we didn't eat there.
The hotel is beautiful! We had a "garden view" room but from where it was we could see the ocean perfectly. Being able to sit on the lanai and watch the sunrise was great! The pool, hot tub, grounds are all very well kept! Staff is wonderful The parking fee per day - when paying the price for the room the parking should be FREE!
Great location, very nice rooms, great front desk help and enjoyed the afternoon Mai Tais. We really liked how they offered coolers, chairs, and umbrellas to take to any beach you preferred...very handy. The rooms were very clean. It was in a perfect location for getting to other parts of the island, close to several key beaches, close to restaurants and stores, and decent parking. It was hard to spot the hotel and its sign from the road. Also, the halls smelled too much like the "beach" (but didn't impact our room). They don't have Fox Sports 1 channel which was a bit of a pain, but not a huge deal. Overall, a great choice.
Cheap You get what you pay for
ocean front, view of sunrise, good value. twin beds, prefer a king bed.
great view, front desk was great, however, there was hair on the bed, blankets were stained, carpet was stained bathroom not to bad, I did not feel comfortable to sleep.
The view is amazing. Price is very good. Updated bathroom in my room was a big plus. Rooms are clean but very old and worn out.
Works great for the budget traveller. No frills but plenty comfy. Bring ear plugs no matter where you stay on the island as the wild chickens are really loud.
checkin after hours was easy. Beds (twin only) were comfortable. Towels good. Quiet, except for waves lapping on the seashore. Clean. Inexpensive. Very worn and desperately needs updating. Ok for an overnighter; would not recommend for a longer stay!
The hotel was on beach. That was the only redeeming quality. There were too many things wrong to list them all. In short, this hotel has seen better days. If you are looking for a step above camping out this would be place for you.
No tv but it made it a nice escape View Everything No stove or microwave. Slow wifi
Greatest ocean view/sounds ever. Older remodeled building but clean. Wished we stayed here longe than a night! Headed up to Princeville where we prebooked our actual stay and was disappointed in our extended rental on the north shore. Two twin beds instead of queen!
It's on the coast. Wifi was worthless. Property shows its age.
I was honestly really disappointed with our stay at Castle Mokihana. It was old and really dirty. My "clean bed" had someone's else's long hair in it and I also found a bug in it which was disgusting. There was no working air conditioning so that made the week we stayed there way too long. The Wi-Fi was terrible and there's no tv. I wouldn't recommend this place to anyone, it's not worth the money,
Cleanliness of buildings and the yard as well as rooms. Pool-side bar. There isn't enough parking for all of the guest units - finding parking was always frustrating when returning to the resort at night. The reservation I made through kayak was somewhat misleading because I purchased the ocean view room (as opposed to the partial ocean view room) assuming that it would be a unit on the ocean front but I guess there was another category that wasn't listed at the time. I thought I was getting an ocean front room but got a room that I would consider more of a partial ocean view - looking onto the pool instead. There was an additional almost $20 daily resort fee that included wifi and a few other things but seemed to be an outrageous additional cost.
The staff were very nice and helpful. Close to shopping center and restauraunts. Nice grounds with variety of rooms. Pool with bar and live music. Room had refridgerator, coffee maker, microwave, and dishes - enough for basic meals for breakfast etc. the balconies were nice and people were mostly friendly. I had a room with adjoining double doors. The doors allowed a lot of noise to pass through. I had extremely rude neighbors who kept the neighbors on all sides awake and security was called by other neighbors multiple times. I didn't get the impression that this was the norm for this hotel. I've stayed here before and not had any other problems. Multiple days of this trouble did however make my trip less than relaxing.
Great value for the money, since they are all studio/hotel rooms, rooms are good for 1-2 people. Beach front and centrally located within walking distance to several restaurants a plus! Current construction makes for a disturbing experience during daily work hours.
It is a beautiful facility - clean and well maintained. I chose it because the beach right next to the pool and right up to the bar. The hotel is nice as it is split into separate buildings. We were given an upgrade to an ocean view room. Each room has it's own lanai. The lanais could be nicer - the old air conditioner unit on it was not so nice, and there was no thermostat in the room so we had to climb on top of the couch to turn it on and off.. Would be great if they had a continental breakfast or muffins or something and not just coffee (though it was great and I'm a coffee snob) in the morning.
Great hotel. Excellent location. Spend the extra money for an ocean view. Would stay here again definitely. Loved it!
Location and convenience Room air freshener was over powering and gave me a migraine.
We like our 1-br condo suit that offers a pull-out sofa bed, a well-equipped kitchen, and even a washer and dryer. Our room was cleaned and our beds were made everyday, The location was perfect to travel to any side of Kauai easily becayse the freeway is right in the front of the resort. It is also near Safeway, Foodland, and many restaurants.
I loved the staff, and how spacious and comfortable the rooms were! I liked everything about this hotel, well priced, close to shopping!
Fabulous value for the cost. Smack dab on the beach!
Location on the Beach. Resort Grounds and Rooms Very Nice.
-Upgraded (without us knowing) to a 2 BR condo...nice if we needed all the space but there were only 2 of us. -In unit washer dryer -Lots of amenities (we didn't really use any though as we spent time out on the island) -Open parking...spot right out front of our unit. -Upstairs neighbors had heavy, noisy footsteps
Staff was slow and more concerned about everything else except us, phones, unwrapping boxes etc. Did not return drivers license after asking for it the second time. But did return it to our room several hours later. BBQ's were unkept ..... a dirty mess at 5 PM ... had not been cleaned in ages!
