The service and the swimming pool facilities i.e. sauna and steam room. Also the included parking was a bonus and the breakfast was lovely. Extremely good value for money
everything was pretty much perfect! comfort, service, cleanliness and informtion....all faultless. food was a little too expensive and delivery charge for room service is totally unnecessary!
For the first time in a very long time, this hotel ticked all the boxes, clean, modern, helpful staff offering an individual service. Nothing, all good.
Very good room & good, albeit expensive, food. The 'Active' listing says parking is free. It is not; it is an expensive underground car park. Fortunately parking is free on the streets adjacent. Hopefully the local council won't, in future, shove double yellow lines everywhere?
Lovely environment, great breakfast None really
Friendly staff. Very professional and accommodating. Room was done to high standards. Good value for money
I loved this hotel and would like to return in the near future.
The staff were very attentive. Nothing was too much trouble especially the chef in the morning when we were having trouble with the pancake machine. The rooms were clean and large and the Housekeeping staff did a good job. The fact that you are charged so much for everything!! The food was really pricey although very nice. The internet charge is high. The bar prices were high. It was just so reasonable to stay but because of the expensive additions it made the price not so attractive in the end!! I would recommend the hotel but only for a one off treat!!
Close location to football stadium, very good service from the staff. Food was excellent. I received a letter to inform me £3.95 had been charged to my credit card for mineral water I had consumed in my room, which I never had and will ring Reading Hilton to let them know.
Good pool area Expensive drinks in the bar
location room appeared to be geared for a lone businessman not a couple and certainly not a female - no plug socket by a mirror.
Stayed one night, decent and comfortable hotel. Value for the money
very good central location
Being able to park my motorcycle and leave it there for the day
First class Everything perfect
Good value for money
It was cheap, friendly, had a interesting labyrinth of old corridors and is in the centre of Reading. Slightly shabby and my room smelt of stale smoke.
Convenient for local facilities The room we had overlooked the main street and was rather noisy because of revellers from the aforementioned local facilities but you can't have it all ways
Went Christmas shopping with a friend. A great location for Shops and a night out.
Fantastic staff Would have been useful to know that their restaurant was not open over the weekend - not really a problem as plenty of places to eat locally but was a shock when we arrived as we usually eat in the hotel on day of arrival as usually don't have time to explore.
Good location in centre of village. Staff friendly and helpful. Reasonable price. Public bar nice to relax in. Close to railway line, and double glazing did not close. For rooms above the stables, walls were thin - could hear other guest snoring. Hotel undergoing renovation, so looked tired.
Hotel was very close to where we needed to be for a wedding Very close to train track
The ambiance of the hotel The rooms were compact, a second chair would have been useful
Staff and management were very good and were very helpful, which made it a pleasure to stay at The George.
position right in the middle of pangbourne room was clean comfortable bed not 24/7 reception below the average breakfast
The hotel was 1st class, food was good,staff very helpful,be aware that room 19 the room we were in is close to the railway line so can be noisy.
staff went the extra mile to sort out the accomodation when our reservation details were mis-laid due to a transisition period between staff. pastries not always available (2 out of 3 days). Shower in some rooms didn't have adequate hot water.
Clean, easy - nice spot. Make sure you sort out your key during business hours. Closes early and you can still get through but better to make sure it's sorted before getting there, if you're arriving late.
friendly staff not full en-suite facilities, would have prefered full en-suite
Guest house is located close to the University of Reading (Whiteknights campus) and various shops (grocery stores, take-aways, laundrette), and on bus route to city centre. Staff was helpful. WiFi worked very well. Information in the website is misleading. It's not true that "each bedroom has shower facilities". Some rooms don't have a shower, and toilets are outside the rooms. Carpet in the room was not properly cleaned. Breakfast was very basic; no fruit, poor coffee.
Very clean, free internet, friendly owners,value for money and a good breakfast Only 5 tv channels
Very friendly helpful staff. Fantastic proper cotton sheets and good bed. Showers in the room. Breakfast was plain, although I had indicated food allergies in the booking this was not catered for - at least they could have sent an email saying bring your own. Coffee, as usual in UK, more like water. To be aware of: no toilets in the room.
Friendly and helpful staff.
The way we were received and the quality of freshly cooked breakfast No en-suite facility
The guesthouse was ideally located for my trip. The landlady was friendly and provided me with safe storage for my bicycle.
The staff were extremely helpful, informative and friendly. The room was clean and comfortable, great value for money.
