The finish and the comfort of the rooms and the quality of the breakfast. The service at dinner was slow but the food was good when it came.
The food in the restaurant was excellent and the room was clean and comfortable with excellent facilities. N/A
Great position just on the lakeside. - Responsive General Manager.
Mainly relax!!look around the sites Parking
The hotel was very luxurious and the staff were incedibly friendly and helpful. The location is great. There is plenty of parking. I liked the selling point of the dog on the bed. Of course Sam came home with us. I will be staying there again in the future.I have recommended the hotel, and my friend is going next month. Nothing we didn't like
The bed was to die for, food fantastic, great location and ambiance. Highly recommended as a great weekend retreat. The shower was disappointing. Always prefer a glass screen to a clingy shower curtain.
Comfort,cleanliness,great staff and in a superb location Great food and service in a pleasant restaurant but most ladies sat and ate with cardigans on or jackets over their shoulders as it was mid Jan,cold outside,but no or little heating was on in the public areas
The room and hotel where fantastic
Rooms were clean, warm & had full amenities incl iron. No lift & no help with luggage for disabled. In fact there was a staff lift which could have been offered but was only mentioned as we were leaving.
Interior design and standard of room N/A
The garden the extractor didn't work in the bathroom, nor did the light. The room was too hot and above the kitchen which was noisy and resulted in lots of flies in the room. The delivery vans unloading under our room were a constant nuisance. The toiletries were not topped up, I had to ask for my canapes before dinner when everyone else had theirs brought to them as a matter of course. There was no flower
Friendly and helpful staff, a warm, welcoming atmosphere. Attentive service. The bed in an executive double room was not very comfortable.
Most of everything. The staff could be more nice and helpfull.
I enjoyed staying in the room, it was very clean and comfortable. I didn't like the fact that there wasn't a kettle in the room.
the hotel is very central for walking .the staff are excellent very clean but a bit worn round the edges eg carpets on corridors. no complaints
Pleasant atmosphere, lovely room, very efficient staff.
Excellent location in beautiful, quiet Grasmere. Lovely grounds. Staff attentive without being overbearing. Superior room did not have double glazing, and no ventilation / extraction in the bathroom. Windows suffered from condensation, and signs that mouldy surfaces had been painted over. We were told that the hotel had recently been sold, and that the new owners were investing which sounds positive. Beds and pillows too soft for our liking.
A lovely clean room in plea\sant surroundings I was surprised that there was no tea & coffee making facilities in the room considering the cost. I would have prefered to pay a little extra and have breakfast included.
The whole experience was welcoming, relaxing, and comfortable. The staff were excellent, and the hotel itself was a lovely retreat. N/A
Quality of food was very good. Although a lot of choice on the menu for dinner, (7on each course) it was exactly the same menu each night so got rather boring when staying four nights and I had exhausted the dishes I liked by the 3rd night!! Also no tea or coffee making facilities in the rooms. Our room also needed modernising-very dated decor.
Please write at least 15 words , big rooms, lovley location, helpfull staff. Poor TV no bbc1 during my stay missed my fav program, high standerds but I was very surpriesd to see wallpaper falling of the wall at room 54
The communal areas of the hotel were very atractive, the staff were very helpful and the view of Windermere from the hotel were beautiful. The hotel looks very old fashioned from the road, I was wishing I had booked somewhere else after seeing it for the first time, however this changed once we got inside. The room we were in had extremely thin walls, we could here everything in the next room. I also hadn't realised how far away from the town the hotel was, and as the bus service is not great around the hotel area (a fact that is mentioned in the info pack in the hotel room) it meant taking the car out each day and paying a small fortune in the car parks.
The ambience of the lounge and restaurant overlooking the lake was superb.The breakfast was very nice. I was very disappointed after staying in many other hotels not as expensive as the beech hill with the size and decor of the room.I paid for my friends a night away with us for a wedding present but really was not impressed with the room. £150 for bed and breakfast was extortionate.I expected really nice rooms with a luxurious feel. Unfortunately we didnt get this.I had read on reviews similar comments but i always like to give places a chance.
Location, Style Price
We were well treated, the staff were helpful and approachable. A good quality hotel and we would stay there again.
The views from the room were fantastic over windemere Our room could have done with a little re-decorating as the wallpaper was chipped in places and the fan made a loud noise when turned on in the bathroom until you gave it a "light" tap.
the evening meal was excellent and excellent service our room had obviously previously been a smoking room. There was a strong smell of ciggarettes which let the room down badly. And the bathroom was far too small for the size of the bedroom.
