Cons (-) General manager has the customer service skills of a feral cat
2 stars
Holiday Inn Express & Suites Laplace
Photos of Holiday Inn Express & Suites Laplace
Overview
Our Hotel's in LaPlace, Louisiana near New Orleans With world-class service and many of New Orleans' businesses, restaurants and attractions just minutes away, you'll discover why guests prefer the Holiday Inn Express® Hotel of LaPlace, LA. Our hotel's location, near Louis Armstrong New Orleans International Airport (MSY) and at Highway 51 near I-10 and I-55, makes it easy to travel around the region. From exploring the swamps to touring historic plantations, numerous adventures await our hotel's guests. In LaPlace, Louisiana, you're only a short drive from downtown New Orleans, where you can enjoy pralines and a popular cup of coffee and chicory, two of the city's defining treats. Famous attractions like Harrah's Casino, the French Quarter, Bourbon Street and more are all near the hotel. LaPlace, LA is also near Shell, Marathon Oil, Imperial Sugar, Dupont, Motiva, Bayou Steel, Valero, River Parishes Hospital, Xavier and the New Orleans Convention Center. Business travelers benefit from our hotel's location near the New Orleans Airport and amenities like our 24-hour Business Center and 300-sq ft meeting room. As one of the newest hotels in LaPlace, Louisiana, our hotel's staff is excited to welcome new travelers. Start your day smart with a complimentary hot breakfast, workout in the Fitness Center and relax by the outdoor pool. Free high-speed, wired and wireless Internet access is available throughout our LaPlace hotel.
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Amenities at Holiday Inn Express & Suites Laplace
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
Dining
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Microwave
- Dining area
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fan
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
General
- Telephone
- Seating area
- Sofa
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Bedroom
- Alarm clock
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites Laplace
8.8
Very good
178 verified ratings
Wonderful
109
Very good
26
Good
12
Okay
7
Fair
14
Mediocre
2
Poor
8
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendliness of the staff, noting that the hotel was modern and well-located. However, many reviews pointed out issues with room sizes being too small, inadequate customer service, and a lack of variety in the breakfast options.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Holiday Inn Express & Suites Laplace?
The complimentary breakfast at Holiday Inn Express & Suites Laplace is known for being good and offers a nice selection of food.
Are there any issues with cleanliness at Holiday Inn Express & Suites Laplace?
The hotel is generally very clean, but some guests have mentioned specific issues with room cleanliness, such as low water pressure and slow housekeeping service.
How is the customer service at Holiday Inn Express & Suites Laplace?
The customer service at Holiday Inn Express & Suites Laplace is friendly and helpful, with staff members being courteous and respectful.
What are the parking options at Holiday Inn Express & Suites Laplace?
Holiday Inn Express & Suites Laplace offers excellent parking facilities with free parking available for guests.
When is the best time to visit Holiday Inn Express & Suites Laplace?
The high season at Holiday Inn Express & Suites Laplace is in May, and the low season is in January.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Upper Floors
Some guests mentioned that the upper floors offer a quieter environment and better views, while others experienced issues with noise on the lower floors.
Check the Pool Availability
Before booking, it's advisable to confirm the availability of the pool, as some guests were unable to use it during their stay.
Consider Bringing Your Own Toiletries
A few guests mentioned that the toiletries provided were not up to their standards, so bringing your own might be a good idea.
Be Mindful of Noise Levels
Some guests reported issues with noise traveling between rooms and from the hallways, so it's worth considering this when selecting a room.
Confirm Breakfast Availability
While the hotel advertises a complimentary breakfast, some guests found that the breakfast options were limited or not available during their stay, possibly due to COVID-19 restrictions.
Inquire About Room Cleaning
It's recommended to inquire about the process for room cleaning and maintenance, as some guests were unaware that they needed to schedule this in advance.
Double-Check Amenities
Some guests experienced issues with amenities such as the TV and air conditioning, so it's advisable to double-check the functionality of these amenities upon arrival.
Consider the Location
While some guests appreciated the location, others found it less than ideal, so it's worth considering your specific needs and plans when evaluating the hotel's location.
Confirm the Availability of Special Services
If you're interested in specific services such as hot breakfast or pool access, it's advisable to confirm their availability with the hotel before booking.
Be Aware of Potential Odors
A few guests reported encountering unpleasant odors in certain areas of the hotel, so it's worth being mindful of this during your stay.
Location
4284 Highway 51, Laplace, LA 70068
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Laplace
Low season | August |
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High season | February |
Average price (weeknight) | $136 |
Average price (weekend night) | $321 |
When to book a room at Holiday Inn Express & Suites Laplace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 13.3 mi |