Friendliness and Value for money Shared bathroom
we had a very comfortable overnight stay at the hotel with an excellent breakfast, served by very efficient and polite staff. The arrival at reception was of the same quality. We will use the hotel again when visiting family who live in Chineham.
the breakfasts, the pool facilities although jazussi out of action when we were there
We were there for my daughters wedding which went off without a hitch thanks to the organisation of the hotel staff. The rooms, breakfast, leisure facilities added to make it a great time.
Pool area Extortionate drinks prices.!
Pool, gym & tennis courts Restaurant was closed without prior warning. No refrigerator in room Bed sheets were rough enough to cause skin reddening. Small beds
Consistent service, comfortable rooms and good variety of food None
The quality of the room The reception. One the two occasions l visited (one on arrival), only one person was on the desk and on the phone for a good 5-10 minutes whislst l was waiting to be seen to. What if there was to be more than just l waiting?
Use of the leisure club is a real bonus No - its a good, comfortable business hotel
Comfortable bed. Very helpful and friendly staff
On the maps.google.com is reported wrong position of the hotel. On hotel web page is it ok, of course.
Excellent room. Modern decor. Spotlessly clean. Free wifi. Quiet country location. Paperthin walls meant I could hear everything from the room next door. Not nice when the occupant threw up.
High quality hotel at very reasonable rates. Good meal in restaurant. Signage from car park made finding reception difficult.
My colleague Julie Warren stayed at Highfield Park - it is now her hotel of choice when she is here on business.
Hotel was in a very good location for where I needed to be for business. The food is very good and the scenary is fantastic. With the hotel having some accomodation away from the main block (150m) and no cover, you need to make sure you have an umbrella with you. The Hotel didnt supply enough to the 41 rooms in the stable block where I was staying and I only found that out when I arrived there and it was pouring down.
Location The facilities available (gym etc) were at a different hotel which wasnt convenient, also No shower in the room only bath with shower head attachment.
comfort of the bed no shelf in bathroom - bed right up against the wall - no hair drier - window outlook 'none', sorry outlook was the roof only.
noise from next door at 230 am told night staff and he had a word
comfortable, pleasant surroundings, friendly staff and good value for money food nothing
Friendly hotel, modern decor, very comfortable room. Relaxed atmosphere. Easy to find. Lack of information supplied at check in E.g directions to rooms, bar etc. Many rooms are not in the main building - not advised at time of booking.
Beautiful historical environment. Well renovatie facility. Extra charge for credit card payment.
The politeness of the staff, and the comfort overall
Good location, friendly staff. Price and facilities were great for an overnight stay.
Room was good aa was the price Only Continental breakfast at weekend
Nice approach of the staff None
I was most impressed about the quality of room I stayed in and will definitely like to repeat the experience in the future Not applicable
can not disclose ;0) heating not on so was quite cold and the breakfast was a bit miss mash and did not have a lot of choice and although continental not much offering in the way of pastry.
the staff were great. It was a festival weekend so heavily booked. Basics ok
Good clean rooms, good continetal breakfast, excellent value for money, helpful staff
Free WiFi access was a great plus point and steered me towards making a booking at this hotel. Car parking was very restricted.
Staff friendly and helpful All areas such as stairwell,corridor,car park etc were scruffy and unkempt.The room whilst adequate was in need of a complete makeover.
Good evening meals
Food was excellent, staff were friendly and efficient Rooms were adequate but no hiardryer, bin or glasses in bathroom. Carpet on the stairs was worn in places.
Friendly Staff, Good Selection of food No shower in the room and a lack of hot water for the bath, so on 4 out of 7 mornings I had to have a cold bath, bed was slightly uncomfortable, poor tv reception
Very friendly staff. Excellent food. Comfortable and quiet room. None
Good value;good food;friendly staff;comfortable rooms.
Pleasant stay First floor mid corridor needs airing due to cooking smells from kitchen below. Better light blocking curtains/blinds over window (Rm 6) needed. Passing cars light the room up!
None Dirty, Nothing worked, could not have a shower, because wall fixing broken. Carpet in bathroom (Who has carpet in bathroom)? Worn and smelly. Cobwebs hanging from light fittings.
Could not get drink after 11pm as being residents we thought that this would have been avaible. Disappointed at the bar service as we were in a private room for about 50 guest and the bar in the room was not in operation
very slow service in restaurant & booking in
Room clean, plenty of hot water and tea making facilities. Room very noisy from traffic outside, couldn't open a window when the room because of the traffic noise. Should be a choice of duvet or blankets because some people don't like duvets.