The room was lovely with stunning views of the Cumbrian mountain range and lake Windemere. Hotel is well situated for walking. The pool area was very nice and it would be even better if in the colder months the floor to ceiling glass were wiped of condensation so that the views could be seen from the pool in the winter. A small touch that would make a big difference to guests.
food and other service none
a relaxing stay in a delightful setting, loved the pool and spa and the food was fabulous, worth another visit.
The staff were brilliant, the evening meal and breakfast were superb and very good value for money.
The attitude of the staff was excellent
Very relaxed atmosphere, helpful and very friendly staff. The hotel is in a stunning location, yet well placed for access. Good room. Evening meal: only Table d'hote menu offered. While fantastic standard + 4 courses with plenty of choice, at £31 pp works out very expensive!
Friendly attentive staff and fantastic food
Friendly staff, good location and nice view I thought that the room was hugely over priced for the facitlies. The shower was awful - constantly changing temperature and really weak - and the rooms were much more basic than we expected. I can only imagine that you pay for the view because it certainly wasn't the room. We left feeling very deflated!
Great location hotel clean and comfortable,staff very helpful and friendly.Best of all though was the restaurant where the food was just fantastic.We will be back!!
Staff attitude, good humour and eagerness to help in any way, was superb and made the short stay a memorable experience. None
peaceful and friendly
The accommodations and the food were excellent! It was also nice to have access to a large car park.
very freindly staff, excellent food, first class accommodation, every was perfect. nothing
We love Keswick anyway so of course the location was ideal. We would fully recommend this hotel. The food was excellent. The menu changed daily and every meal was superb. The staff couldn’t do enough for you.
The excellent food and the location and proximity to Keswick town. Bathroom was a bit dated and shower cubicle had seen better days.
Warm welcome.Pleasing location near Lake Derwentwater.Excellent breakfast served by pleasant willing staff. sign of any owners or managers throughout our four day stay!? none at all!
Most of all the friendliness and excellent service given by all the staff & the quality of the food
Very clean, good standard of presentation and facilities bedrooms lovely Staff very welcoming, polite and courteous and nothing was too much trouble for the staff Food excellent, well presented and great choice
The Hotel was and is amzing, food is gorgeous staff are brilliant. i stayed in the woodford suite and enjoyed every minute of it. keswick is such a beautiful place. nothing at all
Spacious room with beautiful design, lovely food, pleasant staff, beautiful setting. OTher than the exceptionally squeaky headboard that we reported during our stay there is nothing I can criticise.
It was my 60th birthday treat from my daughters and we all had an absolutely fabulous time. The hotel and food were excellent and the manner of the staff is very rare to find these days. They were polite and courteous at all times. Normally we wouldn't really be able to afford £80 per person per night but for the experience it was worth every penny. It certainly would be worth saving up to return.
Comfortable, warm room - great location Twin bedded room where one bed shorter that the other - not ideal for taller person.
Position was fantastic, car park charges were included, staff were friendly. One bed and pillow was hard, room really needed updating, Staircase quite steep and room access right behind fire door.
location great .
The Hotel was warm and friendly, the room was very nice and very clean and the staff were very helpful. I would certainly use this hotel again when next in Keswick!
Excellent location, well appointed rooms, good value
The noise from outside and the creaking floorboards from the room above
The staff at the Kings Arms were very helpful.
Hotel was excellent value for money. super facilities and the sofa bed was excellent for my 2 year old son. Parking pass was handy and close to lake. Hotel was noisey at night due to centre location
It was on the high street in Keswick, really central. Noise from refridgeration/ air con units
Location , the hotel itself . The service in the dining room was below standard . Wrong orders , food luke warm .
it was very clean and tidy and food was very nice and all staff very friendly and we would stay again shower in room the water presure was very bad and ashtrays needed with seating outside not sure about no door on bathroom think i would have liked one
Being so close to Windermere village we could eat out at night and not worry about driving. The building opposite belonged to BT and was an eyesore.
The atmosphere was peacefully and very relaxing. A place to unwind.
The brakefast and the quiet rlaxed atmosphere, nice and warm and a good bed.
The Hotel was beautifully decorated a real treat to stay in such lovely surroundings, very clean. Our bed and pillows were so hard I hardly slept but that was our only complaint.
Very pleasant owner, room comfotable, warm and clean. breakfast excelent.
ability to relax
Very comfortable room and standard was good throughout hotel. Good location too.
Friendly staff. Beaumont House was clean and smart and very tastefully decorated. Rooms were large and small touches like the cotton wool pads and tissues for removal of makeup was a very nice touch.
