Mini |
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Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Alamo
6.5
Good
313 reviewsCleanliness
7.7
Comfort
7.9
Pick-up/Drop-off
6.4
Value for money
6.7
One location in Laplace
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Reviews
5.6 Okay
Oct 2020
Cons:
Car wreaked of cigarettes and cheap cologne. Gave me a headache.10.0 Excellent
Sep 2020
Pros:
Everything. Was perfectCons:
I was initially charged the wrong price6.8 Good
Aug 2020
Cons:
There was an extremely subtle dent in the door that could have been there when i picked up the vehicle. You could only see it by looking at it from a slight angle, into light reflecting off of the vehicle surface. It was documented as new damage.6.8 Good
Jul 2020
Pros:
Great car. Easy drop offCons:
Alamo did not give me a car, Enterprise did. 1 hour wait to get a car.10.0 Excellent
Jul 2020
Pros:
Good value, great vehicle, no lines, no hasslesCons:
Nada!9.2 Excellent
Jul 2020
Pros:
Fast and convenient. Good agent. Good return process.Cons:
Better selection of cars.Thrifty
3.5
Mediocre
169 reviewsCleanliness
6.6
Comfort
5.7
Pick-up/Drop-off
3.2
Value for money
4.4
One location in Laplace
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Reviews
4.0 Okay
Apr 2021
Pros:
PriceCons:
Took over an hour to get rental. We’re told not enough help getting cars ready. Navigating return was hard, poor street signage.2.0 Mediocre
Mar 2021
Cons:
The counter associates were horrible and took over an hour to check me in.10.0 Excellent
Feb 2021
Cons:
More reps slow8.0 Excellent
Feb 2021
Cons:
The line to pick up the rental car was long and it took about 45 minutes. The worker was excellent at the counter.2.0 Mediocre
Jan 2021
Pros:
Drop off easyCons:
The insurance costs were insane. I for whatever reason couldn’t get insurance when I purchased the rental online, which was quoted to be $300ish dollars. So I thought I would get it when I picked up the car. When I did it was $1200 dollars. Insane.8.0 Excellent
Dec 2021
Pros:
The car was nicePayless
6.7
Good
73 reviewsCleanliness
6.8
Comfort
7.1
Pick-up/Drop-off
6.2
Value for money
6.5
One location in Laplace
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10.0 Excellent
Apr 2021
Pros:
Extremely!Cons:
Nothing.2.0 Mediocre
Mar 2021
Pros:
Absolutely nothing!Cons:
Everything! The customer service in person at the counter and trying to call in was terrible! They didn’t have the type of vehicle we reserved or anything similar and was assured we could swap it out at our destination city which was a lie since the only branch was in New Orleans, two hours away from where we were at. I would NEVER use this service again after being hung up on for two hours when trying to correct the issue.6.0 Good
Dec 2020
Cons:
Engine no start on #1 #2 low tires pressure9.6 Excellent
Oct 2020
Pros:
The desk agent was friendly and accommodatingCons:
Everything was smooth10.0 Excellent
Oct 2020
Pros:
The service agent at Kenner was friendly and accommodating7.6 Good
Aug 2020
Pros:
Staff was friendly and helpfulCons:
Signage was unclear so we had a hard time finding where to find pickup counter. Car also smelled strongly of cigarette smoke when we picked up. We had to drive with windows down most of first day because of the smell, while the temperatures were in the 90s.Economy Rent a Car
4.4
Okay
31 reviewsCleanliness
5.0
Comfort
5.2
Pick-up/Drop-off
4.6
Value for money
5.3
One location in Laplace
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2.0 Mediocre
May 2021
Pros:
Staff at Nola Rental Car were wonderful Cannot say same for Economy where the rental was placed through. Will never rent through Kayak again!Cons:
Everything4.0 Okay
Apr 2021
Pros:
location was inconvenient but the staff did their best considering.Cons:
The car was in bad shape . It sounded like the wheel bearings were completely shot and front and rear fenders weren't attached and were flapping in the wind on the freeway. It did last for the rental period but I wasn't sure it would.8.0 Excellent
Mar 2021
Pros:
Staff was friendly, car inspection was thorough and previous damage was clearly markedCons:
We were not made aware at time of rental that the car rental company was not located where the airport transportation dropped us off. The gentleman who picked us up was prompt and all went smoothly after our arrival at the car rental which was very close to the drop off point.6.0 Good
Mar 2021
Pros:
The service was ok. They were not located in the car rental area so a car had to go pick us up there and take us to the hotel where they were.Cons:
The car was in a very poor condition. The chargers and usb didn’t work. It made noises.8.0 Excellent
Mar 2021
Pros:
So much easier picking this car up at the Days Inn, than dealing with the Rental car faciility.Cons:
It could have been easier to have the shuttle pick us up at the airport rather than the bus stop shelter8.0 Excellent
Feb 2021
Pros:
Friendly staffCons:
Better schedule for drop off at air portEnterprise
3.9
Mediocre
58 reviewsCleanliness
5.9
Comfort
5.4
Pick-up/Drop-off
2.9
Value for money
4.4
2 locations in Laplace
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Reviews
4.0 Okay
Jan 2021
Cons:
Found old groceries in the van... which is not the vehicle we rented. Stood with my family for 45 minutes waiting for them to find something and they brought out a van and said this or wait. Not sure how it was cleaned when there was a bag of food under the seat. Oh well. Won’t do it again.6.0 Good
Jan 2021
Pros:
The staff at New Orleans was extremely helpful and made the process of picking up the vehicle very easy.Cons:
The vehicle was a new large suv that did not have any of the current safety systems and it did not have the XM radio turned on? For that rental price I would have thought that they would have included those items? Maybe next time?4.0 Okay
Dec 2020
Pros:
Went to confirmed pickup location...location was closed and no notification at site. Went to another location and was so poorly organized with pickup and return.Cons:
Web site should have said original pickup location had been closed.6.0 Good
Aug 2020
Pros:
The staff was apologetic and friendly. They also said we did not have to refill the gas due to having to wait so longCons:
We had to wait an hour and a half in a parking garage for our rental car5.6 Okay
Jun 2020
Pros:
Free upgrade and clean carCons:
Pickup location was chaotic. Difficult to find and line of 20 people with only two workers.10.0 Excellent
Jun 2020
Pros:
Staff was professional.Cons:
Had to wait ~ 20 minutes for the car. Don't know if I hit a rough patch of renters all at once.National
4.0
Okay
11 reviewsCleanliness
2.0
Comfort
4.0
Pick-up/Drop-off
2.0
Value for money
4.0
One location in Laplace
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9.6 Excellent
Jun 2017
Pros:
Desk attendant was knowledgeable and courteous. Transaction and cost was what I was expecting.Cons:
No one was in the parking lot to show us which cars to select from.6.4 Good
Apr 2016
Pros:
Car was ok.Cons:
Price was higher than quoted4.0 Okay
Jul 2021
Pros:
It was ok.. the only one at the counter was swamped with a line waiting. She did give us a discount because the car was dirty when we picked it up.Cons:
Having more workers at the counters would have helped..9.6 Excellent
Jun 2017
Pros:
Desk attendant was knowledgeable and courteous. Transaction and cost was what I was expecting.Cons:
No one was in the parking lot to show us which cars to select from.6.4 Good
Apr 2016
Pros:
Car was ok.Cons:
Price was higher than quotedSunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Laplace
Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Laplace
Most popular agency | Economy Rent a Car |
---|---|
Average price | $76/day |
Good deal | $71/day |