It was acceptably clean and the room was a nice size for a family room. Yes, they had closed the restaurant for refurbishment, and pne of the main reasons we booked this particular hotel was because it had a restaurant next door where we could have dinner and breakfast as we were arriving late and leaving early.
The adjoining pub/restaurant served a great breakfast and evening meals were good. Service was excellent ! Some road noise and door banging late at night. Double bed was comfy but the single beds were not.
Friendly welcome and comfortable room.
The Hotel was ok, room was nice and big. There was a large tear in the Curtains, a minor point but you did ask!!!!
Great welcome and considerate care for my disabled wife None
Excellent location and easy to find, just a short distance from the M4 yet set in the midst of beautiful countryside. Rooms were very tastefully furnished. Hotel and inn staff were very friendly and welcoming - Jonny is a legend! Food for breakfast and lunch was excellent, beautifully presented and well worth the price and the real log fire was to die for. Nothing.
We had a get together with 7 "old friends" we found the environment very suitable for our get together. Nope
Beautiful room at an excellent price with the bonus of having breakfast included as well
very smart well equipped bedroom and shower - quiet and comfortable - staff very friendly and helpful didn't like the 10 percent automatically added to dinner bill - didn't like the dog in the dining room - otherwise ok
Lovely clean and modern rooms, comfortable bed, nice atmosphere and plesant staff Only point being the bed was close to the wall, so one of us had to inch round the side to get into bed, and no bedside cabinet on one side, which is always handy to have..
Excellent service from friendly staff. Very good food and beer. Busy bar (sometimes very busy) with friendly locals. Very well appointed room, quality fixtures and fittings. Room too small (or else furniture too large !), room felt very crowded indeed.
I am wheat and lactose intolerant and the staff were incredibly accomodating to assist me. It was a shame I couldn't eat more because the food looked amazing! Nothing, however I would make sure I booked a double bed in future.
the food I chose the hotel as it advertised wifi. unfortunately this was not available in my room, only in the bar
Room was very comfortable Quite noisey due to young "student Types" staying.
comfy bed and choice of tv channels Attitude of receptionist when I requested food service
the hotel was very quiet and very clean.
value for money some of the other guests were very noisy and did not consider others around them
Very pleasant staff. Good size room with good quality fittings.
Staff very friendly and helpful, Bedroom was small for a double - no real space. Bathroom was large by comparison. Bedroom needed more thougt on layout.
very clean and staff very friendly
The duty manager during the first part of our stay(Steve) was absolutely fantastic.He would make a good manager at a five star hotel.
Pleasant staff, very comfortable bed, good breakfast - had plenty of choice and was all well cooked. Helpful receptionist. Room service slightly expensive but quite prompt and you got what you ordered.
Excellent price but with superb standard of accomodation, 10 minutes away from Thames Vally Park, (my ultimate destination). There's also a great pub right nexr doot!
convenience and location breakfast was plentiful but tasteless
The room was superb All good except they had no record of my booking!
Getting away from my kids for the night!
Best Western have never disappointed us, in France UK or USA always clean great staff and food. Much better than other chains.
Well run, courteous staff, clean and comfortable room. Very good breakfast. Nothing
excellent value for breakfast at £10 for two
real good value, nice location.
I arrived at 3.30pm and the rooms were not ready (clean) so had to wait until 4.30pm before the first rrom was ready and you should be able to check in from 2pm. This was due to a big wedding party checking in aswell so on the whole is was dealt with well.
The location was close to Newbury Races and polite and friendly staff. We requested the deluxe package but this was not in our room when we arrived and we had to request it. It also said mens magazines and a newspapers would be provided but we only got female magazines and we did not get the white company products it states we would receive either so not overly impressed! The room was also extremely hot.
decoration and helpful staff very slow room service
the location and comfort staff did not have much idea of local facillities
staff very helfpul and polite very soft pillows
The weather The appalling staff
room size room needed decorating
Spacious and immaculate room. The staff could've been a little more forthcoming.
Air conditioning in public areas which were airy and spacious. Hot bedroom. Reservation staff did not allocate room as per booking ie requested quiet twin bedded room and originally were given double but even the twin bedded room was over an evening wedding party.