Very pleasant and friendly hostess. Fine facilities and room spotlessly clean and comfortable. Super breakfast, excellent service.I would definitely stay again and will recommend to collegues.
The attitude of the staff-very accommodating, the hotel was generally to a very high standard, including the food, I could not praise it highly enough Nothing
Friendly and efficient staff, lovely setting and excellent food
We only stayed for the night but the stay was one of the best we have ever had ,and we do travel a great deal! The welcome we had from the staff was fantastic! NOTHING
We thought the meals were a bit rushed, more time between would have been nice, one plate removed before the other had finished, food was excellent. no real complaints, would have liked the sauna to be working.
An excellent hotel with very friendly staff and superb facilities. Can't think of anything
Food of a very high standard. Bed very clean and so comfortable. Staff very polite and helpful. What more could one ask for?
Very friendly staff, excellent facilities
We loved the relaxed quiet atmosphere, idyllic location, helpful friendly staff who nothing was too much for and beautiful views. We did not like the a la carte menu and the fact that we had to order vegetables and potatoes seperately.
From the moment of arrival the staff were exceptional. A beautiful hotel.
The friendliness N/A
The location is very good, the b&b clean and tidy. We stayed in the double or twin room which had a large double bed plus a single. Breakfast was nice too. The bathroom was small, but functional. There was just enough room for a shower toilet & sink. Possibly a little on the expensive side...
it was close to the shops and warm and dry rooms were not as big or nice as looked on website.
Marie, the lady in charge, was very helpful. As it was a city guest house, it was good for shopping. The breakfast was excellent. The shower was very clean and loved the shower gel/shampoo. Marie was able to cancel as we left a day early without a charge; much appreciated. We did not know that the parking was a distance away; difficult for getting to, tho Marie offered to take us down to our car. I thought there was a spa available, but not so. I thought it was a country place from the look of it, but it was city and not what I intended to stay at. We thus had to cut short our stay as there was not a twin bed room availble, tho one was on the top floor and my friend could not go up staris very well. It is not for disabled; we thus did not get our "lake view", which is what I was hoping for. The price seems to be high compared to what we stayed in in Stirling, Scotland. Same price, but not as elegant. Belsfield is good for low budget, tho the price was high; probably because it was city/lake accessible.
Lovely place to stay - staff were very kind and helpful and the room was very nicely decorated.
Excellent all round hotel with very friendly and helpfull staff.
comfortable , friendly and efficient
central to all facilities. helpful friendly staff. excellent food. comfortable room. car parking was a bit of a headache
Nice, freindly people, excellent location in town, very clean and spacious room. Very good value for money. No bad points, recomend to all, good hotel.
very freindly helpful clean and the meal we had was excelent
The staff no
An excellent hotel, lovely service, very friendly and in a great location. Couldn't ask for more. Allerdale Counciol's rediculous and ludicrously expensive car parking policy. Don't they want to encourage visitors to the delightful town of Cockermouth whuich has suffered so massively because of the floods?
lovely room,good food,attentive staff
Room was lovely, great value for money. Food was top quality and staff were polite, friendly and attentive
Good value, friendly and helpful staff, very good restuarant with varied menu and good wine list, our room was lovely and very tastefully decorated - nice soft furnishings, great shower. Couldnt fault it.
The ambiance ,location and views
Excellent new swimming pool restaurant prices
The location, the staff & the service were all briliant The bedroom was far too warm at night, despite turning the radiator off we had to have the window wide open and then there was much noise from ouside so we did not sleep very well.
Lovely room with lake view, even though hotel was fully booked never felt crowded, plenty of space in lounges etc. Plus point was the car park - last time we stayed 40 years ago, no parking so was a nightmare finding somewhere to park! This time they even offered for us to leave the car still parked after we checked out so we could make a trip on the lake before we returned home. Just a shame we didnt have time to use the Spa & pool - last time the pool was actually outside! Just one comment - obviously not checked that the toiletries & milk were " topped up" when cleaning the room after previous occupants
The confort of the bedroom and the swimmingpool. The reception staff were very helpful. We had no problems.
view , location and room was lovely
the premises was clean and the beds were very comfortable, staff were rude/unpleasant to you in the presence of other guests without the slightest care , i find this embarrassing and unacceptable for a hotel of such status
The aspect of the Hotel was breathtaking, all the staff were polite , helpful , presentable and a credit to the hotel.The food and restaurant service were excellent,as were the bedrooms and housekeeping .No. No.
the morning view over the lake - priceless
All the staff were extremely friendly and helpful as well as very professional. Nothing was too much trouble and all seemed to enjoy their work. Very pleasant atmosphere in the hotel as a result. Difficult for us to make wi-fi connection with our iPad. Meant we had to go to Costa Coffee nearby for an awful coffee when we would have preferred to sit in lounge at hotel to use it.