Ambiance, service, staff. The apartment was very well equipped and had everything we needed Location is a bit far from most attractions, but there are things to do nearby as well.
Location. Front desk. Full kitchen. Very warm in the summer. No a/c. It only gets uncomfortable mid afternoon in the summer.
The main pool and lobby are nice. They provide you an ice chest in the room so you can take it to the beach. Rooms need renovating they still have carpeted floor and the bathroom is outdated. As my wife and I tried to sleep early for an morning excursion there were several loud guests blaring music and having a loud sexual conversation. (Lady was talking about having a threesome with her hubby and friend) yes this was heard from our bedroom that's how loud they were. I called front desk around midnight to let security know but it seemed like they didn't show up until later.
Room has good circulation, so no ac isn't s problem! Pools are beautiful. Seemed to have run out of hot water while filling the tub...Shower water pressure is weak.
I loved how spacious it was. I loved how the kitchen included every utensil you might need without having to ask for it. I loved that it came with a washer / dryer in the unit, that was a nice surprise. The big bath tub with the jets was the icing on the already amazing cake. I will definitely return. I didn't like that the pool and hot tubs on the premises had a 10pm curfew. It made it feel like camp or school and it was a big turnoff, especially since every time I tried to use the hot tub there were people there. Never got a chance to use it.
The accommodations, staff, cleanliness and location were awesome! Being able to stroll throughout Princeville and take advantage of the other resorts nearby was a plus. It was a beautiful location and I highly recommend it for the $. The pool was freezing and it needs a restaurant/bar on site.
Loved the room and the pool Nothing
Staff was friendly, overall location is convenient to Kapaa, but very close to the main road. Large unit with kitchen and comfortable living room and large bedroom. Location is very close to the main road, and you have to run the AC to drown out the road noise. No way to keep the windows open at night due to road noise. Kitchen is fully stocked, but appliances are old. Shower/Tub is pretty dated.
Easily accessible. Ample parking. Comfortable and quiet Ice machine only located in one area.
staff was helpful and friendly nothing
Clean, comfortable suite in a good location. Close to restaurants and grocery stores. Excellent Wi-Fi and new TVs. This isn't a 5 star stay, but if you are looking for something clean and comfortable this is your place. We received fresh towels and garbage service daily. Staff was very friendly. Lots of parking available for your vehicle. An older building, not completed renovated. Our stove looked like it was from the 70s, but everything worked fine. Our unit was located on the second floor which only had access by stairs. These stairs may be troublesome for older travellers. Our A/C was quite noisy so we turned it off at night.
Rooms were clean, nice view, close to the beach. Beach towels and free bike rentals were a nice perk. Staff at the front desk was not always the most helpful when it came to answering questions about the nearby area. The concierge however was able to do so most of the time.
Stay there last year When it was Aston owned, now it's a Hilton and renovated it's went from 2** to a 4**** .. Rooms are way nicer and clean .. The room I had, had a fly problem .. First night had at least 20 flies called front desk in the morning came back that night but still had a bunch of flies still flying around .. Other then that the stay at the Hilton garden in was good .. I'd go back !.!
We loved having coffee on the lanai every morning. We kept the windows open all night so we could enjoy the sound of the ocean crashing--wonderful. The hot tub was a treat for our muscles after our long, uncomfortable flight. There was no lock on our door and I know the innkeepers entered our room while we were out. Nothing was taken of course, but I don't understand the reason for entry. During our stay I heard another guest ask the innkeeper why he had entered their room.
The view was beautiful. All the chickens! Plus, it was a long walk to the beach down a big hill which meant you had to walk back up! Plus, they did not tell us they only refreshed the room every other day, which would be fine but we like having coffee and had to request more.
We asked for our money back after it became apparent that the studio only had a super uncomfortable pull out couch bed. The resort seemed nice, and the staff was friendly, but for the love of God get the one bedroom! I could not believe they would have us stay on a bumpy springy pull out couch bed for 200+ a night! The Windham had a nice little studio right down the road with a REAL BED for almost half the price. Like I said the resort seemed really nice but DO NOT get the studio room if you value comfort in a mattress.
nice location. nice place. nice people! I needed too stay longer!!
The staff were very friendly and accommodating. I was a little dissatisfied with the housekeeping. I had to ask them to vacuum- they did not do it automatically. Also, it was apparent that all they did was replace towels, remove garbage, and make the bed.
It is right on the coast and convenient for walking around and exploring Kapa'a The staff, especially George, was very friendly and helpful and made a number of good suggestions for local restaurants and places to visit. The 'wiki' breakfast really wasn't much at all, especially if you got there after 8 a.m., despite being available from 7 a.m. to 9 a.m. We learned to eat breakfast across the street at the Hemingway Café.
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Great location next to the ocean.
charming room, lanai straight on the beach, small breakfast, free parking, good location for visiting Kaua'i. arrived too early for check in (noon) - only get the room at this time when paying USD---- that's rip-off!
Very clean. Great location. Room furnishings were hit and miss. In-room safe barely worked. One electrical outlet falling out of the wall.