The quiet area in which the hotel is situated. Also local to the function we were attending.
rooms were very spacious and comfortable. Hotel was immaculate. exceptional value for money
I wasn't very impressed with the cooked breakfast
ideally located! great place to stay in.
The location was brilliant for the centre of Reading and it was a very attractive hotel, staff were helpful The breakfast was rubbish. It was self service. A lot of food had almost run out and it was cold and it was before 9 am
The guy on reception was very friendly and helpful Noise from the traffic in the early hours
Location and friendly staff Nothing of note
Have stayed here before, quiet hotel even though in the centre of Reading. Room was large with confortable bed. plenty of hot water, excellent shower. Not a 4*. Only basic TV channels. Buffet breakfast was only warm you had to ask for a fried egg which took a while to arrive. We went to the bar for a drink only to find it full of locals watching football. so we took our drinks to our room. A residents only bar is needed
Convenience as we were attending a local wedding Breakfast was very poor - white bread, poor marmalade, stewed coffee etc
Customer service was very good. The television in the courtyard was blarring out about the football; it was turned off when I asked for it to be. Being an old building the floor sloped badly in my room and there was no heating in the bathroom. My single room was small and for £89 a night it wasn't good value. On top of that I had to pay £7+ for broadband connection. No wifi in the room.
Quaint and historic, yet the room was up to date and the internet connection was reliable. Be ready to carry your bags up and down a maze of stairs and halls.
Friendly staff, clean comfortable room, wonderful huge bath! No lift, but staff helped with luggage
Very warm and friendly staff. Excellent food
It was comfortable with a good full english breakfast.
Really nice hotel, clean easy to find and excellent garden area No 24 hour reception,
Friendly Staff - excellent food and beer - easy check in and check out
poached eggs were brilliant the bed was awful
Good breakfast. Free Wi-Fi internet, which I need necessarily to my work, did not work at all. I was very upset.
The hotel had a lot of character
good freindly staff, good good
Being able to bring the dog and having hot chocolate in the room. Able to take dog into bar whilst having evening meal but nowhere to take him whilst having breakfast.Bar very small and not conducive to sitting and chatting.
The hotel,Staff and food very good The room was only just adequate and would not liked to stay in the accomodation more than one night Very basic. However it was inexpensive
Central ,very friendly staff,able to walk into Reading central allowing all party members to have a drink .Very relaxed .Good breakfast Very small double which would have been difficut for less agile visitors to move around the bed.
location and price tired bed; difficult-to-use shower (either really hot or really cold); weak wireless outside of reception/bar area.
Relaxed atmosphere. Excellent breakfast and very good service. No negative points to raise. We were only there for two nights.
All staff made us feel extremely welcome. Really good choice at breakfast and cooked breakfast lovely. Comfortable room. Good location for getting into town centre etc. Nothing to say here - wonderful stay.
Easy to park. Decent breakfast. Old, very creaky divan bed. Bulb missing from lamp over bed. TV ariel unplugged - had to put it together to use TV. Dirty wallpaper.
Clean & good value for the price.
Location the bed, small room
Very pleasant friendly staff, convenient location, comfortable bed. decent coffee tray in room.
The staff were always very friendly and helpful. My room was quite small and the dinner meny was limited.
Provided a highchair at breakfast, without us asking. Free parking all day before we checked in.
Room service food was great, their kitchen is first class.
We stayed in one of the Suites. It was very comfortable, spacious and well appointed. However this is exactly what one expects for the price and was well up to our expectations.
The staff were attentive but unobtrusive
The staff were very friendly and it was a definate 5* hotel
A top class hotel with very good facilities
I stayed during a business trip having got a £99 rate from Booking.com (versus the usual £309 rack rate). The hotel isn't really a business hotel - WiFi is extra and cellphone reception on at least O2 and Orange vitually non-existent. Breakfast is £15 extra (or £20 if you want a hot dish). Dinner is not within a low business budget - however ... Its a great hotel! The spa is especially relaxing (though the pool is not designed for laps - being circular). Food is fantastic. Rooms are very large and comfortable.
Ambiance and quality of this hotel
The whole experience of staying in this hotel was fantastic. In particular the restaurant was well worth the visit and a great experience for food lovers!
The hotel and its facilities were excellent, yes dining was expensive but for a special occasion it would be difficult to beat. Thought the cooked breakfast was very overpriced
High thread-count bedsheets, great food and service. Plenty of art & sculpture about the place. Superb wine list. More attention should be paid to the quality of espresso coffee. Room decor could perhaps be more adventurous.