The staff were always very polite and friendly
checking out of the hotel was the best part as the hotel staff were rude and the room wasnt cleaned properly and very uncomfortable the hotel staff were rude, the room cleanliness was poor.
Excellent location. Nice modern bar and restaurant area. The standard double room we had was quite dated and needed a bit of a facelift!
ease of booking there was damp on the walls of our room
good bar and reception area room on ground floor in a far end of hotel like a maze overlooking the car park they are hotels in the area with lake veiw for half the price also very tight on the full english breakfast wouldnt stay again for that price unless it was a superior room
The room was excellent and very spacious, with a lovely bathroom. The whole hotel was very clean and the staff were friendly and welcoming.
The quality of the decor and furnishing was excellent and the centrall location in Grasmere was perfect. Please write at least 15 words Lack of table seating for breakfast.
Beautiful rooms, beautiful setting, very relaxing
The spa bath, the furniture in the room. Extremely comfortable bed. Great breakfast. Very friendly and helpful staff. The room was too hot even with the window open! it would have been good to have herbal teas in the room.
The Hotel was very comfortable for us and welcoming to our dog. The hot tub was great after a long walk out on the hills. The breakfasts were very good with a wide variety of choice both hot and cold. The Hotel lived up to its Organic billing.
The bathroom, the location and the breakfast were outstanding! My partner and I found the beds to be uncomfortable and it was very hot on the third second floor, even with the heat turned off.
very high standard of accomodation very conveniant whats not to like
Everything about the hotel was perfect, in a really stunning village. Thankyou for a great stay. Will be back
we wanted a quiet relaxing break for a couple of days and we got it. The hotel is very clean and the room and bathroom was fabulous.The buffet breakfast was great...a nice change from the typical fry up that you usually get in hotels. WE liked teh self service idea of it all and were able to relax in teh comfy sofa's eat our breakfast and relax with the paper
The friendlyness of the staff. The warm atmosphere, the scenery. The evening meal was perfect. Compliments to the chef... It was quiet pricey. We were in the attic room without a view just a small window facing the back of the kitchen. for £120 we expected to have at least a view.. We were there for our Silver anniversary although we did not mention this to the staff.
The concept of a quality apartment is a good one. Staff were pleasant and worked hard to try to make amends and rectify the faults. The quality of the establishment was not to the standard described on the website. Poor maintenance of the suite - E.G. radiator and telephone not working, some advertised furniture missing, two light bulbs not functioning, kitchen equipment missing or dirty.
An independent and easy access to the Lakes and friendly hotel staff Not a very well stocked bar.
Location and views were absolutely gorgeous. restaurant on site very convenient. advertised as having a spa, and booked specifically for this purpose. however no spa or swimming pool. seemed to be under construction.
Overall good. Sauna needs proper regular cleaning as there was strong smell of damp Sauna
lovely part of the lake district with beautiful views and very friendly staff, great for family breaks
Beautiful lodge, beautiful food, beautiful part of the world! Very up- market whilst warm and welcoming. Excellent experience!
The hotel was perfect, the hotel overall was very nicely laid out, from the bar with the open fire, to the luxurious swimming pool and steam-room to the spacious and cosy room. It was just as described, the views were stunning, the staff were lovely and very welcoming, highly recommended! My only complaint is that we didnt stay for longer! No complaints what-so-ever
swimming pool was a nice size for a small hotel. Hot tub also nice addition. Good size lounge bar with fireplace. Very cosy and friendly. Big outisde decked area with view. Very handy parking outside bedroom. cleanliness wasn't terrible but bit laid back. e.g. High chair was cleaned but arrived dirty, microwave full of bits of food from previous guest, no pillow cases. might have been short staffed during our stay maybe.
Good base for central and west cumbria. Comfortable, clean and overall most convenient. Users of swimming pool, draped in towels walking through accommodation areas.
The inter connecting door was not sound proofed enough and we heard everything from the adjoining room , especially the loud television
Attractive old world building, spectacular setting, friendly atmosphere, comfortable room, good service expensive
Quiet , nice location, nice staff and uncomplicated The evening meals were nice but the atmosphere boring
Attention to detail was perfect, as a Gm of a hotel I couldn't expect anymore than I got x x Thanks to you all x Evacuated early hours in the morning due to a fire, a bit more information to guests stood outside in subzero conditions would have comforted us x
We were upgraded to a room with a spectacular view of the lake. Ice on the uphill approach to the car park was not treated until mid-afternoon. There was evidence that earlier drivers had great difficulty with the surface.
