Cons (-) Old and smoking rooms
5 stars
Sheraton Imperial Kuala Lumpur Hotel
Photos of Sheraton Imperial Kuala Lumpur Hotel
Overview
Located a short stroll from Chow Kit Monorail Station, Sheraton Imperial Kuala Lumpur Hotel offers guests a convenient base while in Kuala Lumpur. It also features an outdoor pool, a free shuttle service and a sauna.
Guests can enjoy a range of massage treatments and beauty therapy at the in-house spa and wellness center, Mandara. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day. A well-equipped fitness center is also provided.
Rooms at the hotel offer a flat-screen TV with Foxtel channels and free in-house movies. They are air conditioned and provide a mini bar, a spa bath and a refrigerator.
Sheraton Imperial Kuala Lumpur Hotel boasts convenient dining options, such as Italian cuisines at Villa Danieli and international meals at Essence. Room service is available 24 hours a day, and a large variety of eateries can also be found close by.
The hotel provides a convenient base to explore nearby Open University Malaysia and Kuala Lumpur Tower, as well as everything the local area has to offer. It has easy access to public transport with Medan Tuanku Monorail Station within a short stroll.
Amenities at Sheraton Imperial Kuala Lumpur Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Valet parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
Pool and spa
- Spa
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Kettle
- Refrigerator
- Dining area
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Dining table
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Imperial Kuala Lumpur Hotel
8.3
Very good
2778 verified ratings
Wonderful
1462
Very good
473
Good
369
Okay
167
Fair
135
Mediocre
70
Poor
102
Summary of reviews
Guests say
Guests generally enjoyed their stay, highlighting the cleanliness of the hotel, the friendly and efficient service from the staff, and the spaciousness of the rooms. However, some guests noted issues with the cleaning service and amenities not being adequately stocked. Overall, the hotel offers a comfortable experience with good facilities.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
1411 reviews
8.9 out of 10
319 reviews
7.8 out of 10
2 reviews
9 out of 10
2 reviews
5.8 out of 10
3 reviews
All reviews
Pros (+) Managment
Pros (+) First time I stayed the room had good fung shuei odd shaped room but once I put away all the clutter it was fine. Outside window was dirty but you expect slime in the tropics. Second time I stayed I arrived in the evening and room was not ready yet. I asked why they did not contact me to tell me they would not have room for me. Not break answer. I took a room Inhad not ordered and they threw in br...
Cons (-) See above
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Sheraton Imperial Kuala Lumpur Hotel?
Sheraton Imperial Kuala Lumpur Hotel offers convenient dining options, such as Italian cuisines at Villa Danieli and international meals at Essence. Room service is available 24 hours a day, and a large variety of eateries can also be found close by.
What can I expect from the rooms at Sheraton Imperial Kuala Lumpur Hotel?
Rooms at the hotel offer a flat-screen TV with Foxtel channels and free in-house movies. They are air conditioned and provide a mini bar, a spa bath, and a refrigerator. The rooms are clean and spacious, with comfortable beds and a choice of pillows.
What are the nearby attractions to Sheraton Imperial Kuala Lumpur Hotel?
The hotel provides a convenient base to explore nearby attractions such as Kuala Lumpur Tower, Bank Negara Malaysia Museum and Art Gallery, Sultan Abdul Samad Building, and Petronas Towers, all within a short distance.
What are the hotel's unique offerings for families?
Sheraton Imperial Kuala Lumpur Hotel offers babysitting services, a kids' menu, and cribs available for families. Additionally, the hotel provides a family package with a late check-out option and complimentary afternoon tea.
When is the best time to visit Sheraton Imperial Kuala Lumpur Hotel?
The best time to visit Sheraton Imperial Kuala Lumpur Hotel is during the low season in October to avoid crowds and enjoy the hotel's excellent amenities and services.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to Club Level
Guests were impressed with the club level lounge, which offered great breakfast options and a lovely atmosphere. Consider upgrading to the club level for a more exclusive experience.
Take Advantage of the Spa
Guests spoke highly of the Mandara spa, praising the massage treatments and wellness facilities. Consider booking a spa treatment during your stay for a relaxing experience.
Explore Nearby Dining Options
While the hotel offers dining options, some guests recommended exploring the surrounding area for a variety of good restaurants and food choices.
Check Room Amenities
Some guests were disappointed by the lack of a fridge in their room. Before booking, ensure that the room amenities meet your specific needs, especially if you require a fridge.
Be Mindful of Traffic
If you're traveling during weekdays, be prepared for hectic traffic in front of the hotel due to its central location. Plan your journeys wisely to avoid delays.
Consider Parking Alternatives
Some guests experienced issues with the parking system. If you plan to use the hotel's parking, ensure that the system is functioning properly or consider alternative parking options in the area.
Engage with the Concierge
The concierge was praised for being extremely helpful in arranging tours and providing local recommendations. Don't hesitate to engage with the concierge for assistance during your stay.
Take Advantage of the Location
The hotel's strategic location near the monorail station and various attractions makes it convenient for exploring Kuala Lumpur. Take advantage of the nearby amenities and attractions for a fulfilling stay.
Be Mindful of Room Maintenance
While some guests found the rooms clean and spacious, others noted maintenance issues such as mold and air conditioning problems. It's advisable to check room conditions before finalizing your booking.
Location
Jalan Sultan Ismail, Kuala Lumpur 50250
What's nearby
- Bazaar Baru Chow Kit0.5 mi
- Kuala Lumpur Tower0.5 mi
- Jamek Mosque0.8 mi
- Merdeka Square0.8 mi
- Petronas Towers0.8 mi
- Suria KLCC0.8 mi
- Kuala Lumpur Convention Centre0.9 mi
- Petaling Street1 mi
- KLCC Park1 mi
- Pavilion Kuala Lumpur1.2 mi
- Bukit Bintang Monorail Station1.2 mi
- Imbi Monorail Station1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Imperial Kuala Lumpur Hotel
Low season | March |
|---|---|
High season | November |
Average price (weeknight) | $525 |
Average price (weekend night) | $95 |
When to book a room at Sheraton Imperial Kuala Lumpur Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Imperial Kuala Lumpur Hotel
FAQs when booking at Sheraton Imperial Kuala Lumpur Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Kuala LumpurGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 10.2 mi |
Everything you need to know for your stay in Kuala Lumpur
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