The bar felt welcoming, more personal than usual hotel bars.
We only stayed for one night as we were going to a local wedding. Good transport to location provided by minicabs to church and home that evening. I did not like the fact that the curtains did not keep out the light in the morning as they were not wide enough. Other friends mentioned this also.
Reasonable cost and good service
Front of House Staff are professional and friendly. The bathroom was not to my standard. There was a used shower gel container remaining on the shower fitment indicating that the shower and bath are not regularly included in the routine cleaning. This is poor practise and I consider unacceptable. I was disappointed that this was the case.
The Hotel and grounds were beautifully kept and the staff very polite and helpful. We really enjoyed the leisure centre and swimming pool. We had no hot water in our room due to a boiler fault but the staff made sure we could shower elsewhere it was inconvenient though. I was also dissappointed that for a four star hotel there were no table cloths on the dining tables for dinner it made it feel more like a pub.
Swimming pool, sauna, HB inclusive, room facilities. No free internet access
Not what we expected. Barcelo name suggests an upmaket place but it was just average, breakfast was good though. Cramped room, black mould in the tiling in bathroom.
the staff were very helpfull and as i was late for dinner they fitted me in and with no complaint thank them very much
We booked room only at a very reasonable price - only marginally more than a Travelodge. Hotel was very good for the money. The facilities were very good and staff helpful. We did not take breakfast as this was rather expensive at £25 for two people. Wifi was not free.
Food was first class Toilet very poor
Very comfortable bed and excellent bathroom with great water pressure in the shower Had only booked to stay for 2 nights and would have liked to have stayed longer.
The setting and the surroundings were stunning and the property itself had interesting period features The room didnt have any information abuot the hotel or restaurant, lack personal touches, the room was very bare, could have done with some flowers/decoration as it lacked charm- the room could be more beautiful. The hotel also looked a bit worn, it was the little touches that need looking over such as door handles and paint. It seems that more attention is paid to golfers than hotel residents
the location was lovely - although difficult to find Was surprised that the bar and restaurent were not furnished in a way that reflected the rest of the hotel .
the room was very warm and large not enough lighting down the drive and not even on at all two nights out of three. a morning newspaper to order would be nice
it was a very pleasant surprise to find such a lovely setting - the hotel is also a golf and country club
We used the hotel for an overnight stay. We went to the Watermill Theatre and enjoyed awalk around the grounds of the hotel.
There was none well maybe the grounds were good The whole experience was grotty and my parents did not spend the night having requested disabled access I know this could not be promised but to put someone requesting disabled access on the 5th floor with no lift is a bit off. They made it to the room which was unkempt,
Good value. Great facilities. Room was extremely hot. Because of that one failing I wouldn't stay here again. Really a shame.
Character building in lovely setting close to M40 Needed handyman to repair minor items eg difficult to flush the toilet
The sheets were clean, the breakfast was good and the price was cheap Not the sort of hotel I'd take the wife to. Needed to have a major revamp. If you need a place to crash, you've been driving for ages and the weather is bad then fine........not the kind of place for a holiday.
Food is good, simple hotel but ok.
Free Wi-Fi in the room It’s a cheap motel, and the weird smells was all over the lobby
Breakfast excellent and quick service Tv poor reception. Lack of electircal sockets even for kettle in room! Shabby corridor carpets.
Good location of hotel on-site parking Reasonable breakfast provided Poor condition of facilities generally decrepit ensuite facilities which were dirty tv did not work room door would not lock properly hotel smelled strongly of cigarette smoke breakfast times very limited early checkout (10am) which did not match info on line (10.30am) Expensive - Did not provide value for money
I stay at this hotel mainly because it is near where my family live. I have stayed here on several occassions and although I would describe the rooms as adequate I have always found the staff friendly and the food good.
It was warm. Adequate but borderline. A bit tardy.
Very friendly and helpful staff. Good matrass on the bed,comfy room. The toilets and shared bathrooms lacked cleanliness and sometimes toiletpaper.The room door is a normal lock one,like you'd have in your home,so not very secure.
Helpful, unobtrusive staff, relaxed, plenty of off road parking, clean bed with cotton sheets, nice and warm place and a fabulous full english breakfast. pretty good for price we paid. Would stay again. Mirrors could have done with a better clean and inside the drawers had seen better days but
Excellent food , staff very helpful and polite