I like the history of the house, friendly and helpful staffs. Fantastic view!! Good breakfast. nothing
The staff were very customer focussed and professional Check in took a while. The nice receptionist required some extra help around the check in time
The setting is wonderful and staff are extremely good; friendly and very helpful without being pushy.
The waiting staff in the restaurant where very attentive. The location and standard of the hotel was excellent. Reception staff seemed to have very good intentions on the face of it, but where lacking in customer service and experience.
staff were very friendly; hotel was very well managed; food was good quality; excellent value for money
Very friendly and helpful staff.Despite being busy with wedding ,staff were still excellent
staff are excellant! very helpfull and friendly. also food is very good,stayed twice within 4 weeks, and will return,thank you! shower in room was faulty.
the country house is beautiful and the staff are charming. Very good food . It was a bit too hot! Fair enough for a mild February, but the terra cotta decor made one imagine an oven! Only a quibble though.
The Garden Food Terribly Overcooked
Great location and a very nice hotel. Staff A1. The "double bed" in family room was very small and Very uncomfortable
Close to where I was conducting my business Rooms need updating
Friendly service. Good breakfast Very uncomfortable matress on the bed. Absolutely appauling sound proofing between rooms. We had a poor night's sleep due to the people staying in the room above us. When they walked across the room we could hear every footstep, and we could hear everything they said. They weren't being noisy; the issue is the soundproofing.
the friendliness of the staff
we were given an excellent family package of 2 fantastic interconnected rooms.will definately stay again
Staff were professional and friendly.... If I really had to complain I would say the Decor of the rooms were somewhat dated and a little shabby however this did not retract from our enjoyment... The balcony could have done with a lick of paint and was rough round the edges... Had problems with the shower running cold....I would not like to have paid more than what we paid (£40 pp Per night) . . I had a look round the main part of the Hotel and in great contrast to the rooms I saw was Immaculate and very modern..... Was upset to find Bed and Breakfast did not include a cooked breakfast and carried an additional cost of £5 and was of a poor standard compared to the other food we sampled,,,In all - rooms need to be brought in line with the Hotel....
The host lady did her best to help no matter how big trouble we brought to her. My family and I stayed there for three days. Everyday we were treated like her families. We appreciated deeply what the host lady had done for us. This guest house is tastefully decorated. Breakfast is big and tasted delicous.
Very friendly and helpful staff. Room was small but as advertised. Walking distance from station even pulling suitcase. Bus close by. Great breakfasts! Toilet flush system was noisy and not reliable.
Nice welcome, excellent freshly cooked breakfast, good value None although shower room due for an upgrade (room4)
Knowledgeable, friendly, informative staff/owner. Location was in a neighborhood with several other B&B's but all had a nice street presence with beautiful flowers and foliage in the yards.
friendliness of staff, close to all amenities and lakes
Walking distance to shops and restaurants. Did not need to use the car during our stay.
As per radio buttons above
the cleanliness of the hotel and the facilities offerd also the location to Windermere pubs and restaurants was sot on Only 1 thing I'd want to raise, we were away and wanted to relax maybe have a lie in and would have preferred breakfast to have been a little later
Exceptionally clean and comfortable guesthouse, with attentive staff, smashing breakfast, location excellent
Comfortable room, friendly service and nice breakfast.
the room was beautiful as was the rest of the hotel, ideal location just minutes walk from everything. a really pleasurable stay!
The ower made a very enuine attempt to make us welcome Parking was cramped but adequate
Room was clean and warm and all facilities were in good order. Breakfast was very hot and very tasty and Mr Morris seemed to make a very big effort to ensure everyone was served with the breakfast they wanted. Don't have any bad points really.
Very nice hotel, lovely and clean, the bed was very comfortable. Nice food and friendly service. Would go back again. No bad points
Clean, comfortable room. Friendly owner. Fairly good breakfast. Bathroom was quite small.
the room was really nice. bed was really comfortable. power shower was excellent. at breakfast the service seemed very rushed and we did not feel relaxed during breakfast. continental breakfast was a croissant
Friendly people, lovely room, excellent stay, None
Excellent location, beautiful views!! Room slightly dated.
The hotelier was very pleasant, the hotel was extremely comfortable and the cleanliness was to a high standard. The breakfast was very good and next time I stay in Bowness I would definitely stay there again.
lovely rm. Breakfast excellant, friendly people , excellant restuarants down the road. loved our anniverssary break , highly reccomend , Martin and Maria made our anniversary nice, even suprised us with a bigger room.Thankyou , would def stay again.